Tri City Care Home.
Tri City Care Home is Ranked in the bottom 11% on citation severity among California peers with 13 CDSS citations on record; last inspected Dec 2025.

Small Memory Care Home in Union City's Douglas Street Neighborhood, reviewed on public record.

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Compared to 152 California facilities with a similar number of beds.
RCFE memory care · 36-month window. Higher percentile = better performance on inspection record. Source: California Dept. of Social Services · Community Care Licensing.
among peers to rank.
Rankings based on 36-month CDSS inspection data. Severity and frequency: fewer citations = higher percentile. Repeat rate: lower repeat citation share = higher percentile.
FACILITY WATCH · BETA
Tri City Care Home has 13 citations on record. Know the moment anything changes.
New findings, complaint investigations, or status changes — emailed to you free.
Citation history, plotted month by month.
13 deficiencies on record. Each bar is a month with a citation.
Finding distribution
13 total · 36 monthsScope × Severity (CMS A–L)
The rules that apply to this facility.
State requirements with the exact regulation citation, plain-language explanation, and a question to ask on tour. Rules this facility has been cited for appear first.
Plain language
Because a facility markets dementia or Alzheimer's care, state law mandates higher training standards: 12 hours of initial dementia training (6 hours before a staff member works independently with residents, 6 more within the first 4 weeks), 8 hours of annual dementia in-service every year thereafter, and an administrator must include 8 hours of dementia-specific continuing education in every 2-year recertification cycle. Training must cover individualized care plans, behavioral expressions, appropriate supervision, and the facility's dementia care philosophy.
Ask on tour
“Can you show me each direct-care staffer's most recent dementia training certificate, and tell me when their next refresher is due?”
Questions to ask before you visit.
A short pre-tour checklist tailored to Tri City Care Home's record and state requirements.
State records show 10 Type A deficiencies — citations where inspectors determined actual harm occurred — what were the specific circumstances of these citations, and what changes has the facility made since?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
Two complaints are on file with CDSS — were these substantiated, and what were the subjects of those complaints?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
The facility has been cited twice under §87705 or §87706 for dementia-care requirements — which specific provisions were cited, and how has staff training or supervision changed in response?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
Every inspection visit, verbatim.
5 inspections in the public record, most recent first. Click any row to expand — cited rows open automatically.
2025-12-16Annual Compliance VisitType A · 4 findings
Plain-language summary
During an unannounced annual inspection on December 5, 2024, inspectors found multiple safety and health issues: cleaning chemicals and knives were left accessible in common areas, expired and moldy food was stored in the kitchen with improperly labeled containers, prescribed medications were left unsecured in resident rooms, and the facility lacked proof of liability insurance. The facility has agreed to secure all medications in locked areas, remove expired food, and conduct staff training on these requirements by the deadline set by the state.
“Based on observation, the licensee did not comply with the section cited above by having Clorox and Lysol spray in basket near front entrance. Chemical left underneath the sink. Disinfected wipes left in bathroom. LPA observed knives on table near front door. which poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 12/17/2025 Plan of Correction 1 2 3 4 Administrator agrees to put all disinfected and sharps in a locks area. Administrator agrees to conduct training for all staff and submit proof to CCLD by POC date.”
“Based on observation, the licensee did not comply with the section cited above in by having multiple expired and mold food including but not limited to salad dressing, cheese, salad, bell pepper, cans good, and ect, which poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 12/17/2025 Plan of Correction 1 2 3 4 Administrator agrees toss out all food that is expired. Administrator agrees to conduct training for all staff and submit proof to CCLD by POC date.”
“Based on observation, the licensee did not comply with the section cited above by having prescribe medication including but not limited to cream, in resident rooms. which poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 12/17/2025 Plan of Correction 1 2 3 4 Administrator agrees to check all residents’ rooms and locks all medication in a lock area. Administrator agrees to conduct training for all staff and submit proof to CCLD by POC date.”
“Based on observation, the licensee did not comply with the section cited above in by not having containers with food are not labeled properly. which poses/posed a potential health, safety or personal rights risk to persons in care. POC Due Date: 12/23/2025 Plan of Correction 1 2 3 4 Administrator agrees to label all food containers with open date and expired date. Administrator agrees to conduct training for all staff and submit proof to CCLD by POC date.”
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On 12/5/2024 at 9:00 am, Licensing Program Analyst (LPA) K. Nguyen arrived unannounced to conduct an annual required inspection and met with staff care staff, Rachiel Dime. The Administrator Belen Rodrigues was informed over the phone about the purpose of the visit. The Administrator (Administrator holds a certificate #6021647740 expiration 12/16/26 arrived at the facility at around 1PM. LPA inspected the facility inside and out including but not limited to bedrooms, bathrooms, dining room, kitchen, living room and outdoor area. The facility’s temperature was maintained at 73 degrees Fahrenheit. Bathrooms have grab bars and non-skid mats. The facility has appropriate lighting throughout. Extra linens and towels were observed in the hallway closet. Hot water temperature measured 115 degrees Fahrenheit. There were sufficient supplies of perishable and non-perishable foods. First aid kit was observed completely and updated. Fire extinguisher was last inspected on 3/05/2025. Fire Drill last conducted 10/17/25. Emergency disaster plan last updated on 10/17/25. Facility has an effective liability from 1/17/25 to 1/17/26. LPA reviewed 6 resident files and 4 staff files. All staff are fingerprint cleared and associated to the facility. All staff have current First Aid and CPR training. Report continued on LIC 809c... 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 Deficiencies observed: At around 10:40 am, LPA observed Clorox and Lysol spray in basket near front entrance. Chemical left underneath the sink. Disinfected wipes left in bathroom. LPA observed knives on table near front door. At around 10: 50am, LPA observed multiple expired and mold food including but not limited to salad dressing, cheese, salad, bell pepper, cans good, and ect. At around 11am, LPA observed containers with food are not labeled properly. At around 11:30am, LPA observed prescribed medication including but not limited to cream, in resident rooms. At around 12pm, LPA conducted files reviewed there is no Liability insurance. Deficiencies are cited from Title 22 California Code of Regulations (see 809D). Failure to submit proof of corrections by plan of correction due dates, and any repeat violations within 12-month period may result in civil penalties. Exit interview was conducted and Appeal Rights were provided . Administrator agrees to check all residents’ rooms and lock all medication in a lock area. Administrator agrees to conduct training for all staff and submit proof to CCLD by POC date.
2024-12-05Annual Compliance VisitType A · 3 findings
Plain-language summary
On December 5, 2024, inspectors conducted a routine annual inspection and found the facility generally well-maintained with appropriate temperature, lighting, bathrooms equipped with safety features, and staff properly trained and cleared. Inspectors found three violations: moldy food in the refrigerator, pest control spray stored in a bathroom, and residents' medications not kept in their original containers—all of which were corrected during the visit. The facility's insurance, emergency plans, and safety equipment were current.
“Based on observation, the licensee did not comply with the section cited above by having ant, roach, and spider (hot shot) spray inside room 4 bathroom. which poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 12/06/2024 Plan of Correction 1 2 3 4 Administrator remove ant, roach, and spider (hot shot) spray inside room 4 bathroom during inspection. Deficency Cleared”
“Based on observation, the licensee did not comply with the section cited above by having cheese, and tomato have mold in the refrigerator.which poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 12/06/2024 Plan of Correction 1 2 3 4 Administrator remove the cheese, and tomato contained mold during inspection. Deficency Cleared”
“Based on observation, and record review, the licensee did not comply with the section cited above in by having residents’ medication that are not in its original container. which poses/posed a potential health, safety or personal rights risk to persons in care. POC Due Date: 12/13/2024 Plan of Correction 1 2 3 4 Administrator agree to send in proof of med trainging, MAR logs, orgraize original medication of residents containers to CCLD by POC date.”
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On 12/5/2024 at 9:30 am, Licensing Program Analyst (LPA) K. Nguyen arrived unannounced to conduct an annual required inspection and met with staff care staff, Mathew Aviles. The Administrator was informed over the phone about the purpose of the visit. The Administrator (Administrator cert#6021647740 expiration 12/16/24) arrived at the facility at around 10:15am. LPA inspected the facility inside and out including but not limited to bedrooms, bathrooms, dining room, kitchen, living room and outdoor area. The facility’s temperature was maintained at 73 degrees Fahrenheit . Bathroom have grab bars and non-skid mat. The facility has appropriate lighting throughout. Extra linens and towels were observed in the hallway closet. Hot water temperature measured at 115.3 degrees Fahrenheit. There were sufficient supplies of perishable and non perishable foods. First aid kit was observed complete and updated. Fire extinguisher was observed that appeared full and has purchase date of 2/25/2024. Fire Drill last conducted 10/14/24. Emergency disaster plan last updated on 3/21/24. Liability insurance effective 1/17/2024 to 1/17/25. LPA reviewed 6 resident files and 3 staff files. All staff are fingerprint cleared and associated to the facility. All staff have current First Aid and CPR training. At around 10:15 am, LPA observed cheese, and tomato have mold in the refrigerator. Cleared At around 10:25am, LPA observed ant, roach, and spider (hot shot) spray inside room 4 bathroom. Cleared At around 10:40am, LPA observed residents’ medication are not in its original container. Deficiencies are cited from Title 22 California Code of Regulations (see 809D). Failure to submit proof of corrections by plan of correction due dates, and any repeat violations within 12-month period may result in civil penalties. Exit interview was conducted and Appeal Rights was provided .
2024-04-09Annual Compliance VisitType A · 1 finding
Plain-language summary
During a routine inspection, staff could not demonstrate that a resident with diabetes was receiving required blood sugar monitoring as ordered by their doctor. The facility did not have documentation approving an exception to allow staff to perform this monitoring without proper oversight, which is required by state regulations. The facility was cited for this deficiency.
“Based on interview conducted, R1 is diabetic and needs FBS check 2x a day. However, R1 is unable to check own blood sugar. Staff check R1's FBS and facility does not have an approved exception.”
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While at the facility delivering finding for complaint #15-AS-20240325163517, LPA observed R1 asking S2 if R1 is able to eat. S2 told R1 that R1 can go ahead and eat lunch. LPA asked S2 if R1 is diabetic. S2 states R1 is diabetic. When asked if R1 is on insulin, how often R1 needs to check blood sugar and whether R1 is able to check own blood sugar. S2 states R1 is on oral medication and needs blood sugar checked twice a day. S2 states R1 is unable to check own blood sugar. And staff checks R1's blood sugar. The facility does not have an approved exception. Deficiency is cited per Title 22 California Code of Regulations (refer to Lic 809D). Exit interview was conducted with Penas and Appeal Rights was provided.
2024-04-09Complaint InvestigationSubstantiatedIJ · 2 findings
Plain-language summary
A complaint investigation found that the facility was housing someone beyond its licensed capacity of six residents. The person had been staying in a staff room since December 2023, paying $1,000 per month, and receiving bathroom assistance from staff, yet was not listed as an employee or resident in official records. The facility was assessed a $500 civil penalty for the violation.
“The facility admitted W1 temporarily while recovering from surgery despite at full capacity which poses an immediate risk to the health and safety of clients.”
“Based on interviews conducted, the facility failed to comply with State Fire Marshall regulations when the facility admitted W1 who was recovering from surgery and stayed in one of the caregivers' room which poses an immediate risk to the health and safety of clients under care.”
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Based on interview conducted with S2, S2 confirmed with LPA that W1 has been staying in one of the caregiver rooms since December 2023. S2 states W1’s husband comes every day to pick up W1 and would bring back W1 at the end of the day. S2 added that if W1 would use the bathroom, S2 states W1 does not need a lot of assistance but S2 would make sure that W1 is safe due to W1’s knee surgery. S2 added that there were times that S2 would assist W1 while using the bathroom. A review of Guardian shows W1 associated to the facility on 12/12/2023 as an employee. However, the facility’s Lic 500 does not indicate that W1 is one of the employees at the facility. Despite the Administrator’s denial that W1 is a resident, the facility’s license allows the facility to admit/retain six (6) residents only. And the fact that W1 pays $1,000/month, is not listed in Lic 500 as an employee and that S2 does provide assistance to W1 on as needed basis are sufficient evidence to substantiate the allegation “Over capacity.” Based on interviews and record review conducted, the above allegation is substantiated. Based on LPA observations and interviews which were conducted and record reviews, the preponderance of evidence standard has been met, therefore the above allegation is found to be substantiated. California Code of Regulations, Title 22 is cited on the attached LIC 9099D. Civil penalty in the amount of $500.00 is assessed for today's visit. Exit interview was conducted and Appeal Rights was provided to Penas.
2024-03-21Other VisitType A · 3 findings
Plain-language summary
This was an administrative correction visit on March 21, 2024. An inspector arrived to clarify that a previously issued report had been mistakenly assigned to this facility and should instead be associated with a different care home. No new inspection findings are included in this amended report.
“Based on interviews conducted, the licensee did not comply with the section cited above in having a resident with stage 2, unstageable pressure injury on the right hip and using a wound vacuum which poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 03/21/2024 Plan of Correction 1 2 3 4 R1 was admitted to hospice care by Anodine Hospice during the visit.”
“Based on interviews conducted, the licensee did not comply with the section cited above in having R1 who is unable to turn from side to side (bedridden) without an approved bedridden fire clearance which poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 03/25/2024 Plan of Correction 1 2 3 4 Within 24 hours, Administrator will notify fire department about R1's bedridden status. By POC date, Administrator will submit to CCL documents to apply for bedridden fire clearance.”
“Based on file review conducted, the licensee did not comply with the section cited above in not having updated medical assessment for 4 out of 5 residents who have Dementia which poses/posed a potential health, safety or personal rights risk to persons in care. POC Due Date: 04/04/2024 Plan of Correction 1 2 3 4 By POC date, Administrator will send CCL updated medical assessment of the 4 residents who have Dementia.”
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This is an amended copy of the report previously issued to the facility on 3/21/2024. This report was erroneously pulled from the incorrect facility. The amended report can be found under Tri City Care Home ll Lic #015601359. LPA Luisa Fontanilla arrived at the facility at around 1:20 pm to amend report previously issued on 3/21/2024. The Administrator was informed about the visit and she authorized staff Wilma Bernal to sign the report. A copy of this report was provided to Bernal. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 Exit interview was conducted and Appeal Rights was provided to Rodriguez .
3 older inspections from 2021 are not shown in the free view.
3 older inspections from 2021 are not shown in the free view.
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Other facilities under this operator
Bvr, Inc. — as recorded on state license extracts. Each facility still has its own inspection history.



