StarlynnCare

California · Union City

Begonia Residential Care Home

Residential Care Facility for the Elderly (RCFE) · Memory Care
What is an RCFE with Memory Care?

A Residential Care Facility for the Elderly (RCFE) is a non-medical residential care home licensed by California CDSS under Health & Safety Code §1560. Residents receive help with daily living activities such as bathing, dressing, and medication management. An RCFE with a Memory Care designation is additionally required by California Title 22 (§87705 and §87706) to provide specialized staff training in dementia care, individualized care plans for residents with cognitive impairment, and appropriate supervision protocols — requirements that go beyond a standard RCFE license.

34814 Begonia Street · Union City, 94587

Record last updated April 20, 2026.

Exterior view of Begonia Residential Care Home

© Google Street View

Quick facts

Licensed beds6
License statusLICENSED
Memory careCertified
Last inspectionFeb 2025
Operated byBolloso, Jovita

Memory care context

Begonia Residential Care Home is a California-licensed RCFE with 6 beds and a memory care designation, operated by Jovita Bolloso. California Title 22 requires facilities serving dementia residents to meet specific standards under §87705 and §87706, covering individualized care plans, staff training in dementia care, and appropriate resident supervision. CDSS records show one citation under §87705 or §87706 (dementia care regulations) among the facility's inspection history. State records document 5 inspections with 14 total deficiencies — 7 Type A citations (actual harm) and 7 Type B citations (potential for harm). The most recent inspection was February 20, 2025. The high number of Type A deficiencies warrants careful inquiry about current compliance and corrective measures.

Questions to ask on your tour

Based on Begonia Residential Care Home's state inspection record.

  1. Seven Type A deficiencies (actual harm citations) have been documented at this facility — what were the specific circumstances of each, and what corrective actions were implemented?

  2. One citation under §87705 or §87706 (dementia care regulations) appears in the inspection record — what was the nature of that deficiency, and how have dementia care practices changed since?

  3. With 14 total deficiencies across 5 inspections and only 6 licensed beds, what systems has the operator Jovita Bolloso put in place to prevent recurring compliance failures?

  4. The most recent inspection was February 20, 2025 — what were the findings from that visit, and are there any outstanding corrections still in progress?

  5. California §87705 requires dementia-specific staff training — how many staff work with the 6 residents, and how do you document that each has completed required dementia care training?

State records

California CDSS · Community Care Licensing Division
License number
015601313
License type
RESIDENTIAL CARE ELDERLY
License status
LICENSED
License expires
Not yet indexed
Licensed beds
6
Operator
Bolloso, Jovita

Inspections & citations

5

reports on file

14

total deficiencies

7

Type A (actual harm)

1

dementia-care citations

InspectionFebruary 20, 2025
No deficiencies

Inspector: Kelly Nguyen

Inspector notes

During an annual on 2/20/2025 at 10:40 a.m., LPA, K. Nguyen reviewed S1 file and observed current First Aid/CPR and fingerprint clearance but are not associated to the facility. LPA check with guardian and verfied that S1 is not associated to the facility. The deficiency was observed (see LIC 809D) and cited from the California Code of Regulations, Title 22 and/or Health and Safety Code Failure to correct deficiency by POC date may result in additional Civil Penalties. *An immediate $100.00 civil penalty will be assessed on today's date for reported violation within 12month. * Exit interview conducted. A copy of the LIC421FC, this report and appeal rights provided.

Other visitFebruary 20, 2025Type A
5 deficiencies
Inspector notes

At approximately 9:30AM, Licensing Program Analyst (LPA) K. Nguyen arrived unannounced to conduct a Required 1 Year annual inspection and met with Staff Members, Lutgarda Marquez, Caregivers and explained the purpose of the visit. Jovita Bollisos, Administrator arrived at approximately 9:45AM. LPA conducted a tour of the facility and observed the following: the facility consists of 4 bedrooms 3 bedrooms are occupied by residents and 1 is occupied by staff and 2 shared bathrooms. Bathrooms were equipped with necessary grab bars, and non-slip floors/mats were present. There is a sufficient supply of hygiene products, paper products, and linens available for residents use. LPA reviewed 6 Residents records. LPA reviewed 3 staff files. Administrator's Certificate (6011284740) was current with an expiration date of 10/26/26. Continued on LIC809C. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 Facility's fire extinguishers were observed to be full. Smoke detectors and carbon monoxide detectors were tested and operational. Hot water temperatures for all sinks in facility were within Title 22 regulations of 105 to 120 degrees Fahrenheit. Facility has a surety bond effective 6/1/24 to 6/1/27 and Liability Insurance effective 7/07/25 to 7/7/26. Deficiencies observed by LPA during tour: · At 10:30AM LPA observed molded fruit in the plastic bag in the refrigerator. · At 10:35AM LPA observed unlocked medication inside RM 1. . At 10:40AM LPA observed staff using RM1 closet to store their personal belongings. · At 10:45AM LPA observed unlocked chemical cleaning in the bathroom cabinet and backyard. . At 11:30AM LPA observed staff files are incomplete during files review. Deficiencies are cited from the California Code of Regulations (CCRs), and/or the Health and Safety Code. Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment. Exit interview conducted. A copy of this report and appeal rights provided.

Type ACCR §87309(a)

(a) Except as specified in subsection (b), the licensee shall ensure that disinfectants, cleaning solutions, poisonous substances, knives, matches, tools, sharp objects, and other similar items which could pose a danger to residents are in locked storage and are not left unattended if outside the locked storage.

Based on observation, the licensee did not comply with the section cited above by having unlocked chemical cleaning in the bathroom cabinet and backyard. which poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 02/24/2026 Plan of Correction 1 2 3 4 Administrator agreed to lockup all cleaning products and submit picture via email to CCLD by POC date.

Type ACCR §87555(b)(23)

(23) All readily perishable foods or beverages capable of supporting rapid and progressive growth of micro-organisms which can cause food infections or food intoxications shall be stored in covered containers at appropriate temperatures.

Based on observed molded fruit in the plastic bag in the refrigerator, which poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 02/25/2026 Plan of Correction 1 2 3 4 Administrator agreed to clean out freezer, refrigerator label all transfer food dates, submit picture via email to CCLD by POC date.

Type ACCR §87465(h)(2)

(h) The following requirements shall apply to medications which are centrally stored: (2) Centrally stored medicines shall be kept in a safe and locked place that is not accessible to persons other than employees responsible for the supervision of the centrally stored medication.

Based on observation and interview observed unlocked medication inside RM 1, which poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 02/24/2026 Plan of Correction 1 2 3 4 Administrator agreed to lockup all medication and submit picture via email to CCLD by POC date.

Type BCCR §87307(a)(2)(B)

(a) Living accommodations and grounds shall be related to the facility's function. The facility shall be large enough to provide comfortable living accommodations and privacy for the residents, staff, and others who may reside in the facility. The following provisions shall apply: (2) Resident bedrooms shall be provided which meet, at a minimum, t…

Based on observed staff using RM 1 closet to store their personal belongings the licensee did not comply with the section cited above in which poses/posed a potential health, safety or personal rights risk to persons in care. POC Due Date: 02/27/2026 Plan of Correction 1 2 3 4 Administrator agreed to remove all staff personal belonging out of RM1, submit picture via email to CCLD by POC date.

Type BCCR §87412(c)

(c) Licensees shall maintain in the personnel records verification of required staff training and orientation.

Based on record review staff files are incomplete during files review, the licensee did not comply with the section cited above in which poses/posed a potential health, safety or personal rights risk to persons in care. POC Due Date: 02/27/2026 Plan of Correction 1 2 3 4 Administrator agreed to have a complete file in the facility at all time by POC date. LPA will come at a later time for review.

InspectionFebruary 14, 2024Type A
5 deficiencies

Inspector: Kelly Nguyen

Inspector notes

At approximately 10:00AM, Licensing Program Analyst (LPA) K. Nguyen arrived unannounced to conduct a Required 1 Year annual inspection and met with Staff Members, Ellen Salazar, Caregivers and explained the purpose of the visit. Jovita Bollisos, Administrator arrived at approximately 10:30AM. LPA conducted a tour of the facility and observed the following: the facility consists of 4 bedroom and 2 bathrooms. Bathrooms were equipped with necessary grab bars, and non-slip floors/mats were present. There is a sufficient supply of hygiene products, paper products, and linens available for clients use. LPA reviewed 6 Clients records, which were all complete. LPA reviewed a sample of staff records. LPA reviewed 5 staff files. Staff files were complete. Administrator's Certificate# (6011284740) was current with an expiration date of 10/26/26. Facility's fire extinguishers were last inspected 7/15/2024. Smoke detectors and carbon monoxide detectors were tested and operational. Hot water temperatures for all sinks in facility were within Title 22 regulations of 105 to 120 degrees Fahrenheit. Facility have a surety bond effective 6/1/24 to 6/1/27. Continued on LIC809C. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 Continued on LIC809C. Deficiencies observed by LPA during tour: · At 12:30PM LPA observed 3 knives, and 1 scissors unlocked located in the kitchen. · At 12:55PM LPA observed open packages of ham, cheese, Ect, and vegetables that are dried inside the refrigerator. · At 1:00PM LPA observed mouse or rat droppings underneath the sink cabinet. · At 1:10PM LPA observed prescribe medication unlocked in the refrigerator, kitchen cabinet, and bathroom. · At 1:25PM LPA observed emergency exit is being blocked in resident room. · At 1:35PM LPA observed unlocked and located, Lysol wipes in the kitchen area, and bleach underneath the sink. Deficiencies are cited from the California Code of Regulations (CCRs), and/or the Health and Safety Code. Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment. Exit interview conducted. A copy this report and appeal rights provided.

Type ACCR §87465(h)

(h) The following requirements shall apply to medications which are centrally stored:

Based on observation, the licensee did not comply with the section cited above by having prescribe medication unlocked in the refrigerator, kitchen cabinet, and bathroom.which poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 02/21/2025 Plan of Correction 1 2 3 4 Administrator agreed to lockup all medication and submit picture via email to CCLD by POC date.

Type ACCR §87309(a)

(a) Except as specified in subsection (b), the licensee shall ensure that disinfectants, cleaning solutions, poisonous substances, knives, matches, tools, sharp objects, and other similar items which could pose a danger to residents are in locked storage and are not left unattended if outside the locked storage.

Based on observation, the licensee did not comply with the section cited above by having unlocked Lysol wipes in the kitchen area, and bleach underneath the sink which poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 02/21/2025 Plan of Correction 1 2 3 4 Administrator agreed to lockup all knives and cleaning products and submit picture via email to CCLD by POC date.

Type BCCR §87307(d)(6)

(6) All outdoor and indoor passageways and stairways shall be kept free of obstruction.

Based on observation the licensee did not comply with the section cited above in emergency exit is being blocked in resident room, which poses/posed a potential health, safety or personal rights risk to persons in care. POC Due Date: 02/28/2025 Plan of Correction 1 2 3 4 Administrator agreed remove the drawer block the emergency exit in client room submit picture via email to CCLD by POC date.

Type BCCR §87555(b)(8)

(b) The following food service requirements shall apply: (8) All food shall be of good quality. Commercial foods shall be approved by appropriate federal, state and local authorities. Food in damaged containers shall not be accepted, used or retained.

Based on observation, the licensee did not comply with the section cited above in by observed open packages of ham, cheese, ect, and vegetables that are dried inside the refrigerator, which poses/posed a potential health, safety or personal rights risk to persons in care. POC Due Date: 02/24/2025 Plan of Correction 1 2 3 4 Administrator agreed to clean out freezer, and refrigerator and purchase more perishable food submit picture via email to CCLD by POC date.

Type BCCR §87555(b)(27)

(b) The following food service requirements shall apply: (27) All kitchen areas shall be kept clean and free of litter, rodents, vermin and insects.

Based on observation, the licensee did not comply with the section cited above by having mouse or rat droppings underneath the sink cabinet, which poses/posed a potential health, safety or personal rights risk to persons in care. POC Due Date: 02/27/2025 Plan of Correction 1 2 3 4 Administrator agreed to clean/ schedule professional terminator to inspect the facility submit picture/ date via email to CCLD by POC date.

InspectionFebruary 3, 2023Type A
3 deficiencies

Inspector: Carol Fowler

Inspector notes

At approximately 9:45AM, Licensing Program Analysts (LPAs) Carol Fowler and Tonica Syess-Gibson arrived unannounced to conduct a Required 1 Year annual inspection and met with Staff Members, Delia Martinez, Caregivers. Maria Janice Vizcarra, acting Administrator arrived at approximately 11:05AM. LPA conducted a tour of the facility and observed the following: the facility was clean and at a comfortable temperature with all exits free from obstruction. Bathrooms were equipped with necessary grab bars, and non-slip floors/mats were present. There is a sufficient supply of hygiene products, paper products, and linens available for resident use. Medication was centrally stored and secure. LPA reviewed 4 of 6 resident records, which were all complete. LPA reviewed a sample of staff records. LPA reviewed 3 staff files. Staff files were complete. Administrator's Certificate# (6011284740) was current with an expiration date of 10/26/2024 The facility conducted fire and evacuation drill on 1/21/2024. Facility's fire extinguishers were last inspected 12/13/2023. Smoke detectors and carbon monoxide detectors were tested and operational. The amount of fresh and non-perishable foods are within regulation. Hot water temperatures for all sinks in facility were within Title 22 regulations of 105 to 120 degrees Fahrenheit. Continued on LIC809C. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 Continued from LIC809 LPAs requested the following documents to update facility file: · Designation of Facility Responsibility (LIC 308) · Control of Property · Emergency Disaster Plan (LIC 610D) · Updated Liability Insurance Facility Documents to be submitted to Community Care Licensing (CCL) by due date of Friday, 02/21/2024. Deficiencies observed by LPA during tour: At 10:00AM LPAs observed 3 scissors unlocked located in the kitchen. At 10:49AM LPAs observed glade in bedroom #2. At 10:50AM LPAs observed unlocked scissors in china cabinet, first-aid cabinet unlocked. At 10:55AM LPAs observed unlocked located in the garage All and Gain laundry detergent, Lysol wipes. At 11:06AM LPAs observed unlocked storage unit with paint, drill, bundo, weed eater, wood planks and ladder in the backyard. Deficiencies are cited from the California Code of Regulations (CCRs), and/or the Health and Safety Code. Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment. Exit interview conducted. Copy of report, LIC-809 & 809C, LIC-809D (Deficiency Page), Plan of Corrections, and Appeal Rights discussed and provided to staff.

Type B

(a)In addition to any other requirement of this chapter, a residential care facility for the elderly shall have an emergency and disaster plan that shall include, but not be limited to, all of the following:

Based on observation and record review, the licensee did not comply with the section cited above which poses a potential health and safety or personal rights risk to persons in care. POC Due Date: 02/21/2024 Plan of Correction 1 2 3 4 Administrator agreed to complete the Emergency and Disaster Plan and submit to CCL by POC date.

Type BCCR §87307(3)(E)

(3) Equipment and supplies necessary for personal care and maintenance of adequate hygiene practice shall be readily available to each resident. The resident may provide the following items; however, if the resident is unable or chooses not to provide them, the licensee shall assure provision of: (E) Portable or permanent closets and drawer space …

Based on observation interview, the licensee did not comply with the section cited above by having staff resting/sleeping in the closet of residents room #1 which poses a potential health and safety or personal rights risk to persons in care. POC Due Date: 02/21/2024 Plan of Correction 1 2 3 4 Administrator agreed to remove the bed from the closet and send photos to CCL by POC date.

Type ACCR §87705(f)(1)

(f) The following shall be stored inaccessible to residents with dementia: (1) Knives, matches, firearms, tools and other items that could constitute a danger to the resident(s).

Based on observation the licensee did not comply with the section cited above by having, scissors unlocked in the kitchen. Unlocked storage located in the backyard with paint, drill, bundo, weedeater on sideyard, unlocked glade located in room #2, unlocked All laundry detergent, Gain laundry pod Lysol wipes in an unlocked garage. A ladder unlocked in the backyard which poses a health and safety risk to persons in care. POC Due Date: 02/15/2024 Plan of Correction 1 2 3 4 Administrator agreed to…

InspectionApril 21, 2022Type A
1 deficiency

Inspector: Paris Watson

Inspector notes

On 2/3/2023 at 9:40 AM, Licensing Program Analyst (LPA) P. Watson arrived unannounced to conduct an annual Infection Control Inspection. LPA met with Administrator, Jovita Bolloso and explained the purpose of the visit. During the Infection Control Inspection, LPA toured facility with Jovita including but not limited to front entrance, hand washing stations, bedrooms, common areas, kitchen, and backyard. Facility has a sufficient two day perishable and one week non-perishable food supply. Visitors policy is posted on the front entrance. There is one central entry point for universal screening for staff, residents, and visitors. A sign-in policy, thermometer and hand sanitizer were observed at screening station. Cough/sneeze etiquette, social distancing and hand washing posters were observed. Common touched surfaces are disinfected at least once daily. Bathrooms are equipped with liquid soap, paper towel and trash bins with touchless lids. Facility staff were observed to be wearing proper PPE. Facility has a 30 day supply of PPEs maintained at central location and easily accessible for staff. Facility has a mitigation plan and maintains record of routine screening for residents and staff. Smoke and carbon monoxide detectors were observed and maintained. First Aid kit was complete. Fire extinguisher was observed serviced. LPA observed facility passages inside and out free of obstruction. Continue to 809 C 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 The following deficiency was observed during inspection: -At 11:05 AM LPA observed hot water in the shared bathroom measure at 148 degrees F. The following deficiency was observed (see LIC809D) and cited from the California Code of Regulations, Title 22. Failure to correct deficiencies may result in Civil Penalties. Exit interview conducted and a copy of this report provided along with Appeal rights.

Type ACCR §87303(2)

87303 Maintenance and Operation (2) Faucets used by residents for personal care such as shaving and grooming shall deliver hot water. Hot water temperature controls shall be maintained to automatically regulate the temperature of hot water used by residents to attain a temperature of not less than 105 degree F (41 degree C) and not more than 120 d…

Based on observation the licensee did not comply with the section cited above by not keeping the hot water in the shared bathroom between 105 -120 degrees , LPA observed hot water measured 148 degrees F, which poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 02/04/2023 Plan of Correction 1 2 3 4 Administrator will adjust the hot water heater and provide proof to CCL by POC date.

Federal summary

CMS Care Compare

Not a CMS-certified facility

California RCFEs (residential care facilities for the elderly) are licensed by the state, not by CMS. CMS data only applies to skilled nursing facilities or to CCRCs that operate a licensed SNF wing.

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