StarlynnCare · Methodology
How we rate facilities
Every number on StarlynnCare comes directly from official state inspection records. We do not invent data, accept paid placements, or produce a single letter grade. Instead, we show four independent signals and let families weigh them.
Looking for a summary of how we rate facilities? Memory care facility ratings, explained →
Last updated May 2026
Editorial independence
The memory care site on the family's side: StarlynnCare receives no referral commissions, lead fees, or paid placement from facilities.
Primary data sources
Facility licensing, inspection, and complaint data are drawn from official public records published by each state’s licensing authority. Each source provides a facility roster and per-facility inspection reports — including visit dates, deficiency citations, inspector narratives, and complaint outcomes, where available.
| State | Licensing body | Sources |
|---|---|---|
| CA | CDSS Community Care Licensing Division — Residential Care Facilities for the Elderly (RCFEs) | CDSS CKAN Open Data (roster); CDSS Transparency Portal (inspection reports, citations) |
| OR | Oregon DHS Long-Term Care Licensing — Residential Care Facilities, Memory Care Communities | OregonDHS LTC public facility directory and inspection records |
| WA | DSHS Aging and Long-Term Support Administration (ALTSA) — Adult Family Homes and Assisted Living Facilities | DSHS BH-Forms public inspection reports; DSHS facility directory |
| MN | Minnesota Department of Health (MDH) / Assisted Living Licensure and Certification (ALRC) — ALDC and assisted living facilities | MDH inspection findings; ALRC public licensing records |
| TX | Texas HHSC — Assisted Living Facilities (Type A, B, C) | HHSC public inspection reports |
| UT | Utah DHHS Division of Licensing and Background Checks (DLBC) — Type I & II Assisted Living Facilities | DLBC public facility roster; R432-270 inspection records |
| IL | Illinois Dept. of Public Health (IDPH) — Assisted Living and Shared Housing Establishments | IDPH public inspection records |
| PA | PA Dept. of Human Services (DHS) OLTL — Personal Care Homes (PCH) and Assisted Living Residences (ALR) | PA DHS inspection PDFs; OLTL provider directory |
| AZ | ADHS Bureau of Residential Facilities Licensing (BRFL) — Assisted Living Homes (ALH) and Assisted Living Centers (ALC), Directed Care level | ADHS ArcGIS Open Data Hub (directory); AZ Care Check Aura API (inspection records). ADHS confirmed via public records response (Jun 2026): facilities with a Directed Care license are automatically authorized for memory care services. |
| MO | Missouri DHSS Section for Long-Term Care Regulation — Assisted Living Facilities (ALF, ALF**) and Residential Care Facilities (RCF, RCF*) meeting the §198.510 Alzheimer’s SCU Disclosure or ALF** non-self-evacuation authorization | data.mo.gov Socrata fenu-sipv LTC Directory (facility roster); DHSS FOIA records (inspection/deficiency data, 2018–2026) |
Data is refreshed via automated scrapers; production runs target a weekly cadence on CI/CD schedules, with facility rows reflecting the latest successful ingest in updated_at. See also the dataset page.
Current coverage
StarlynnCare currently publishes inspection data for over 4,100 facilities across 10 states, with coverage expanding as we ingest new state licensing data.
- California — licensed RCFEs across California, covering counties statewide.
- Arizona — 1,908 Directed Care ALHs and ALCs. ADHS confirmed Directed Care = memory care authorized (public records, Jun 2026).
- Minnesota — 552 licensed assisted living facilities with Dementia Care license (ALDC and AL).
- Oregon — 131 licensed residential care facilities with Memory Care Endorsement.
- Washington — 180 licensed assisted living facilities with Specialized Dementia Care contract.
- Pennsylvania — 355 PCH and ALR facilities with Special Care designation.
- Utah — 118 Type I & II assisted living facilities.
- Illinois — early coverage; 30 facilities published to date.
- Missouri — 267 ALF** and Alzheimer’s SCU Disclosure facilities (§198.510 RSMo + ALF** license), obtained via FOIA from DHSS.
- Texas — early coverage expanding; ingest in progress.
Only facilities with an active state license and at least one published inspection record are shown. Facilities missing key data fields are held back until the next ingest run resolves them.
Benchmarks and peer sets are recomputed dynamically as coverage expands. Percentile thresholds will shift as more facilities are added within each state.
How we organize facilities
The following applies to California facilities; analogous capacity and dementia-care distinctions exist in other states, with state-specific thresholds and regulatory designations. California’s RCFE licensing regulations create two natural axes for organizing facilities that we use on every California city and county listing page.
Axis 1 — Capacity tier
The ≤6-bed threshold in HSC §1569.2 is the regulatory line that separates residential board-and-care homes from larger facilities:
- ≤ 6 beds (“small”)— Typically a single-family home converted to care use. Owner-operated. These facilities receive fewer routine CDSS inspections by design, so a short inspection history does not mean a good track record — it means less inspector attention. We hide them by default and offer a “Show small care homes” toggle.
- 7–49 beds (“medium”) — Small to medium freestanding RCFEs. Subject to CDSS annual inspection cycle and all Title 22 requirements.
- 50+ beds (“large”) — Community-style facilities, often purpose-built buildings operated by regional or national chains. Typically have a dedicated memory-care wing.
Axis 2 — Memory-care designation
California HSC §1569.627 requires any RCFE that advertises or promotes special care, special programming, or a special environment for persons with dementia to disclose the special features of its program in the plan of operation filed with CDSS. This filing is the canonical regulatory signal that a facility is operating a dementia program — better than relying on what the facility puts on its own website.
Until CDSS publishes a machine-readable list of these filings, we identify memory-care facilities through two proxies: (1) a facility name or licensee name that contains a recognized dementia-program keyword or known memory-care chain name, and (2) any CDSS citation under Title 22 §87705 or §87706 — the dementia-care-specific regulations — which constitutes regulatory confirmation that the facility operates a dementia program.
By default, each listing page shows only 7+ bed facilities with a confirmed memory-care signal. The “Show small care homes (≤6 beds)” toggle on each page reveals the smaller board-and-care segment for families who want it.
The four metrics
Each facility profile shows an “At a glance” panel with four rows. Here is exactly how each is computed.
Compliance record
Formula: Total deficiencies ÷ number of routine (non-complaint) inspections on file
Tier logic: Compared against the distribution across all same-state, same-county peer facilities. At or below the 33rd percentile = Strong; 34th–66th = Mixed; above 66th = Concerns.
Why it matters: Routine inspections are the most comparable measure of regulatory compliance across facilities. Complaint-triggered visits are excluded here because they are initiated by external reports, not by the state's regular cycle.
Severity record
Formula: Count of Type A deficiency citations on file (all time)
Tier logic: Same percentile cutoffs (33rd / 66th) across all county facilities.
Why it matters: California distinguishes Type A (actual harm or immediate risk of death/serious bodily injury) from Type B (potential harm). A Type A citation is the most serious regulatory outcome short of license revocation; even one warrants a closer look.
Dementia-care specificity
Formula: Boolean: any §87705 or §87706 citation in the past 5 years
Tier logic: No tier comparison — shown as 'For reference' with the date of the most recent qualifying citation.
Why it matters: California Code of Regulations Title 22, §§ 87705–87706 govern RCFE dementia-care programs specifically. A citation under these sections means a facility was found out of compliance with requirements designed to protect residents with cognitive impairment. This is surfaced separately because it is uniquely relevant to memory care placement decisions.
Complaint pattern
Formula: Substantiated complaints ÷ total complaints that received a CDSS outcome determination
Tier logic: Same percentile cutoffs, restricted to facilities with at least one complaint that has a recorded outcome. Facilities with no complaints-with-outcome show 'For reference'.
Why it matters: CDSS investigates complaints and issues a formal outcome (Substantiated, Unsubstantiated, etc.). A high substantiation rate relative to peers is a meaningful signal, but many complaints are routine and do not result in findings — context matters.
Tier color key
All numeric metrics are compared against the current county distribution using 33rd and 66th percentile cutoffs. “Strong” means better than most peers; “Concerns” means worse than most peers. These are relative assessments within the current sample, not absolute benchmarks.
At or below 33rd percentile — better than most peers
34th–66th percentile — near the county middle
Above 66th percentile — worse than most peers
Boolean metric with no peer comparison
Why we don’t publish a composite score
A composite score implies that one weighting of metrics is universally correct. It isn't. A family with a parent who has advanced dementia may weight §87705 citations more heavily than a family whose parent is largely independent. A family that has already toured three facilities and spoken to staff may weight a slightly elevated complaint rate differently than the aggregate numbers suggest.
Composite scores also obscure: a facility with one catastrophic Type A event and otherwise clean records will look identical to a facility with a pattern of minor Type B deficiencies if both are averaged into the same number.
We believe four honest signals, clearly labeled, serve families better than one opaque number.
Limitations and disclaimers
- Inspection records reflect conditions at the time of a specific visit. They are not a real-time assessment of today’s care quality.
- Facilities that have improved since a citation was issued will still show that citation. Corrective action dates are shown where available.
- Percentile thresholds are computed per county and may be sensitive to outliers in counties with few facilities. Tiers may shift as coverage expands.
- StarlynnCare is an information resource, not a licensed placement agency or healthcare provider. Nothing on this site constitutes medical or legal advice. Always tour facilities, speak with staff, and consult a licensed care advisor before making placement decisions.
Questions about methodology or data errors? hello@starlynncare.com