Aegis Gardens.

Memory Care RCFE in Fremont with 85 Licensed Beds, reviewed on public record.

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Compared to 52 California facilities with a similar number of beds.
RCFE memory care · 36-month window. Higher percentile = better performance on inspection record. Source: California Dept. of Social Services · Community Care Licensing.
among peers to rank.
Rankings based on 36-month CDSS inspection data. Severity and frequency: fewer citations = higher percentile. Repeat rate: lower repeat citation share = higher percentile.
Citation history, plotted month by month.
2 deficiencies on record. Each bar is a month with a citation.
Finding distribution
2 total · 36 monthsScope × Severity (CMS A–L)
The rules that apply to this facility.
State requirements with the exact regulation citation, plain-language explanation, and a question to ask on tour. Rules this facility has been cited for appear first.
Plain language
Because a facility markets dementia or Alzheimer's care, state law mandates higher training standards: 12 hours of initial dementia training (6 hours before a staff member works independently with residents, 6 more within the first 4 weeks), 8 hours of annual dementia in-service every year thereafter, and an administrator must include 8 hours of dementia-specific continuing education in every 2-year recertification cycle. Training must cover individualized care plans, behavioral expressions, appropriate supervision, and the facility's dementia care philosophy.
Ask on tour
“Can you show me each direct-care staffer's most recent dementia training certificate, and tell me when their next refresher is due?”
Questions to ask before you visit.
A short pre-tour checklist tailored to Aegis Gardens's record and state requirements.
CDSS records show 12 complaints filed during the inspection period — what were the subjects of those complaints, and how many were substantiated versus unfounded?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
With zero deficiencies across 36 inspections, how does the facility ensure ongoing compliance with Title 22 §87705 dementia-care requirements, including care plan documentation and staff training verification?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
California Title 22 §87706 requires specific staff training for dementia care — how do you track and verify that all caregivers, including new hires and per-diem staff, have completed this training before working with residents?
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Every inspection visit, verbatim.
14 inspections in the public record, most recent first. Plain-language summaries open first — click into any row for the full citation text.
2026-09-18Annual Compliance VisitNo findings
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On 09/18/2026 at 12:40 PM, Licensing Program Analyst (LPA) P.Manalo conducted an unannounced Case Management visit regarding a death report that was sent on 09/17/2026. LPA met with Senior General Manager, Emily Poon explained the purpose of the visit. Death report indicated that on 09/16/2026, R1 passed away and the immediate cause of death is unknown. Per death report, R1 was taken to the Emergency Room (ER) on 07/23/2026 and was transferred to a skilled nursing facility (SNF) on 07/30/2026. On 09/15/2026, the facility was notified by R1's family member that R1 was sent back to the hospital on 09/13/2026 and on 09/16/2026, R1 passed away in the hospital. During the visit, LPA reviewed and obtained the following documents included but not limited to R1's after visit summary, physician fax report, service plan, and progress note. A review of the Progress Note for R1 dated 07/30/2026 stated that R1 was transferred Rehabilitation facility nearby and progress note dated 09/01/2026, showed that facility staff followed up with R1's family member and R1 was still at the SNF. S1 stated that since R1's hospitalization on 07/23/2026, R1 has not returned back to the facility. LPA will be requesting for a death certificate by 10/02/2026. No deficiencies cited. Exit interview conducted and copy of this report is provided.
2026-01-07Other VisitNo findings
Plain-language summary
On January 7, 2026, the state conducted an unannounced visit following the facility's self-report that a resident was hospitalized on December 6, 2025 for a change in condition and subsequently diagnosed with a stage 3 pressure ulcer. The facility had been providing wound care through home health services since June 2025, and medical records showed the wound was being monitored by a physician; the resident has not returned from hospitalization. No violations were cited.
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On 01/07/2026 at 2:50 PM, Licensing Program Analyst (LPA) P.Manalo conducted an unannounced Case Management visit regarding a self-reported incident that was sent on 12/11/2025. LPA met with Director of Operations, Angel Lee, and explained the purpose of the visit. The Executive Director was not available during today's visit. Incident report indicated that on 12/06/2025, R1 was sent to the hospital for a change in condition. On 12/10/2025, the facility was notified by R1's responsible party that R1 was diagnosed with a stage 3 pressure ulcer. During the visit, interview with S1 and a review of the after-visit summary dated 09/26/2025 and 11/21/2025, R1 was diagnosed with stage 2 pressure ulcer. LPA reviewed and obtained Home Health Care Visit Communication Form, Physician Fax Reports, hospital progress notes, and service plan. Documents reviewed indicated that R1's pressure ulcer would reopened once healed. Interview with S1 and Physician Fax Report dated 06/13/2025, revealed that since June 2025, R1's home health was initiated for wound care and home health has been monitoring the wound. Since R1's hospitalization, R1 has not returned from hospitalization. No deficiencies cited. Exit interview conducted with Lee and copy of this report is provided.
2026-01-07Complaint InvestigationNo findings
Plain-language summary
On January 7, 2026, inspectors investigated a self-reported fall that occurred on December 16, 2025, when a resident fell without anyone witnessing it; the resident experienced mild pain initially but was taken to the emergency room the next day after a change in condition. The facility had identified this resident as high-risk for falls and had already put safety measures in place, including extra safety checks throughout the day and a motion alarm system. No violations were found.
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On 01/07/2026 at 1:20 PM, Licensing Program Analyst (LPA) P.Manalo conducted an unannounced Case Management visit regarding a self-reported incident that was sent on 12/17/2025. LPA met with Director of Operations, Angel Lee, and explained the purpose of the visit. The Executive Director was not available during today's visit. Incident report indicated that Resident 1 (R1) had an unwitnessed fall on 12/16/2025. R1 was experiencing mild pain and was resolved with pain medications. On 12/17/2025, R1 had a change in condition and was sent to the Emergency Room (ER). During the visit, LPA reviewed After Visit Summary, Physician Fax Report Form, Unusual Occurrence Report (Facility Incident Report), Service Plans dated 11/26/2025 and 12/18/2025, and R1's physician report. LPA interviewed 3 staff members. LPA interviewed Staff 1 (S1) and Staff 2 (S2) revealed that R1 is a high risk for falls. A review of R1's service plan indicated that R1 was placed on the additional safety checks throughout the day effective 12/16/2025 and on the Augi sensor system on 11/26/2025. Interview with S2 revealed that communication between family regarding 1:1 care was conducted through the phone after the fall incidents had occured. S3 stated that they heard the motion alarm sound on 12/16/2025, and when they checked on R1, they found R1 on the floor. LPA will be requesting additional communication log between the facility and family regarding 1:1 care services. No deficiencies cited. Exit interview conducted and a copy of this report was provided.
2025-11-12Other VisitNo findings
2025-10-29Other VisitNo findings
Plain-language summary
On October 29, 2025, the state conducted an unannounced inspection following the facility's self-report of a resident's fall and fracture. A resident fell on October 25, 2025 without being seen, developed pain the next day, and was taken to the hospital where a lower leg fracture was diagnosed and treated with a leg brace. The state found no violations during its review of the incident.
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On 10/29/2025 at 12:00 PM, Licensing Program Analyst (LPA) P.Manalo conducted an unannounced Case Management visit regarding a self-reported incident. The facility sent in an incident report on 10/27/2025 regarding R1's fracture. LPA met with Health Services Director, Gigi Tamayo, and Director of Operations, Angel Lee, and explained the purpose of the visit. The Executive Director was not available during today's visit. LPA P.Manalo received a self-reported incident report from facility that indicated Resident 1 (R1) had unwitnessed fall on 10/25/2025 and started experiencing pain on 10/26/2025. Responsible party brought R1 to the hospital and was treated with lower leg fracture on 10/27/2025. R1 returned to the facility day of with a leg brace. During the visit, LPA interviewed Health Services Director, Gigi Tamayo, and reviewed R1's Individualized Service Plan dated 10/27/2025 and 09/13/2025, Physician Report, and After Visit Summary. No deficiencies cited during visit. Exit interview was conducted with Tamayo and Lee and a copy of this report was provided.
2025-10-29Complaint InvestigationSubstantiatedType B · 1 finding
Plain-language summary
A complaint alleged that staff were blocking a passageway in the memory care unit. The investigator found that staff had been placing chairs in front of a side exit door during games and activities to prevent a ball from entering the hallway, which was confirmed by all staff interviewed and documented in incident reports from October 2025. This obstruction of an exit was found to be substantiated.
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“Based on interviews and record review, the licensee did not comply with the section cited above by having chairs blocking the side exit door in the memory care unit which posed a potential safety risk to persons in care.”
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Continue from LIC9099... It was alleged that staff obstructed the facility passageway. During the visit, LPA observed the memory care hallway by the exit door free of obstruction. However, on 10/24/2025, LPA received an incident report from ED verifying that on 10/15/2025 and 10/22/2025, there were chairs blocking the side exit door in memory care to prevent the ball from getting into the hallway. During the visit, interviews with 4 of 4 staff confirmed that the chairs were utilized to block the exit door during games and activities with residents. 4 of 4 staff members also showed LPA where the three chairs would be placed during activities in which LPA observed to be in the hallway in front of the side exit door. Based on LPA's information obtained during investigation, the preponderance of evidence standard has been met; therefore, the above allegation is found to be SUBSTANTIATED. California Code of Regulations, Title 22, are being cited on the attached LIC9099D. Exit interview conducted. A copy of this report and appeal rights provided.
2025-10-08Other VisitNo findings
Plain-language summary
On October 8, 2025, the state conducted an unannounced visit to investigate a self-reported incident in which a resident had an unwitnessed fall, was hospitalized for a cervical fracture, and subsequently died on October 6, 2025. The inspector reviewed available medical records and care documents, and the state is requesting additional records including progress notes and the death certificate for further review. No deficiencies were cited during this visit.
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On 10/08/2025 at 12:00 PM, Licensing Program Analyst (LPA) P.Manalo conducted an unannounced Case Management visit regarding a self-reported incident. The facility sent in an incident report on 08/31/2025 and death report on 10/06/2025 regarding Resident 1 (R1). LPA met with Health Services Director, Gigi Tamayo, and Director of Operations, Angel Lee, and explained the purpose of the visit. The Executive Director was not available during today's visit. LPA P.Manalo received a self-reported incident report from facility that indicated Resident 1 (R1) had unwitnessed fall and was admitted to the hospital for a cervical fracture. On 10/06/2025, LPA received a death report that R1 passed away. LPA reviewed and obtained R1's After Visit Summary dated 04/16/2025, Discharge Summary, Physician Report dated 02/05/2025, Resident Appraisal, Care Plans, and Physician Fax Report. LPA will be requesting full medical record, R1's progress notes dated from April 2025 to October 2025, and death certificate to be sent to CCLD. LPA may return at a later time. No deficiencies cited during visit. Exit interview was conducted with Tamayo and Lee and a copy of this report was provided.
2025-06-18Other VisitType B · 1 finding
Plain-language summary
On June 6, 2025, a resident exited the facility through the front door and was missing for a couple of hours before police returned them. An inspection on June 18, 2025 found that the facility failed to ensure adequate supervision for this resident, despite a physician note from February 2025 indicating the resident needed supervision when leaving the facility. After the incident, the facility implemented additional safety measures including a monitoring bracelet, safety checks, and a room monitoring system.
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“Based on record review and interview, the licensee did not comply with the section cited above by not providing supervision causing R1 to leave the facility which posed a potential health and safety risk to residents in care.”
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On 06/18/2025 at 2:50 PM, Licensing Program Analyst (LPA) P.Manalo conducted an unannounced Case Management visit regarding a self-reported incident that occured on 06/06/2025. Administrator self-reported the incident on 06/06/2025. LPA met with Executive Director, Emily Poon and explained the purpose of the visit. LPA received a self-reported incident report from the facility that indicated that Resident 1 (R1) went AWOL by exiting through the front door. The facility notified the police, and R1 was escorted back by the police couple hours later. Interview with Staff 1 (S1) and Staff 2 (S2) revealed that R1 was wandering around the hallways in the facility and exited through the front door. When night staff went to check outside, staff did not see the resident. S1 and S2 stated that after the incident occured, R1 began wearing a Wanderguard Bracelet, have safety checks, and have the AUGi system installed in their room. During record review, LPA observed R1's physician report dated 02/18/2025 indicating R1 needs to have supervision when leaving the facility. LPA also reviewed the facility's training on Use of Wanderguard, Elopement Protocol, and Redirecting dated 06/07/2025 and R1's Care Plan. The following deficiency was observed (see LIC 809D) and cited from the California Code of Regulations, Title 22. Failure to correct the deficiency and/or repeat deficiency within a 12-month period may result in civil penalty. Exit interview conducted. Appeal Rights and a copy of this report provided.
2025-04-22Other VisitNo findings
Plain-language summary
On April 22, 2025, inspectors conducted a routine annual inspection and found no violations. They checked the facility's physical condition, safety equipment, food storage, medication security, resident records, and staff files—all were in order. Lighting was adequate, bathrooms had grab bars and non-skid surfaces, hot water temperatures were appropriate, and emergency equipment including smoke and carbon monoxide detectors were working.
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On 04/22/2025 at 10:15 AM, Licensing Program Analysts (LPAs) P. Manalo and K. Nguyen arrived unannounced to conduct 1-Year Annual Required inspection. LPAs met with Executive Director, Emily Poon, and explained the purpose of the visit. LPAs toured the facility inside and out including but not limited to residents' apartments, bathrooms, activity rooms, beauty salon, kitchen, common area and courtyard. There are no bodies of water observed. LPAs observe lighting in all rooms are adequate for the comfort and safety of the residents. Hallway temperature was maintained at 71 degrees F. The hot water temperature in residents’ shared bathroom were measured at 117.1, 112, and 119 degrees Fahrenheit. Residents’ bathrooms are equipped with grab bars and non-skid shower pan. There is a minimum of one week supply of nonperishable and 2-day of perishable foods. Centrally stored medications, sharps and toxic are locked and inaccessible to residents in care. Smoke detectors and carbon monoxide detector were in operating condition during visit. Fire extinguisher was last serviced on 06/20/2024. First aid kit was observed to be complete. Emergency disaster drill was last conducted on 03/05/2025. At 10:20am, LPAs reviewed 7 residents records. At 11:25 am, LPAs reviewed 7 staff records and all are associated to the facility. At 1:20 PM, LPAs reviewed two sample of resident’s medications. All records were observed to be complete and up to date. No deficiencies were cited during visit. Exit interview conducted and a copy of this report provided.
2025-04-22Annual Compliance VisitNo findings
Plain-language summary
On April 22, 2025, state inspectors conducted an unannounced visit following the facility's self-report of a resident's hospitalization. The resident was admitted for a urinary tract infection and was found to have had a hemorrhagic stroke. No violations were cited.
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On 04/22/2025 at 1:50 PM Licensing Program Analysts (LPAs) P.Manalo and K. Nguyen conducted an unannounced Case Management visit regarding a self-reported incident. Executive Director self-reported the incident on 03/31/2025. LPAs met with Executive Director, Emily Poon, and explained the purpose of the visit. LPA P.Manalo received a self-reported incident report from facility that indicated Resident 1 (R1) was admitted for hospitalization for a UTI and internal brain bleed. LPAs record review of the After Visit Summary dated 04/01/2025 shows that R1's internal brain bleed was due to a hemorrhagic stroke. No deficiencies cited during visit. Exit interview was conducted with Executive Director, and a copy of this report was provided.
2024-09-13Annual Compliance VisitNo findings
Plain-language summary
On September 13, 2024, state inspectors visited the facility to investigate an incident and interviewed staff and a resident. The inspectors were unable to obtain details from the resident due to dementia, but staff demonstrated what happened during the incident. No violations were found.
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On this day 09/13/2024 at 2:10 pm, Licensing Program Analysts (LPAs) Patricia Manalo and Luisa Fontanilla arrived to the facility to conduct a case management visit regarding a incident report and met with Executive Director, Emily Poon and explained the purpose of the visit. During the visit, LPAs interviewed R1 and S1 by obtaining an interpreter service. LPAs attempted to interview R1. However, due to R1's dementia, LPAs were unable to obtain relevant information. LPAs interviewed S1 and S1 demonstrated to LPAs how the incident occurred. No deficiencies were cited during visit. Exit interview conducted and a copy of this report provided.
2024-06-25Other VisitNo findings
Plain-language summary
This was the facility's required annual inspection on June 25, 2024, and no violations were found. The inspector reviewed the building's safety features—including lighting, temperature controls, fire equipment, and emergency supplies—and checked resident and staff records, confirming that staff have current first aid training. The facility is approved to care for up to 85 non-ambulatory residents, with up to 48 able to be bedridden.
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On 6/25/2024 at 12:20PM, Licensing Program Analyst (LPA) A. Gomez arrived unannounced to conduct 1-Year Annual Required inspection. LPA met with Director of Operations, Angel Lee and explained the purpose of the visit. The facility’s fire clearance was approved for 85 non-ambulatory of which 48 may be bedridden. LPA toured the facility with Director of Operations including but not limited to 6 residents apartments, bathrooms, multiple activity rooms, kitchen, common area and courtyard. There are no bodies of water observed. LPA observe lighting in all rooms are adequate for the comfort and safety of the residents. Hallway temperature was maintained at 70 degrees F. LPA observed lighting in all rooms are adequate for the comfort and safety of the residents. The hot water temperature in a sample of residents’ shared bathroom were measured at 109.3, 117.8, 111.0 degrees Fahrenheit. Residents’ bathrooms are equipped with grab bars and non-skid mats. There is a minimum of one week supply of nonperishable and 2-day of perishable foods. Centrally stored medications, sharps and toxic are locked and inaccessible to residents in care. Freezer temperature measured at 0 degrees F and refrigerator measured at 40 degrees F. Smoke detectors and carbon monoxide were in operating condition during visit. Fire extinguishers was last serviced on 6/20/2024. Emergency Disaster Plan was last posted on 6/13/2024. First aid kit was observed to be complete. Fire drill was last conducted on 5/25/2024. At 1:00pm, LPA reviewed 6 residents records. At 2:00pm, LPA reviewed 7 staff records and 6 of 6 have current first aid training and associated to the facility. No deficiencies cited during visit. Exit interview conducted and a copy of this report provided.
2024-02-15Other VisitNo findings
Plain-language summary
On February 15, 2024, state inspectors conducted an unannounced visit to deliver findings from a complaint investigation dating back to June 2023. No violations were found during the visit.
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On 2/15/2024, at 10:10am, Licensing Program Analysts (LPAs), L. Hall and T. Syess, arrived unannounced to conduct a case management visit. LPAs met with Gigi Tamayo, Health Services Director, and explained the purpose of the visit. LPAs arrived to deliver complaint findings from amended complaint dated 6/13/2023. 15-AS-20230613151024. LPAs obtained signatures on amended complaint document LIC9099 and LIC9099C. No deficiencies cited during visit. Exit interview conducted and a copy of this report provided.
2023-12-13Complaint InvestigationUnsubstantiatedNo findings
Plain-language summary
An investigator looked into a complaint about the facility's services during COVID outbreaks and found evidence that residents were provided small group activities and escorted walks in the courtyard during those periods. While the complaint may have had merit, the investigator determined there was not enough evidence to prove a violation occurred. No violations were cited.
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On 12/13/2023, LPA G. Luk interviewed staff which revealed that escort services were provided to residents. S4 stated that facility was providing small group activities during the 3 COVID outbreaks. S4 stated that residents were escorted to small group activities and walks in the courtyard area. LPA G. Luk reviewed a sample of resident's service delivery records and observed that residents were provided escort services during the 3 COVID outbreaks. Facility emailed residents and family during each COVID outbreak which indicates that dining room will be closed; However, there will be small group activities and exercise in the courtyard was provided. LPA observed activity schedule where small groups activities were conducted at different times. Although the allegation may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation did occur, therefore these allegation is UNSUBSTANTIATED . No deficiencies are being cited on this date. Exit interview conducted. A copy of this report provided.
17 older inspections from 2021 are not shown above.
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