Tri City Care Home Ii.
Tri City Care Home Ii is Ranked in the top 42% of California memory care with 12 CDSS citations on record; last inspected Mar 2026.
Small Memory Care Home in Fremont's Glenmoor District, reviewed on public record.
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Compared to 152 California facilities with a similar number of beds.
RCFE memory care · 36-month window. Higher percentile = better performance on inspection record. Source: California Dept. of Social Services · Community Care Licensing.
among peers to rank.
Rankings based on 36-month CDSS inspection data. Severity and frequency: fewer citations = higher percentile. Repeat rate: lower repeat citation share = higher percentile.
FACILITY WATCH · BETA
Tri City Care Home Ii has 12 citations on record. Know the moment anything changes.
New findings, complaint investigations, or status changes — emailed to you free.
Citation history, plotted month by month.
12 deficiencies on record. Each bar is a month with a citation.
Finding distribution
12 total · 36 monthsScope × Severity (CMS A–L)
The rules that apply to this facility.
State requirements with the exact regulation citation, plain-language explanation, and a question to ask on tour. Rules this facility has been cited for appear first.
Plain language
Because a facility markets dementia or Alzheimer's care, state law mandates higher training standards: 12 hours of initial dementia training (6 hours before a staff member works independently with residents, 6 more within the first 4 weeks), 8 hours of annual dementia in-service every year thereafter, and an administrator must include 8 hours of dementia-specific continuing education in every 2-year recertification cycle. Training must cover individualized care plans, behavioral expressions, appropriate supervision, and the facility's dementia care philosophy.
Ask on tour
“Can you show me each direct-care staffer's most recent dementia training certificate, and tell me when their next refresher is due?”
Questions to ask before you visit.
A short pre-tour checklist tailored to Tri City Care Home Ii's record and state requirements.
State records show 5 Type A deficiencies, which indicate actual harm to residents — what were the specific circumstances of these citations, and what changes has the facility made in response?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
The facility has received 2 citations under §87705 or §87706 related to dementia care requirements — what were these deficiencies, and how has staff training or care planning been modified since?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
One complaint was filed with CDSS during the inspection period — what was the subject of that complaint, and was it substantiated?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
Every inspection visit, verbatim.
5 inspections in the public record, most recent first. Click any row to expand — cited rows open automatically.
2026-03-17Other VisitType A · 6 findings
Plain-language summary
On March 17, 2026, a routine annual inspection found the facility was generally clean and safe, with working smoke detectors, carbon monoxide detectors, and properly equipped bathrooms, but identified several problems: eyedrops and cleaning chemicals were left unlocked where residents could access them, the facility did not have enough fresh food and had rotten bananas, and critical medication and care planning records were missing or incomplete for residents, including missing doctor's orders and incorrect dosages for at least one resident. The facility was cited for these violations and given until March 25, 2026 to submit updated documents and address the deficiencies.
“Based on observation, the licensee did not comply with the section cited above by having the hot water temperature measured at 100.7 degrees Fahrenehit which poses a potential health and safety risk to persons in care. POC Due Date: 03/20/2026 Plan of Correction 1 2 3 4 The Administrator agrees to have the water temperature measured within range and send proof to CCLD by POC date.”
“Based on observation, the licensee did not comply with the section cited above by having spoiled bananas in the fridge which posed a potential health and safety risk to persons in care. POC Due Date: 03/20/2026 Plan of Correction 1 2 3 4 Staff threw away the bananas during the visit. Deficiency cleared.”
“Based on observation, the licensee did not comply with the section cited above by not having enough perishable food for the residents' in care which poses a potential health, safety or personal rights risk to persons in care. POC Due Date: 03/20/2026 Plan of Correction 1 2 3 4 By POC date, the Administrator agrees to purchase more food and send proof to CCLD.”
“Based on observation, the licensee did not comply with the section cited above by not having a complete Appraisal Needs and Services Plan (LIC625) for 6 of 6 residents which poses a potential safety risk to persons in care. POC Due Date: 03/31/2026 Plan of Correction 1 2 3 4 By POC date, the Administrator agrees to complete the LIC625 and send proof to CCLD.”
“Based on observation, the licensee did not comply with the section cited above by having unlocked eyedrops in the linen closet and unlocked cleaning chemicals in the laundry machine room which posed an immediate safety risk to persons in care. POC Due Date: 03/18/2026 Plan of Correction 1 2 3 4 Staff locked the items during the visit. Deficiency cleared.”
“Based on interview and observation, the licensee did not comply with the section cited above by not having one of the medications for R5 in the facility, missing doctor’s order for R5’s medications, and R5’s dosage for two of the medications does not match the doctor’s order which poses a potential safety risk to persons in care. POC Due Date: 03/27/2026 Plan of Correction 1 2 3 4 By POC date, the Administrator agrees to have the medications in the facility, obtain the doctor's order for R5, and follow up with R5's physician regarding the dosage for medication. Proof of correction will be sent to CCLD.”
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On 03/17/2026 at 11:40 AM, Licensing Program Analyst (LPA) P. Manalo arrived unannounced to conduct 1-Year Annual Required inspection. LPA met with Direct Care Staff, Wenna Bernal, and explained the purpose of the visit. Administrator certificate is current. Administrator gave verbal authorization for staff to sign the report. LPA toured facility inside and out including but not limited to bedrooms, bathrooms, kitchen, common area and backyard. The facility consists of 5 total bedrooms of which 4 bedrooms are occupied by the residents, and 1 bedroom is occupied by staff. All outdoor and indoor passageways are kept free of obstruction. There are no bodies of water observed. LPA observed lighting in all rooms is adequate for the comfort and safety of the residents. The hot water temperature in the residents’ shared bathroom was measured at 100.7 degrees Fahrenheit. Residents’ bathrooms are equipped with grab bars and non-skid mats. Sharps were locked and inaccessible to residents. Smoke detectors and carbon monoxide detectors were in operating condition during visit. Fire extinguisher was last serviced on 03/14/2026. First aid kit was observed to be complete. Emergency disaster drill was last conducted on 01/09/2026. At 12:42 PM, LPA reviewed 6 residents records. At 1:17 PM, LPA reviewed 4 staff records and 4 of 4 have current first aid training and associated to the facility. At 3:00 PM, LPA reviewed two samples of residents’ medications. Continue to LIC809-C... 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 Continued from LIC809... Updated copies of the following documents were requested for facility file and are to be submitted to CCL by 03/25/2026: LIC 500 Personnel Report LIC 610E Emergency Disaster Plan THE FOLLOWING DEFICIENCIES WERE OBSERVED DURING VISIT: At 12:00 PM, LPA observed unlocked eyedrops in the linen closet and unlocked cleaning chemicals in the laundry machine room. At 12:25 PM, LPA observed over ripped bananas. At 12:25 PM, LPA observed that the facility does not have enough perishable food. At 12:30 PM, LPA observed that the hot water temperature is measured at 100.7 degrees Fahrenheit. At 1:30 PM, LPA observed that 6 of 6 residents do not have a complete Appraisal Needs and Services Plan (LIC625). At 2:00 PM, LPA observed that R3 and R5 are missing one of their medications in the facility, there is a missing doctor’s order for R5’s medications, and R5’s supplement dosage does not match the doctor’s order. The Facility was cited from the California Code of Regulations, Title 22 and/or Health and Safety Code Failure to correct deficiencies by POC date may result in additional Civil Penalties. Exit interview conducted with Bernal. Appeal Rights and a copy of this report provided.
2025-03-19Other VisitType A · 1 finding
Plain-language summary
During an unannounced case management visit on March 19, 2025, inspectors observed that the refrigerator and kitchen cabinets were locked with chains and padlocks. The facility was cited for this finding under state regulations. The specific deficiency details are available in the full inspection report.
“Based on observation and interview, the licensee did not comply with the regulation cited above in having the kitchen cabinet and kitchen fridge locked which poses a potential health and safety risk to the residents in care.”
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On 03/19/2025 at 4:58 PM Licensing Program Analysts (LPAs) P. Manalo and K. Nguyen conducted an unannounced Case Management visit. LPAs met with Care Staff, Wilma Bernal, and explained the purpose of the visit. Administrator gave authorization on the phone for staff to sign the report. While LPAS were at the facility for another visit, LPAs observed the following: At 4:31 PM, LPAs observed the refrigerator handle locked with a chain and a key lock. At 4:32 PM, LPAs observed that the kitchen cabinets locked with a paddle lock and a key lock. The following deficiencies was observed (see LIC 809D) and cited from the California Code of Regulations, Title 22 and/or Health and Safety Code Failure to correct deficiencies by POC date may result in additional Civil Penalties. Exit interview conducted with Staff. Appeal Rights and a copy of this report provided.
2025-03-19Annual Compliance VisitNo findings
Plain-language summary
This was a follow-up visit on March 19, 2025, to check whether the facility had corrected a deficiency found during a routine inspection the previous month regarding incomplete resident records. The facility had not submitted proof of correction by the deadline, but when inspectors reviewed the records during this visit, they found them to be complete and cited no deficiencies.
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On 03/19/2025 at 4:25 PM Licensing Program Analysts (LPAs) P. Manalo and K. Nguyen conducted an unannounced Case Management Plan of Correction visit regarding deficiencies that was observed during annual visit on 03/03/2025. LPAs met with Care Staff, Wilma Bernal, and explained the purpose of the visit. Administrator gave authorization on the phone for staff to sign the report. On a previous visit, LPA cited a deficiency on Resident Records, CCR 97506(b) which had a Plan of Correction (POC) due date of 03/17/2025. The facility did not send proof of the plan of correction. During the visit, LPAs reviewed resident's record and observed that it is complete. No deficiencies cited during visit. Exit interview conducted and a copy of this report provided.
2025-03-03Annual Compliance VisitType B · 2 findings
Plain-language summary
During a routine annual inspection on March 3, 2025, the facility was found to be generally well-maintained with adequate lighting, working smoke and carbon monoxide detectors, properly secured medications, and appropriate bathroom safety features like grab bars. The inspector identified two deficiencies: incomplete resident files for four residents and incomplete staff files for two employees, which the facility was required to correct by March 10, 2025. No other violations were found during the inspection.
“Based on record review, the licensee did not comply with the section cited above in having an incomplete file for S4 and S5 which poses a potential health and safety risk to persons in care. POC Due Date: 03/17/2025 Plan of Correction 1 2 3 4 The Administrator agrees to obtain the documents for the staffs' file and send proof to CCLD by POC date.”
“Based on record review, the licensee did not comply with the section cited above in having an incomplete file for R2 to R6 which poses a potential health, safety or personal rights risk to persons in care. POC Due Date: 03/17/2025 Plan of Correction 1 2 3 4 The Administrator agrees to obtain all the documents for the residents' and send proof to CCLD by POC date.”
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On 03/03/2025 at 8:50 AM, Licensing Program Analyst (LPA) P. Manalo arrived unannounced to conduct 1-Year Annual Required inspection. LPA met with Administrator, Belen Rodriguez, and explained the purpose of the visit. Administrator certificate is current. The facility’s fire clearance was approved for all six (6) may be non-ambulatory and one hospice. LPA toured facility with Administrator inside and out including but not limited to bedrooms, bathrooms, kitchen, common area and backyard. The facility consists of 5 total bedrooms which 4 bedrooms are occupied by the residents and 1 bedroom is occupied by staff. All outdoor and indoor passageways are kept free of obstruction. There are no bodies of water observed. LPA observed lighting in all rooms are adequate for the comfort and safety of the residents. The hot water temperature in the residents’ shared bathroom was measured at 106 degrees Fahrenheit. Residents’ bathrooms are equipped with grab bars, non skid shower pan, and non skid mats. There is a minimum of one week supply of nonperishable and 2-day of perishable foods. Centrally stored medication and sharps were locked and inaccessible to residents. Smoke detectors and carbon monoxide detector were in operating condition during visit. Fire extinguisher was last serviced on 03/25/2024. Emergency Disaster Plan was last posted on 03/21/2024. First aid kit was observed to be complete. Emergency disaster drill was last conducted on 01/05/2025. At 9:08 AM, LPA reviewed 6 residents records. At 9:48 AM, LPA reviewed 5 staff records. At 11:47 AM, LPA reviewed 3 samples of residents' medications. Continue to LIC809-C... 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 Continue from LIC809... Updated copies of the following documents were requested for facility file and are to be submitted to CCL by 03/10/2025: LIC 308 Designation of Administrative Responsibility LIC 309 Administrative Organization LIC 500 Personnel Report LIC 610E Emergency Disaster Plan Liability Insurance THE FOLLOWING DEFICIENCIES WERE OBSERVED DURING VISIT: At 9:30 AM, LPA observed during record review that R2 to R5's file was incomplete. At 10:30 AM, LPA observed during record review that S4 and S5's files was incomplete. The Facility was cited from the California Code of Regulations, Title 22 and/or Health and Safety Code Failure to correct deficiencies by POC date may result in additional Civil Penalties. Exit interview conducted with Administrator. Appeal Rights and a copy of this report provided.
2024-03-21Annual Compliance VisitType A · 3 findings
Plain-language summary
On March 21, 2024, the state conducted a routine annual inspection of the facility and found deficiencies related to medical assessments for four residents diagnosed with dementia. The facility's physical environment, safety equipment, food supplies, and staff qualifications met standards, but the state assessed a $1,000 civil penalty and noted that additional penalties related to serious injury may be pending.
“Based on observation, the licensee did not comply with the section cited above in retained a resident who is bedridden but facility does not have an approved bedridden fire clearance which poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 03/25/2024 Plan of Correction 1 2 3 4 The Administrator will notify local fire department within 24 hours about the bedridden resident and by POC date, she will submit a request for bedridden clearance to CCL.”
“Based on observation, the licensee did not comply with the section cited above in having a resident with stage 2 and unstageable pressure injury which poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 03/21/2024 Plan of Correction 1 2 3 4 During the visit, the resident was admitted to hospice care.”
“Based on file review], the licensee did not comply with the section cited above in having 4 out of 5 residents with dementia but without an uodated medical assessment which poses/posed a potential health, safety or personal rights risk to persons in care. POC Due Date: 04/04/2024 Plan of Correction 1 2 3 4 By POC date, Administrator will submit to CCL updated medical assessment of the 4 residents with dementia.”
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On 3/21/2024 at 10:20 am, Licensing Program Analyst (LPA) Luisa Fontanilla arrived unannounced to conduct an annual required inspection and met with staff Wilma Bernal. The Administrator was informed over the phone about the purpose of the visit. The Administrator (Administrator cert#6021647740 expiration 12/16/24) arrived at the facility at around 12:50 pm. LPA inspected the facility inside and out including but not limited to bedrooms, bathrooms, dining room, kitchen, living room and outdoor area. The facility’s temperature was maintained at 68 degrees Fahrenheit . Bathroom have grab bars and non-skid mat. The facility has appropriate lighting throughout. Extra linens and towels were observed in the hallway closet. Hot water temperature measured at 115 degrees Fahrenheit. There were sufficient supplies of perishable and non perishable foods. First aid kit was observed complete and updated. Fire extinguisher was observed that appeared full and has purchase date of 3/21/2024. At around 11:00 am, LPA observed Resident 1 (R1) with wound vacuum. Based on interview conducted, R1 is not able to turn from side to side (bedridden). LPA reviewed 5 resident files and 4 staff files. All staff are fingerprint cleared and associated to the facility. All staff have current First Aid and CPR training. There are four residents who are diagnosed with Dementia but do not have current medical assessment. Deficiencies are cited from Title 22 California Code of Regulations (see 809D). Failure to submit proof of corrections by plan of correction due dates, and any repeat violations within 12-month period may result in civil penalties. Civil penalties in the amount of $1,000.00 are assessed for today's visit. Civil penalty determination related to serious injury is pending. continuation on Lic 809C 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 Exit interview was conducted and Appeal Rights was provided to Rodriguez . This is an amended copy of the report issued on 3/21/2024 under Tri City Care Home.
2 older inspections from 2022 are not shown in the free view.
2 older inspections from 2022 are not shown in the free view.
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