Muriel's Residential Facility Ii
What is an RCFE with Memory Care?
A Residential Care Facility for the Elderly (RCFE) is a non-medical residential care home licensed by California CDSS under Health & Safety Code §1560. Residents receive help with daily living activities such as bathing, dressing, and medication management. An RCFE with a Memory Care designation is additionally required by California Title 22 (§87705 and §87706) to provide specialized staff training in dementia care, individualized care plans for residents with cognitive impairment, and appropriate supervision protocols — requirements that go beyond a standard RCFE license.
4643 Hampshire Way · Fremont, 94538
Record last updated April 20, 2026.

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Quick facts
Memory care context
Muriel's Residential Facility II is a California-licensed RCFE with memory care designation, licensed for 6 residents and operated by Irene & Arthur Jenkins. California Title 22 requires facilities serving dementia residents to meet specific standards under §87705 and §87706, covering individualized care plans, staff training in dementia care, and appropriate supervision. CDSS has cited this facility under §87705 or §87706 at least once, confirming it operates under dementia-care regulatory obligations. State records show 5 inspections with 7 total deficiencies: 3 Type A citations (actual harm to residents) and 4 Type B citations (potential for harm). The most recent inspection occurred on August 29, 2024. No complaints are on file during the period covered by available records.
Questions to ask on your tour
Based on Muriel's Residential Facility Ii's state inspection record.
State records show 3 Type A deficiencies indicating actual harm to residents — what were the specific circumstances of each citation, and what corrective actions were implemented?
The facility has been cited under §87705 or §87706 for dementia care requirements — which specific provision was cited, and what changes were made to address the deficiency?
With 7 total deficiencies across 5 inspections, what systemic improvements has the facility implemented to reduce recurring compliance issues?
As a 6-bed facility operated by Irene & Arthur Jenkins, how many staff members are present overnight, and what is the protocol if the primary caregiver is unavailable?
The August 2024 inspection is the most recent on file — have there been any additional state visits or follow-up inspections since that date?
State records
California CDSS · Community Care Licensing Division- License number
- 015600912
- License type
- RESIDENTIAL CARE ELDERLY
- License status
- LICENSED
- License expires
- Not yet indexed
- Licensed beds
- 6
- Operator
- Irene & Arthur Jenkins
Inspections & citations
5
reports on file
7
total deficiencies
3
Type A (actual harm)
1
dementia-care citations
Other visitAugust 29, 2024Type A1 deficiency
Inspector notes
On 08/12/2025 at 8:55 AM, Licensing Program Analyst (LPA) P. Manalo arrived unannounced to conduct 1-Year Annual Required inspection. LPA met with Direct Care Staff, Noel Morales, and explained the purpose of the visit. Licensee, Irene Jenkins arrived shortly after. The facility’s fire clearance was approved for capacity of six (6) non-ambulatory only. LPA toured facility inside and out including but not limited to bedrooms, bathrooms, kitchen, common area and backyard. The facility consists of 5 total bedrooms which 4 bedrooms are occupied by the residents, 1 bedroom is occupied by staff, and one office. All outdoor and indoor passageways are kept free of obstruction. There are no bodies of water observed. A comfortable temperature is maintained at 74 degrees Fahrenheit. LPA observed lighting in all rooms is adequate for the comfort and safety of the residents. The hot water temperature in the residents shared bathroom was measured at 109 degrees Fahrenheit. Residents’ bathrooms are equipped with grab bars and non-skid mats. There is a minimum of one week supply of nonperishable and 2-day of perishable foods. Centrally stored medication and sharps were locked and inaccessible to residents. Smoke detectors and carbon monoxide detectors were in operating condition during visit. Fire extinguisher was last purchased on 06/23/2025. First aid kit was observed to be complete. Emergency disaster drill was last conducted on 08/02/2025. Continue to LIC809... 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 Continue from LIC809... At 10:04 AM, LPA reviewed 5 residents records. At 10:30 AM, LPA reviewed 4 staff records and 4 of 4 have current first aid training and associated to the facility. At 11:40 AM, LPA reviewed two samples of residents’ medications. THE FOLLOWING DEFICIENCY WAS OBSERVED DURING VISIT: At 10:00 AM, LPA observed cleaning disinfectant, nasal decongestant, rubbing alcohol, etc. unlocked. The Facility was cited from the California Code of Regulations, Title 22 and/or Health and Safety Code Failure to correct deficiency by POC date may result in additional Civil Penalties. Exit interview conducted with Licensee. Appeal Rights and a copy of this report provided.
(a) Except as specified in subsection (b), the licensee shall ensure that disinfectants, cleaning solutions, poisonous substances, knives, matches, tools, sharp objects, and other similar items which could pose a danger to residents are in locked storage and are not left unattended if outside the locked storage.
Based on observation, the licensee did not comply with the section cited above by having cleaning disinfectant, nasal decongestant, rubbing alcohol, and etc., unlocked which poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 08/13/2025 Plan of Correction 1 2 3 4 The licensee agrees to locked the items and send proof to CCLD by POC date.
InspectionAugust 21, 2024No deficiencies
Inspector: Luisa Fontanilla
Inspector notes
On this day at around 2:10 pm, LPA Luisa Fontanilla arrrived unannounced to conducted a Plan of Correction (POC) visit and met with staff Noel Mario Morales. LPA explained to Morales the purpose of the visit. The Administrator was informed over the phone about LPA visit. On 8/21/2024, a deficiency was issued to the facility for violation of Sec. 87470(a)(2)(A) Infection Control Requirements. The plan of correction (POC) is for the facility to clean and disinfect the bathroom and submit photo proof to CCL by 8/26/2024. LPA inspected the bathroom and observed it to be clean, disinfected and odor free. Civil penalty of $200 is assessed from 8/27-8/28, 2024. Exit interview was conducted with Morales and Appeal Rights was provided.
InspectionAugust 11, 2023Type A2 deficiencies
Inspector: Luisa Fontanilla
Inspector notes
On this day at around 10 am, Licensing Program Analysts (LPAs) Luisa Fontanilla and Patricia Manalo arrived unannounced to conduct an annual required inspection. LPAs met with Administrator Irene Jenkins. LPAs explained to the Administrator the purpose of the visit. During the visit, LPAs inspected the facility inside and out including but not limited to resident bedrooms, kitchen, dining area, living area, garage and backyard. Hot water in the kitchen faucet measured at 109.6 Fahrenheit. There was sufficient supply of perishable and non perishable foods. A fire extinguisher that appeared full and was last serviced on 3/16/2024 was observed. Carbon monoxide and smoke detectors were tested and observed operational. No bodies of water were observed. Hallways and passageways were observed free of obstruction. The facility has ample supply of towels, sheets and warm blankets. LPAs reviewed 6 resident files and 3 staff files. At around 1:45 pm, LPAs reviewed medications and Centrally Stored Medication Records (CSMR). LPAS is requesting the following documents: LIC 308 Designation of Administrative Responsibility LIC 309 Administrative Organization LIC 500 Personnel Report LIC 610E Emergency Disaster Plan Liability Insurance Current Administrator’s Certificate Deficiencies were cited per Title 22 California Code of Regulations (refer to Lic 809D). Exit interview was conducted with Jenkins and Appeal Rights was provided.
(f) The following shall be stored inaccessible to residents with dementia: (1) Knives, matches, firearms, tools and other items that could constitute a danger to the resident(s).
Based on observation, the licensee did not comply with the section cited above in having cabinet with knives and other sharp objects unlocked and accessible to residents with dementia which poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 08/21/2024 Plan of Correction 1 2 3 4 The caregiver locked the cabinet during the visit. This deficiency is cleared.
(a) A licensee shall ensure that infection control practices are maintained as follows: (2) Environmental cleaning and disinfection activities shall be performed following the manufacturers' instructions for proper use of the cleaning and disinfecting products. These activities shall be completed, at a minimum, as follows: (A) Surfaces such as …
Based on observation, the licensee did not comply with the section cited above in not keeping the bathroom clean/disinfected which poses/posed a potential health, safety or personal rights risk to persons in care. POC Due Date: 08/26/2024 Plan of Correction 1 2 3 4 The Administrator will get the bathroom cleaned and disinfected and submit photo proof to CCL by POC date.
InspectionAugust 26, 2022Type B3 deficiencies
Inspector: Liridon Fici
Inspector notes
On 8/11/2023 starting at 1:25 PM, Licensing Program Analyst (LPA) L. Fici arrived unannounced to conduct 1-Year Annual Required Inspection. LPA met with Care staff- Noel Morales and explained the purpose of the visit. The facility’s fire clearance was approved for all six (6) non- ambulatory residents' and are allowed 4 hospice residents. Upon entry, LPA observed two (2) staff and four (4) residents present during inspection. Starting at 1:43 PM, LPA toured facility with care staff including but not limited to six (6) bedrooms, two (2) bathrooms, kitchen, common area and backyard. The facility consists of 6 total bedrooms which 2 bedrooms are private, 2 rooms are shared, and 2 staff rooms. All outdoor and indoor passageways are kept free of obstruction. There are no bodies of water observed. A comfortable temperature is maintained at 78 Degrees Fahrenheit. LPA observed lighting in all rooms are adequate for the comfort and safety of the residents'. The hot water temperature in residents’ common area bathroom was measured at 110.4 Degrees Fahrenheit. Residents’ bathrooms are equipped non-skid mats. There is a minimum of one-week supply of nonperishable and 2-day supply of perishable foods. Sharps and toxins were locked and inaccessible to residents'. Smoke detectors and carbon monoxide detectors were in operating condition during visit. Fire extinguisher was observed last serviced on 8/2/2023. First aid kit was observed to be complete. Continue on Lic809-C 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 Continued from Lic809 Starting at 2:21PM, LPA reviewed 4 of 4 residents' records. At 3:09 PM, LPA reviewed 4 of 4 residents ' medications. The following deficiencies were observed (see LIC 809D) and cited from the California Code of Regulations, Title 22. Failure to correct the deficiencies and/or repeat deficiencies within a 12-month period may result in civil penalties. 1. At 2:00PM, LPA interviewed licensee and licensee stated that she does not have the staff files in the facility and are misplaced. 2. At 2:30PM, LPA observed during record review that, R2 and R4 do not have a needs and service place in their files. 3. At 2:43PM, LPA observed during record review that R4 does not have an admission agreement on file. Updated copies of the following documents were requested for facility file and are to be submitted to CCL by 7/18/2023: · LIC 308 Designation of Administrative Responsibility · LIC 500 Personnel Report · LIC 610E Emergency Disaster Plan (9 Pages) · Liability Insurance Exit interview conducted with care staff, and a copy of this report provided along with appeal rights.
87412(f) Personnel Records All personnel records shall be available to the licensing agency to inspect, audit, and copy upon demand during normal business hours...
Based on interview, the licensee did not comply with the section cited above by not keeping staff files readily available for licensing to review which poses a potential health, safety or personal rights risk to persons in care. POC Due Date: 08/18/2023 Plan of Correction 1 2 3 4 Licensee agreed to email a self-certification letter that personnel records shall be made available in the facility for review during inspection to CCL by POC date.
(a) The pre-admission appraisal shall be updated, in writing as frequently as necessary to note significant changes and to keep the appraisal accurate. The reappraisals shall document changes in the resident's physical, medical, mental, and social condition. Significant changes shall include but not be limited to:
Based on observation and record review, the licensee did not comply with the section cited above by not having a needs and service plan (Lic625) on file for R2 and R4 which poses a potential health, safety or personal rights risk to persons in care. POC Due Date: 08/18/2023 Plan of Correction 1 2 3 4 Licensee agreed to submit a copy of R2 and R4's needs and service plan to CCL by POC due date.
(d) The licensee shall retain in the resident's file the original signed and dated admission agreement and all subsequent signed and dated modifications. This does not apply to rate increases which have specific notification requirements as specified in Health and Safety Code section 1569.655.
Based on observation and record review, the licensee did not comply with the section cited above by not having an admisson agreement in R4's file which poses a potential health, safety or personal rights risk to persons in care. POC Due Date: 08/18/2023 Plan of Correction 1 2 3 4 Licensee agreed to submit a copy of R4's admission agreement to CCL by POC due date.
InspectionAugust 4, 2021Type A1 deficiency
Inspector: Liridon Fici
Inspector notes
On today’s date, at 11:20 AM, Licensing Program Analyst (LPA) L. Fici and Licensing Program Manager (LPM) Y. Flores-Larios arrived unannounced to conduct an Annual Infection Control Visit. LPA and LPM was greeted by Care Staff, Noel Morales at front door entrance and explained the purpose for today's visit. During the inspection, LPA and LPM toured facility including but not limited to front entrance, kitchen, common areas, hand washing stations, bedrooms, bathrooms, and backyard. LPA and LPM observed COVID-19 signage throughout the facility. Hand washing signs were posted at hand washing stations. LPA and LPM observed paper supplies and PPEs are sufficient. Facility has a sufficient 2-day perishable and 7-days non-perishable food supply. All sharps and toxins were locked up and inaccessible to residents in care. Common areas are disinfected frequently throughout the day. Water temperature is measured at 109.8 degrees F. Fire extinguisher was last serviced on 9/21/2021. Facilities room temperature is at 75. Carbon monoxide and smoke detector are operable. Facility passages inside and out are free of obstruction and does not pose a health and safety risk for persons in care. During record review, LPA and LPM observed facility has a copy of their Infection Control Plan on file. Continue on Lic809C 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 Continued on Lic-809C The following Deficiency was observed during inspection: At 11:30Am, LPA and LPM observed Non-skid matts in the bathrooms. The following deficiencies were observed (see LIC 809D) and cited from the California Code of Regulations, Title 22. Failure to correct the deficiencies and/or repeat deficiencies within a 12-month period may result in civil penalties. Exit interview conducted with care staff. Appeal rights given alone with report provided.
(e) Water supplies and plumbing fixtures shall be maintained as follows: (5) Non-skid mats or strips shall be used in all bathtubs and showers.
Based on observation, the licensee did not comply with the section cited above by not having non-skid matts in the residents bathrooms, which poses an immediate health and safety risk to persons in care. POC Due Date: 08/27/2022 Plan of Correction 1 2 3 4 Licensee agreed to purchase a non-skid matt for the bathrooms and to submit to CCL by POC due date.
Federal summary
CMS Care CompareNot a CMS-certified facility
California RCFEs (residential care facilities for the elderly) are licensed by the state, not by CMS. CMS data only applies to skilled nursing facilities or to CCRCs that operate a licensed SNF wing.
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