Muriel's Residential Facility Ii.
Muriel's Residential Facility Ii is Ranked in the top 28% of California memory care with 6 CDSS citations on record; last inspected Aug 2025.
Small-Home Memory Care in Fremont's Hampshire Way Neighborhood, reviewed on public record.
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Compared to 152 California facilities with a similar number of beds.
RCFE memory care · 36-month window. Higher percentile = better performance on inspection record. Source: California Dept. of Social Services · Community Care Licensing.
among peers to rank.
Rankings based on 36-month CDSS inspection data. Severity and frequency: fewer citations = higher percentile. Repeat rate: lower repeat citation share = higher percentile.
FACILITY WATCH · BETA
Muriel's Residential Facility Ii has 6 citations on record. Know the moment anything changes.
New findings, complaint investigations, or status changes — emailed to you free.
Citation history, plotted month by month.
6 deficiencies on record. Each bar is a month with a citation.
Finding distribution
6 total · 36 monthsScope × Severity (CMS A–L)
The rules that apply to this facility.
State requirements with the exact regulation citation, plain-language explanation, and a question to ask on tour. Rules this facility has been cited for appear first.
Plain language
Because a facility markets dementia or Alzheimer's care, state law mandates higher training standards: 12 hours of initial dementia training (6 hours before a staff member works independently with residents, 6 more within the first 4 weeks), 8 hours of annual dementia in-service every year thereafter, and an administrator must include 8 hours of dementia-specific continuing education in every 2-year recertification cycle. Training must cover individualized care plans, behavioral expressions, appropriate supervision, and the facility's dementia care philosophy.
Ask on tour
“Can you show me each direct-care staffer's most recent dementia training certificate, and tell me when their next refresher is due?”
Questions to ask before you visit.
A short pre-tour checklist tailored to Muriel's Residential Facility Ii's record and state requirements.
State records show 3 Type A deficiencies indicating actual harm to residents — what were the specific circumstances of each citation, and what corrective actions were implemented?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
The facility has been cited under §87705 or §87706 for dementia care requirements — which specific provision was cited, and what changes were made to address the deficiency?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
With 7 total deficiencies across 5 inspections, what systemic improvements has the facility implemented to reduce recurring compliance issues?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
Every inspection visit, verbatim.
4 inspections in the public record, most recent first. Click any row to expand — cited rows open automatically.
2025-08-12Other VisitType A · 1 finding
Plain-language summary
This was a routine annual inspection on August 12, 2025, and the facility passed most safety checks—the building was clean and well-maintained, fire and carbon monoxide detectors worked, medications were properly locked, and staff had current first aid training. One deficiency was found: cleaning disinfectant, nasal decongestant, rubbing alcohol, and similar products were stored unlocked and accessible, which posed a safety risk to residents. The facility was given a deadline to lock up these materials.
“Based on observation, the licensee did not comply with the section cited above by having cleaning disinfectant, nasal decongestant, rubbing alcohol, and etc., unlocked which poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 08/13/2025 Plan of Correction 1 2 3 4 The licensee agrees to locked the items and send proof to CCLD by POC date.”
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On 08/12/2025 at 8:55 AM, Licensing Program Analyst (LPA) P. Manalo arrived unannounced to conduct 1-Year Annual Required inspection. LPA met with Direct Care Staff, Noel Morales, and explained the purpose of the visit. Licensee, Irene Jenkins arrived shortly after. The facility’s fire clearance was approved for capacity of six (6) non-ambulatory only. LPA toured facility inside and out including but not limited to bedrooms, bathrooms, kitchen, common area and backyard. The facility consists of 5 total bedrooms which 4 bedrooms are occupied by the residents, 1 bedroom is occupied by staff, and one office. All outdoor and indoor passageways are kept free of obstruction. There are no bodies of water observed. A comfortable temperature is maintained at 74 degrees Fahrenheit. LPA observed lighting in all rooms is adequate for the comfort and safety of the residents. The hot water temperature in the residents shared bathroom was measured at 109 degrees Fahrenheit. Residents’ bathrooms are equipped with grab bars and non-skid mats. There is a minimum of one week supply of nonperishable and 2-day of perishable foods. Centrally stored medication and sharps were locked and inaccessible to residents. Smoke detectors and carbon monoxide detectors were in operating condition during visit. Fire extinguisher was last purchased on 06/23/2025. First aid kit was observed to be complete. Emergency disaster drill was last conducted on 08/02/2025. Continue to LIC809... 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 Continue from LIC809... At 10:04 AM, LPA reviewed 5 residents records. At 10:30 AM, LPA reviewed 4 staff records and 4 of 4 have current first aid training and associated to the facility. At 11:40 AM, LPA reviewed two samples of residents’ medications. THE FOLLOWING DEFICIENCY WAS OBSERVED DURING VISIT: At 10:00 AM, LPA observed cleaning disinfectant, nasal decongestant, rubbing alcohol, etc. unlocked. The Facility was cited from the California Code of Regulations, Title 22 and/or Health and Safety Code Failure to correct deficiency by POC date may result in additional Civil Penalties. Exit interview conducted with Licensee. Appeal Rights and a copy of this report provided.
2024-08-29Annual Compliance VisitNo findings
Plain-language summary
This was a follow-up inspection to verify that a bathroom cleaning and disinfection issue had been corrected. The inspector found the bathroom to be clean, disinfected, and odor-free, meeting the requirement. A civil penalty of $200 was assessed for the days the violation remained uncorrected before the follow-up visit.
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On this day at around 2:10 pm, LPA Luisa Fontanilla arrrived unannounced to conducted a Plan of Correction (POC) visit and met with staff Noel Mario Morales. LPA explained to Morales the purpose of the visit. The Administrator was informed over the phone about LPA visit. On 8/21/2024, a deficiency was issued to the facility for violation of Sec. 87470(a)(2)(A) Infection Control Requirements. The plan of correction (POC) is for the facility to clean and disinfect the bathroom and submit photo proof to CCL by 8/26/2024. LPA inspected the bathroom and observed it to be clean, disinfected and odor free. Civil penalty of $200 is assessed from 8/27-8/28, 2024. Exit interview was conducted with Morales and Appeal Rights was provided.
2024-08-21Annual Compliance VisitType A · 2 findings
Plain-language summary
Inspectors conducted a routine unannounced annual inspection and found the facility's physical environment, safety equipment, food supply, and cleanliness to be in order. The facility requested to provide additional documentation including emergency plans, insurance, and staffing records to complete the inspection process. An exit interview was held with the administrator to discuss findings.
“Based on observation, the licensee did not comply with the section cited above in having cabinet with knives and other sharp objects unlocked and accessible to residents with dementia which poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 08/21/2024 Plan of Correction 1 2 3 4 The caregiver locked the cabinet during the visit. This deficiency is cleared.”
“Based on observation, the licensee did not comply with the section cited above in not keeping the bathroom clean/disinfected which poses/posed a potential health, safety or personal rights risk to persons in care. POC Due Date: 08/26/2024 Plan of Correction 1 2 3 4 The Administrator will get the bathroom cleaned and disinfected and submit photo proof to CCL by POC date.”
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On this day at around 10 am, Licensing Program Analysts (LPAs) Luisa Fontanilla and Patricia Manalo arrived unannounced to conduct an annual required inspection. LPAs met with Administrator Irene Jenkins. LPAs explained to the Administrator the purpose of the visit. During the visit, LPAs inspected the facility inside and out including but not limited to resident bedrooms, kitchen, dining area, living area, garage and backyard. Hot water in the kitchen faucet measured at 109.6 Fahrenheit. There was sufficient supply of perishable and non perishable foods. A fire extinguisher that appeared full and was last serviced on 3/16/2024 was observed. Carbon monoxide and smoke detectors were tested and observed operational. No bodies of water were observed. Hallways and passageways were observed free of obstruction. The facility has ample supply of towels, sheets and warm blankets. LPAs reviewed 6 resident files and 3 staff files. At around 1:45 pm, LPAs reviewed medications and Centrally Stored Medication Records (CSMR). LPAS is requesting the following documents: LIC 308 Designation of Administrative Responsibility LIC 309 Administrative Organization LIC 500 Personnel Report LIC 610E Emergency Disaster Plan Liability Insurance Current Administrator’s Certificate Deficiencies were cited per Title 22 California Code of Regulations (refer to Lic 809D). Exit interview was conducted with Jenkins and Appeal Rights was provided.
2023-08-11Annual Compliance VisitType B · 3 findings
Plain-language summary
A routine annual inspection on August 11, 2023 found the facility's physical environment in good condition—rooms were well-lit and safe, water temperature was appropriate, fire safety equipment was working, and food supplies were adequate. The inspection identified three paperwork issues: staff files could not be located, two residents were missing care plans in their files, and one resident lacked a signed admission agreement on file. The facility was asked to submit updated documentation to the licensing agency.
“Based on interview, the licensee did not comply with the section cited above by not keeping staff files readily available for licensing to review which poses a potential health, safety or personal rights risk to persons in care. POC Due Date: 08/18/2023 Plan of Correction 1 2 3 4 Licensee agreed to email a self-certification letter that personnel records shall be made available in the facility for review during inspection to CCL by POC date.”
“Based on observation and record review, the licensee did not comply with the section cited above by not having a needs and service plan (Lic625) on file for R2 and R4 which poses a potential health, safety or personal rights risk to persons in care. POC Due Date: 08/18/2023 Plan of Correction 1 2 3 4 Licensee agreed to submit a copy of R2 and R4's needs and service plan to CCL by POC due date.”
“Based on observation and record review, the licensee did not comply with the section cited above by not having an admisson agreement in R4's file which poses a potential health, safety or personal rights risk to persons in care. POC Due Date: 08/18/2023 Plan of Correction 1 2 3 4 Licensee agreed to submit a copy of R4's admission agreement to CCL by POC due date.”
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On 8/11/2023 starting at 1:25 PM, Licensing Program Analyst (LPA) L. Fici arrived unannounced to conduct 1-Year Annual Required Inspection. LPA met with Care staff- Noel Morales and explained the purpose of the visit. The facility’s fire clearance was approved for all six (6) non- ambulatory residents' and are allowed 4 hospice residents. Upon entry, LPA observed two (2) staff and four (4) residents present during inspection. Starting at 1:43 PM, LPA toured facility with care staff including but not limited to six (6) bedrooms, two (2) bathrooms, kitchen, common area and backyard. The facility consists of 6 total bedrooms which 2 bedrooms are private, 2 rooms are shared, and 2 staff rooms. All outdoor and indoor passageways are kept free of obstruction. There are no bodies of water observed. A comfortable temperature is maintained at 78 Degrees Fahrenheit. LPA observed lighting in all rooms are adequate for the comfort and safety of the residents'. The hot water temperature in residents’ common area bathroom was measured at 110.4 Degrees Fahrenheit. Residents’ bathrooms are equipped non-skid mats. There is a minimum of one-week supply of nonperishable and 2-day supply of perishable foods. Sharps and toxins were locked and inaccessible to residents'. Smoke detectors and carbon monoxide detectors were in operating condition during visit. Fire extinguisher was observed last serviced on 8/2/2023. First aid kit was observed to be complete. Continue on Lic809-C 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 Continued from Lic809 Starting at 2:21PM, LPA reviewed 4 of 4 residents' records. At 3:09 PM, LPA reviewed 4 of 4 residents ' medications. The following deficiencies were observed (see LIC 809D) and cited from the California Code of Regulations, Title 22. Failure to correct the deficiencies and/or repeat deficiencies within a 12-month period may result in civil penalties. 1. At 2:00PM, LPA interviewed licensee and licensee stated that she does not have the staff files in the facility and are misplaced. 2. At 2:30PM, LPA observed during record review that, R2 and R4 do not have a needs and service place in their files. 3. At 2:43PM, LPA observed during record review that R4 does not have an admission agreement on file. Updated copies of the following documents were requested for facility file and are to be submitted to CCL by 7/18/2023: · LIC 308 Designation of Administrative Responsibility · LIC 500 Personnel Report · LIC 610E Emergency Disaster Plan (9 Pages) · Liability Insurance Exit interview conducted with care staff, and a copy of this report provided along with appeal rights.
1 older inspection from 2022 are not shown in the free view.
1 older inspection from 2022 are not shown in the free view.
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