Muriel's Residential Facility II.
Small-Home Memory Care in Fremont's Hampshire Way Neighborhood, reviewed on public record.
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Compared to 141 California facilities with a similar number of beds.
RCFE memory care · 36-month window. Higher percentile = better performance on inspection record. Source: California Dept. of Social Services · Community Care Licensing.
among peers to rank.
Rankings based on 36-month CDSS inspection data. Severity and frequency: fewer citations = higher percentile. Repeat rate: lower repeat citation share = higher percentile.
Citation history, plotted month by month.
3 deficiencies on record. Each bar is a month with a citation.
Finding distribution
3 total · 36 monthsScope × Severity (CMS A–L)
The rules that apply to this facility.
State requirements with the exact regulation citation, plain-language explanation, and a question to ask on tour. Rules this facility has been cited for appear first.
Plain language
Because a facility markets dementia or Alzheimer's care, state law mandates higher training standards: 12 hours of initial dementia training (6 hours before a staff member works independently with residents, 6 more within the first 4 weeks), 8 hours of annual dementia in-service every year thereafter, and an administrator must include 8 hours of dementia-specific continuing education in every 2-year recertification cycle. Training must cover individualized care plans, behavioral expressions, appropriate supervision, and the facility's dementia care philosophy.
Ask on tour
“Can you show me each direct-care staffer's most recent dementia training certificate, and tell me when their next refresher is due?”
Questions to ask before you visit.
A short pre-tour checklist tailored to Muriel's Residential Facility II's record and state requirements.
State records show 3 Type A deficiencies indicating actual harm to residents — what were the specific circumstances of each citation, and what corrective actions were implemented?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
The facility has been cited under §87705 or §87706 for dementia care requirements — which specific provision was cited, and what changes were made to address the deficiency?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
With 7 total deficiencies across 5 inspections, what systemic improvements has the facility implemented to reduce recurring compliance issues?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
Every inspection visit, verbatim.
3 inspections in the public record, most recent first. Plain-language summaries open first — click into any row for the full citation text.
2025-08-12Other VisitType A · 1 finding
Plain-language summary
This was a routine annual inspection on August 12, 2025, and the facility passed most safety checks—the building was clean and well-maintained, fire and carbon monoxide detectors worked, medications were properly locked, and staff had current first aid training. One deficiency was found: cleaning disinfectant, nasal decongestant, rubbing alcohol, and similar products were stored unlocked and accessible, which posed a safety risk to residents. The facility was given a deadline to lock up these materials.
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“Based on observation, the licensee did not comply with the section cited above by having cleaning disinfectant, nasal decongestant, rubbing alcohol, and etc., unlocked which poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 08/13/2025 Plan of Correction 1 2 3 4 The licensee agrees to locked the items and send proof to CCLD by POC date.”
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On 08/12/2025 at 8:55 AM, Licensing Program Analyst (LPA) P. Manalo arrived unannounced to conduct 1-Year Annual Required inspection. LPA met with Direct Care Staff, Noel Morales, and explained the purpose of the visit. Licensee, Irene Jenkins arrived shortly after. The facility’s fire clearance was approved for capacity of six (6) non-ambulatory only. LPA toured facility inside and out including but not limited to bedrooms, bathrooms, kitchen, common area and backyard. The facility consists of 5 total bedrooms which 4 bedrooms are occupied by the residents, 1 bedroom is occupied by staff, and one office. All outdoor and indoor passageways are kept free of obstruction. There are no bodies of water observed. A comfortable temperature is maintained at 74 degrees Fahrenheit. LPA observed lighting in all rooms is adequate for the comfort and safety of the residents. The hot water temperature in the residents shared bathroom was measured at 109 degrees Fahrenheit. Residents’ bathrooms are equipped with grab bars and non-skid mats. There is a minimum of one week supply of nonperishable and 2-day of perishable foods. Centrally stored medication and sharps were locked and inaccessible to residents. Smoke detectors and carbon monoxide detectors were in operating condition during visit. Fire extinguisher was last purchased on 06/23/2025. First aid kit was observed to be complete. Emergency disaster drill was last conducted on 08/02/2025. Continue to LIC809... 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 Continue from LIC809... At 10:04 AM, LPA reviewed 5 residents records. At 10:30 AM, LPA reviewed 4 staff records and 4 of 4 have current first aid training and associated to the facility. At 11:40 AM, LPA reviewed two samples of residents’ medications. THE FOLLOWING DEFICIENCY WAS OBSERVED DURING VISIT: At 10:00 AM, LPA observed cleaning disinfectant, nasal decongestant, rubbing alcohol, etc. unlocked. The Facility was cited from the California Code of Regulations, Title 22 and/or Health and Safety Code Failure to correct deficiency by POC date may result in additional Civil Penalties. Exit interview conducted with Licensee. Appeal Rights and a copy of this report provided.
2024-08-29Annual Compliance VisitNo findings
Plain-language summary
This was a follow-up inspection to verify that a bathroom cleaning and disinfection issue had been corrected. The inspector found the bathroom to be clean, disinfected, and odor-free, meeting the requirement. A civil penalty of $200 was assessed for the days the violation remained uncorrected before the follow-up visit.
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On this day at around 2:10 pm, LPA Luisa Fontanilla arrrived unannounced to conducted a Plan of Correction (POC) visit and met with staff Noel Mario Morales. LPA explained to Morales the purpose of the visit. The Administrator was informed over the phone about LPA visit. On 8/21/2024, a deficiency was issued to the facility for violation of Sec. 87470(a)(2)(A) Infection Control Requirements. The plan of correction (POC) is for the facility to clean and disinfect the bathroom and submit photo proof to CCL by 8/26/2024. LPA inspected the bathroom and observed it to be clean, disinfected and odor free. Civil penalty of $200 is assessed from 8/27-8/28, 2024. Exit interview was conducted with Morales and Appeal Rights was provided.
2024-08-21Annual Compliance VisitType A · 2 findings
Plain-language summary
Inspectors conducted a routine unannounced annual inspection and found the facility's physical environment, safety equipment, food supply, and cleanliness to be in order. The facility requested to provide additional documentation including emergency plans, insurance, and staffing records to complete the inspection process. An exit interview was held with the administrator to discuss findings.
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“Based on observation, the licensee did not comply with the section cited above in having cabinet with knives and other sharp objects unlocked and accessible to residents with dementia which poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 08/21/2024 Plan of Correction 1 2 3 4 The caregiver locked the cabinet during the visit. This deficiency is cleared.”
“Based on observation, the licensee did not comply with the section cited above in not keeping the bathroom clean/disinfected which poses/posed a potential health, safety or personal rights risk to persons in care. POC Due Date: 08/26/2024 Plan of Correction 1 2 3 4 The Administrator will get the bathroom cleaned and disinfected and submit photo proof to CCL by POC date.”
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On this day at around 10 am, Licensing Program Analysts (LPAs) Luisa Fontanilla and Patricia Manalo arrived unannounced to conduct an annual required inspection. LPAs met with Administrator Irene Jenkins. LPAs explained to the Administrator the purpose of the visit. During the visit, LPAs inspected the facility inside and out including but not limited to resident bedrooms, kitchen, dining area, living area, garage and backyard. Hot water in the kitchen faucet measured at 109.6 Fahrenheit. There was sufficient supply of perishable and non perishable foods. A fire extinguisher that appeared full and was last serviced on 3/16/2024 was observed. Carbon monoxide and smoke detectors were tested and observed operational. No bodies of water were observed. Hallways and passageways were observed free of obstruction. The facility has ample supply of towels, sheets and warm blankets. LPAs reviewed 6 resident files and 3 staff files. At around 1:45 pm, LPAs reviewed medications and Centrally Stored Medication Records (CSMR). LPAS is requesting the following documents: LIC 308 Designation of Administrative Responsibility LIC 309 Administrative Organization LIC 500 Personnel Report LIC 610E Emergency Disaster Plan Liability Insurance Current Administrator’s Certificate Deficiencies were cited per Title 22 California Code of Regulations (refer to Lic 809D). Exit interview was conducted with Jenkins and Appeal Rights was provided.
2 older inspections from 2022 are not shown above.
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