Muriel's Residential Facility
What is an RCFE with Memory Care?
A Residential Care Facility for the Elderly (RCFE) is a non-medical residential care home licensed by California CDSS under Health & Safety Code §1560. Residents receive help with daily living activities such as bathing, dressing, and medication management. An RCFE with a Memory Care designation is additionally required by California Title 22 (§87705 and §87706) to provide specialized staff training in dementia care, individualized care plans for residents with cognitive impairment, and appropriate supervision protocols — requirements that go beyond a standard RCFE license.
38880 Florence Way · Fremont, 94536
Record last updated April 20, 2026.
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Quick facts
Memory care context
Muriel's Residential Facility is a California-licensed RCFE with a memory care designation, licensed for 6 residents. California Title 22 requires facilities serving dementia residents to meet specific standards under §87705 and §87706, covering individualized care plans, staff training in dementia care, and appropriate supervision. CDSS records show one citation under §87705 or §87706, indicating the facility has been evaluated against these dementia-specific requirements. State records document 3 inspections with 14 total deficiencies: 3 Type A citations (actual harm to residents) and 11 Type B citations (potential for harm). The most recent inspection occurred on February 27, 2025. No complaints are on file during the inspection period.
Questions to ask on your tour
Based on Muriel's Residential Facility's state inspection record.
The facility has received 3 Type A citations indicating actual harm to residents — what were the specific circumstances of each incident, and what corrective actions were implemented?
CDSS cited the facility under §87705 or §87706 for dementia care requirements — what was the nature of that citation, and how has the facility addressed compliance since?
With 14 total deficiencies across 3 inspections, what systemic changes has the facility made to reduce the rate of citations, particularly for the 11 Type B deficiencies?
As a 6-bed home operated by Irene Muriel and Arthur Russell Jenkins, what is the staffing coverage during overnight hours and weekends, and who provides care if a primary caregiver is unavailable?
Given the February 2025 inspection findings, what specific training have staff completed since then to address the cited deficiencies?
State records
California CDSS · Community Care Licensing Division- License number
- 015600502
- License type
- RESIDENTIAL CARE ELDERLY
- License status
- LICENSED
- License expires
- Not yet indexed
- Licensed beds
- 6
- Operator
- Jenkins, Irene Muriel & Arthur Russell
Inspections & citations
3
reports on file
14
total deficiencies
3
Type A (actual harm)
1
dementia-care citations
InspectionFebruary 27, 2025Type A4 deficiencies
Inspector notes
On 02/24/2026 at 9:40 AM, Licensing Program Analyst (LPA) P. Manalo arrived unannounced to conduct 1-Year Annual Required inspection. LPA met with Administrator, Irene Jenkins, and explained the purpose of the visit. Administrator certificate is current. LPA toured facility inside and out including but not limited to bedrooms, bathrooms, kitchen, common area and backyard. The facility consists of 5 total bedrooms of which 4 bedrooms are occupied by the residents, and 1 bedroom is occupied by staff. All outdoor and indoor passageways are kept free of obstruction. There are no bodies of water observed. A comfortable temperature is maintained at 68 degrees Fahrenheit. LPA observed lighting in all rooms is adequate for the comfort and safety of the residents. The hot water temperature in the residents’ shared bathroom was measured at 107.2 degrees Fahrenheit. Residents’ bathrooms are equipped with grab bars and non-skid mats. There is a minimum of one week supply of nonperishable and 2-day of perishable foods. Smoke detectors and carbon monoxide detectors were in operating condition during visit. Fire extinguisher was last purchased on 01/12/2026. First aid kit was observed to be complete. Fire drill was last conducted on 02/04/2026. Liability insurance is effective from 03/03/2025 to 03/03/2026. At 10:30 AM, LPA reviewed 5 residents records. At 10:47 AM, LPA reviewed 3 staff records and 3 of 3 have current first aid training and are associated with the facility. At 11:30 AM, LPA reviewed two samples of residents’ medications. Continue to LIC809-C... 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 Continued from LIC809... Updated copies of the following documents were requested for facility file and are to be submitted to CCLD by 03/06/2026 LIC 500 Personnel Report LIC9020 Register of Facility Clients/ Residents Liability Insurance THE FOLLOWING DEFICIENCIES WERE OBSERVED DURING VISIT: At 10:04 AM, LPA observed scissors unlocked in the kitchen drawer. At 10:22 AM, LPA observed both showers soiled. At 11:51 AM, LPA observed that R4's file is incomplete and all the residents LIC625 (Appraisal Needs and Services Plan). At 12:00 PM, LPA observed R1 and R4’s PRN medication in the facility not available and R4’s doctor’s order for PRN medication missing. The Facility was cited from the California Code of Regulations, Title 22 and/or Health and Safety Code Failure to correct deficiencies by POC date may result in additional Civil Penalties. Exit interview conducted with Administrator. Appeal Rights and a copy of this report provided.
(a) The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors. (1) Floor surfaces in bath, laundry and kitchen areas shall be maintained in a clean, sanitary, and odorless condition.
Based on observation, the licensee did not comply with the section cited above by having the shower soiled which poses a potential health risk to persons in care. POC Due Date: 03/06/2026 Plan of Correction 1 2 3 4 The Administrator agrees to clean the shower and send proof to CCLD by POC date.
(b) Each resident's record shall contain at least the following information:
Based on record review and observation, the licensee did not comply with the section cited above by not having R4’s complete file and all the residents’ Appraisal Needs and Services Plan (LIC625) which poses a potential safety risk to persons in care. POC Due Date: 03/06/2026 Plan of Correction 1 2 3 4 By POC date, the Administrator agrees to have R4’s file completed and obtain the residents’ LIC625 and send it to CCLD.
(4) The licensee shall assist residents with self-administered medications as needed.
Based on observation and interview, the licensee did not comply with the section cited above by not having PRN medication in the facility for R1 and R4 and a doctor's order for one of R4's PRN medication which poses a potential safety risk to persons in care. POC Due Date: 03/06/2026 Plan of Correction 1 2 3 4 By POC date, the Administrator agrees to obtain the PRN medications and doctor's order. Proof of correction will be sent to CCLD.
(a) Except as specified in subsection (b), the licensee shall ensure that disinfectants, cleaning solutions, poisonous substances, knives, matches, tools, sharp objects, and other similar items which could pose a danger to residents are in locked storage and are not left unattended if outside the locked storage.
Based on observation, the licensee did not comply with the section cited above by having scissors unlocked in the kitchen drawer which posed an immediate safety risk to persons in care. POC Due Date: 02/25/2026 Plan of Correction 1 2 3 4 Staff locked the item during the visit. Deficiency cleared.
InspectionFebruary 15, 2024Type A5 deficiencies
Inspector: Patricia Manalo
Inspector notes
On 02/27/2025 at 11:20 AM, Licensing Program Analyst (LPA) P. Manalo arrived unannounced to conduct 1-Year Annual Required inspection. LPA met with Care Staff, Trifina De Leon and explained the purpose of the visit. The Administrator was unable to come today and gave authorization on the phone for staff to sign. The facility’s fire clearance was approved for six (6) non-ambulatory and two (2) hospice waiver. LPA toured facility with staff inside and out including but not limited to bedrooms, bathrooms, kitchen, common area and backyard. The facility consists of 5 total bedrooms which 4 bedrooms are occupied by the residents and 1 bedroom is occupied by staff. All outdoor and indoor passageways are kept free of obstruction. There are no bodies of water observed. A comfortable temperature is maintained at 74 degrees Fahrenheit. LPA observed lighting in all rooms are adequate for the comfort and safety of the residents. The hot water temperature was measured at 107.9 degrees Fahrenheit. Residents’ bathrooms are equipped with grab bars and non-skid mats. There is a minimum of one week supply of nonperishable and 2-day of perishable foods. Centrally stored medication and sharps were locked and inaccessible to residents. Smoke detectors and carbon monoxide detector were in operating condition during visit. Fire extinguisher was last purchased on 11/27/2024. Emergency Disaster Plan was last posted on 02/02/2024. First aid kit was observed to be complete. Fire Drill was last conducted on 01/03/2025. At 12:34 PM, LPA reviewed 5 residents records. At 1:00 PM, LPA reviewed 5 staff records and associated to the facility. At 2:00 PM, LPA reviewed two sample of resident’s medications. Continue to LIC 809-C... 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 Continue from LIC809... Updated copies of the following documents were requested for facility file and are to be submitted to CCL by 03/13/2025: LIC 308 Designation of Administrative Responsibility LIC 500 Personnel Report LIC 610E Emergency Disaster Plan Liability Insurance Current Administrator’s Certificate THE FOLLOWING DEFICIENCIES WERE OBSERVED DURING VISIT: At 11:44 AM, LPA a screw locking the side gate in which the ramp leads in the backyard. Staff stated that they lock it for resident safety. Civil Penalty of $500 is assessed. At 12:05 PM, LPA observed a wall dividing the staff room in half. At 12:30 PM, LPA observed that staff uses the bathroom and as a passageway in R1 and R4's room. Staff stated that they are using the bathroom. At 3:03 PM, LPA observed that R1 and R3 has half bed rail with no doctor's order. At 4:00 PM, LPA observed that the Administrator certificate expired in 2022. The Facility was cited from the California Code of Regulations, Title 22 and/or Health and Safety Code Failure to correct deficiencies by POC date may result in additional Civil Penalties. Exit interview conducted with Staff. Appeal Rights and a copy of this report provided.
(a) All facilities shall have a qualified and currently certified administrator...
Based on record review, the licensee did not comply with the section cited above in having an administrator certificate that expired in 2022 which poses a potential health and safety risk to persons in care. POC Due Date: 03/13/2025 Plan of Correction 1 2 3 4 Administrator agrees to provide documents and send proof of the Administrator certificate pending to CCLD by POC date.
(A) A bed rail that extends from the head half the length of the bed and used only for assistance with mobility shall be allowed.
Based on record review, the licensee did not comply with the section cited above by not having a doctor's order for R1 and R3 which poses a potential health and safety risk to persons in care. POC Due Date: 03/13/2025 Plan of Correction 1 2 3 4 Staff agrees to speak to the resident's family to obtain doctor's order for the half bed rail and send proof to CCLD by POC date.
(a) Living accommodations and grounds shall be related to the facility's function. The facility shall be large enough to provide comfortable living accommodations and privacy for the residents, staff, and others who may reside in the facility. The following provisions shall apply: (2) Resident bedrooms shall be provided which meet, at a minimum, …
Based on observation, the licensee did not comply with the section cited above in having the staff use resident's room as the passageway to the bathroom which poses a potential health and safety risk to persons in care. POC Due Date: 03/13/2025 Plan of Correction 1 2 3 4 Staff agrees to self certify that they have read the regulation and send proof to CCLD by POC date.
(a) All facilities shall maintain a fire clearance approved by the city, county, or city and county fire department or district providing fire protection services, or the State Fire Marshal. Prior to accepting or retaining any of the following types of persons, the applicant or licensee shall notify the licensing agency and obtain an appropriate fi…
Based on observation, the licensee did not comply with the section cited above in having a screw locking the side gate where the ramp leads to which poses an immediate health and safety risk to persons in care. POC Due Date: 02/28/2025 Plan of Correction 1 2 3 4 Staff removed the screw during the visit. Deficiency is cleared. Civil penalty of $500 is being assessed.
(a) Prior to construction or alterations, all facilities shall obtain a building permit.
Based on observation, the licensee did not comply with the section cited above in having a wall separating the staff room which poses a potential health and safety risk to persons in care. POC Due Date: 03/13/2025 Plan of Correction 1 2 3 4 Staff will communicate with the Licensee/ Administrator about the Plan of Correction and send the plan to CCLD within the week.
InspectionFebruary 15, 2023Type A5 deficiencies
Inspector: Laura Hall
Inspector notes
On 2/15/2024 at 12:00pm, Licensing Program Analysts (LPAs) L. Hall and T. Syess-Gibson conducted an unannounced 1-Year Required inspection. LPAs met with Caregiver Magdalena Lucero, and explained the purpose of the visit. House Manager, Noel Morales, arrived at 12:20pm. Administrator was out-of-the country. LPAs toured the facility with Caregiver including but not limited to bedrooms, bathrooms, kitchen, common area and back yard. The facility consists of five (5) bedrooms and two (2) bathrooms. Staff occupies one (1) bedroom. LPA did not observe any bodies of water. A comfortable temperature is maintained at 71 degrees Fahrenheit. LPA observed lighting in all rooms are adequate for the comfort and safety of the residents. The hot water temperature in the residents’ shared bathroom was measured at 106.5 degrees Fahrenheit. Residents’ bathrooms are equipped with grab bars. Smoke detectors and carbon monoxide were in operating condition during visit. Fire extinguisher was last purchased on 05/13/2023. Emergency disaster plan last updated 2/1/2024. First aid kit was observed to be complete. Five (5) staff records were reviewed. None of the staff are CPR trained. LPAs reviewed all five (5) resident records and they were current and complete. Continued on LIC809C. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 Continued from LIC809. LPA requested the following documents to be submitted to CCLD by 2/22/2024. LIC 308 Designation of Administrative Responsibility LIC 309 Administrative Organization LIC 500 Personnel Report LIC 610E Emergency Disaster Plan (last page) Liability Insurance Resident roster Administrator certificate Updated facility sketch The following deficiencies were observed: At 12:35pm, LPAs observed during record review none of the staff were CPR trained. At 12:45pm, LPAs observed knives in unlocked cabinet underneath kitchen sink. At 12:50pm, LPAs observed 1/4 gallon of milk, 2 apples, 3 oranges, no fresh vegetables. Facility did not have a 7-day supply of non-perishables and 2 day supply of perishables. At 12:35pm, LPAs observed a hoe, portable toilet, and a chair in back yard on right side of house. At 1:20pm, LPAs observed during record review facility is not maintaining a record of each dose of medication in the resident's record Continued on LIC809C. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 Continued from LIC809C. The deficiencies were observed (see LIC809D) and cited from the California Code of Regulation, Failure to submit proof of corrections (POC) by plan of correction due date and/or any repeat deficiencies within a 12-month period may result in civil penalties. Exit interview conducted. A copy of the appeal rights and this report provided.
(f) The following shall be stored inaccessible to residents with dementia: (1) Knives, matches, firearms, tools and other items that could constitute a danger to the resident(s).
Based on LPAs observation, the licensee did not comply with the section cited above in having knives inaccessible to residents with dementia which poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 02/16/2024 Plan of Correction 1 2 3 4 Administrator changed locked during visit. Deficiency cleared
(d) If the resident is unable to determine his/her own need for a prescription or nonprescription PRN medication, and is unable to communicate his/her symptoms clearly, facility staff designated by the licensee, shall be permitted to assist the resident with self-administration, provided all of the following requirements are met: (3) The date and …
Based on LPAs observation , the licensee did not comply with the section cited above in not maintaining a record of each dose of medication in the resident's record which poses/posed a potential health, safety or personal rights risk to persons in care. POC Due Date: 02/22/2024 Plan of Correction 1 2 3 4 Administrator agree to record each resident's medication on medical administration record (MAR) for the month of February and submit a copy to CCLD by POC date.
87555 General Food Service Requirements (b) The following food service requirements shall apply: (26) Supplies of nonperishable foods for a minimum of one week and perishable foods for a minimum of two days shall be maintained on the premises.
Based on LPAs observation, the licensee did not comply with the section cited above in not providing a supply of nonperishable foods for a minimum of one week and perishable foods for a minimum of two days which poses/posed a potential health, safety or personal rights risk to persons in care. POC Due Date: 02/19/2024 Plan of Correction 1 2 3 4 Administrator agree to purchase food and submit photos and receipts to CCLD by POC date.
87307 Personal Accommodations and Services (d) The following space and safety provisions shall apply to all facilities: (6) All outdoor and indoor passageways and stairways shall be kept free of obstruction.
Based on LPAs observation, the licensee did not comply with the section cited above in not having passageways outdoor (backyard) free of obstruction which poses/posed a potential health, safety or personal rights risk to persons in care. POC Due Date: 02/24/2024 Plan of Correction 1 2 3 4 Administrator agree to provide photos to CCLD by POC date.
§1569.618 Administration and management of residential care facilities; substituted qualifications; employee scheduling (c) The facility shall employ, and the administrator shall schedule, a sufficient number of staff members to do all of the following: (3) Ensure that at least one staff member who has cardiopulmonary resuscitation (CPR) training a…
Based on LPAs observation], the licensee did not comply with the section cited above in not having at least 1 staff CPR trained per shift which poses/posed a potential health, safety or personal rights risk to persons in care. POC Due Date: 02/22/2024 Plan of Correction 1 2 3 4 Administrator agree to have at least 1 staff per shift trained in CPR and provide copy of certification to CCLD by the POC date.
Federal summary
CMS Care CompareNot a CMS-certified facility
California RCFEs (residential care facilities for the elderly) are licensed by the state, not by CMS. CMS data only applies to skilled nursing facilities or to CCRCs that operate a licensed SNF wing.
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