Sunrise of San Mateo.
Sunrise of San Mateo is Ranked in the top 35% of California memory care with 3 CDSS citations on record; last inspected Mar 2026.
A large home, reviewed on public record.
Compared to 56 California facilities with a similar number of beds.
RCFE memory care · 36-month window. Higher percentile = better performance on inspection record. Source: California Dept. of Social Services · Community Care Licensing.
among peers to rank.
Rankings based on 36-month CDSS inspection data. Severity and frequency: fewer citations = higher percentile. Repeat rate: lower repeat citation share = higher percentile.
FACILITY WATCH · BETA
Sunrise of San Mateo has 3 citations on record. Know the moment anything changes.
New findings, complaint investigations, or status changes — emailed to you free.
Citation history, plotted month by month.
3 deficiencies on record. Each bar is a month with a citation.
Finding distribution
3 total · 36 monthsScope × Severity (CMS A–L)
The rules that apply to this facility.
State requirements with the exact regulation citation, plain-language explanation, and a question to ask on tour. Rules this facility has been cited for appear first.
Plain language
Because a facility markets dementia or Alzheimer's care, state law mandates higher training standards: 12 hours of initial dementia training (6 hours before a staff member works independently with residents, 6 more within the first 4 weeks), 8 hours of annual dementia in-service every year thereafter, and an administrator must include 8 hours of dementia-specific continuing education in every 2-year recertification cycle. Training must cover individualized care plans, behavioral expressions, appropriate supervision, and the facility's dementia care philosophy.
Ask on tour
“Can you show me each direct-care staffer's most recent dementia training certificate, and tell me when their next refresher is due?”
Questions to ask before you visit.
A short pre-tour checklist tailored to Sunrise of San Mateo's record and state requirements.
The facility has 2 serious citations on file across all inspections — can you provide your corrective-action plan for each cited item, and show families any documentation of remediation steps taken?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
Two complaints are on file with CDSS — were any substantiated, and what remediation did the facility take in response to substantiated findings?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
The March 10, 2026 inspection documented 3 deficiencies — can you walk families through the specific corrective actions implemented for each deficiency and provide written documentation of those steps?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
Every inspection visit, verbatim.
6 inspections in the public record, most recent first. Click any row to expand — cited rows open automatically.
2026-03-10Annual Compliance VisitType A · 1 finding
Plain-language summary
During a routine inspection, the surveyor found the memory care unit well-maintained with secure access, functioning emergency alert systems in bathrooms and common areas, proper medication storage, adequate temperature and lighting, grab bars in bathrooms, and documented monthly emergency drills and quarterly dietary audits. The facility was asked to submit proof of current liability insurance by mid-March. One minor regulatory deficiency was noted and will be detailed separately.
“acetaminophen are stored in room #204, and client is unable to self store/admin meds, per MD. Licensee failed to ensure that meds are centrally stored for client who cannot store/ admin meds, which poses an immediate health or safety risk to clients in care.”
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LPA Audrey Jeung toured facility, which consists of 4 floors; assisted living residents reside on the first, second and third floors. Memory care residents reside on the fourth floor in 17 rooms, which is a secured unit with egress alert access and a designated dining room. All units have wet bars with small refrigerators.. Emergency signal system is tested and consists of pull cords in bathrooms and living areas, which sends an audible alert to staff on their cell phones. Operable carbon monoxide detectors are installed throughout hallways and in some apartments. There are no accessible bodies of water or fire safety hazards observed. Emergency drills are conducted monthly and documented. Medications are stored in locked medication carts on each floor. A comfortable temperature is maintained, passageways are clear, and lighting is sufficient for comfort and safety. Toilet and bathing facilities are equipped with grab bars and nonskid flooring material and hygiene supplies are maintained. Hot water temperature tested at 120 degrees in room #204. Fresh and non-perishable food supplies are maintained. Quarterly food and dietary audits are conducted and documented; copy of last audit by registered dietician dated 1/22/26 is provided. First-aid kit is inspected. Criminal record clearances or exemptions for facility staff or other individuals who have client contact have been reviewed, as well as staff records. Transcripts of staff training are provided today for review. Random client files are reviewed and some medication records. Executive director Abbie Apolinario is a certified RCFE administrator (x10/26) that oversees facility operations. The following information is requested to be submitted to CCL by 3/17/26: • Proof of current liability insurance Deficiency of the California Code of Regulations, Title 22 is cited on following page.
2025-06-24Other VisitNo findings
Plain-language summary
This was a follow-up visit on April 3, 2025 to verify that earlier inspection findings had been corrected. The facility confirmed it has emergency food supplies and that the main entrance door has a keypad with a delayed alarm system; three other ground-floor exits have keypads with alarms but lack the delayed-egress feature, and the facility needs to obtain an updated fire clearance. No new violations were found during this visit.
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LPA Jeung met with administrator and business office coordinator to follow up on information obtained during annual inspection of 4/3/25. Staff training was discussed and reviewed, and clarification of proof of correction regarding nonperishable food supply is obtained, including emergency boxed meal kits. LPA observed and confirmed that the main entry door is equipped with a keypad and delayed egress alert. An updated fire clearance is required. Three other exits on the ground floor also have keypads and emit an auditory alarm when opened, but are not equipped with a delayed egress. Confirmation of correction for citation regarding nonperishable food supply is provided. No deficiency cited today.
2025-04-03Other VisitType A · 2 findings
Plain-language summary
An inspector toured this 4-floor facility with a secured 17-room memory care unit on the fourth floor and found the building well-maintained with working emergency call systems, proper medication storage, adequate temperature control, grab bars in bathrooms, and current food safety audits. The facility was found to have deficiencies in regulations, which are detailed in the inspection report. The inspector requested additional documentation including personnel records, facility diagrams, and proof of liability insurance.
“worked at facility for almost 2 years, but does not have criminal record associated to facility. Licensee failed to ensure that criminal record clearances for all staff are associated to facility, which posed an immediate health, safety or personal rights risk to clients in care. Civil penalty of $100 issued.”
“maintained for 70 residents. Licensee failed to ensure that non-perishable food supply is sufficient to feed all residents for 7 days in the event of an emergency. Seventeen boxes of Easy Meal freeze dried food is maintained, which does not apprear to be enough for all residents. This poses a potential health, safety or personal rights risk to clients in care.”
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LPA Audrey Jeung toured facility, which consists of 4 floors; assisted living residents reside on the first, second and third floors. Memory care residents reside on the fourth floor in 17 rooms, which is a secured unit with egress alert access and a designated dining room. All units have wet bars with small refrigerators.. Emergency signal system is tested and consists of pull cords in bathrooms and most bedrooms, which sends an audible alert to staff on their cell phones. Operable carbon monoxide detectors are installed throughout hallways and in some apartments. There are no accessible bodies of water or fire safety hazards observed. Medications are stored in locked medication carts on each floor. A comfortable temperature is maintained, passageways are clear, and lighting is sufficient for comfort and safety. Toilet and bathing facilities are equipped with grab bars and nonskid flooring material and hygiene supplies are maintained. Hot water temperature tested at 119 degrees in rooms on 3rd and 4th floors. Fresh and non-perishable food supplies are maintained. Quarterly food and dietary audits are conducted and documented; copy of last audit by registered dietician dated 2/12/25 is provided. First-aid kit is inspected. Criminal record clearances or exemptions for facility staff or other individuals who have client contact have been reviewed, as well as staff records. Transcripts of staff training are provided today for review. Client files are reviewed. Medications records may be reviewed at a later date. Executive director Abbie Apolinario is a certified RCFE administrator (x10/26) that oversees facility operations. The following information is requested to be submitted to CCL by 4/17/25: • LIC 500 Personnel REport • Facility sketch • Proof of current liability insurance Deficiencies of the California Code of Regulations, Title 22 are cited on following pages.
2024-06-24Annual Compliance VisitNo findings
Plain-language summary
On June 24, 2024, the state visited the facility to investigate a resident's fall and review the facility's response time to the resident's call button. The state found no violations during the visit.
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On June 24, 2024, Licensing Program Analyst(LPA) John Calandra arrived at the facility at 3:22 PM to conduct a Case Management visit regarding a resident, R1 who fell. LPA Calandra was greeted by Trish Redito, Business Office Coordinator and explained the purpose of the visit. Joanne Gutierrez, Assisted Living Coordinator joined later during the visit. LPA Calandra spoke to Trish Redito and Joanne Gutierrez regarding the incident to gather additional information about the situation. LPA Calandra also interviewed S1 who responded to R1's pendant request for help. LPA Calandra received the following document(s): -Call button response time for R1 No deficiencies were cited during today's visit. This report was reviewed with Trish Redito, Business Office Coordinator and a copy of the report left at the facility.
2024-03-11Annual Compliance VisitNo findings
Plain-language summary
On March 11, 2024, a routine unannounced inspection found the facility to be clean and well-maintained, with secure storage of medications and chemicals, working safety equipment, and complete resident and staff records. The inspector toured all areas including resident rooms, bathrooms, kitchen, and common spaces and found no violations or safety hazards. No citations were issued.
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On March 11, 2024, Licensing Program Analyst (LPA) Komal Charitra conducted an unannounced annual inspection. LPA met with Administrator, Abbie Apolinario and explained the purpose of the visit. LPA toured the facility inside and outside including but not limited to; resident rooms, communal bathroom, common areas & kitchen. The indoor and outdoor passageways were free of obstruction. No accessible bodies of water of fire safety hazards observed. This is a four floor facility; assisted living (AL) residents on the first, second and third floor, and memory care (MC) on the fourth floor. LPA toured main dining room, communal area on the first floor and observed it to be clean and free from tripping hazards. LPA observed 2 days perishables and 7 days non-perishables in the kitchen on the first floor. Chemicals, medications, toxins and sharps were locked and inaccessible to residents. Nurse's station was located on the 2nd floor. Locked medication carts were observed on each floor. Communal bathrooms were observed to be odor-free, clean and in good repair. Hot water temperature throughout the facility was measured between 112-115 degrees F. Carbon monoxide monitors are working properly. All fire extinguishers have been checked and current as of February 2024. Emergency drills are logged and done every three months. Extra linen and first aid kit was observed present. Temperature throughout the facility is comfortable and lighting is sufficient for comfort. LPA reviewed 5 resident records and 5 staff records. Resident records are updated, complete and signed. Staff records are complete, with training logs that have met the basic requirement. Medication review was done, and all medications are accounted for, and centrally stored medication records are updated. No citations are issued during the visit. Report is reviewed with Administrator and a copy is provided.
2023-09-24Complaint InvestigationNo findings
Plain-language summary
An unannounced routine annual inspection was conducted on September 24, 2023, and no violations were found. The inspector reviewed the facility's physical plant, safety equipment, food storage, temperature controls, medications, first aid supplies, and resident and staff files, and all were in compliance with state requirements.
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Licensing Program Analyst (LPA) Victoria Brown arrived unannounced to conduct a Required - 1 Year visit on 9/24/23 at 9:00AM. LPA met with Abbie Apolinario, Administrator, Leslie Guerrero, Reminiscence Coordinator, StelaMarie Pham, Resident Care Director, Joanne-Ruth Gutierrez, Assisted Living Coordinator, Robert Graves, Maintenance Coordinator and stated the purpose of todays visit. The facility is licensed for a capacity of 85 non-ambulatory residents. Hospice approved for 20. Maximum 27 residents in Memory Care Unit rooms 400-416. The Administrator Certificate was observed for Abbie Apolinario expires 10/18/2024. There are 6 residents receiving hospice care services. There are 0 bedridden residents at this time. Facility has a delayed egress system. LPA toured and inspected the physical plant inside and outside to ensure there are no safety hazards to residents. LPA observed and conversed with residents during this visit. LPA observed 2-day perishables and 7-day non-perishables. The temperature inside the facility was observed to be between 71-74*F which is within the required range of 68-85*F. The hot water temperature was measured between 112.3-114.6*F which is within the required range of 105-120*F. LPA observed fire extinguisher(s), smoke and carbon monoxide detectors, pull alarm system and central heating and air in the facility. LPA observed the centrally stored medications area to be locked and inaccessible to residents. The first aid kit contained the required items such as sterile dressings, bandages, adhesive tape, scissors, tweezers, thermometers, antiseptic solution and guide. LPA observed 3 staff and 3 resident files and conducted interviews during this visit. Upon a file review the following items were discussed to be submitted with any changes annually: Any addendums to Infection Control Plan, Designation of Facility Responsibility (LIC308), Liability Insurance Personnel Report (LIC500), Administrator Certificate-Updated, LIC400, LIC402, Control of Property, Per the California Code of Regulations, Title 22, Division 6, Chapter 8, no deficiencies observed or cited. Exit interview held, copy of report given
1 older inspection from 2021 are not shown in the free view.
1 older inspection from 2021 are not shown in the free view.
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