Ageway Boarding Care #2
RCFE · Memory Care
A Residential Care Facility for the Elderly (RCFE) is a non-medical residential care home licensed by California CDSS under Health & Safety Code §1560. Residents receive help with daily living activities such as bathing, dressing, and medication management. An RCFE with a Memory Care designation is additionally required by California Title 22 (§87705 and §87706) to provide specialized staff training in dementia care, individualized care plans for residents with cognitive impairment, and appropriate supervision protocols — requirements that go beyond a standard RCFE license.
1325 Royal Avenue · San Mateo, 94401
Quick facts
Quality snapshot
Updated April 26, 2026Compared to 182 California RCFE memory care facilities of similar size, over the last 36 months.
Source: California Department of Social Services, Community Care Licensing Division. View raw inspection records →
Quality grade· click to show how this was calculated
Severity57thWeighted citations per bed
Repeats100thRepeat deficiencies as share of total
Frequency48thDeficiencies per inspection
Tick mark at 50% = peer median · higher percentile = better facility
Quality grade· click to show how this was calculated
Weighted citations per bed
Repeat deficiencies as share of total
Deficiencies per inspection
Tick mark at 50% = peer median · higher percentile = better facility
Ageway Boarding Care #2 scores B−. Better than 68% of comparable California RESIDENTIAL CARE ELDERLY facilities. Severity: 57th percentile. Repeats: top 0%. Frequency: 48th percentile.
Each metric is converted to a 0–100 percentile within the peer set (higher = better). The composite grade averages all four. Peer set: CA / rcfe_memory_care / small beds (182 facilities).
Citation severity over time
↓ improvingWeighted severity score per month · 24 months
Weighted score (24mo)
25
Last citation
Oct 25
Finding distribution
6 total · 36 monthsScope × Severity (CMS A–L)
The rules that apply to this facility
California Title 22 requirements for this facility, with the specific regulation and a suggested question for each.Rules this facility has been cited for are shown first.
What dementia-care training must staff complete?Cited Oct 202422 CCR §87705 / HSC §1569.625
Because this facility markets dementia or Alzheimer's care, state law mandates higher training standards:
- 12 hours initial dementia training — 6 hours before a staff member works independently with residents, 6 more within the first 4 weeks.
- 8 hours annual dementia in-service — required every year thereafter.
- Administrator CE — the administrator must include 8 hours of dementia-specific continuing education in every 2-year recertification cycle.
Training must cover individualized care plans, behavioral expressions, appropriate supervision, and the facility's dementia care philosophy.
Ask on tour: Ask how dementia training records are kept — families may request documentation.
How many staff must be on duty overnight?22 CCR §87415
Based on 6 licensed beds:
One qualified staff member must be on call and physically on premises at all times overnight.
Violation pattern to watch for:A facility that documents a staff member as "on call" but with that person physically off-site — when the law requires on-premises presence — is in violation of this section.
Ask on tour: Ask the facility to walk you through their overnight staffing plan and confirm whether on-call staff are on premises or off-site.
What health conditions can this facility legally accept or refuse?22 CCR §87612–87615
Restricted — allowed with physician order + care plan
- Supplemental oxygen
- Insulin and injectable medications
- Indwelling or intermittent catheters
- Colostomy / ileostomy
- Stage 1 and Stage 2 pressure injuries
- Wound care (non-complex)
- Incontinence
- Contractures
Prohibited — facility must refuse or discharge
- Stage 3 or Stage 4 pressure injuries
- Feeding tubes (PEG, NG, or J-tube)
- Tracheostomies
- Active MRSA or communicable infections requiring isolation
- 24-hour skilled nursing needs
- Total ADL dependence with inability to communicate needs
A hospice waiver (HSC §1569.73) can allow continued care for residents on hospice who would otherwise fall into a prohibited category.
Ask on tour: Ask whether your loved one's specific care needs are restricted or prohibited, and what the facility's process is if needs change after admission.
What must this facility report to the state — and how fast?22 CCR §87211 / WIC §15630
- ImmediateElopement, fire, epidemic outbreak, or poisoningImmediately
- 2 hoursAbuse with serious bodily injury2-hour phone report + 2-hour written report — to the California Department of Social Services (CDSS), Adult Protective Services, and law enforcement
- 24 hrsAbuse without serious bodily injuryWithin 24 hours
- Next dayDeath of a residentPhone by next working day; written within 7 days
- Next dayInjury requiring medical treatment beyond first aidPhone by next working day; written within 7 days
- WrittenBankruptcy, foreclosure, eviction, or utility shutoff noticeWritten notice to CDSS and residents — $100/day penalty (max $2,000) for failure
Your enforcement lever:Incidents that aren't reported on time are themselves a separate violation. If you believe a reportable event wasn't filed, you can submit a complaint directly to the California Department of Social Services (CDSS).
How does CDSS enforce these rules?22 CCR §87755–87777 / HSC §1569.58
- 1Notice of DeficiencyWritten citation with a correction deadline. Facility must submit a Plan of Correction.
- 2Civil PenaltyStarts at $50/day for non-serious; $150/day for serious deficiencies — immediately, with no grace period. Repeats escalate to $150 first day + $50/day, then $1,000 first day + $100/day.
- 3Suspension of AdmissionsFacility cannot accept new residents until violations are corrected.
- 4Temporary Suspension or RevocationEmergency suspension for imminent danger; full revocation after administrative hearing.
- 5Exclusion OrderAdministrator and operator can be barred from all CDSS-licensed facilities — not just this one.
See how these rules have been applied to this specific facility:
View state inspection record and citationsState records
California Dept. of Social Services · Community Care Licensing- License number
- 415600835
- License type
- RESIDENTIAL CARE ELDERLY
- License status
- LICENSED
- License expires
- Not yet indexed
- Licensed beds
- 6
- Operator
- Ageway Senior Care
Inspections & citations
3
reports on file
6
total deficiencies
1
Type A (actual harm)
1
dementia-care citations
Other visitOctober 21, 2025Type B3 deficiencies
Plain-language summary
An inspector toured this 6-bed facility and found the building, grounds, bathrooms, kitchen, and emergency procedures to be in order, with appropriate water temperature, food supplies, and staff training verified. The facility has two certified administrators overseeing operations and three residents currently receiving hospice care. The inspector identified some regulatory deficiencies that are detailed in the full report.
View full inspector notes
LPA Audrey Jeung toured facility and grounds--including detached storage shed--for this 6 bed RCFE, consisting of 5 client bedrooms, full bathroom, 4 half bathrooms, shower room, kitchen, living and dining rooms, recreation room and staff bedroom. There are no accessible bodies of water or fire safety hazards observed. Hot water temperature is tested at 111 degrees in full bathroom. Food supply and first-aid kit are inspected, and hygiene items for general use are maintained. Client files are reviewed, An Emergency Disaster Plan is posted. Criminal record clearances or exemptions for facility staff or other individuals who have client contact have been reviewed, and staff have current first-aid training. Mihael Dayeh (x11/26) and Grace Tolentino (x 8/26) are certified RCFE administrators that oversee facility operations. There are 3 clients receiving hospice services. The following information or forms are requested to be completed and returned to CCL by 11/4//25: • LIC 309 Administrative Organization (with current terms) • LIC 500 Personnel Report • Proof of control of property • Proof of current liability insurance Deficiencies of the RCFE California Code of Regulations, Title 22, Division 6, Chapter 8 are observed and cited on following pages.
Regulation
PERSONAL ACCOMMODATIONS/SVCS All outdoor and indoor passageways and stairways shall be kept free of obstruction. This requirement was not met, as unclosed padlock is observed on metal gate on east side of house, which connects backyard to street. Licensee failed to ensure that side
Inspector finding
passageway is unobstructed, which poses a potential health, safety or personal rights risk to clients in care.
Regulation
HOSPICE CARE A current and complete hospice care plan shall be maintained in the facility for each hospice resident and include...specific information. This requirement is not met, as there is no current hospice care plan for client #3.
Inspector finding
Licensee failed to ensure that hospice care plans are maintained for all residents receiving hospice services, which poses a potential health, safety or personal rights risk to clients in care.
Regulation
REAPPRAISALS The licensee shall request that all residents receive an annual routine visit with a licensed medical professional once every12 months, either in person or by video appointment. Documentation of the annual routine visit, such as a visit summary, shall be added to the resident's
Inspector finding
record. This requirement is not met, as MD report for client #3 is dated in 2023. Licensee failed to ensure that annual MD assessment report is maintained, which poses a potential health, safety or personal rights risk to clients in care.
InspectionMarch 5, 2025No deficiencies
Inspector: Audrey Jeung
Plain-language summary
This was a routine annual inspection conducted on October 10, 2024. The facility has three certified administrators on staff, and the inspector found no violations of California regulations. The facility was asked to submit a copy of its complete lease agreement to the state within ten days.
View full inspector notes
LPA Jeung reviewed staff records to complete annual inspection of 10/10/24. There are 3 certified RCFE administrators associated to facility with active status, per CCLD Administrator Certification Unit. Copy of complete and signed lease agreement is requested to be sent to CCLD within TEN days. No deficiencies of the California Code of Regulations, Title 22 are observed.
InspectionOctober 10, 2024Type A3 deficiencies
Inspector: Audrey Jeung
Plain-language summary
This was a routine inspection of a 6-bed facility on April 26, 2026. Inspectors found the facility's physical environment, hot water temperature, food supply, emergency plan, and staff clearances acceptable, though some documentation forms still need to be submitted by the facility. Deficiencies were cited in regulatory compliance areas, which are detailed in the full inspection report.
View full inspector notes
LPA Audrey Jeung toured facility and grounds--including detached storage shed--for this 6 bed RCFE, consisting of 5 client bedrooms, full bathroom, 5 half bathrooms, shower room, kitchen, living and dining rooms, and recreation room. There are no accessible bodies of water or fire safety hazards observed. Hot water temperature is tested at 112 degrees in full bathroom. Food supply, signal system, and first-aid kit are inspected, and hygiene items for general use are maintained. Client files are reviewed, An Emergency Disaster Plan is posted. Criminal record clearances or exemptions for facility staff or other individuals who have client contact have been reviewed. Staff records and medications will be reviewed at a later date, due to time constraints. Ana Dayeh, Mihael Dayeh (x11/24), and Grace Tolentino are certified RCFE administrators that oversee facility operations. There are 2 clients receiving hospice services. The following forms are requested to be completed and returned to CCL by 10/17/24: • LIC 308 Designation of Administrative Responsibility • LIC 309 Administrative Organization • LIC 500 Personnel Report • Facility Sketch (including dimensions) • Proof of control of property • LIC 610E Emergency Disaster Plan (9 pages, with signed and dated page 9) • LIC 9282 Infection Control Plan (page 5 signed and dated) Deficiencies of the RCFE California Code of Regulations, Title 22, Division 6, Chapter 8 are observed and cited on following pages. See also Technical Advisory Notes--2 pages.
Regulation
POSTURAL SUPPORTS Bed rails that extend the entire length of the bed are prohibited except for residents who are currently receiving hospice care and have a hospice care plan that specifies the need for full bed rails. This requirement is not met, as client #4 has full bed rails, and there is no
Inspector finding
hospice care plan. Licensee failed to ensure that hospice care plan is maintained and includes full bed rails, which poses an immediate health, safety or personal rights risk to clients in care.
Regulation
HOSPICE CARE OF TERMINALLY ILL A current and complete hospice care plan shall be maintained in the facility for each hospice resident and include specific information. This requirement is not met, as hospice care plans for 2 out of 2 residents receiving hospice care are not maintained.
Inspector finding
This poses a potential health, safety or personal rights risk to clients in care. Clients #3 and #4 are receiving hospice services, but hospice care plans are not maintained.
Regulation
CARE OF PERSONS WITH DEMENTIA Each resident with dementia shall have an annual medical assessment... and a reappraisal done at least annually, both of which shall include a reassessment of the resident’s dementia care needs. This requirement is not met, as appraisals or
Inspector finding
Needs and Services Plans for 2 out of 5 clients are not current, which poses a potential health, safety or personal rights risk to clients in care. Clients #2 and #3 are diagnosed with dementia, but reappraisals are dated more than 12 months ago.
Federal summary
CMS Care CompareNot a CMS-certified facility
California RCFEs (residential care facilities for the elderly) are licensed by the state, not by CMS. CMS data only applies to skilled nursing facilities or to CCRCs that operate a licensed SNF wing.
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