California · San Mateo

Chateau Sabelle.

RCFE · Memory Care6 bedsDementia-trained staff
Facility · San Mateo
A 6-bed RCFE · Memory Care with 4 citations on file.
Licensed beds
6
Last inspection
Oct 2024
Last citation
Oct 2024
Operated by
Castle, Nancy
Snapshot

A small home, reviewed on public record.

Peer Comparison

Compared to 152 California facilities with a similar number of beds.

RCFE memory care · 36-month window. Higher percentile = better performance on inspection record. Source: California Dept. of Social Services · Community Care Licensing.

Severity rank
61st%
Weighted citations per bed.
peer median
0
100
Repeat rank
Not enough repeat citations
among peers to rank.
Repeat deficiencies as share of total.
Frequency rank
56th%
Deficiencies per inspection.
peer median
0
100

Rankings based on 36-month CDSS inspection data. Severity and frequency: fewer citations = higher percentile. Repeat rate: lower repeat citation share = higher percentile.

FACILITY WATCH · BETA

Chateau Sabelle has 4 citations on record. Know the moment anything changes.

New findings, complaint investigations, or status changes — emailed to you free.

Save for comparison:
The Record

Citation history, plotted month by month.

4 deficiencies on record. Each bar is a month with a citation.

Peer median 19 · dashed
Last citation: OCT 2024. Compared against peer median (dashed).
peer median
OCT 2024
Jul 2024as of Jun 2026

Finding distribution

4 total · 36 months

Scope × Severity (CMS A–L)

Isolated
Pattern
Widespread
Sev 4 · IJ
J
K
L
Sev 3
G2
H
I
Sev 2
D2
E
F
Sev 1
A
B
C
The Rulebook

The rules that apply to this facility.

State requirements with the exact regulation citation, plain-language explanation, and a question to ask on tour. Rules this facility has been cited for appear first.

What dementia-care training must staff complete?22 CCR §87705 / HSC §1569.625
Cited Oct 2024+
Plain language

Because a facility markets dementia or Alzheimer's care, state law mandates higher training standards: 12 hours of initial dementia training (6 hours before a staff member works independently with residents, 6 more within the first 4 weeks), 8 hours of annual dementia in-service every year thereafter, and an administrator must include 8 hours of dementia-specific continuing education in every 2-year recertification cycle. Training must cover individualized care plans, behavioral expressions, appropriate supervision, and the facility's dementia care philosophy.

Ask on tour

Can you show me each direct-care staffer's most recent dementia training certificate, and tell me when their next refresher is due?

Tour Prep

Questions to ask before you visit.

A short pre-tour checklist tailored to Chateau Sabelle's record and state requirements.

01 /

The facility has 2 serious citations on file across all inspections — can you provide your corrective-action plan for each cited item, and show families any documentation of remediation steps taken?

Ask the operator on tour. Take notes and compare answers across facilities you visit.

02 /

2 complaints are on file with CDSS — were any substantiated, and what remediation did the facility take in response to substantiated findings?

Ask the operator on tour. Take notes and compare answers across facilities you visit.

03 /

The facility is cited under §87705 or §87706 for dementia-care requirements — can you provide the written dementia-care program required by §87705, and explain how you maintain compliance with the regulatory standards for memory care?

Ask the operator on tour. Take notes and compare answers across facilities you visit.

Full Inspection Record

Every inspection visit, verbatim.

4 inspections in the public record, most recent first. Click any row to expand — cited rows open automatically.

4
reports on file
4
total deficiencies
2
severe (Type A)
2025-10-02
Complaint Investigation
No findings

Plain-language summary

On October 2, 2025, state licensing conducted a routine annual inspection and found the facility in good condition with clean resident rooms and bathrooms, working safety equipment, secure medication storage, and current staff training records. The inspector noted one technical violation: emergency drills are required quarterly but the most recent drill was conducted only once in July. No citations were issued.

Read raw inspector notes

On 10/02/2025, Licensing Program Analyst (LPA) Vado Jaime Vado conducted an unannounced annual required inspection visit. LPA met with caregivers initially then later during the visit the licensee/administrator Nancy Castle arrived to meet with LPA. There are currently 6 residents in the facility during today's visit and 3 staff present prior to the licensee arriving. This is a multi-level facility licensed for residents age range of 60 years and over all of which may be non-ambulatory. License is approved for 4 hospice residents. Residents do not reside on the upper floor as that floor is for staff only. The physical plant was toured inside and outside of the facility to ensure the safety of the residents. There are cameras posted around the outside of the facility and in common areas inside the facility such as the dining room, hallway, and other areas. LPA observed the facility kitchen which is clean and observed appliances that are in good repair. Knives are stored and locked in a lower cabinet next to the stove. Perishable and non-perishable food supplies are in place. There are additional refrigerators in the garage area which carries additional food supplies for resident use. First aid kit is observed as complete with required items stored in the kitchen of the facility. Medications are observed to be locked in a cabinet in the dining room in a credenza. LPA observed at least two fire extinguishers in place which are currently within operating range, smoke detector, carbon monoxide detectors are observed in place through out the facility, and central heating. Continued on next... 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 Page 2 Extinguishers are located on the second floor and in the garage with inspection tags of 06/18/2025. PPE is observed to be in place. Emergency exit routes are observed inside and outside to be free and clear of obstructions. Last emergency/disaster drill was conducted 07/01/2025. Technical violation is discussed regarding conducting such drills quarterly. Water temperature was measured at 105F in two resident bathrooms. Cleaning supplies are observed to be locked in the garage. LPA observed all resident rooms as clean, free of odors, and contained all the required furniture per regulatory recommendations. Resident bathrooms are observed as clean and in good worker order. Shower floors are equipped with non-skid mats or flooring. Medications and logs are observed today as current. During today's inspection LPA reviewed 6 resident files. All are observed to be current. 5 staff files are also reviewed as current with first aid and training on file. Administrator certificate is observed as current expiring 04/04/2026 per certificate observed on site. The following updated forms are requested to be submitted to CCLD by 10/09/2025 : • Copy of facility resident roster • LIC308 Designation of responsible staff person • LIC610E Emergency Disaster Plan • LIC500 Staff Schedule No citations are issued during today's visit. Report is reviewed with licensee/administrator Nancy Castle and a copy is provided on this day.

2024-10-02
Other Visit
Type A · 1 finding
Inspector · Jaime Vado

Plain-language summary

An annual inspection was conducted on October 2, 2024. The facility was found to be clean and safe overall, with proper storage of medications, cleaning supplies, and kitchen knives, but two resident files were missing required current physician reports—a health and safety issue for residents with dementia who need annual medical evaluations—and resident files lacked required needs and service plans. The facility was also cited for not conducting emergency drills quarterly as required.

Type A22 CCR §87705(c)(5)
Verbatim citation text · 22 CCR §87705(c)(5)

Based on records reviewed, LPA observed that the physician's report for R2 and R3 is not current. Residents with dementia require a new physicians report annually. This poses an immediate health and safety risk to resident in care.

Read raw inspector notes

On 10/02/2024, Licensing Program Analyst (LPA) Vado Jaime Vado conducted an unannounced annual required inspection visit. LPA met with caregivers initially then later during the visit the licensee/administrator Nancy Castle arrived to meet with LPA. There are currently 6 residents in the facility during today's visit and 3 staff present. This is a multi-level facility licensed for residents age range of 60 years and over all of which may be non-ambulatory. License is approved for 4 hospice residents. Residents do not reside on the upper floor as that floor is for staff only. The physical plant was toured inside and outside of the facility to ensure the safety of the residents. There are cameras posted around the outside of the facility and in common areas inside the facility such as the dining room, hallway, and other areas. LPA observed the facility kitchen which is clean and observed appliances that are in good repair. Knives are stored and locked in a cabinet next to the stove. Perishable and non-perishable food supplies are in place. There are additional refrigerators in the garage area which carries additional food supplies for resident use. First aid kit is observed as complete with required items stored in the kitchen of the facility. Medications are observed to be locked in a cabinet in the dining room. LPA observed at least two fire extinguishers in place which are currently within operating range, smoke detector, carbon monoxide detectors are observed in place through out the facility, and central heating. PPE is observed to be in place. Emergency exit routes are observed inside and outside to be free and clear of obstructions. Last emergency/disaster drill was conducted 04/10/2024. Technical violation is discussed regarding conducting such drills quarterly. Water temperature was measured at 105F. Cleaning supplies are observed to be locked in the garage. Continued on next... 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 Page 2 LPA observed all resident rooms as clean, free of odors, and contained all the required furniture per regulatory recommendations. Resident bathrooms are observed as clean and in good worker order. Shower floors are equipped with non-skid mats or flooring. Facility does not handle resident monies. Medications and logs are observed today as current. During today's inspection LPA reviewed 5 resident files. 2 resident files did not have current physician reports for R2 and R3 both of whom have a diagnosis of dementia Resident with dementia require an annual physicians report. This poses an immediate health and safety risk.. Also, residents only had preplacement appraisals on file but no needs and service plans. LPA advised on having appraisal needs and service plans on file via technical assistance. 3 staff files are also reviewed as current. Administrator certificate is observed as current expiring 04/04/2026 per certificate observed on site. The following updated forms are requested to be submitted to CCLD by 10/09/2024 : • Copy of all updated administrator certificate • Copy of staff first aid cards • Copy of facility's liability insurance • Copy of facility resident roster • LIC308 Designation of responsible staff person • LIC610E Emergency Disaster Plan • LIC500 Staff Schedule • Copy of control of property or copy of lease Citations are issued on the following LIC809D. Technical violation is discussed on the following LIC9102TV and LIC9102TA. Report is reviewed with co-administrator Armand Atienza.

2024-02-22
Annual Compliance Visit
Type A · 3 findings
Inspector · Audrey Jeung

Plain-language summary

A state inspector found violations of California's care facility regulations during a complaint investigation. The facility's administrator has been asked to submit a personnel report to the licensing agency within ten days. The specific violations are listed in the inspection report.

Type A22 CCR §87608(a)(5)(B)
Verbatim citation text · 22 CCR §87608(a)(5)(B)

rails on their beds, forming full bed rails. Licensee failed to prohibit use of full bed rails, which poses an immediate health, safety or personal rights risk to clients in care. Clients #1, #2, #3 are observed with 2 half bed rails on their beds; C3 has 2 half rails on one side of the bed only.

Type B22 CCR §87465(h)(5)
Verbatim citation text · 22 CCR §87465(h)(5)

in small plastic containers. Each mediset contains 6 clients' meds for one day. Licensee failed to ensure that medications are maintained in originally received container, which poses a potential health, safety or personal rights risk to clients in care.

Type B22 CCR §87465(h)(6)
Verbatim citation text · 22 CCR §87465(h)(6)

instructions: This requirement was not met, as 4 Rx medications for client #6 and 1 med and 4 OTC supplements for client #5 are not recorded on Centrally Stored Medications Records. Licensee failed to ensure meds are logged in CSMRs, which poses a potential health, safety or personal rights risk.

Read raw inspector notes

LPA Jeung observed deficiencies of the California Code of Regulations, Title 22, during complaint investigation. Citations appear on following pages. Administrator is requested to submit Personnel Report (LIC500) to CCLD within TEN days.

2024-02-22
Complaint Investigation
No findings
Inspector · Audrey Jeung

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StarlynnCare receives no referral commissions, lead fees, or paid placement from any operator. Rankings are derived solely from state inspection records and verified family reviews.