California · San Mateo

Olivia's Care Home Ii.

RCFE · Memory Care6 bedsDementia-trained staff
Limited Inspection History · fewer than 4 records in 3 years
Facility · San Mateo
A 6-bed RCFE · Memory Care with one citation on file.
Licensed beds
6
Last inspection
Jul 2025
Last citation
Jul 2024
Operated by
Primecare Llc
Snapshot

A small home, reviewed on public record.

Peer Comparison

Compared to 152 California facilities with a similar number of beds.

RCFE memory care · 36-month window. Higher percentile = better performance on inspection record. Source: California Dept. of Social Services · Community Care Licensing.

Severity rank
88th%
Weighted citations per bed.
peer median
0
100
Repeat rank
Not enough repeat citations
among peers to rank.
Repeat deficiencies as share of total.
Frequency rank
83rd%
Deficiencies per inspection.
peer median
0
100

Rankings based on 36-month CDSS inspection data. Severity and frequency: fewer citations = higher percentile. Repeat rate: lower repeat citation share = higher percentile.

FACILITY WATCH · BETA

Olivia's Care Home Ii has 1 citation on record. Know the moment anything changes.

New findings, complaint investigations, or status changes — emailed to you free.

Save for comparison:
The Record

Citation history, plotted month by month.

1 deficiency on record. Each bar is a month with a citation.

Peer median 19 · dashed
Last citation: JUL 2024. Compared against peer median (dashed).
peer median
JUL 2024
Jul 2024as of Jun 2026

Finding distribution

1 total · 36 months

Scope × Severity (CMS A–L)

Isolated
Pattern
Widespread
Sev 4 · IJ
J
K
L
Sev 3
G
H
I
Sev 2
D1
E
F
Sev 1
A
B
C
The Rulebook

The rules that apply to this facility.

State requirements with the exact regulation citation, plain-language explanation, and a question to ask on tour. Rules this facility has been cited for appear first.

What dementia-care training must staff complete?22 CCR §87705 / HSC §1569.625
Cited Jul 2024+
Plain language

Because a facility markets dementia or Alzheimer's care, state law mandates higher training standards: 12 hours of initial dementia training (6 hours before a staff member works independently with residents, 6 more within the first 4 weeks), 8 hours of annual dementia in-service every year thereafter, and an administrator must include 8 hours of dementia-specific continuing education in every 2-year recertification cycle. Training must cover individualized care plans, behavioral expressions, appropriate supervision, and the facility's dementia care philosophy.

Ask on tour

Can you show me each direct-care staffer's most recent dementia training certificate, and tell me when their next refresher is due?

Tour Prep

Questions to ask before you visit.

A short pre-tour checklist tailored to Olivia's Care Home Ii's record and state requirements.

01 /

The facility has 3 serious citations on file across all inspections — can you provide your corrective-action plan for each cited item, and show families any documentation of remediation steps taken?

Ask the operator on tour. Take notes and compare answers across facilities you visit.

02 /

The July 9, 2025 inspection cited a deficiency under §87705 or §87706 — can you provide your corrective-action plan for the cited dementia-care requirement, and show families the written dementia-care program required by §87705?

Ask the operator on tour. Take notes and compare answers across facilities you visit.

03 /

Three complaints are on file with CDSS — were any substantiated, and what remediation did the facility take in response to substantiated findings?

Ask the operator on tour. Take notes and compare answers across facilities you visit.

Full Inspection Record

Every inspection visit, verbatim.

2 inspections in the public record, most recent first. Click any row to expand — cited rows open automatically.

2
reports on file
1
total deficiencies
2025-07-09
Other Visit
No findings

Plain-language summary

On July 9, 2025, state licensing staff conducted an unannounced annual inspection and found the facility in compliance with regulations. The facility's physical plant, safety systems (including fire extinguishers, smoke detectors, and sprinklers), kitchen, medications storage, resident rooms, and staff training records were all current and properly maintained. No violations were cited.

Read raw inspector notes

On 07/09/2025, Licensing Program Analyst (LPA) Jaime Vado conducted an unannounced annual inspection visit. LPA met with administrator/licensee Olivia De Guzman and explained the purpose of today's visit. There are 6 residents present and 2 staff. Annual fees are current. This is a single level facility approved for 2 hospice residents and all may be non-amblatory. The physical plant was toured inside and outside of the facility to ensure the safety of the residents. LPA observed the facility kitchen which is clean and observed appliances are in good repair. Knives are stored and locked in the kitchen in a drawer adjacent to the refrigerator. Medications are observed to be locked in a cabinet adjacent to the refrigerator. Perishable and non-perishable food items are observed as in place. There is an additional refrigerator and freezer in the garage area which also carry additional food supplies. First aid kit is observed as complete with required items. LPA observed that there are multiple fire extinguishers in place inspected 05/12/2025, smoke detector/carbon monoxide detectors are observed in place through out the facility, and central heating/cooling system. The facility has fire sprinkler systems through out. PPE and additional food supplies are observed as in place. Laundry area is also observed in the garage as fully operational. Emergency exit routes are observed inside and outside to be free and clear of obstructions. Last emergency/disaster drill was conducted on 04/17/2025. Continued on next page... 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 Page 2 LPA observed rooms at random. All rooms observed are free of odors, and contained all the required furniture per regulatory recommendations. All resident rooms are equipped with half baths. There is a full bathroom with walk in shower area for resident use. Water temperature is tested at 107F in this shower room/full bathroom. Shower floor uses non-skid mat when shower is in use. Resident linen supplies are observed as in place in a hallway closet. Cleaning supplies are also observed as locked in a hallway closet and below kitchen sink. There is a staff room, room #1 where there is an attic that is accessed by pull down ladder. Per licensee and observations were made. There are no beds, or staff residing in the attic space. LPA reviewed 6 resident and 3 sstaff files on this day. Per staff files reviewed all files were current with training and CPR/First Aid. Resident files are current as well. Client medications are inspected and are current/logged in centrally stored medication record. Administrator certificate is observed as current expiring on 06/26/2026. The following updated forms are requested to be submitted to CCLD by 07/16/2025 : • Copy of updated Administrator Certificate • LIC500 Staff Schedule No citation issued on this day. Report is reviewed with Oliva and a copy is provided.

2024-07-09
Annual Compliance Visit
Type B · 1 finding
Inspector · Jaime Vado

Plain-language summary

On July 9, 2024, a routine unannounced annual inspection found the facility clean and well-maintained, with proper food storage, medication security, fire safety equipment, and functioning bathrooms and heating systems. One issue was identified: a resident with dementia had not received an updated physician report since April 2019, which poses a potential health and safety risk. The facility was also asked to submit several updated documents by mid-July, including the administrator's current certificate and emergency disaster plan.

Type B22 CCR §87705(c)(5)
Verbatim citation text · 22 CCR §87705(c)(5)

Based on resident file reviews, LPA observed that R2 does not have a current physicians report on file. The last physician report is dated 04/05/2019. This posese a potential health and safety risk to the resident in care.

Read raw inspector notes

On 07/09/2024, Licensing Program Analyst (LPA) Jaime Vado conducted an unannounced annual inspection visit. LPA met with caregivers Alizza and Generoso and explained the purpose of today's visit. There is 2 staff and 6 residents present. Around 10:50am during the visit the administrator/licensee Olivia De Guzman arrived and met with LPA. LPA was allowed entry into the facility. This is a single level facility approved for 2 hospice residents and all may be non-amblatory. The physical plant was toured inside and outside of the facility to ensure the safety of the residents. LPA observed the facility kitchen which is clean and observed appliances are in good repair. Knives are stored and locked in the kitchen in a drawer adjacent to the refrigerator. Medications are observed to be locked in a cabinet adjacent to the refrigerator. Perishable and non-perishable food items are observed as in place. There is an additional refrigerator and freezer in the garage area which also carry additional food supplies. First aid kit is observed as complete with required items. LPA observed that there are multiple fire extinguishers in place inspected 05/0/2024, smoke detector/carbon monoxide detectors are observed in place through out the facility, and central heating/cooling system. The facility has fire sprinkler systems through out. PPE and additional food supplies are observed as in place. Laundry area is also observed in the garage as fully operational. Emergency exit routes are observed inside and outside to be free and clear of obstructions. Last emergency/disaster drill was conducted on 05/23/2024. Water temperature was measured at 107F. Continued on next page... 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 Page 2 LPA observed rooms 2, 5, and 6 all appeared clean, free of odors, and contained all the required furniture per regulatory recommendations. All resident rooms are equipped with half baths. Water temperature taken in room 6 is measured at 107F. There is a full bathroom with walk in shower area for resident use. Water temperature is tested at 105F in this shower room/full bathroom. Shower floor uses non-skid mat when shower is in use. Resident linen supplies are observed as in place in a hallway closet. Cleaning supplies are also observed as locked in a hallway closet. There is a staff room, room #1 where there is an attic that is accessed by pull down ladder. Per licensee and observations were made. There are no beds, or staff residing in the attic space. It is now housing resident incontinence supplies. LPA reviewed 2 client files and also reviewed 3 staff files on this day. Per resident files reviewed R2 with dementia does not have an updated physicians report on file. Last report on file is dated 04/05/2019. This poses a potential health and safety risk. Per staff files reviewed all files were current with training and CPR/First Aid. P&I is not handled by the facility. Client medications are inspected and are current/logged in centrally stored medication record. Administrator certificate is observed as current expired on 06/26/2024 but according to the licensee she submitted payment and has the training hours completed. The following updated forms are requested to be submitted to CCLD by 07/16/2024 : • Copy of updated Administrator Certificates • Copy of facility's liability insurance • LIC308 Designation of responsible staff person • LIC400 Affidavit Regarding Client/Resident Cash Resources • LIC610E Emergency Disaster Plan • LIC500 Staff Schedule • Copy of control of property Citation issued on this day on the attached. Report is reviewed with Noralee and a copy is provided.

7 older inspections from 2021 are not shown in the free view.

7 older inspections from 2021 are not shown in the free view.

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StarlynnCare receives no referral commissions, lead fees, or paid placement from any operator. Rankings are derived solely from state inspection records and verified family reviews.