San Mateo Villa
RCFE · Memory Care
A Residential Care Facility for the Elderly (RCFE) is a non-medical residential care home licensed by California CDSS under Health & Safety Code §1560. Residents receive help with daily living activities such as bathing, dressing, and medication management. An RCFE with a Memory Care designation is additionally required by California Title 22 (§87705 and §87706) to provide specialized staff training in dementia care, individualized care plans for residents with cognitive impairment, and appropriate supervision protocols — requirements that go beyond a standard RCFE license.
1661 Mckinley Street · San Mateo, 94403
Quick facts
Quality snapshot
Updated April 26, 2026Compared to 182 California RCFE memory care facilities of similar size, over the last 36 months.
Source: California Department of Social Services, Community Care Licensing Division. View raw inspection records →
Quality grade· click to show how this was calculated
Severity85thWeighted citations per bed
Repeats100thRepeat deficiencies as share of total
Frequency82thDeficiencies per inspection
Tick mark at 50% = peer median · higher percentile = better facility
Quality grade· click to show how this was calculated
Weighted citations per bed
Repeat deficiencies as share of total
Deficiencies per inspection
Tick mark at 50% = peer median · higher percentile = better facility
San Mateo Villa scores A−. Better than 89% of comparable California RESIDENTIAL CARE ELDERLY facilities. Severity: top 15%. Repeats: top 0%. Frequency: top 18%.
Each metric is converted to a 0–100 percentile within the peer set (higher = better). The composite grade averages all four. Peer set: CA / rcfe_memory_care / small beds (182 facilities).
Citation severity over time
stableWeighted severity score per month · 24 months
Weighted score (24mo)
3
Last citation
Apr 25
Finding distribution
1 total · 36 monthsScope × Severity (CMS A–L)
The rules that apply to this facility
California Title 22 requirements for this facility, with the specific regulation and a suggested question for each.Rules this facility has been cited for are shown first.
What dementia-care training must staff complete?Cited Jun 202222 CCR §87705 / HSC §1569.625
Because this facility markets dementia or Alzheimer's care, state law mandates higher training standards:
- 12 hours initial dementia training — 6 hours before a staff member works independently with residents, 6 more within the first 4 weeks.
- 8 hours annual dementia in-service — required every year thereafter.
- Administrator CE — the administrator must include 8 hours of dementia-specific continuing education in every 2-year recertification cycle.
Training must cover individualized care plans, behavioral expressions, appropriate supervision, and the facility's dementia care philosophy.
Ask on tour: Ask how dementia training records are kept — families may request documentation.
How many staff must be on duty overnight?22 CCR §87415
Based on 6 licensed beds:
One qualified staff member must be on call and physically on premises at all times overnight.
Violation pattern to watch for:A facility that documents a staff member as "on call" but with that person physically off-site — when the law requires on-premises presence — is in violation of this section.
Ask on tour: Ask the facility to walk you through their overnight staffing plan and confirm whether on-call staff are on premises or off-site.
What health conditions can this facility legally accept or refuse?22 CCR §87612–87615
Restricted — allowed with physician order + care plan
- Supplemental oxygen
- Insulin and injectable medications
- Indwelling or intermittent catheters
- Colostomy / ileostomy
- Stage 1 and Stage 2 pressure injuries
- Wound care (non-complex)
- Incontinence
- Contractures
Prohibited — facility must refuse or discharge
- Stage 3 or Stage 4 pressure injuries
- Feeding tubes (PEG, NG, or J-tube)
- Tracheostomies
- Active MRSA or communicable infections requiring isolation
- 24-hour skilled nursing needs
- Total ADL dependence with inability to communicate needs
A hospice waiver (HSC §1569.73) can allow continued care for residents on hospice who would otherwise fall into a prohibited category.
Ask on tour: Ask whether your loved one's specific care needs are restricted or prohibited, and what the facility's process is if needs change after admission.
What must this facility report to the state — and how fast?22 CCR §87211 / WIC §15630
- ImmediateElopement, fire, epidemic outbreak, or poisoningImmediately
- 2 hoursAbuse with serious bodily injury2-hour phone report + 2-hour written report — to the California Department of Social Services (CDSS), Adult Protective Services, and law enforcement
- 24 hrsAbuse without serious bodily injuryWithin 24 hours
- Next dayDeath of a residentPhone by next working day; written within 7 days
- Next dayInjury requiring medical treatment beyond first aidPhone by next working day; written within 7 days
- WrittenBankruptcy, foreclosure, eviction, or utility shutoff noticeWritten notice to CDSS and residents — $100/day penalty (max $2,000) for failure
Your enforcement lever:Incidents that aren't reported on time are themselves a separate violation. If you believe a reportable event wasn't filed, you can submit a complaint directly to the California Department of Social Services (CDSS).
How does CDSS enforce these rules?22 CCR §87755–87777 / HSC §1569.58
- 1Notice of DeficiencyWritten citation with a correction deadline. Facility must submit a Plan of Correction.
- 2Civil PenaltyStarts at $50/day for non-serious; $150/day for serious deficiencies — immediately, with no grace period. Repeats escalate to $150 first day + $50/day, then $1,000 first day + $100/day.
- 3Suspension of AdmissionsFacility cannot accept new residents until violations are corrected.
- 4Temporary Suspension or RevocationEmergency suspension for imminent danger; full revocation after administrative hearing.
- 5Exclusion OrderAdministrator and operator can be barred from all CDSS-licensed facilities — not just this one.
See how these rules have been applied to this specific facility:
View state inspection record and citationsState records
California Dept. of Social Services · Community Care Licensing- License number
- 415600080
- License type
- RESIDENTIAL CARE ELDERLY
- License status
- LICENSED
- License expires
- Not yet indexed
- Licensed beds
- 6
- Operator
- Viducich, Elizabeth & Loncar, Violet
Inspections & citations
7
reports on file
3
total deficiencies
1
Type A (actual harm)
1
dementia-care citations
InspectionApril 24, 2025Type B1 deficiency
Plain-language summary
On April 24, 2025, state licensing conducted a routine annual inspection at this five-resident facility and found the home properly equipped with safety features, appropriate food and emergency supplies, secure storage for medications and hazardous items, and current criminal clearances for staff. The inspector noted that staff training records have not been updated within the last year and requested the facility provide copies of updated insurance, emergency plans, and other administrative documents by May 1, 2025. All resident rooms met required standards for furniture, lighting, and bathroom safety features.
View full inspector notes
On 04/24/2025, Licensing Program Analyst (LPA) Jaime Vado conducted an unannounced required 1 year inspection. LPA met with caregiver Emely De La Cruz and explained the purpose of today's visit. Later during the visit the administrator Elizabeth Viducich arrived and met with LPA. Currently there are 5 residents in place and 3 staff, one of which is the administrator. The facility is licensed for age range 60 and over. All may be bedridden. The facility has a hospice waiver in place for 4 residents. 2 residents are currently on hospice. This is a single level facility. The facility ambient temperature is comfortable. There are 6 resident rooms. All rooms contain a half bathroom. Water temperature is tested in the common hallway full bathroom measuring as 114F. Cleaning supplies are observed to be locked in a hallway closet. Facility knives are observed to be locked in the hallway closet as well. Kitchen food supplies are observed to be in place with 2 day fresh food supply and canned goods fulfilling the 7 day emergency food supply. Canned goods are stored in a large hallway closet. The garage has three additional refrigerators for resident food. Laundry area is observed in the garage as well and is fully operational. Emergency water is stored in the garage as well. A tour of the outside of the facility is conducted. Emergency routes are free and clear of any obstructions. Smoke detectors and carbon monoxide detectors are located through out the facility. The facility is also equipped with 1 fire alarm pull in the front of the facility next to the front door. LPA observed 2 fire extinguishers in the facility with inspection tags dated 04/15/2025. Facility conducts emergency drill quarterly. The last drill that was conducted is logged as March 2025. Linens are in place for resident use stored in a hallway closet. Continued on next page... 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 Page 2 LPA observed all resident rooms and observed that they contain the required furniture and lighting as outlined in Title 22. Medications, first aid kit, and sharps are stored appropriately. Toilet and bathing facilities are equipped with grab bars and non-skid mats. Hygiene supplies are in place. Criminal record clearances or exemptions for facility staff or other individuals who have client contact have been reviewed as current. LPA reviewed 3 staff files and 5 resident files on this day which appear to be current based on review. Staff training records are observed to be in place. Training has not been conducted based on file reviews within the last year. Administrator certificate for Elizabeth Viducich is observed as current expiring 08/27/2026. The following updated items are to be received by 05/01/2025 : • Copy of updated administrator certificate • Copy of facility's liability insurance • LIC308 Designation of responsible staff person • LIC610E Emergency Disaster Plan • LIC500 Staff Schedule • Copy of control of property or copy of lease Report is reviewed with Elizabeth Viducich. A copy of this report is provided to the facility.
Regulation
87506(a) Resident Records. A separate, complete, and current record shall be maintained for each resident in the facility, readily available to facility staff and to licensing agency staff and shall contained specified information. This regulation has not been met as evidenced by:
Inspector finding
Based on resident files reviewed, resident #1 does not have current physicians reports. Resident's reports are over 1 year old with no updated assessments or reports on file. This poses a potential health and safety risk for residents in care.
InspectionMay 7, 2024No deficiencies
Inspector: Grace Donato
Plain-language summary
On May 7, 2024, a state inspector conducted a routine unannounced annual inspection of the facility and found no violations. The inspector checked the building's cleanliness, safety features (grab bars, fire extinguishers, smoke detectors), medication storage, food supplies, and staff qualifications—all were in order. The facility was clean and well-maintained, bathrooms had proper safety equipment, and staff had required clearances and certifications on file.
View full inspector notes
On 5/7/24, Licensing Program Analyst (LPA) Grace Donato conducted an unannounced annual required inspection. LPA met with Lead Staff, Emely De La Cruz and explained the purpose of the visit. LPA toured the indoor and outdoor premises of the facility. The indoor and outdoor passageways were free of obstruction. LPA observed the resident shower room, and it is equipped with non-skid mats and grab bars. Bathroom is sanitary and odorless. The hot water temperature was measured in residents bathroom at 115 degrees Fahrenheit. The facility is observed to be clean, odorless, and well maintained. Residents bedrooms were observed to be well organized and fully furnished with adequate lighting. Sharps locked in kitchen inaccessible to residents. Toxic materials were observed locked in the garage and inaccessible to residents. Food supply in kitchen and garage freezer was observed with an adequate two day perishable and seven day non-perishable food supply. Carbon monoxide, smoke detectors, and fire extinguisher were present at the facility. Centrally stored medication was locked in the medication cabinet. All medication was labeled and sorted by resident name. Six resident records and three staff records were reviewed. Staff have criminal record and fingerprint clearances on file. Staff have current First Aid/CPR certifications on file. Resident records were reviewed and were observed to be complete. LPA requested the facility to submit the following: Liability Insurance & LIC500. No deficiencies cited today. Report is reviewed and copy is provided.
InspectionDecember 2, 2023No deficiencies
Inspector: Arielle Pascua
Plain-language summary
On December 2, 2023, state licensing conducted a routine unannounced inspection of this facility, which is licensed for up to 6 elderly residents and currently has 5 residents. The inspector found the facility's physical condition, sanitation, medication storage and handling, food supplies, bathrooms, linens, and common areas all in compliance with regulations. The facility was asked to update and submit some routine paperwork to the state.
View full inspector notes
On 12/2/2023, Licensing Program Analyst (LPA) Arielle Pascua arrived unannounced to this facility to conduct an annual visit. LPA met with staff member, Emiley De La Cruz and explained the purpose of the visit. LPA asked that SM De La Cruz called the Facility Designated Administrator to inform them the CCL was present at this time. There were two other staff members present at the time of this this visit, Nicole Dasig and Felina Mallazab. This facility is licensed to serve and retain 6 elderly residents, all of which may be bedridden. This facility also has a dementia plan on file and hospice waiver for 4 residents. Current census was 5. It was learned that the facility has 1 resident on hospice at this time. LPA reviewed 5 resident files and 4 staff files. The administrator has an active administrator certificate #6019095740 and expires on 08/27/2024. A tour of the facility was conducted. The interior of the physical plant was in good condition and sanitary. Fire extinguishers appeared to have been annually inspected by Reliable Fire Extinguisher Company on 04/13/2023. The kitchen area was toured. LPAs observed a non-perishable and perishable foods in the cabinets and refrigerator. Additional perishable food supplies were identified in the garage. LPA observed a locked centralized stored medication cabinet located in the kitchen. Along with the administrator, the LPA observed, reviewed, and compared resident medication and medication dispensing logs. First Aid Kit was present and contained all of the required components. A tour of the bathrooms was conducted. Hot water temperature was measured and observed to be within the required range of 105-120 degrees. A linen closet was located in the hallway and presented a sufficient amount of linens to adequately supply and meet the needs of the residents at this time. A tour of the bedrooms was conducted. Resident furniture was observed to be sufficient to meet their needs at this time. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 Laundry area was toured. Laundry detergent, bleach, and all other cleaning supplies were observed to be locked and made inaccessible to the residents at this time. Common areas were toured. Living room, dining area and all other areas intended for resident use were observed to be furnished and maintained in compliance at this time. A tour of the garage was conducted. Additional perishable food supplies were identified. The exterior of the physical plant was toured. Perimeter fence was observed to be stable and gates were in good repair. The following forms and documents were requested to be updated and submitted into CCL -LIC 308 -LIC 400 -LIC 500 -LIC 610 A technical violation is being provided for Section 87355(e)(2) and a technical advisory is being provided for Section 87457(a) and 87465(h)(5) As a result of this visit, no deficiencies were observed or cited during this annual visit. An exit interview was conducted and copy of the 809 and 809-C was provided to facility at the end of this visit.
ComplaintDecember 30, 2022No deficiencies
Inspector: Komal Charitra
Other visitJune 9, 2022Type A2 deficiencies
Inspector: Komal Charitra
Plain-language summary
An unannounced annual infection control inspection was conducted on June 9, 2022. The facility lacked a visitor sign-in log and screening documentation for staff, residents, and visitors, and a sharps container was found unlocked and accessible to residents; the inspector also advised the administrator to replace hand-towels with paper-towels in bathrooms and the kitchen and to add paper-towels and covered trash bins to bathrooms. The facility was cited for these deficiencies and advised that failure to correct them could result in civil penalties.
View full inspector notes
On June 9, 2022, Licensing Program Analyst (LPA) Komal Charitra conducted an unannounced annual infection control inspection. Upon arrival LPA observed the COVID signage postage on the front door. LPA Charitra was greeted by Caregiver, Emely De La Cruz and Administrator, Elizabeth Viducich joined shortly thereafter. LPA explained the purpose of the visit and was screened at entry point, however there was no visitor sign in log. Caregiver was unable to provide screening log documentation for staff, residents and visitors. LPA toured facility and grounds. No accessible bodies of water or fire safety hazards observed. This is a single story with 7 bedrooms (6 private rooms for residents with a half bath in each room and 1 staff room), and 1 full bathroom. LPA observed the bathrooms to be equipped with liquid hand soap and hand washing signs. LPA advised Adminsitrator to ensure all bathrooms have the following; paper-towels and a covered trash bin. LPA Charitra indicated that hand-towels and bath-towels should not be present in the shared bathrooms. LPA toured the kitchen and advised Administrator to switch out hand-towels for paper-towels and disinfectant wipes. LPA observed 2 day perishable and 7 day non-perishable. LPA observed the 30-day PPE supply. Medications and toxins are stored appropriately and inaccessible to residents, however LPA observed sharps drawer to be unlocked and accessible to residents. A comfortable temperature is maintained, lighting is sufficient for comfort. First aid kit was observed to be completed. Extra linen was observed to be present. Deficiency of the Residential Care Elderly California Code of Regulations, Title 22, Division 6 is observed and cited on a LIC 809D. Failure to correct the deficiencies may result in civil penalties. This report is reviewed and discussed with Administrator; a copy is provided with appeals rights.
Regulation
87705 Care of Persons with Dementia: (f) The following shall be stored inaccessible to residents with dementia: (1) Knives, matches, firearms, tools and other items that could constitute a danger to the resident(s).
Inspector finding
Based on observations, the facility failed to lock the knives or store them appropratiely so it is inaccesible to residents which poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 06/10/2022 Plan of Correction 1 2 3 4 Deficiency was fixed in LPA's prescence. Administrator moved kitchen knives and moved it into the locked cabinet with the chemicals. Deficiency corrected and cleared.
Inspector finding
(a) Residents in all residential care facilities for the elderly shall have all of the following personal rights: (2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment. This requirement is not met as evidenced by Deficient Practice Statement 1 2 3 4 Based on observation, the facility failed to provide documentation for the daily residents and staff members screening log; the facility failed to provide documentation for the visitor's screening log. POC Due…
InspectionAugust 2, 2021No deficiencies
Inspector: Jaime Vado
Plain-language summary
On August 2, 2021, the state conducted a follow-up inspection to clarify an earlier complaint report from July 19, 2021 that had been incorrectly marked as confidential. The inspector explained that the report would be corrected and released as public, with no other changes made. No violations were found during this visit.
View full inspector notes
On 8/2/2021 Licensing Program Analyst (LPA) Jaime Vado conducted an unannounced case management tele-inspection to deliver amended report to the facility. LPA met with licensee Elizabeth Viducich and explained purpose of today's tele-inspection. LPA informed licensee that the LIC9099 complaint report dated 07/19/2021 was in error marked as confidential. LPA Vado explained that the report will now be marked as public and the amended LIC9099 will be sent to the licensee via email. No other changes to the report is being made. Report is reviewed with the licensee. No citations issued.
ComplaintJune 29, 2021No deficiencies
Inspector: Christopher Hopkins-Clarke
Plain-language summary
An unannounced annual inspection on June 29, 2021 found the facility clean, well-maintained, and in compliance with state regulations. The inspector verified that bathrooms had safety features like grab bars, medications were locked and properly labeled, hazardous materials were secured, and staff had required background clearances. No violations were found.
View full inspector notes
On June 29, 2021 Licensing Program Analyst (LPA) Chris Hopkins conducted an unannounced annual required inspection. LPA met with caregiver Emely De La Cruz and stated the purpose of the visit. Licensee Elizabeth Viducich showed up at a later time. LPA toured the indoor and outdoor premises of the facility. The indoor and outdoor passageways were free of obstruction. LPA observed the resident bathroom, and it is equipped with non-skid flooring and grab bars. Bathroom is sanitary and odorless. The hot water temperature was measured in residents bathroom at 107 degrees Fahrenheit. The facility is observed to be clean, odorless, and well maintained. Residents bedrooms were observed to be well organized and fully furnished with adequate lighting. Sharps and toxic materials were observed locked in the garage and inaccessible to residents. Food supply in kitchen and garage refrigerator/freezer was observed with an adequate two day perishable and seven day non-perishable food supply. Carbon monoxide, smoke detectors, and fire extinguisher were present at the facility. Centrally stored medication was locked in the kitchen cabinet and inaccessible by residents. All medication was labeled and sorted by resident name. Staff records were reviewed. Staff have criminal record and fingerprint clearances on file. Resident records were reviewed and were observed to be complete with documents such as Admission Agreements, Medical Assessments, and Needs and Service Plans. No deficiencies observed today. Facility is operating in compliance with Title 22 regulations. This report was discussed with Licensee, Elizabeth Viducich, and a copy of this report was provided via email.
Federal summary
CMS Care CompareNot a CMS-certified facility
California RCFEs (residential care facilities for the elderly) are licensed by the state, not by CMS. CMS data only applies to skilled nursing facilities or to CCRCs that operate a licensed SNF wing.
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