Valle Verde Care Home Iii.
Valle Verde Care Home Iii is Ranked in the top 49% of California memory care with 11 CDSS citations on record; last inspected Oct 2025.
Small 6-Bed Memory Care Home in Pleasanton, reviewed on public record.
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Compared to 152 California facilities with a similar number of beds.
RCFE memory care · 36-month window. Higher percentile = better performance on inspection record. Source: California Dept. of Social Services · Community Care Licensing.
among peers to rank.
Rankings based on 36-month CDSS inspection data. Severity and frequency: fewer citations = higher percentile. Repeat rate: lower repeat citation share = higher percentile.
FACILITY WATCH · BETA
Valle Verde Care Home Iii has 11 citations on record. Know the moment anything changes.
New findings, complaint investigations, or status changes — emailed to you free.
Citation history, plotted month by month.
11 deficiencies on record. Each bar is a month with a citation.
Finding distribution
11 total · 36 monthsScope × Severity (CMS A–L)
The rules that apply to this facility.
State requirements with the exact regulation citation, plain-language explanation, and a question to ask on tour. Rules this facility has been cited for appear first.
Plain language
Because a facility markets dementia or Alzheimer's care, state law mandates higher training standards: 12 hours of initial dementia training (6 hours before a staff member works independently with residents, 6 more within the first 4 weeks), 8 hours of annual dementia in-service every year thereafter, and an administrator must include 8 hours of dementia-specific continuing education in every 2-year recertification cycle. Training must cover individualized care plans, behavioral expressions, appropriate supervision, and the facility's dementia care philosophy.
Ask on tour
“Can you show me each direct-care staffer's most recent dementia training certificate, and tell me when their next refresher is due?”
Questions to ask before you visit.
A short pre-tour checklist tailored to Valle Verde Care Home Iii's record and state requirements.
State records show 6 Type A deficiencies (actual harm citations) — can you explain what each incident involved, what corrective actions were taken, and what systemic changes were implemented to prevent recurrence?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
The facility has been cited twice under §87705 or §87706 for dementia-care requirements — what were the specific deficiencies, and how has staff training or supervision changed as a result?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
With 11 total deficiencies across only 3 inspections, what ongoing quality-improvement processes are now in place to reduce citation rates?
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Every inspection visit, verbatim.
3 inspections in the public record, most recent first. Click any row to expand — cited rows open automatically.
2025-10-23Annual Compliance VisitNo findings
Plain-language summary
On October 23, 2025, state licensing conducted a routine annual inspection of the facility and found no violations. The inspector checked bedrooms, bathrooms, kitchen, safety equipment, food supplies, resident files, and staff records, and confirmed that smoke detectors, fire extinguishers, grab bars, first aid supplies, and medications were all in order. The facility passed inspection.
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On 10/23/2025 at 1:45PM, Licensing Program Analyst (LPA) G. Luk arrived unannounced to conduct a Required - 1 Year inspection. LPA met with Assistant Administrator, Marjorie Osia and explained the purpose of the visit. Administrator, Giselle Adams arrived 30 minutes later, but was unable to stay to sign the reports and authorized Assistant Administrator to sign licensing reports. LPA toured the facility including but not limited to bedrooms, bathrooms, dining area, kitchen, garage, and outdoor area. Smoke and carbon monoxide combination detectors were observed. Fire extinguisher was observed to be full and last serviced on 7/30/2025. One week of nonperishable and 2-day of perishable food supplies were available. Hot water temperature was measured at 107.5 degrees F in the hallway bathroom. LPA observed grab bars and non-skid mat in the bathrooms. There were adequate lights in each room. Resident rooms were observed to be cleaned and fully furnished. First Aid kit is complete. Last fire drill was conducted on 9/20/2025. LPA reviewed 6 residents and 4 staff files starting at 2:15PM. Residents and staff files were complete. All staff are fingerprint cleared and associated to the facility. LPA reviewed a sample of resident's medications. No deficiencies are being cited on this date. Exit interview conducted with Marjorie Osia. A copy of this report provided.
2024-11-06Annual Compliance VisitType A · 4 findings
Plain-language summary
During a routine annual inspection on November 6, 2024, inspectors found several medication and safety issues: medications were left unlocked in a kitchen drawer, cleaning supplies were stored in an unlocked cabinet under the sink, a resident who is bedridden was housed in a room without required fire safety clearance, and one resident was given vitamin D3 at a different dose than prescribed by their doctor and was given over-the-counter medications not ordered by a doctor. The facility locked up the medications during the inspection, and inspectors cited these violations for correction.
“Based on observation and record review, the licensee did not comply with the section cited above by having a bedridden resident without a bedridden fire clearance which poses an immediate health and safety risk to persons in care. POC Due Date: 11/07/2024 Plan of Correction 1 2 3 4 LPA received a copy of the updated facility sketch. Facility has agreed to notify the fire department. Facility will submit proof of notification and LIC200 to CCLD by POC date. Civil penalty of $500 is assessed for fire clearance violation.”
“Based on observation, the licensee did not comply with the section cited above by having unlocked cleaning supplies under the kitchen sink which poses an immediate health and safety risk to persons in care. POC Due Date: 11/07/2024 Plan of Correction 1 2 3 4 Facility has agreed to re-install lock on the cabinet under the kitchen sink and submit picture proof to CCLD by POC date.”
“Based on observation, the licensee did not comply with the section cited above by having unlocked medications in the kitchen drawer which poses an immediate health and safety risk to persons in care. POC Due Date: 11/07/2024 Plan of Correction 1 2 3 4 Staff locked up the medications during inspection. Deficiency cleared.”
“Based on observation and record review, the licensee did not comply with the section cited above by not following doctor's order for R1's medication which poses an immediate health and safety risk to persons in care. POC Due Date: 11/07/2024 Plan of Correction 1 2 3 4 Facility has agreed to obtain correct vitamin D3 for R1 and obtain doctor's order for R1's multi-viatimins and acetaminophen. Facility will submit picture proof and request for doctor's order to CCLD by POC date.”
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On 11/6/2024 at 1:15PM, Licensing Program Analyst (LPA) G. Luk arrived unannounced to conduct a Required - 1 Year inspection. LPA met with caregiver, Olivia Aquino and explained the purpose of the visit. Administrator, Giselle Adams arrived an hour later, but was unable to stay to sign the reports and authorized caregiver to sign licensing reports. LPA toured the facility including but not limited to bedrooms, bathrooms, dining area, kitchen, garage, and outdoor area. Smoke and carbon monoxide combination detectors were observed. Fire extinguisher was observed to be full and last serviced on 7/19/2024. One week of nonperishable and 2-day of perishable food supplies were available. Hot water temperature was measured at 116.4 degrees F in the hallway bathroom. LPA observed grab bars and non-skid mat in the bathrooms. There were adequate lights in each room. Resident rooms were observed to be cleaned and fully furnished. First Aid kit is complete. Last fire drill was conducted on 10/15/2024. LPA reviewed 6 residents and 3 staff files starting at 2:10PM. LPA reviewed a sample of resident's medications. LPA interviewed 2 staff during inspection. At 1:40PM, LPA observed unlocked medications in the kitchen drawer. Staff locked up the medication during inspection. At 1:45PM, LPA observed unlocked cleaning supplies in cabinet under the kitchen sink. The lock was not re-installed after cabinet was painted. At 3:20PM, LPA observed R6 was in room 3 and records indicates that R6 is bedridden. Facility does not have a bedridden fire clearance. (Continue on LIC809C...) 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 At 4:29PM, LPA observed R1's vitamin D3 is 400 unit indicated in the doctor's order. However, LPA observed vitamin D3 bottle given was 2000 unit. R1 was given multi-vitamins and have acetaminophen without doctor's order. The deficiencies were observed (see LIC 809D) and cited from the California Code of Regulations, Title 22. Failure to correct deficiencies may result in civil penalties. Exit interview conducted with Olivia Aquino. A copy of this report, civil penalty, and appeal rights was provided.
2023-11-02Annual Compliance VisitType A · 7 findings
Plain-language summary
During a routine annual inspection on November 2, 2023, inspectors found several recordkeeping issues: one resident lacked a current care plan, another lacked a medical assessment, a third had no tuberculosis test on file, and two hospice residents did not have doctor's orders for their bed rails; inspectors also found one staff member without current first aid training, another without annual training since April 2022, a broken lock on the kitchen knife drawer (which the administrator fixed during the visit), and a medication discrepancy where a resident was being given a higher dose of an antidepressant than the old doctor's order specified (though the facility obtained an updated order during inspection). The facility's physical environment, safety equipment, food supplies, and fire preparedness met standards.
“Based on observation, the licensee did not comply with the section cited above by not having the knives drawer locked which poses an immediate health and safety risk to persons in care. POC Due Date: 11/03/2023 Plan of Correction 1 2 3 4 Administrator has repaired the lock during inspection. Deficiency cleared.”
“Based on observation and record review, the licensee did not comply with the section cited above by not having a new order for R1's Citalopram which poses an immediate health and safety risk to persons in care. POC Due Date: 11/03/2023 Plan of Correction 1 2 3 4 Facility obtained a copy of the doctor's order during inspection. Deficiency cleared.”
“Based on record review, the licensee did not comply with the section cited above by not having current annual training for S3 which poses a potential health and safety risk to persons in care. POC Due Date: 11/27/2023 Plan of Correction 1 2 3 4 Administrator has agreed to obtain annual training for S3 and submit completion document to CCLD by POC date.”
“Based on record review, the licensee did not comply with the section cited above by not having TB test results for R3 which poses a potential health and safety risk to persons in care. POC Due Date: 11/27/2023 Plan of Correction 1 2 3 4 Administrator has agreed to obtain TB test results for R3 and submit a copy to CCLD by POC date.”
“Based on record review, the licensee did not comply with the section cited above by not having doctor's order for R3 and R5's full bed rails which poses a potential health and safety risk to persons in care. POC Due Date: 11/27/2023 Plan of Correction 1 2 3 4 Administrator has agreed to obtain full bed rail orders for R3 and R5. Administrator will submit copies of full bed rail orders to CCLD by POC date.”
“Based on record review, the licensee did not comply with the section cited above by not having current medical assessment for R4 and reappraisal for R1 which poses a potential health and safety risk to persons in care. POC Due Date: 11/30/2023 Plan of Correction 1 2 3 4 Administrator has agreed to obtain current medical assessment for R4 and appraisal needs & service plan for R1. Administrator will submit copies to CCLD by POC date.”
“Based on record review, the licensee did not comply with the section cited above by not having current first aid training for S1 which poses a potential health and safety risk to persons in care. POC Due Date: 11/27/2023 Plan of Correction 1 2 3 4 Administrator has agreed to obtain current first aid training for S1 and submit certificate to CCLD by POC date.”
Read raw inspector notesClose inspector notes
On 11/2/2023 at 9:10AM, Licensing Program Analyst (LPA) G. Luk arrived unannounced to conduct a Required - 1 Year inspection. LPA met with caregiver, Olivia Aquino and explained the purpose of the visit. Assistant Administrator, Marjorie Osia arrived 40 minutes later. Administrator, Giselle Adams arrived at facility around 12:30PM. The facility’s fire clearance was approved for 6 non-ambulatory residents. LPA toured the facility including but not limited to bedrooms, bathrooms, dining area, kitchen, garage, and outdoor area. Smoke and carbon monoxide detectors were observed. Fire extinguisher was observed to be full and last serviced on 7/14/2023. One week of nonperishable and 2-day of perishable food supplies were available. Hot water temperature was measured at 116.5 degrees F in the hallway bathroom. LPA observed grab bars and non-skid mat in the bathrooms. There were adequate lights in each room. Resident rooms were observed to be cleaned and fully furnished. First Aid kit is complete. Last fire drill was conducted on 9/20/2023. LPA reviewed 5 resident and 4 staff files starting at 10:45AM. LPA reviewed a sample of resident's medications starting at 1:50PM. LPA interviewed 2 residents and 2 staff at 2:30PM. At 9:45AM, LPA observed knives drawer was unlocked. LPA observed the lock on the drawer was broken and unable to lock properly. Administrator repaired lock during inspection. At 11:00AM, LPA observed R1 does not have a current appraisal needs and service plan and R4 does not have a current medical assessment on file. At 11:10AM, LPA observed R3 does not have TB test result on file during record review. (Continue on LIC809C...) 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 At 12:00PM, LPA observed S1 does not have a current First Aid training. At 12:30PM, LPA observed S3 does not have current annual training completed. S3's most recent training was completed in April 2022. At 1:00PM, LPA observed R3 and R5 does not have a doctor's order for full bed rails. Both R3 and R5 is on hospice care. At 2:10PM, LPA observed doctor's order (dated 8/2/2019) for R1's Citalopram was 10mg. However, R1 has a open bottle of Citalopram for 20mg. Facility's MAR also has Citalopram 20mg documented. Facility obtained a copy of the new doctor's order during inspection. The deficiencies were observed (see LIC 809D) and cited from the California Code of Regulations, Title 22 and Health & Safety Code. Failure to correct deficiencies may result in civil penalties. Exit interview conducted. A copy of this report and appeal rights was provided.
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