Parkview, the

On 2/20/2026 at 4:00PM, Licensing Program Analyst (LPA) G. Luk arrived unannounced to conduct a case management visit in regards to incident report received on 2/6/2026. LPA met with Executive Director, Aireen Tibon and informed her the reason for the visit. Based on the incident report received on 2/6/2026, resident (R1) was found in a sitting position in the hallway and R1 doesn't remember how R1 fell. Staff called 911 and R1 was taken to the hospital. R1 was diagnosed with lower lumbar fracture and contusion and returned to the facility later that day. During visit, LPA reviewed R1's file and interviewed R1. LPA observed R1 had a walker to assist with ambulation. R1 stated R1 is doing fine and wears a call button if R1 needs assistance. R1 verbalized R1 is able to use the call button and staff would respond to the call. No deficiencies are being cited on this date. Exit interview conducted and a copy of this report provided.

On 2/20/2026 at 9:45AM, Licensing Program Analyst (LPA) G. Luk arrived unannounced to conduct a Required - 1 Year inspection. LPA met with Executive Director, Aireen Tibon and explained the reason for the visit. LPA toured the facility including but not limited to bedrooms, bathrooms, dining area, kitchen, activity rooms, common areas, and outdoor area. Centrally stored medications were locked in medication carts located in med rooms. First Aid kit is complete. Smoke detectors were interconnected with sprinkler system. Carbon monoxide detectors were observed in resident's rooms. Fire extinguishers were observed to be full and last serviced on 2/11/2026. One week of nonperishable and 2-day of perishable food supplies were available. Facility orders food twice a week. Freezer’s temperature was registered at -2 degree F while the refrigerator’s temperature was recorded at 33 degrees F. Hot water temperature was measured at 117.2 degrees F in a resident's bathroom. Grab bars for each toilet and shower were installed. Non-skid mats were observed. There were adequate lights in each room. Resident rooms were observed to be cleaned and fully furnished. LPA reviewed 5 residents and 5 staff files starting at around 1:50PM. Residents and staff files were complete. Staff are fingerprint cleared and associated to the facility. LPA reviewed a sample of resident's medications during inspection. No deficiencies are being cited on this date. Exit interview conducted. A copy of this report provided.

On 3/9/2022 at 1:45PM, Licensing Program Analyst (LPA) G. Luk arrived unannounced to conduct an Infection Control Inspection. LPA met with Executive Director, Aireen Tibon. Upon entry, LPA was asked to complete the automated system for COVID-19 screening. LPA observed hand sanitizer at screening station. LPA toured facility including but not limited to resident's bedrooms, bathrooms, kitchen, common areas, and outdoor areas. LPA observed cough etiquette, signs & symptoms, and physical distancing are posted in the common areas. All hand washing stations were equipped with soap and paper towel. Hand washing posters were posted in bathrooms. Smoke and carbon monoxide detectors observed. Indoor and outdoor passageways are free of obstruction. During record review, LPA observed visitors log and temperature log for both residents and staff. LPA observed facility has a copy of Mitigation Plan on file. Staff were FIT tested and have documentation on file. LPA observed PPE, food supplies, and paper supplies are sufficient. No deficiencies are being cited on this date. Exit interview conducted. A copy of this report was provided.

On 12/2/2025 at 2:30PM, Licensing Program Analyst (LPA) G. Luk arrived unannounced to conduct a case management visit in regards to SOC341. LPA met with Executive Director, Aireen Tibon and informed her the reason for the visit. Based on the SOC341, staff (S3) grabbed a resident (R1) by the arms forcing R1 to stand up. This action resulted in R1 sustaining a skin tear on R1's arm. During visit, LPA interviewed staff and resident. LPA reviewed R1 and S3's files. Interview with staff indicated that S2 witnessed the incident where S3 grabbed R1's arm which caused a large skin tear on R1's right arm. Interview with R1 revealed R1 did not remember how the injury on right arm was sustained. LPA was informed that the facility conducted an internal investigation and S3 was terminated. Facility conducted an in-service training on resident rights shortly after incident occurred. The deficiency was observed (see LIC 809D) and cited from the California Code of Regulation, Title 22. Failure to correct the deficiency may result in civil penalties. Exit interview conducted. A copy of this report and appeal rights provided.

Staff did not ensure that resident took medication as prescribed Interview with residents revealed staff are good at giving medication. Interview with staff indicated staff would compare the resident's medication with E-MAR prior to administering medications to residents. Staff hid or camouflaged resident medication in another substance Interview with staff revealed that only residents that has a crushed order would have their medications crushed and mixed with applesauce. R1 had a doctor's order for crushed medications and mixed with applesauce. Staff do not respond to resident's call for assistance in a timely manner Interview with residents revealed that staff would take a few minutes to respond to call button. Interview with staff indicated there was an issue with staff clearing the call after responding to residents which caused a longer time in the pull cord logs. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did occur, therefore the allegations are UNSUBSTANTIATED . Exit interview conducted with Sherallyn Dones. A copy of this report provided.

On 5/7/2025 at 4:00PM, Licensing Program Analyst (LPA) G. Luk arrived unannounced to conduct a case management visit in regards to incident report received. LPA met with Resident Care Coordinator, Sherallyn Dones and informed her the reason for the visit. Based on the incident report received, resident (R1) was taken to the hospital due to change in activity level. R1 was diagnosed with a fracture on left elbow. R1 was discharged from the hospital with a sling Based on interview with S1, R1 did not have a fall. S1 stated R1 did not have any injuries prior to the hospital visit. R1 follow up with Orthopedics. R1's activity level returned to normal. Interview with R1 indicated that R1 was doing well and was watching TV during visit. No deficiencies are being cited on this date. Exit interview conducted with Sherallyn and a copy of this report provided.

On 7/30/2024 LPA collected R1’s admission agreement, physician’s report, and care plans. R1 was admitted to the facility at a level 2 in assisted level. A level 2 states that the resident requires minimum assistance. Between 9/7/2023 and 7/9/2024 R1 had a total of eleven (11) documented falls while at the community. On 12/20/2024 LPA interviewed the ED who stated that due to the increase of R1’s falls and observations made of R1 while evaluating for return to the community that R1 required more assistance to return to the community. ED provided email correspondences with R1’s responsible party offering solutions for R1 to return to return to the community safely. However, R1’s responsible party and the facility did not come to a resolution for R1’s return. R1 was moved out from the facility on 08/09/2024. Based on interviews, file reviews, and email correspondence trying to find a safe way for R1 to return to the community the allegation “Facility is refusing to take resident back into care “ is unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED . No deficiencies cited during visit. Exit interview conducted and a copy of this report provided.

On 2/19/2025 at 9:45AM, Licensing Program Analyst (LPA) G. Luk arrived unannounced to conduct a Required - 1 Year inspection. LPA met with Resident Care Coordinator, Sherallyn Dones and explained the reason for the visit. LPA toured the facility including but not limited to bedrooms, bathrooms, dining area, kitchen, activity rooms, common areas, and outdoor area. Centrally stored medications were locked in medication carts located in med rooms. First Aid kit is complete. The facility has a written emergency disaster plan. Smoke detectors were interconnected with sprinkler system. Carbon monoxide detectors were observed. Fire extinguishers were observed to be full and last serviced on 3/25/2024. One week of nonperishable and 2-day of perishable food supplies were available. Facility orders food twice a week. Freezer’s temperature was registered at 0 degree F while the refrigerator’s temperature was recorded at 40 degrees F. Hot water temperature was measured at 120 degrees F in a resident's bathroom. Grab bars for each toilet and shower were installed. Non-skid mats were observed. There were adequate lights in each room. Resident rooms were observed to be cleaned and fully furnished. Indoor and outdoor passages were free of obstruction. During visit, LPA reviewed 5 residents and 5 staff files. LPA observed staff completed annual training. LPA reviewed a sample of resident's medications during inspection. No deficiencies are being cited on this date. Exit interview conducted. A copy of this report provided.

On 2/15/2024 at 3:05PM, Licensing Program Analyst (LPA) G. Luk arrived unannounced to conduct a Required - 1 Year inspection. LPA met with Executive Director, Aireen Tibon. The facility’s fire clearance was approved for 123 non-ambulatory residents and 13 residents may be under hospice care. LPA toured the facility including but not limited to bedrooms, bathrooms, dining area, activity rooms, kitchen, common areas, and outdoor area. Centrally stored medications were locked in medication carts located in med rooms. First Aid kit is complete. The facility has a written emergency disaster plan. Smoke detectors were interconnected with sprinkler system. Carbon monoxide detectors were observed. Fire extinguishers were observed to be full and last serviced on 3/2/2023. One week of nonperishable and 2-day of perishable food supplies were available. Facility orders food twice a week. Freezer’s temperature was registered at -1 degree F while the refrigerator’s temperature was recorded at 34 degrees F. Hot water temperature was measured at 120 degrees F in a resident's bathroom. Grab bars for each toilet and shower were installed. Non-skid mats were observed. There were adequate lights in each room. Resident rooms were observed to be cleaned and fully furnished. Indoor and outdoor passages were free of obstruction. No deficiencies are being cited on this date. LPA will return at a later time to complete the inspection. Exit interview conducted. A copy of this report was provided.

On 3/27/2023 at 1:30PM, Licensing Program Analysts (LPAs) G. Luk and K. Nguyen arrived unannounced to conduct a Case Management visit in regards to death report received on 3/22/2023. LPAs met with Executive Director, Aireen Tibon. LPAs received death report on 3/22/2023 for resident (R1). Death report stated that resident was found on the floor unresponsive and staff called 911. Police arrived on scene. LPAs interviewed two staff who stated PM shift provided medications to R1 at around 8-8:30PM and R1 was doing well with a good appetite. Record review indicated that R1 was diagnose with hypertension. When S1 arrived at R1's room for morning meds at around 5:40AM, S1 found R1 unresponsive on the floor. S1 called for assistance and called 911. No deficiencies were cited on this date. Exit interview conducted. A copy of this report provided.

On 2/3/2023 at 1:35PM, Licensing Program Analyst (LPA) G. Luk arrived unannounced to conduct an Infection Control Inspection. LPA met with Business Service Manager, Michelle Jauco. Executive Director, Aireen Tibon arrived an hour later. Upon entry, LPA's temperature was checked and asked to check-in on automated system. LPA observed hand sanitizer at screening station. LPA toured facility including but not limited to bedrooms, bathrooms, kitchen, common areas, and outdoor areas. LPA observed cough etiquette, signs & symptoms, and physical distancing are posted in the common areas. Facility has 2 days of perishable and 7 days of nonperishable food supplies. Facility order food supplies twice a week. Refrigerator temperature was observed at 34 degrees F and freezer temperature was observed at -11 degrees F. All bathrooms were equipped with soap and paper towel. Hand washing posters were posted at sinks and bathrooms. Hot water was measured at 120 degrees F. Fire extinguisher was observed to be full and last serviced on 2/24/2022. During record review, LPA observed visitors log and temperature log for both residents and staff. LPA observed facility has a copy of Mitigation Plan on file. LPA observed PPE, food supplies, and paper supplies are sufficient. No deficiencies are being cited on this day. Exit interview conducted. A copy of this report was provided.