Mori Manor.
Small Memory Care Home in San Leandro's Residential East Side, reviewed on public record.
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Compared to 141 California facilities with a similar number of beds.
RCFE memory care · 36-month window. Higher percentile = better performance on inspection record. Source: California Dept. of Social Services · Community Care Licensing.
among peers to rank.
Rankings based on 36-month CDSS inspection data. Severity and frequency: fewer citations = higher percentile. Repeat rate: lower repeat citation share = higher percentile.
Citation history, plotted month by month.
20 deficiencies on record. Each bar is a month with a citation.
Finding distribution
20 total · 36 monthsScope × Severity (CMS A–L)
The rules that apply to this facility.
State requirements with the exact regulation citation, plain-language explanation, and a question to ask on tour. Rules this facility has been cited for appear first.
Plain language
Because a facility markets dementia or Alzheimer's care, state law mandates higher training standards: 12 hours of initial dementia training (6 hours before a staff member works independently with residents, 6 more within the first 4 weeks), 8 hours of annual dementia in-service every year thereafter, and an administrator must include 8 hours of dementia-specific continuing education in every 2-year recertification cycle. Training must cover individualized care plans, behavioral expressions, appropriate supervision, and the facility's dementia care philosophy.
Ask on tour
“Can you show me each direct-care staffer's most recent dementia training certificate, and tell me when their next refresher is due?”
Questions to ask before you visit.
A short pre-tour checklist tailored to Mori Manor's record and state requirements.
State records show 5 Type A deficiencies (actual harm citations) — what were the specific circumstances of each, and what corrective actions were implemented?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
Eight complaints have been filed with CDSS — how many were substantiated, what were the subjects, and what changes resulted from the investigations?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
With 17 Type B deficiencies (potential for harm) across 36 inspection reports, what systemic changes has the facility made to reduce recurring compliance issues?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
Every inspection visit, verbatim.
14 inspections in the public record, most recent first. Plain-language summaries open first — click into any row for the full citation text.
2026-02-03Other VisitType A · 1 finding
Plain-language summary
During an unannounced visit on February 3, 2026, inspectors found that the facility did not obtain medication refills for a resident in a timely manner. The facility was cited for this violation and notified that failure to correct it could result in penalties. An exit interview was conducted with staff and the facility received a copy of the report and information about appeal rights.
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“Based on record review and interview, the licensee did not comply with the section above by not obtaining medication refills in a timely manner for R1 which poses an immediate health and personal rights risks the persons in care.”
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On 2/3/2026 at 11:30 PM, Licensing Program Analysts (LPA) Y. Brown arrived unannounced to conduct a Case Management visit. LPA met with care staff Maria Manjarez. While LPA Y. Brown was conducting a complaint investigation (15-AS-20260128135521) on 2/3/2026, during file review and interview LPA discovered: 1. The facility did not obtain medication refills for R1 in a timely manner. The deficiency was observed (see LIC809D) and cited from the California Code of Regulation, Title 22. Failure to correct the deficiencies may result in civil penalties. Administrator gave authorization for Maria to sign today's report. Exit interview conducted with Maria and a copy of this report and appeal rights provided.
2025-09-30Annual Compliance VisitNo findings
Plain-language summary
On September 30, 2025, inspectors conducted an unannounced follow-up visit to check on the facility's conditional use permit renewal process. The inspector toured the facility, met with the administrator, and found no deficiencies. The facility will continue working with the licensing program on the permit renewal.
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On 9/30/2025 at 1:00PM, Licensing Program Analyst (LPA) G. Luk arrived unannounced to conduct Case Management Inspection to follow up on renewal for conditional use permit (CUP). LPA met with Administrator, Mariano Alatorre and explained the reason for the visit. Planning Department, William Chin was also present during inspection. During visit, LPA toured the facility with Administrator and Planning Department. There was 12 residents and 3 staff present during inspection. LPA obtain additional information on the next steps in renewing the CUP. LPA will continue to follow up for the CUP renewal. Administrator will continue to update LPA on scheduled meetings and other changes. No deficiencies are being cited on this date. Exit interview conducted with Mariano Alatorre. A copy of this report provided.
2025-08-28Other VisitNo findings
Plain-language summary
On August 28, 2025, state inspectors conducted a routine annual inspection of the facility and found no violations. The inspector toured all areas including bedrooms, bathrooms, kitchen, and outdoor spaces, and reviewed resident and staff records, confirming that safety equipment, sanitation, lighting, temperature control, and medications were all in proper working order.
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On 08/28/2025 at 11:30 AM, Licensing Program Analyst (LPA) Y. Brown arrived to conduct an unannounced annual 1-year required inspection. LPA met with care staff Shella Onia and explained the purpose of the visit. Shella phoned Administrator (AD) Mariano Alatorre who arrived around 12:15 pm. The administrator currently holds a certificate (#6066221740) that expires on 9/25/2025. The facility’s fire clearance was approved for fourteen (14) residents, (9) may be non-ambulatory. The facility has an approved hospice waiver of four (4). LPA toured the facility including but not limited to bedrooms, bathrooms, kitchen, common area, and back yard. The facility consists of seven (7) bedrooms and three (3) bathrooms. All indoor passageways are kept free of obstruction. There are no bodies of water observed. A comfortable temperature for clients is maintained at 75 degrees Fahrenheit. LPAs observed lighting in all rooms are adequate for the comfort and safety of the clients. Hot water temperature in the facilities kitchen was measured at 109.1 degrees Fahrenheit. All toilets, hand washing, and bathing are safe, sanitary and in operating condition. The supply of extra hygiene was available for residents. Smoke detectors and carbon monoxide combination were in operating condition during visit. Fire extinguisher was last purchased on 08/11/2025. First aid kit was observed to be complete. Continued on LIC809C. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 Continued from LIC809. LPA reviewed eight (8) resident records and six (6) staff records. LPA reviewed a sample of medication. No deficiencies cited during visit. Exit interview conducted and a copy of this report provided.
2025-07-15Other VisitNo findings
Plain-language summary
On July 15, 2025, regulators conducted an unannounced follow-up inspection after receiving an incident report about a resident with a history of falls. The resident complained of leg pain on July 2nd and was transported to the hospital on July 3rd, where a small fracture in the lower leg bone was found; the facility believes the fracture may have occurred during a transfer using a lift. The facility is updating the resident's care plan with new fall prevention strategies.
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On 07/15/2025 at 10:35 AM, Licensing Program Analysts (LPAs) Y. Brown and J.Clancy-Czuleger arrived unannounced to conduct a Case Management Inspection to follow up on an incident report that LPA Y. Brown received on 7/15/2025. LPAs met with facility staff and they called the Administrator. Administrator Mariano Alatorre arrived to the facility at 10:57 AM and LPA's explained the reason for the visit. The LPAs requested the resident (R1) records for review. LPAs reviewed and obtained a copy of R1's physician's report, after-visit summary notes from Eden Hospital, and R1's current and updated Appraisal needs and services plan. LPAs interviewed Administrator (AD) and discussed that R1 has a history of falls and there have been multiple incident of falls in the past at the facility none resulting in injury. AD stated that on 07/2/2025, R1 complained of pain on their right leg at night time. AD stated that R1 was experiencing cramps on their left leg and after consulting with R1's responsible party the facility staff gave R1 Tylenol. AD stated that the facility staff did not observe any swelling on the leg. AD stated on 7/3/2025, R1 continued having pain in their left leg and at around 11:34 AM, facility staff called Royal Ambulance for a non-emergency transport to Eden Hospital. AD stated that the facility staff did not see any swelling on R1's leg at this time either. AD stated that R1's daughter contacted the facility on 7/4/2025 and stated that R1 was getting discharged and that R1 obtained a small Tibula fracture. Continued on LIC809C. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 Continued from LIC809. AD stated that they believe the fracture could have occurred during transferring R1 on the hoyer lift. AD stated they have contacted R1's daughter and have been brainstorming different fall prevention ideas to help R1. AD stated that they are updating R1's Appraisal Needs and Services Plan to reflect R1's needs. During the visit, LPAs collected corrections of deficiencies from a case management visit on 6/19/2025 including S1's administrator certificate. LPAs also discussed the current status in the facilities CPU permit and the predicted timeline. LPAs may return at a later date. Exit interview conducted with Mariano Alatorre. A copy of this report provided.
2025-06-19Other VisitType A · 4 findings
Plain-language summary
During an unannounced health and safety check on June 19, 2025, inspectors found that medications were left unlocked in a resident room and in the facility refrigerator, scissors were unlocked in a resident room, and cleaning solutions were unlocked in the laundry room. The facility also had not paid outstanding licensing fees and did not provide required documents for an administrator change. The facility was given a deadline to submit corrections and warned that failure to do so could result in civil penalties.
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“Based on observation, the licensee did not comply with the section cited above in having unlocked medications in refridegerator and a resident's room which poses an immediate health and safety risk to persons in care.”
“Based on observation, the licensee did not comply with the section cited above by having a pair of scissors unlocked in a residents room and unlocked laundry room which poses an immediate health and safety rights risk to persons in care.”
“Based on record review, the Licensee did not comply with the section cited above by not providing the documentation required for administrator change which poses a potential personal rights risk to persons in care.”
“Based on record review and interview, the licensee did not comply with the section above by not paying the late/licensing fees which poses an immediate health and safety risk to persons in care.”
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On 6/19/2025, at 2:45 PM, Licensing Program Analysts (LPAs) Y. Brown and G. Luk conducted an unannounced Case Management health and safety check. LPAs met with Mariano Alatoree, Administrator and explained the purpose of the visit. The administrator currently holds a certificate (#6066221740) that expires on 9/25/2025. LPAs toured the facility including but not limited to bedrooms, bathrooms, kitchen, common area, and back yard. The facility consists of seven (7) bedrooms and three (3) bathrooms. All indoor passageways are kept free of obstruction. There are no bodies of water observed. A comfortable temperature for residents is maintained at 72 degrees Fahrenheit. LPAs observed lighting in all rooms are adequate for the comfort and safety of the residents. Hot water temperature in the shared residents’ bathroom was measured at 105 degrees Fahrenheit. LPAs observed the following deficiencies: At 4:04 PM, LPAs observed unlocked medication in a resident room and unlocked medication in facility refrigerator. At 4:03 PM, LPAs observed scissors unlocked in a resident room and cleaning solutions and cleaning disinfectants in an unlocked laundry room. At 4:16 PM, LPAs observed facility did not pay outstanding licensing fees. At 4:17 PM, LPAs observed facility did not provide documents for administrator change. Continue to LIC809C. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 Continued from LIC809. The deficiencies were cited per Title 22 California Code of Regulations and listed on LIC809D. Failure to submit proof of corrections (POC) by plan of correction due date and/or any repeat deficiencies within a 12-month period may result in civil penalties Exit interview conduct. A copy of this report, Civil Penalty, and appeal rights provided.
2025-06-19Annual Compliance VisitNo findings
Plain-language summary
On June 19, 2025, inspectors conducted a routine follow-up visit to check on the facility's progress toward obtaining a conditional use permit from Code Enforcement. The administrator confirmed that the new applicant/licensee is working with Code Enforcement to complete required corrections. No violations were found during this visit.
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On 6/19/2025 at 2:45PM, Licensing Program Analysts (LPAs) G. Luk and Y. Brown arrived unannounced to conduct Case Management Inspection to follow up on renewal for conditional use permit (CUP) with Code Enforcement. LPAs met with Administrator, Mariano Alatorre and explained the reason for the visit. During visit, LPAs spoke with Administrator to obtain additional information on obtaining the CUP. Administrator was able to contact new applicant/licensee over the phone and LPAs were informed that new applicant/licensee is working with Code Enforcement to complete the corrections needed to obtain the CUP. LPAs obtained contact information for current and new applicant/licensee. LPAs may return at a later time. No deficiencies are being cited on this date. Exit interview conducted with Mariano Alatorre. A copy of this report provided.
2025-05-15Complaint InvestigationUnsubstantiatedNo findings
2024-09-11Other VisitType A · 2 findings
Plain-language summary
During an unannounced annual infection control inspection on September 11, 2024, inspectors found that medication was left unlocked on a kitchen table and that window screens were missing from kitchen, bedroom, and common areas. The facility addressed the unlocked medication during the visit, and inspectors noted adequate food supplies, functional safety equipment, and proper infection control signage throughout the facility.
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“Based on observation, the licensee did not comply with the section cited above by not locking R1's medication which poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 09/11/2024 Plan of Correction 1 2 3 4 S1 locked R1's medication during the visit.”
“Based on observation and interviews, the licensee did not comply with the section cited above by not providing window screens in the kitchen, bedrooms and common areas which poses a potential health, safety or personal rights risk to persons in care. POC Due Date: 11/11/2024 Plan of Correction 1 2 3 4 Licensee to update CCLD with a quote and provide photos when the screens are installed on or before POC date.”
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On 09/11/24 around 2:50 PM, Licensing Program Analyst (LPA) L. Holmes arrived unannounced to conduct an annual Infection Control Inspection. LPA was greeted by one staff upon entry and explained the purpose of the visit. Mariano Alatorre, Interim-Administrator (ADM) was telephoned by the staff member and arrived about 20 minutes later. Facility has a COVID-19 and Emergency Disaster Plan. LPA reviewed five (5) resident files and four (4) staff files. LPA observed a sign-in log at the entry. LPA and ADM toured the facility including, but not limited to common areas, bathroom, kitchen, front and side pathways. LPA observed mask, cough etiquette, social distancing and hand washing signs posted throughout. There was a sufficient supply of 2-day perishables and 7-day supply of non-perishable foods. All hand washing stations were equipped with soap and garbage cans. ADM to add paper towels to shared bathroom. There is a surplus of PPE stored centrally located inside the facility that is accessible to all care staff. The facility's temperature was 75 degrees (F). Fire extinguisher was observed full and replaced during visit with newly tagged ones. Smoke/Carbon Monoxide detectors were observed operational and first aid kit complete. The following forms are to be updated and submitted to CCLD: -LIC500 Personnel Report (Reviewed) -LIC308 Designation of Administrative Responsibility -LIC610E Emergency Disaster Plan (Reviewed) -An updated copy of Administrator Certificate(s) (Reviewed) -Staff and Resident Roster Continued on LIC809C... 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 continued from LIC809... -At 4:00 PM, LPA observed that all of the kitchen, bedroom and common areas do not have window screens attached. -At 3:18 PM, LPA observed R1's anti-seizure medication unlocked on the kitchen table. S1 locked the medication during the visit. Based on observation, deficiencies are cited from Title 22 California Code of Regulations and listed on LIC 9099D. Failure to submit proof of correction by plan of correction due date, and any repeat violations within a 12-month period may result in civil penalties. Exit interview conducted, Appeal Rights, and a copy of this report provided to Mariano Alatorre, Interim-Administrator (ADM)
2024-05-08Other VisitIJ · 1 finding
Plain-language summary
On May 8, 2024, a state licensing analyst investigated two incidents in which a resident left the facility without staff supervision on April 21 and May 3, 2024; the resident was located by police both times and returned safely without injury. The investigator found that auditory alarm signals on doors leading outside had been turned off, which violated state regulations designed to protect residents who may leave unassisted. The facility was cited for this violation and assessed a $250 civil penalty, with daily fines continuing until the doors are properly alarmed.
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“-Based of observation, the licensee did not comply with the section above in entrance/exit doors auditory signals turned off which posed immediate risk to persons in care, This is a repeat violation within 12 month period. First citation was issued on 6/28/23.”
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Licensing Program Analyst (LPA) Delmundo arrived unannounced to conduct a case management in response to Unusual Incident Report (UIR) for resident (R1) submitted by the administrator to the Department, and forwarded by another LPA to LPA Delmundo on 5/02/24. UIR indicated that at around 8:30 am on 4/21/24, staff (S1) allowed R1 to hang out in the backyard. S1 went inside to get water and when S1 returned. R1 left using the side fence door. Administrator was called who went to look for R1 and called 9-1-1. R1 was returned by the police after at 10:50 am same day. On 5/07/24, administrator submitted another UIR for R1. UIR indicated at around 2:30 pm on 5/03/24, staff (S2) called the administrator and informed that R1 ran away. Administrator gave instruction to S2 to call 9-1-1 and report R1 is missing. Police came to the facility and informed staff (S3) that R1 was found and will be transported to hospital. R1 was discharged back to the facility same day at around 10:45 pm. On this day, 5/08/24, LPA met with Beatriz Munoz, staff, and informed the reason for visit. LPA called and spoke with the administrator over the phone. LPA conducted inspection with Beatriz Munoz. Administrator arrived after about 30 minutes. LPA also met with other staff, Maura White. LPA conducted interviews, and reviewed the documents obtained from the administrator.. Administrator and staff stated R1 didn't sustain any injuries during the 2 incidents. LIC602A Phyician's Report indicated R1 can leave the facility unassisted. During today's visit, LPA observed the auditory signals on the front door and door in the common area at the back leading to the backyard were turned off. Deficiency is cited from Title 22 California Code of Regulations, and listed on 809D. A $250.00 civil penalty is assessed for repeat violation within 12 month period and will continue for $100.00/day if not corrected. ......continued on 809C (page 2) 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 Page 2 Deficiency , plan and proof of correction and civil penalty were discussed with the administrator. Administrator has to leave, and authorized Maura White to sign and receive this report. Also discussed was the updating of R1's LIC625 Appraisal/Needs and Services Plan. Copy to be submitted by 5/09/24. Exit interview conducted. Appeal Rights, LIC9098 Proof of Correction form, LIC421FC Civil Penalty Assessment, and copy of this report provided.
2024-04-30Complaint InvestigationSubstantiatedType B · 1 finding
“Based on observation, the facility did not have sufficient supply of non perishable foods which poses a potential risk to health and safety of clients under care.”
2023-11-07Complaint InvestigationSubstantiatedType B · 1 finding
Plain-language summary
A complaint investigation found a violation of California care facility regulations. The facility was cited for the violation and provided with information about appeal rights. The specific details of what was found are not included in this summary.
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“Based on interview the licensee did not have telephone service for the residents which poses/posed a potential Health, Safety or Personal Rights risk to persons in care. Administrator stated that the phone was in disrepair for about 5 (five) days due to internet problems”
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Based on LPA interviews, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED . California Code of Regulations (Title 22, Division 6, Chapter 8), are being cited on the attached LIC 9099 D. Exit interview conducted. A copy of this report and appeal rights provided .
2023-10-24Other VisitType B · 1 finding
Plain-language summary
A state inspector conducted an unannounced follow-up visit on October 24, 2023, to verify that the facility had corrected previous violations related to dementia care and medical assessments. The facility was assessed civil penalties of $100 each for late submission of correction documentation and for failing to timely complete a resident's care plan reassessment, though the reassessment was eventually completed and the violation was cleared during this visit. The administrator was informed of appeal rights and provided copies of the inspection report.
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“-Based on records, the licensee did not comply with the section above for R2's LIC602A signed by PA-C not consistent with MD's assessment. R2 was not followed-up with his MD. These pose potential health, safety, and/or personal rights risks to person in care. This is a re-citation.”
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Licensing Program Analyst (LPA) Delmundo arrived unannounced to conduct proof of correction (POC) visit and met with Ferdinand Gutierrez, administrator, and informed the reason for visit. On 9/29/23, LPA Delmundo issued citations for the following deficiencies with POCs to be submitted by 9/30/23; however, a dministrator submitted the POCs on 10/01/23. Civil penalties of $100.00 each for the following is assessed on this day, 10/24/23: 1. Section # 87705(1) Care of Persons with Dementia 2. Section # 87705(f)(2) Care of Persons with Dementia Deficiency section # 87458(a) Medical Assessment was also cited on 9/29/23 is being re-cited on this same day for failure to submit POC by 10/13/23: Deficiency section # 87463(c) Reappraisals - Administrator showed to LPA R2's LIC625 Appraisal/Needs and Services Plan which was completed on 10/09/23; however, administrator failed to submit the POC by 10/13/23. This deficiency is cleared on this day. Deficiencies and civil penalties were discussed with administrator who authorized staff, Rosamaria Munoz to sign and receive this report. Exit interview conducted. Appeal Rights, LIC9098 Proof of Correction form and copy of this report provided.
2023-09-29Other VisitType A · 7 findings
Plain-language summary
This was a follow-up inspection on September 29, 2023 to check on corrections from a previous non-compliance conference. The inspector found multiple issues: hazardous materials (weed killer, shaving cream, shovel) left unsecured in common areas; one resident had eight medications prescribed but no doctor's orders on file; another resident's medications on hand did not match the prescribed list, with some having wrong dosages and others missing entirely; and required medical documentation and care planning were outdated or incomplete, including a missed follow-up appointment that the facility had not scheduled.
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“-Based on observation, the licensee did not comply with the section above for having shovel and shave cream unlocked which poses an immediate safety risks to persons in care,”
“-Based on observation, the licensee did not comply with the section above for weed and grass killer unlocked which poses an immediate risk to persons in care,”
“-Based on records review, the licensee did not comply with the section above for not having doctor's order for R1's 8 medications which poses immediate health risk To person in care.”
“CONTINUATION OF THE ABOVE: This is a repeat violation within 12 months. First citation was issued on 7/27/23.”
“-Based on records review, the licensee did not comply with the section above for not having 3 of R2's medications and 2 medications dosage and stregth different from the order which poses immediate risks to person in care.”
“-Based on records, the licensee did not comply with the section above for R2's LIC602A signed by PA-C not consistent with MD's assessment. R2 was not followed-up with his MD. These pose potential health, safety, and/or personal rights risks to person in care.”
“-Based on record review, the licensee did not comply with the section above for R2's LIC625 Appraisal/Needs and Services Plan more than a year old which poses potential health and/or personal rights risks to person in care.”
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On this day, September 29, 2023 at 12:05 pm, Licensing Program Analyst (LPA) Delmundo arrived unannounced to conduct case management inspection as part of monitoring plan from Non-compliance Conference held on August 31, 2023. LPA met with staff Maria Manjarez, and informed the reason for visit. LPA also met with other staff, Blesilda Yamat, and Pedro Rabulan. LPA spoke over the phone with Ferdinand Ferdie' Gutierrez, administrator, who gave permission to have Maria Manjarez be with LPA during inspection. Administrator arrived after above 3 hours. LPA toured the facility inside out. LPA inspected the living room, dining area, kitchen, bathrooms, residents rooms. front, side and backyard. LPA inspected the food supples and observed good for 2 days of perishables and 7 days of non-perishables. LPA reviewed 2 residents' file. LPA observed the following: -at 12:30 pm, 12:34 pm and 12:40 pm., weed and grass killer in the front yard, shave cream unlocked in the common bathroom, and shovel in the side yard respectively. -resident (R1) has 8 medications but no doctor's order on file. -resident (R2) has 8 medications listed on After Visit Summary dated July 24, 2023 provided by the administrator via email to LPA on July 27, 2023. This document has 8 medications listed; however, facility has only 5 medications on hand of which 2 have labels with strength and dosage different from the list, 1 (a PRN) no longer on the list. Vitamin B-12, melatonin and multi Vitamin were on the list but facility does have these. Vaccine is also listed but it's not clear if resident received the vaccine. .....continued on 809C 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 -R2's LIC602A signed by a Physician Assistant (PA-C) indicated mild cognitive impairment not consistent with document signed by Hospitalist (MD). R2's After Visit Summary indicated R2 to have a follow-up visit August 21, 2023. LPA verified with administrator, and administrator indicated he has not communicated with R2's case manager to schedule the appointment. -R2's LIC625 Appraisal/Needs and Services Plan is over a year old. Deficiencies are cited from Title 22 California Code of Regulations, and listed on 809Ds. A civil penalty of of $250.00 for repeat violation of section: 87465(e), and will continue for $100.00/day if not corrected within due date. Deficiencies, plan and proof of corrections and civil penalty were discussed with the administrator. Copy of this report, Appeal Rights, LIC9098 Proof of Correction form, LIC421FC Civil Penalty Assessment, and copy of this report provided.
2023-08-31Other VisitType B · 2 findings
Plain-language summary
On August 31, 2023, the facility held a compliance conference to address ongoing problems, including a deficiency related to administrator qualifications and failure to provide proof of adequate liability insurance coverage by the required deadline. The facility was assessed a civil penalty of $2,000 for the delay in correcting the insurance issue between August 12 and August 31, 2023. The facility was notified of its appeal rights and provided with copies of the findings.
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“-Administrator failed to demonstrate ....”
“CONTINUATION: ability to comply with the Regulations as evidenced by multiple citations, civil penalties, issues such as physical plant, staffing, training, records keeping and failure to correct timely.”
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On this day, August 31, 2023, a Non-compliance Conference was conducted. The existing deficiencies, problem areas in the operation of the facility, civil penalties, repeat violations and failure to submit proof of corrections were discussed. Present at the meeting were: 1. Regional Manager Isaac Taggart 2. Licensing Program Manager (LPM) Jeremy Fong 3 Licensing Program Analyst (LPA) Alicia Delmundo 4. Jene Snipes/Licensee 5. Ferdinand Gutierrez/Administrator 6. Dr Nandeesh Veerappa Deficiency is cited from Title 22 California Code of Regulations for administrator qualification. Additional civil penalty is issued on this day for failure to submit proof of corrections by plan of correction due date for $3M liabity insurance coverage (H&S Code 1569.605). This deficiency was cited on 7/27/23. A POC visit was conducted on 8/11/23 for failure to timely correct and with civil penalty will continue until corrected. CP = $100.00/day x 20 days (8/12/23 to 8/31/23) = $2,000.00 Deficiency and plan of correction were discussed. Exit interview conducted. Appeal Rights, LIC421FC Civil Penalty and copy of this report provided.
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