California · San Leandro

California Mentor-marineview Home.

RCFE · Memory Care4 bedsDementia-trained staff
Facility · San Leandro
A 4-bed RCFE · Memory Care with 15 citations on file.
Licensed beds
4
Last inspection
Feb 2026
Last citation
May 2026
Operated by
National Mentor Healthcare, Llc
Snapshot

Small Memory Care Home in San Leandro's Marineview Area, reviewed on public record.

California Mentor-marineview Home

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Map showing location of California Mentor-marineview Home
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Peer Comparison

Compared to 152 California facilities with a similar number of beds.

RCFE memory care · 36-month window. Higher percentile = better performance on inspection record. Source: California Dept. of Social Services · Community Care Licensing.

Severity rank
11th%
Weighted citations per bed.
peer median
0
100
Repeat rank
4th%
Repeat deficiencies as share of total.
peer median
0
100
Frequency rank
59th%
Deficiencies per inspection.
peer median
0
100

Rankings based on 36-month CDSS inspection data. Severity and frequency: fewer citations = higher percentile. Repeat rate: lower repeat citation share = higher percentile.

FACILITY WATCH · BETA

California Mentor-marineview Home has 15 citations on record. Know the moment anything changes.

New findings, complaint investigations, or status changes — emailed to you free.

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The Rulebook

The rules that apply to this facility.

State requirements with the exact regulation citation, plain-language explanation, and a question to ask on tour. Rules this facility has been cited for appear first.

What dementia-care training must staff complete?22 CCR §87705 / HSC §1569.625
Cited Oct 2024+
Plain language

Because a facility markets dementia or Alzheimer's care, state law mandates higher training standards: 12 hours of initial dementia training (6 hours before a staff member works independently with residents, 6 more within the first 4 weeks), 8 hours of annual dementia in-service every year thereafter, and an administrator must include 8 hours of dementia-specific continuing education in every 2-year recertification cycle. Training must cover individualized care plans, behavioral expressions, appropriate supervision, and the facility's dementia care philosophy.

Ask on tour

Can you show me each direct-care staffer's most recent dementia training certificate, and tell me when their next refresher is due?

Tour Prep

Questions to ask before you visit.

A short pre-tour checklist tailored to California Mentor-marineview Home's record and state requirements.

01 /

The facility has 3 Type A deficiencies on file, indicating actual harm to residents — what were the specific circumstances of each citation, and what corrective actions were implemented?

Ask the operator on tour. Take notes and compare answers across facilities you visit.

02 /

Seven complaints were filed with CDSS during the inspection period — what were the subjects of those complaints, and how many were substantiated?

Ask the operator on tour. Take notes and compare answers across facilities you visit.

03 /

The facility was cited under §87705 or §87706 for dementia care — what was the specific violation, and how have dementia care practices changed since that citation?

Ask the operator on tour. Take notes and compare answers across facilities you visit.

Full Inspection Record

Every inspection visit, verbatim.

14 inspections in the public record, most recent first. Click any row to expand — cited rows open automatically.

14
reports on file
15
total deficiencies
7
severe (Type A)
2026-05-20
Complaint Investigation
Type B · 1 finding
Type B22 CCR §87468.2(a)(4)
Verbatim citation text · 22 CCR §87468.2(a)(4)

Based on record review and interview, the licensee did not comply with the section cited above by R1 leaving the facility unassisted which posed a potential health and safety risk to residents in care.

Read raw inspector notes

On 5/20/2026 at 1:00 pm, Licensing Program Analyst (LPA) Y. Brown conducted an unannounced Case Management visit regarding an incident that was reported to CCLD on 5/14/2026. LPA met with Tahmeya Stover, Program Supervisor and explained the purpose of the visit. Tahmeya phoned Precious Yepez, Administrator (ADM) and the ADM arrived shortly after. LPA received a self-reported incident report from the facility that indicated that on 5/13/2025, at around 9:30 pm, Resident 1 (R1) eloped from the facility. Interview with staff (S1), S2 and S3 revealed that R1 eloped by exiting through the back gate of the facility. Interview with S2 revealed that S3 offered R1 an alternative beverage and R1 got frustrated and began hitting their room door and cursing at staff. S2 and S3 stated that they were able to calm R1 down and R1 went to sit on the couch in the living room. S2 and S3 stated that R1 got up from the couch and walked towards the backyard and went outside. S2 stated that they tried to redirect R1 to come back inside but R1 grabbed a stick and aimed it at staff in an aggressive manner. S2 stated that R1 then ran towards the gate to exit the facility. S3 stated that S2 came to tell them that R1 had ran out of the facility but by the time staff went to look outside for R1, R1 had left the facility unassisted. S3 stated that they contacted the police. S2 stated that they drove around the neighborhood but could not find R1 so they returned back to the facility. S1 and S2 stated that R1 returned to the facility around 9:50 pm. S1 and S2 stated that after the incident occurred, staff completed a full body check on R1 and found no injuries. Continue on LIC809-C. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 Continued from LIC809. During record review, LPA observed R1's physician report dated 04/22/2026 indicates that R1 is unable to leave the facility unsupervised. LPA observed R1's Individual Behavioral Support plan dated 3/13/2026 indicates that staff are too maintain vigilant supervision of R1 while in the common areas of the facility, particularly when R1 is near exits. The following deficiency was observed (see LIC 809D) and cited from the California Code of Regulations, Title 22. Failure to correct the deficiency and/or repeat deficiency within a 12-month period may result in civil penalty. Exit interview conducted with Precious. Appeal Rights and a copy of this report provided.

2026-02-13
Other Visit
Type A · 1 finding

Plain-language summary

On February 13, 2026, inspectors investigated a medication error that occurred on January 5, 2026, when a resident's medication was missed. The facility's program director, who was responsible for medication distribution that day, stated they did not remember why the dose was missed and may have been occupied with other tasks. The facility must submit a corrective action plan to prevent similar missed medications in the future.

Type A22 CCR §87465(a)(4)
Verbatim citation text · 22 CCR §87465(a)(4)

Based on interview and record review the Licensee did not comply with the section cited above in that R1's afternoon medication was not given which poses an immediate health risk to person in care.

Read raw inspector notes

On 2/13/2026 at 12:30 PM, Licensing Program Analyst (LPA) Y. Brown conducted an unannounced Case Management visit regarding an incident that was reported to CCLD on 1/6/2026. LPA met with Precious Yepez, Program Director and explained the purpose of the visit. The incident of missed medication occurred on 1/5/2026. Program Director (PD) stated that they were the only staff that was able to pass out medication since the other two staff on shift were registry staff. PD stated that they don't remember why the medication was missed and might have been busy with other tasks. The deficiency is cited per Title 22 California Code of Regulations and listed on LIC809D. Failure to submit proof of corrections (POC) by plan of correction due date and/or any repeat deficiencies within a 12-month period may result in civil penalties. Exit interview conducted with Precious. A copy of the appeal rights and this report was provided.

2026-02-13
Complaint Investigation
Type B · 1 finding

Plain-language summary

During a complaint investigation on December 17, 2025, inspectors found that the facility failed to report two maintenance problems: a loss of electricity and a non-functioning heater. The facility also did not submit incident reports about these issues as required. The facility was cited for these violations and informed that failure to correct them could result in civil penalties.

Type B22 CCR §87211(a)
Verbatim citation text · 22 CCR §87211(a)

Based on interview the Licensee did not comply with the section cited above in that the facility did not report to licensing about the facility being without electricity and the heater breaking which poses a potential safety risk to persons in care.

Read raw inspector notes

On 2/13/2026 at 11:30 AM, Licensing Program Analyst (LPA) Y. Brown arrived unannounced to conduct a Case Management visit. LPA met with Precious Yepez, Program Director and explained the purpose of the visit. While LPA Y. Brown was conducting a complaint investigation (15-AS-20251217090546) on 12/17/2025 during file review and interview LPA discovered: 1. The facility did not submit any incident reports in regards to the facility not having electricity and the heater not working. The deficiency was observed (see LIC809D) and cited from the California Code of Regulation, Title 22. Failure to correct the deficiencies may result in civil penalties. Exit interview conducted with Precious and a copy of this report and appeal rights provided.

2026-02-03
Other Visit
No findings
Inspector · Yasamin Brown

Plain-language summary

An investigator looked into a complaint that staff were violating a resident's personal rights by not respecting a preference for female staff members. Interviews with the resident's representative, facility staff, and review of the resident's care plan found no evidence that the resident had requested female staff or that the facility was violating any preference—staff noted the resident's reactions to different staff members varied based on mood rather than gender preference. No violation was found.

Read raw inspector notes

Continued from LIC9099. Allegation: Staff is violating resident's personal rights Finding: Unsubstantiated Interview with the reporting party (RP) revealed that R1 has never requested only a women staff to help them with their ADLS (activities of daily living) but they are concerned that R1 only prefers certain staff members. RP stated that it depends on R1's mood on how they react to certain staff members. W1 stated that R1 has expressive behaviors towards different staff but has no issue with the specific gender of staff to help them. W2 stated that R1 has never talked to them about wanting only a women staff. Interview with S1 and S2 revealed that R1 has never requested or asked for a specific gender to help them but R1 has behaviors towards different staff members depending on their mood. LPA reviewed R1's IPP and LIC602 and there were no indications or orders that stated that R1 needs to only be helped by a specific gender. Based on interviews and record review during visit, the allegation that staff at the facility are not monitoring resident's blood pressure was found to be unsubstantiated. A finding that a complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. No deficiency cited. Exit Interview conducted with Precious and copy of this report provided.

2026-01-16
Other Visit
No findings

Plain-language summary

On January 16, 2026, the state conducted an unannounced investigation visit after a resident reported an allegation of sexual abuse by a staff member on January 13, 2026. The facility reported the allegation to Adult Protective Services and local police, placed the staff member on administrative leave, and cooperated with the state's review of resident records. No violations were cited during this visit, though the state indicated it would conduct further investigation and return if needed.

Read raw inspector notes

On 1/16/2026 at 3:00 pm, Licensing Program Analyst (LPA) Y. Brown conducted an unannounced Case Management visit regarding an incident that was reported to CCLD on 1/15/2026. LPA met with Renny Manansala, Administrator and explained the purpose of the visit. S2 submitted an incident report that stated R1 alleges S5 has been sexually abusing R1 to the department on 1/15/2026. The incident report states that the incident happened on 1/13/2026. LPA interviewed Staff (S1) and Resident (R1) during visit. S1 stated that the incident has been reported to Adult Protective Services (APS) and the Local Police Department was contacted. S1 stated that the police have started their own investigation and told the facility to hold off on their internal investigation at this time. S1 stated that S5 has been put on administrative leave. LPA was unable to interview S5 at this time. During Visit, LPA obtained the following resident records: R1's LIC 602 (Medical Assessment), Hospice Care Plan, ID &Emergency form, Face Sheet, IPP, IBSP and incident report. LPA also collected the Adult Protective Services (APS) report. Continue on LIC809C. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 Continued from LIC809. No deficiencies cited during the visit. LPA will conduct further investigation and will return if needed. Exit interview conducted with Renny and a copy of this report provided.

2025-12-26
Other Visit
Type A · 1 finding

Plain-language summary

On December 26, 2025, an unannounced inspection found that a staff member had not completed required fingerprint clearance and was not properly registered with the facility. The facility was assessed a $500 civil penalty for this violation. The facility was notified of the deficiency and given information about appeal rights.

Type A22 CCR §80019(e)(3)
Verbatim citation text · 22 CCR §80019(e)(3)

Based on record review the Licensee did not comply with the section cited above in not having S1 fingerprint cleared and associated to the facility which poses an immediate health and safety risk to persons in care.

Read raw inspector notes

On 12/26/2025 at 11:45 AM, Licensing Program Analyst (LPA) Y. Brown arrived unannounced to conduct a case management visit. LPA met with Program Supervisor Tahmeya Stover. During the course of investigation for complaint (#15-AS-20251216100733), the following deficiency was observed: 1) LPA reviewed Guardian and observed S1 was not fingerprint cleared or associated to the facility. Civil penalty of $500 is being assessed on today's visit. The deficiency was observed (see LIC 809D) and cited from the California Code of Regulations, Title 22. Failure to correct deficiencies may result in civil penalties. Exit interview conducted with Tahmeya and a copy of this report, civil penalty, and appeal rights provided.

2025-11-14
Annual Compliance Visit
No findings

Plain-language summary

On November 14, 2025, inspectors conducted an unannounced visit and complaint investigation at the facility. During interviews, management acknowledged staffing shortages but stated they were actively interviewing and hiring to fill open positions; inspectors requested documentation of the staff schedule and new hires by November 21, 2025, and instructed that all empty time slots on the schedule must be filled with assigned staff members.

Read raw inspector notes

On 11/14/2025 at 10:45 AM, Licensing Program Analysts (LPAs) Y. Brown and K. Nguyen arrived unannounced to conduct a Case Management visit. LPA met with Precious Yepez, Program Director. While LPAs were conducting a complaint investigation ( #15-AS-20251107121710) on 11/14/2025, During interview, S1 stated that the facility is short staffed however, management has been conducting interviews and hiring regarding the short-staffing. LPAs requested the following document: Staff schedule and updates on any new hires on staffing submitted to CCLD by 11/21/2025. LPAs discussed with S1 that all times on the staff schedule that are empty needs to be indicated with a staff member. Exit interview conducted with Precious Yepez and a copy of this report provided.

2025-09-19
Annual Compliance Visit
Type A · 5 findings

Plain-language summary

During a routine annual inspection on September 19, 2025, inspectors found multiple staffing and safety issues: all five staff members were missing required annual training hours, three of five staff lacked current first aid certifications, two staff members had not completed background clearance, the facility had no current administrator on site, a required quarterly fire drill had not been conducted, and hot water in a resident bathroom measured 139.4 degrees Fahrenheit (which poses a scalding risk). The facility was assessed a civil penalty of $1,250 and given until September 26, 2025 to submit a plan showing how these violations will be corrected.

Type A
Verbatim citation text

Based on observation, interview, and record review, the licensee did not comply with the section cited above in not having S1 and S2 fingerprinted and associated to the facility which poses an immediate health, safety or personal rights risk to persons in care POC Due Date: 09/22/2025 Plan of Correction 1 2 3 4 By POC date, Licensee agreed to have S1 and S2 fingerprinted and associated to the facility and submit copy of fingerprint document to CCLD.

Type B
Verbatim citation text

Based on record review, the licensee did not comply with the section cited above in that S1, S2, S3, S4 and S5 had missing 20 hr annual training which poses a potential health and safety risk to persons in care. POC Due Date: 09/26/2025 Plan of Correction 1 2 3 4 By POC date, Administrator agreed to submit documentation of completed 20 hr annual training to CCLD.

Type B22 CCR §87411(c)(1)
Verbatim citation text · 22 CCR §87411(c)(1)

Based on record review, the licensee did not comply with the section cited above in that 3/5 staff members did not have first aid certification on file which poses an immediate health and safety risk to persons in care. POC Due Date: 10/03/2025 Plan of Correction 1 2 3 4 By POC date, the Administrator agrees to schedule all staff members to recieve first aid training and submit documentation of first aid certifications to CCLD by POC date.

Type B
Verbatim citation text

Based on file review, the licensee did not comply with the section cited above in that the facility did not have a current fire drill since the last drill was conducted in 2023 which poses a potential health and safety rights risk to persons in care. POC Due Date: 09/26/2025 Plan of Correction 1 2 3 4 By POC date, the Administrator has agreed to conduct emergency disaster fire drills quarterly and will send a copy of the most recent drill to CCLD by POC date. Administrator has agreed to conduct a fire drill in the facility by 9/26/2025.

Type A22 CCR §87303(e)(2)
Verbatim citation text · 22 CCR §87303(e)(2)

Based on observation the licensee did not comply with the section cited above as water temperature observed at 139.4 degrees Fahrenheit which poses an immediate health and safety risk to persons in care. POC Due Date: 09/22/2025 Plan of Correction 1 2 3 4 By POC date, the administrator agrees to submit weekly temperate checks and send a copy via email. Administrator agrees to submit proof of maintence staff adjusting the water temperate between 105 and 120 degrees Fahrenheit and submit to CCLD.

Read raw inspector notes

On 09/19/2025 at 11:30 AM, Licensing Program Analyst (LPA) Y. Brown conducted an unannounced annual 1-year required inspection. LPA met with LVN/ Care Staff Ruth Duffy and explained the purpose of the visit. Ruth phoned the Program Director (PD) Precious Yepez. PD arrived to the facility at around 12:00 PM. The facility’s fire clearance was approved for four (4) residents, four (4) may be non-ambulatory. LPA toured the facility including but not limited to bedrooms, bathrooms, kitchen, common area, garage, and back yard. The facility consists of four (4) bedrooms and two (2) bathrooms. All indoor passageways are kept free of obstruction. There are no bodies of water observed. A comfortable temperature for residents is maintained at 73 degrees Fahrenheit. LPA observed lighting in all rooms are adequate for the comfort and safety of the resident. All toilets, hand washing, and bathing are safe, sanitary and in operating condition. The supply of extra hygiene was available for residents. Smoke detectors and carbon monoxide combination were in operating condition during visit. Fire extinguisher was last purchased on 8/4/2025. First aid kit was observed to be complete. LPA reviewed five (5) staff and three (3) resident records. LPA reviewed a sample of medication. Continued on LIC809C. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 (Continued from LIC809...) LPA observed that the Emergency Disaster Plan was last reviewed on 7/26/2025. The following forms will be updated and submitted to CCLD by 9/26/2025: LIC610D: Emergency disaster plan LIC500: (Personnel Record) THE FOLLOWING DEFICIENCIES WERE OBSERVED DURING VISIT: At 3:00 pm, LPA observed missing 20 hours of annual training from 0/5 staff members. At 3:15 pm, LPA observed missing first aid certifications from 3/5 staff members. At 3:30 pm, LPA observed no current administrator at the facility. At 3:35 pm, LPA observed that 2/5 staff members were not fingerprint cleared or associated to the facility. At 4:30 pm, LPA observed that there wasn't an updated quarterly fire drill conducted. At 5:00 pm, LPA observed that the hot water temperature in the shared resident restroom was measured at 139.4 degrees Fahrenheit. *An immediate civil penalty of $1250.00 will be assessed on today's date. Deficiencies are cited per Title 22 California Code of Regulations and listed on LIC809D. Failure to submit proof of corrections (POC) by plan of correction due date and/or any repeat deficiencies within a 12-month period may result in civil penalties. Exit interview conducted. A copy of the appeal rights, LIC421FC, LIC421BG and this report provided.

2025-04-22
Other Visit
Type A · 2 findings

Plain-language summary

During an unannounced investigation on April 22, 2025, inspectors found that hot water in the kitchen measured 150.3 degrees Fahrenheit and that the facility had not submitted required paperwork to the state documenting a change in administrator. The facility was told to correct these issues and submit proof of correction by a specified deadline.

Type A22 CCR §87303(e)(2)
Verbatim citation text · 22 CCR §87303(e)(2)

-Based on observation, the licensee did not comply with the section above. Hot water temperature was measured at 150.3 degrees in the kitchen and 146.6 degrees Fahrenheit in the restroom which poses immediate safety risk to persons in care.

Type B22 CCR §87407(k)
Verbatim citation text · 22 CCR §87407(k)

-Based on observation, the Administrator is not listed as the current administrator of the facility.

Read raw inspector notes

On 04/22/2025, at 9:00 AM, Licensing Program Analysts (LPAs) Y. Brown and J. Sampair arrived unannounced to conduct an investigation of complaint 15-AS-20250414141712. The LPAs met with Administrator Maehellena Harlan and informed her of the reason for the visit. LPA Brown observed the following: -At 10:15 AM, hot water temperate in the ki tchen was measured at 150.3 Degrees Fahrenheit. -At 10:35 AM, during record review it was discovered that the proper documentation for change of administrator has not submitted to the Department . Deficiency is cited from Title 22 California Code of Regulations, and listed on 809-D. Failure to submit proof of correction by plan of correction due date and any repeat violation may result in civil penalty. Deficiency and plan and proof of correction were discussed with the administrator. Exit interview conducted. Appeal Rights and copy of this report provided.

2025-04-22
Complaint Investigation
Mixed
Type A · 1 finding
Inspector · James Sampair

Plain-language summary

A complaint alleged that staff were not properly cleaning the home. Inspectors visited and found the home was clean, and determined there was not enough evidence to prove the cleaning complaint. No violation was found.

Type A22 CCR §87303(g)(1)
Verbatim citation text · 22 CCR §87303(g)(1)

LPAs observed that mold was growing on the drum and on the rubber gasket of the upright clothes washer, which poses an immediate health risk to persons in care.

Read raw inspector notes

... Continued from LIC 9099 The complaint alleges that staff do not properly clean the home. The LPAs inspected the facility and found that the home was properly cleaned. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove them; therefore, the allegation is UNSUBSTANTIATED. Exit interview conducted and a copy of this report was provided.

2024-12-20
Other Visit
Type B · 1 finding
Inspector · Alicia Delmundo

Plain-language summary

During a visit to the facility, inspectors discovered that the administrator who started in November 2023 was not listed in the state's employee roster system, even though she had passed a fingerprint clearance. The facility was cited for this record-keeping violation and given a deadline to submit corrective action documentation showing how they will ensure administrator information is properly reported to the state.

Type B22 CCR §80019(e)(3)
Verbatim citation text · 22 CCR §80019(e)(3)

-Based on interview and record review, the licensee did not comply with the section above in administrator not associated to this facility which poses a potential safety and/or personal rights risks to persons in care.

Read raw inspector notes

While at the facility for other reason, Licensing Program Analyst (LPA) Delmundo learned from Area Director (AD) Rosemary Maurillo that the facility has a new administrator (ADM), Maehellena Harlan, who started sometime in November 2023. However, upon checking the roster from Guardian Portal, ADM is not on the list of employees associated to this facility. Guardian Portal showed ADM is fingerprint cleared. Deficiency is cited from Title 22 California Code of Regulations and listed on 809D . Failure to submit proof of correction by plan of correction due date and any repeat violation within 12 month period may result in civil penalty. Deficiency and plan and proof of correction were discussed with AD and over the phone with ADM. Exit interview conducted. Appeal Rights, LIC9098 Proof of Correction form and copy of this report provided.

2024-12-20
Complaint Investigation
Unsubstantiated
No findings
Inspector · Alicia Delmundo

Plain-language summary

A complaint alleged that staff used a facility van for personal business rather than resident care. The investigator reviewed staffing records, interviewed residents and staff, and found a document with a staff member's name and a DoorDash transaction, but could not gather enough evidence to confirm the allegation—some staff denied it, the dates didn't clearly match, and the investigator was unable to interview some residents due to their medical conditions. No violation was found.

Read raw inspector notes

During the course of investigation, LPA obtained copies of staff schedule, lists of facility residents and staff, and reviewed residents' records. LPA obtained copies of residents' including but not limited to the following documents: LIC601 Identification and Emergency Information; LIC602A Physician's Report; Annual Review. LPA also obtained copy of Community Outings Record, LIC501 Personnel Record and LIC500 Personnel Report. LPA interviewed resident on 3/16/22 and staff (S1, S2, S3, S4, S5, S6 and interim administrator) on 3/16/22, 12/19/24 and 12/20/24. S1 stated he could have drove the van and taken the resident out for community outings but denied the allegation and stated not working for DoorDash. Three of the staff stated not working on 3/08/22 while the other staff stated seeing the paper. Another staff also stated seeing the paper with S1's name on it but would not say it's a receipt but the paper appeared to be a computer print out. The interim administrator (ID) stated that the paper was given to her on 3/10/22 and that the paper does not have a letter head so she was not sure if it's a blank statement but it has S1's name, date and time, and DoorDash transaction in it. The ID stated she conducted an internal investigation and that S1 denied the allegation. The ID further stated it's unknown if S1 was just transferring money to S1's account. LPA interviewed one resident who stated not knowing R1 and S1. Due to medical diagnosis, LPA was not able to obtain information from the other 3 residents. Review of Community Outing showed R1 went for an outing on 3/08/22; however, the paper with DoorDash transaction was dated 3/04/22. Based on information gathered and LPA unable to obtain information from 3 residents due to medical diagnosis, the allegation is closed a unsubstantiated. A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. No deficiency cited. Exit interview conducted and copy of this report provided.

2024-10-07
Annual Compliance Visit
Type A · 2 findings
Inspector · David Doidge

Plain-language summary

A routine annual inspection was conducted on October 7, 2024, and inspectors found the facility's safety systems, cleanliness, food supplies, and accessibility features to be in order. Two violations were cited: hot water temperature was measured at 127.7 degrees Fahrenheit, which exceeds the safe limit, and one additional violation was documented. The facility's smoke and carbon monoxide detectors were functional, fire extinguishers were current, and required postings and grab bars were in place.

Type A22 CCR §87303(e)(2)
Verbatim citation text · 22 CCR §87303(e)(2)

Based on observation the licensee did not comply with the section cited above as water temperature observed at 127.7 degrees Fahrenheit which poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 10/08/2024 Plan of Correction 1 2 3 4 Bring water temperature to between 105 and 120 degrees Fahrenheit and submit proof to LPA D. Doidge

Type B22 CCR §87705(h)
Verbatim citation text · 22 CCR §87705(h)

Based on observation, the licensee did not comply with the section cited above as gate does not self close, which poses a potential health, safety or personal rights risk to persons in care. POC Due Date: 10/14/2024 Plan of Correction 1 2 3 4 Install self closing mechanism for exterior gate and submit proof to LPA D. Doidge

Read raw inspector notes

On 10/07/2024 at 08:30 AM, Licensing Program Analysts (LPAs) David Doidge and James Sampair arrived unannounced to conduct the Required Annual Inspection. Upon entry, LPAs stated the purpose of the visit to Nena Gibson Program Supervisor and Area Director Rosemary Maurilio arrived at 10:00 AM. LPAs toured the facility including but not limited to bedrooms, bathrooms, dining area, activity rooms, kitchen, common areas, and outdoor area. Smoke detectors and carbon monoxide detectors were fully functional. Fire extinguishers were observed to be full and last serviced on 08/28/2024. Temperature in the facility was measured at 72.0 degrees Fahrenheit at 08:53 AM and facility cited for hot water measured at 127.7 degrees Fahrenheit at 8:53 AM. The LPAs observed required postings in the facility, including the Complaint Poster, Ombudsman and Personal Rights posters, and the Theft and Loss Policy. Grab bars for each toilet and shower were installed. Non-skid mats were observed. There were adequate lights in each room. Resident rooms were observed to be cleaned and fully furnished. Indoor and outdoor passages were free of obstruction. One week of nonperishable and 2 days of perishable food supplies were available. 1 A-Type citation issued and 1 B-Type citation issued. Exit interview conducted and a copy of this report provided.

2024-05-03
Complaint Investigation
Unsubstantiated
No findings
Inspector · Jill Clancy-Czuleger

Plain-language summary

A complaint investigation found that the facility did schedule medical visits for residents when they developed respiratory infections and arranged follow-up appointments when the infections weren't clearing up. The investigator determined there was not enough evidence to prove the complaint that staff failed to seek timely medical attention was valid. No violation was found.

Read raw inspector notes

...Continued from LIC 9099 On the allegation facility staff did not seek timely medical attention for the residents. Based on record review and interviews the facility did schedule medical visits for both R1 and R2 when they got their respiratory infections along with follow up visits when the infections were not clearing up. Although the allegations may have happened or are valid, there are not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED. Exit interview conducted and a copy of this report provided.

5 older inspections from 2021 are not shown in the free view.

5 older inspections from 2021 are not shown in the free view.

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