Dimond Care.
Dimond Care is Ranked in the top 45% of California memory care with 5 CDSS citations on record; last inspected Jan 2026.
Licensed Memory Care in Oakland's Dimond District, reviewed on public record.
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Compared to 26 California facilities with a similar number of beds.
RCFE memory care · 36-month window. Higher percentile = better performance on inspection record. Source: California Dept. of Social Services · Community Care Licensing.
among peers to rank.
Rankings based on 36-month CDSS inspection data. Severity and frequency: fewer citations = higher percentile. Repeat rate: lower repeat citation share = higher percentile.
FACILITY WATCH · BETA
Dimond Care has 5 citations on record. Know the moment anything changes.
New findings, complaint investigations, or status changes — emailed to you free.
Citation history, plotted month by month.
5 deficiencies on record. Each bar is a month with a citation.
Finding distribution
5 total · 36 monthsScope × Severity (CMS A–L)
The rules that apply to this facility.
State requirements with the exact regulation citation, plain-language explanation, and a question to ask on tour. Rules this facility has been cited for appear first.
Plain language
Because a facility markets dementia or Alzheimer's care, state law mandates higher training standards: 12 hours of initial dementia training (6 hours before a staff member works independently with residents, 6 more within the first 4 weeks), 8 hours of annual dementia in-service every year thereafter, and an administrator must include 8 hours of dementia-specific continuing education in every 2-year recertification cycle. Training must cover individualized care plans, behavioral expressions, appropriate supervision, and the facility's dementia care philosophy.
Ask on tour
“Can you show me each direct-care staffer's most recent dementia training certificate, and tell me when their next refresher is due?”
Questions to ask before you visit.
A short pre-tour checklist tailored to Dimond Care's record and state requirements.
State records show three Type A deficiencies, which indicate actual harm to residents — what were the specific circumstances of each citation, what corrective actions were taken, and what systemic changes were implemented to prevent recurrence?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
One complaint was filed with CDSS during the inspection period — was it substantiated, what was the subject, and how did the facility respond?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
Dimond Care was cited under §87705 or §87706 for dementia care requirements — which specific regulation was violated, and what changes to dementia-care practices resulted from that citation?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
Every inspection visit, verbatim.
3 inspections in the public record, most recent first. Click any row to expand — cited rows open automatically.
2026-01-08Annual Compliance VisitNo findings
Plain-language summary
An investigation looked into whether the facility was improperly caring for a resident with a catheter who cannot self-manage the device. The facility has arranged for a nurse from the resident's care program to change the catheter every six weeks, with facility staff trained to empty the drainage bag and handle basic care in between visits; no violation was found.
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Continued from LIC 9099 Investigation Findings: It was reported to the department that the facility is retaining a resident who is mentally incapable of caring for their catheter. LPA toured the facility and found only one resident with a catheter. Record review of R1 showed R1 requires assistance with all Activities of Daily Living (ADLs). LPA reviewed R1’s Care Plan that shows that Center for Elderly Independence Program of All-Inclusive Care for the Elderly (CEI PACE) providers are responsible for all medical care of the catheter via CEI Home Care Nurses, visits to the CEI Clinic, or Emergency Room (ER). The CEI nurse comes every six weeks to change out R1’s catheter. If CEI is unavailable, staff will take R1 to the emergency room if it needs to be replaced. LPA called CEI and spoke with W1, a register nurse, that confirmed W1 trained the facility staff in the care of R1’s catheter and is one of two nurses that will come out to the facility every six weeks to change out R1’s catheter. Staff in the facility only empty out the bag when it gets full. LPA obtained training records that show six staff members were trained by a registered nurse from CEI, W1, in how to handle and care for the catheter. Staff members are scheduled in a manner that ensures coverage by both the facility staff and CEI’s nurses for R1’s catheter. Based on the information obtained, observation and interviews, this allegation is unsubstantiated. A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. No deficiencies cited during the visit. Exit interview conducted and a copy of this report provided.
2025-08-20Annual Compliance VisitNo findings
Plain-language summary
An unannounced annual inspection was conducted on August 20, 2025, and found no violations. The inspector toured the facility and reviewed resident and staff records, confirming that safety equipment was functional, medications were properly secured, food supplies were adequate, and bathrooms had appropriate safety features like grab bars.
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On 08/20/2025 at 12:45 PM, Licensing Program Analyst (LPA) David Doidge unannounced to conduct 1-Year Annual Required Inspection. LPA met with Administrator Helen Blain, and explained the purpose of the visit. LPA toured the facility inside and out with Administrator Helen Blain. LPA inspected the kitchen, dining area, living room, bedrooms, bathrooms, front, side and back yards. LPA observed lighting in all rooms are adequate for the comfort and safety of the residents. Residents’ bathrooms are equipped with grab bars and non-skid mats. Hallway temperature was maintained at 74 degrees Fahrenheit. The hot water temperature was measured in a shared bathroom at 110 degrees Fahrenheit. There is a minimum of one week supply of nonperishable and 2-day of perishable foods. Centrally stored medications, sharps and toxic are locked and inaccessible to residents in care. Smoke detectors and carbon monoxide detectors were in operating condition. Fire extinguisher was last serviced on 04/28/2025. Emergency Disaster Plan was last posted on 08/06/2025. Emergency disaster and fire drills are conducted quarterly; last conducted on 07/14/2025. First aid kit was observed to be complete. LPA reviewed five (5) residents records and five (5) staff records; all were complete. No deficiencies cited during visit. Exit interview conducted and a copy of this report provided.
2024-09-19Annual Compliance VisitType A · 5 findings
Plain-language summary
During a routine annual inspection on September 19, 2024, inspectors found several safety and medication storage issues: cleaning supplies and medications left unlocked in bathrooms and resident rooms, two medications not properly documented in the facility's medication log, and three residents using bed rails without doctor's orders on file. The facility was also cited for locking the front door and perimeter fence gate in ways that could interfere with emergency exits, resulting in a $500 penalty. The administrator was given a plan to correct these violations.
“Based on observation the licensee did not comply with the section cited above. In resident room Lysol spray, razor, antifungal spray, and dental cleaner readily accessible to residents which poses an immediate health, safety and/or personal rights risk to persons in care. POC Due Date: 09/20/2024 Plan of Correction 1 2 3 4 Staff lock all items. Inaddition administrator to in-service the staff and submit prook by POC due date.”
“Based on observation, the licensee did not comply with the section cited above in perimeter fence locked and front door with latched locks which pose an immediate health, safety and/or personal rights risks to persons in care. A $500.00 civil penalty is assessed on this day. POC Due Date: 09/20/2024 Plan of Correction 1 2 3 4 Staff removed the locks. In addition, adminiistrator to ensure no lock installed on the perimeter fence and latch locks on the front door. Self-certification to be submitted by 9/20/24.”
“Based on observation, the licensee did not comply with the section cited above in R4's medication labels' date filled scratched out by med tech which poses a potential health and/or personal rights risks to persons in care. POC Due Date: 10/03/2024 Plan of Correction 1 2 3 4 Administrator to in-service the staff and submit proof by 10/03/24.”
“Based on observation and record review, the licensee did not comply with the section cited above in R4’s 2 medications do not have the quantity listed on LIC622.which pose a potential health, safety or personal rights risk to persons in care. POC Due Date: 10/03/2024 Plan of Correction 1 2 3 4 Administrator corrected the LIC622 while LPAs were at the facility.”
“Based on observation and records review, the licensee did not comply with the section cited above in R1, R2 and R3 for having half bed rails but no doctor's order on file which pose a potential health, safety and/or personal rights risks to persons in care. POC Due Date: 10/03/2024 Plan of Correction 1 2 3 4 Corrected. Administrator had the bedrails removed.”
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On this day, September 19, 2024, at10:30 AM, Licensing Program Analysts (LPAs) David Doidge and Alicia Delmundo arrived unannounced to conduct an annual required inspection. LPAs met with Sarah Chu, Assistant to the Administrator. and informed the reason for visit. Administrator Helen Blain arrived at 11:00 AM. Facility has Infection Control Plan that was submitted on which a copy was received on this day, 09/19/2024. LPAs toured the facility inside out with Helen Blain and Sarah Chu. LPAs inspected the kitchen, dining area, living room, bedrooms, bathrooms, front, side and backyards. Food supplies were observed good for 2 days of perishables and 7 days of non-perishables. Central storage for medications and cleaning supplies were observed locked. Facility has smoke and carbon monoxide detectors that were tested, and observed functional. Hot water temperature in the common bathroom was tested, and measured at 105 degrees Fahrenheit. Facility conduct fire drill every quarter last 06/15/2024. Administrator stated will conduct next drill this month. Fire extinguishers were observed fully charge and showed serviced 05/26/2024. LPAs reviewed 5 staff and 5 residents files. Medications inspected and compared with doctor's orders and LIC622 Centrally Stored Medication and Destruction Record. Facility does not handle resident cash resources.. LPAs observed the following: -at 10:35 AM, front door had two extra locks, one latch one that locks vertically. Continued on 809C 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 Continued from 809 -at 11:15 AM, fire perimeter fence gate with lock -at 11:32 AM, ointment found unlocked in common bathroom -at 11:40 AM, anti fungal spray and razor found unlocked in resident’s room. -at 11:56 AM, Efferdent dental cleaner found unlocked in resident’s room. -at 12:14 PM, Lysol spray found unlocked in resident shared toilet. -at 3:34 PM, quantity of two medication not listed on LIC622. Date filled scratched out by med tech for R4. -at 4:00 PM, R1, R2 and R3 have half bed rails but no doctor's orders on file. Administrator provided the following updated/current documents on this day: 1. LIC308 Designation of Facility Responsibility 2. LIC500 Personnel Report 3. LIC610E Emergency Disaster Plan (9 pages) 4. $3M Liability Insurance certificate Administrator to submit Updated Articles of Organization by October 3, 2024. Deficiencies are cited from Title 22 California Code of Regulations, and listed on 809Ds. $500.00 civil penalty is assessed for fire safety violation for having the perimeter fence locked and front door locked with latch locks. Failure to submit proof of corrections by plan of correction due dates, and any repeat violation within 12 month period may result in civil penalty. Deficiencies and plan and proof of corrections were discussed with the administrator. Exit interview conducted. Appeal Rights, LIC9098 Proof of Correction form and copy of this report provided
2 older inspections from 2021 are not shown in the free view.
2 older inspections from 2021 are not shown in the free view.
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