Charitys Residence.
Charitys Residence is Ranked in the bottom 5% on citation frequency among California peers with 19 CDSS citations on record; last inspected Apr 2026.
Small-Home Memory Care in Oakland's Oakmore District, reviewed on public record.
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Compared to 152 California facilities with a similar number of beds.
RCFE memory care · 36-month window. Higher percentile = better performance on inspection record. Source: California Dept. of Social Services · Community Care Licensing.
among peers to rank.
Rankings based on 36-month CDSS inspection data. Severity and frequency: fewer citations = higher percentile. Repeat rate: lower repeat citation share = higher percentile.
FACILITY WATCH · BETA
Charitys Residence has 19 citations on record. Know the moment anything changes.
New findings, complaint investigations, or status changes — emailed to you free.
Citation history, plotted month by month.
19 deficiencies on record. Each bar is a month with a citation.
Finding distribution
19 total · 36 monthsScope × Severity (CMS A–L)
The rules that apply to this facility.
State requirements with the exact regulation citation, plain-language explanation, and a question to ask on tour. Rules this facility has been cited for appear first.
Plain language
Because a facility markets dementia or Alzheimer's care, state law mandates higher training standards: 12 hours of initial dementia training (6 hours before a staff member works independently with residents, 6 more within the first 4 weeks), 8 hours of annual dementia in-service every year thereafter, and an administrator must include 8 hours of dementia-specific continuing education in every 2-year recertification cycle. Training must cover individualized care plans, behavioral expressions, appropriate supervision, and the facility's dementia care philosophy.
Ask on tour
“Can you show me each direct-care staffer's most recent dementia training certificate, and tell me when their next refresher is due?”
Questions to ask before you visit.
A short pre-tour checklist tailored to Charitys Residence's record and state requirements.
State records show 10 Type A deficiencies (actual harm citations) across 3 inspections — can you explain what specific incidents led to these citations and what corrective actions have been implemented?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
The facility has been cited twice under §87705 or §87706 for dementia-care requirements — what were the specific violations, and how has the facility changed its dementia care practices in response?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
One complaint has been filed with CDSS — what was the subject of this complaint, was it substantiated, and what changes resulted?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
Every inspection visit, verbatim.
3 inspections in the public record, most recent first. Click any row to expand — cited rows open automatically.
2026-04-20Annual Compliance VisitType B · 4 findings
Plain-language summary
On April 20, 2026, inspectors conducted the facility's annual inspection and found four deficiencies: bleach stored accessibly under the kitchen sink, packing boxes blocking the living room and back porch exit, and moldy fruit in the refrigerator. Fire safety equipment, smoke and carbon monoxide detectors, medications storage, resident files, and staff files were all in order, and the facility maintained adequate food supplies and proper temperature control.
“Based on observation, the licensee did not comply with the section cited above in having multiple packing boxes full of personal items stored in living room, which poses a potential health, safety or personal rights risk to persons in care. POC Due Date: 05/04/2026 Plan of Correction 1 2 3 4 By POC date Licensee agrees to remove boxes from living room and make space available. Licensee to provide photos showing boxes are removed.”
“Based on observation, the licensee did not comply with the section cited above in having boxes on back porch impeding the exit which poses a potential health, safety or personal rights risk to persons in care. POC Due Date: 04/27/2026 Plan of Correction 1 2 3 4 By POC date Licensee agrees to remove boxes from the back porch. Licensee to provide photos showing boxes are removed.”
“Based on observation, the licensee did not comply with the section cited above in having Comet Bleach cleaner under kitchen sink which poses a potential health, safety or personal rights risk to persons in care. POC Due Date: 04/27/2026 Plan of Correction 1 2 3 4 By POC date Licensee agrees to remove cleaning supplies from under the sink. Licensee to provide photos showing items are removed.”
“Based on observation, the licensee did not comply with the section cited above in having moldy fruit in the kitchen refrigerator which poses a potential health, safety or personal rights risk to persons in care. POC Due Date: 04/27/2026 Plan of Correction 1 2 3 4 By POC date Licensee agrees to remove moldy fruit from the refrigerator and clean the refrigerator. Licensee to provide photos showing items are removed.”
Read raw inspector notesClose inspector notes
On 04/20/2026 at 09:45 AM, Licensing Program Analyst (LPA) David Doidge arrived to conduct 1-Year Annual Required inspection. LPA met Licensee Caridad Aquino explained the purpose of the visit. During the visit, LPA toured facility including but not limited to the kitchen, dining room, resident bedrooms and bathrooms, front and back area of the facility, and common areas. Fire extinguisher was observed full and last inspected on 03/16/2026. Smoke detectors and carbon monoxide detectors were tested and observed functional. LPA observed the facility to be at a comfortable temperature at 76 degrees Fahrenheit. Indoor and outdoor passageways were not kept free of obstruction. Hot water temperature was measured at 119 degrees Fahrenheit. LPA observed skid mats and grab bars in resident bathrooms. LPA observed sufficient furniture and lighting throughout the facility. There are no bodies of water present in or around the facility. LPA observed a sufficient supply of 7 day non-perishables and two day perishable food supplies. LPA reviewed two (2) resident files and four (4) staff files; all were complete. The last fire and earthquake drill was conducted on 02/17/2026, and are performed every two months. Centrally stored medications were observed locked in a cabinet. Frist-Aid kit was complete. The following deficiencies were observed: AT 10:44 AM LPA observed Comet Bleach cleaner under kitchen sink. AT 10:50 AM, LPA observed multiple packing boxes full of personal items stored in living room. At 10:54 AM LPA observed boxes on back porch impeding the exit. At 11:07 AM LPA observed moldy fruit in the kitchen refrigerator Deficiencies are cited per Title 22 California Code of Regulations (refer to Lic 809D). Exit interview was conducted with the Administrator and Appeal Rights was provided.
2025-02-14Annual Compliance VisitNo findings
Plain-language summary
During a routine annual inspection on February 14, 2025, the facility was found to meet standards: fire safety equipment was functional, the building was clean and well-maintained with proper grab bars and lighting, staff and resident records were complete, and medications were properly stored and secured. The inspector reviewed the kitchen, bedrooms, bathrooms, and common areas, and confirmed that fire and earthquake drills were being conducted monthly. No violations were found during the visit.
Read raw inspector notesClose inspector notes
On 02/14/2025 at 09:20 AM, Licensing Program Analyst (LPA) David Doidge arrived to conduct 1-Year Annual Required inspection. LPA met Licensee Caridad Aquino explained the purpose of the visit. During the visit, LPA toured facility including but not limited to the kitchen, dining room, resident bedrooms and bathrooms, front and back area of the facility, and common areas. Fire extinguisher was observed full and last inspected on 06/03/2024. Smoke detectors and carbon monoxide detectors were tested and observed functional. LPA observed the facility to be at a comfortable temperature at 72 degrees Farenheit. All indoor and outdoor passageways are kept free of obstruction. Hot water temperature was measured at 105.6 degrees Fahrenheit. LPA observed skid mats and grab bars in resident bathrooms. LPA observed sufficient furniture and lighting throughout the facility. There are no bodies of water present in or around the facility. LPA observed a sufficient supply of 7 day non-perishables and two day perishable food supplies. LPA reviewed three (3) resident files and three (3 ) staff files; all were complete. The last fire and earthquake drills were conducted on 01/11/2025, performed monthly. Centrally stored medications were observed locked in a cabinet. Continued on LIC 809-C 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 Continue from LIC 809 LPA requested the following documents to be submitted to CCLD by 2/21/2025. · Liability Insurance No deficiencies observed or cited during this visit. . Exit interview conducted and a copy of this report provided.
2024-04-17Annual Compliance VisitType A · 15 findings
Plain-language summary
This was an unannounced annual inspection. Inspectors found that the facility lacked current documentation for several safety requirements: smoke detectors had not been inspected since 2023, fire extinguishers had not been serviced since 2022, staff did not have current first aid and CPR training, no recent disaster drill had been conducted, and resident files were not available for review. Additionally, inspectors observed that cleaning chemicals, knives, and medications were stored unlocked and accessible.
“Based on observaiton, the licensee did not comply with the section cited above in failing to maintain a clean, safe, sanitary and in good repair facility which poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 05/15/2024 Plan of Correction 1 2 3 4 By POC date, the Administrator will notify LPA completion of POC. LPA will need to comeback to verify completion.”
“Based on observation, the licensee did not comply with the section cited above in locking glass emergency exit door which poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 04/17/2024 Plan of Correction 1 2 3 4 The door was unlocked during the visit.”
“Based on observation, the licensee did not comply with the section cited above in having medication and knives unlocked and accessible to resident's which poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 04/18/2024 Plan of Correction 1 2 3 4 By POC date, Administrator will lock all items that could pose a danger to the residents and inform LPA of completion of POC.”
“Based on records review], the licensee did not comply with the section cited above in not having any staff with current First aid/CPR training which poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 04/19/2024 Plan of Correction 1 2 3 4 All staff will complete first aid/CPR and submit proof to CCL by POC date.”
“Based on observation, the licensee did not comply with the section cited above in failing to maintain cleanliness in the kitchen area which poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 04/19/2024 Plan of Correction 1 2 3 4 The kitchen area will get cleaned and free from any insects and notify LPA. LPA will have to come back to verify completion of POC.”
“Based on observation, the licensee did not comply with the section cited above in keeping medications in a cabinet without lock which poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 04/18/2024 Plan of Correction 1 2 3 4 The Administrator will lock all medications and notify LPA of completion of POC.”
“Based on observation, the licensee did not comply with the section cited above in not having any resident record available during inspection which poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 04/23/2024 Plan of Correction 1 2 3 4 The Administrator will complete all resident files and notify LPA of completion by POC date.”
“Based on observation the licensee did not comply with the section cited above in not having an updated Emergency Disaster Plan which poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 04/23/2024 Plan of Correction 1 2 3 4 Administrator will submit to CCL an updated Disaster Plan.”
“Based on observation, the licensee did not comply with the section cited above in having window screens with cobwebs which poses/posed a potential health, safety or personal rights risk to persons in care. POC Due Date: 04/30/2024 Plan of Correction 1 2 3 4 The Administrator will get window screens cleaned and notify LPA by POC date.”
“Based on interview, the licensee did not comply with the section cited above in not having hot water which poses/posed a potential health, safety or personal rights risk to persons in care. POC Due Date: 04/19/2024 Plan of Correction 1 2 3 4 Administrator will get the water heater fixed and notify LPA once completed.”
“Based on observation, the licensee did not comply with the section cited above in having a ramp with missing wood/uneven surgace which poses/posed a potential health, safety or personal rights risk to persons in care. POC Due Date: 05/15/2024 Plan of Correction 1 2 3 4 The Administrator will get ramp fixed and notify CCL of completion.”
“Based on observation, the licensee did not comply with the section cited above in not having sufficient storage which poses/posed a potential health, safety or personal rights risk to persons in care. POC Due Date: 05/15/2024 Plan of Correction 1 2 3 4 The Administrator will ensure that there is sufficient storage for equipment and supplies and notify CCL BY POC date.”
“Based on file review, the licensee did not comply with the section cited above in not having proof of training available during inspection which poses/posed a potential health, safety or personal rights risk to persons in care. POC Due Date: 04/30/2024 Plan of Correction 1 2 3 4 The Administrator will send to CCL proof of staff training mentioned above.”
“Based on record review, the licensee did not comply with the section cited above in not having proof of training which poses/posed a potential health, safety or personal rights risk to persons in care. POC Due Date: 04/30/2024 Plan of Correction 1 2 3 4 Administrator will submit to CCL proof of training for the above requirement.”
“Based on record review the licensee did not comply with the section cited above in not having doctor orders for the residents' medications which poses/posed a potential health, safety or personal rights risk to persons in care. POC Due Date: 04/30/2024 Plan of Correction 1 2 3 4 The Administrator will obtain medication order from each resident's doctor and notify CCL by POC date.”
Read raw inspector notesClose inspector notes
On this day at around 12:15 pm, LPA Luisa Fontanilla arrived unannounced to conduct an annual required inspection and met with House Manager Caridad Aquino. LPA explained to Aquino the purpose of the visit. The Administrator arrived to the facility at a later time. During the visit, LPA inspected the facility inside and out including but not limited to kitchen, dining and living area, garage, resident rooms, bathrooms and backyard. LPA observed the facility has sufficient supply of perishable and non perishable foods. Smoke detectors were last inspected in 2023. Carbon monoxide was tested and observed operational. There were multiple fire extinguishers observed that were last serviced in 2022. The facility was unable to provide resident files to the LPA. LPA reviewed 4 staff files. First aid kit was observed complete. There is no proof of last disaster drill conducted. All staff do not have current First aid/CPR training. Cleaning chemicals were observed unlocked in the laundry area. Knives were observed unlocked in a cabinet in the kitchen. Medication was observed unlocked in the refrigerator. The following records need to be submitted to CCL by April 30, 2024: Lic 610E, Infection Control Plan, Roster of Residents, Lic 500, Liability Insurance and Disaster Drill. Deficiencies are cited per Title 22 California Code of Regulations (refer to Lic 809D). Exit interview was conducted with the Administrator and Appeal Rights was provided.
1 older inspection from 2022 are not shown in the free view.
1 older inspection from 2022 are not shown in the free view.
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