Hrs Care Home.
Hrs Care Home is Ranked in the bottom 17% on citation frequency among California peers with 13 CDSS citations on record; last inspected Mar 2026.
Small-Scale Memory Care Home in Livermore, reviewed on public record.
© Google Street View
Compared to 152 California facilities with a similar number of beds.
RCFE memory care · 36-month window. Higher percentile = better performance on inspection record. Source: California Dept. of Social Services · Community Care Licensing.
among peers to rank.
Rankings based on 36-month CDSS inspection data. Severity and frequency: fewer citations = higher percentile. Repeat rate: lower repeat citation share = higher percentile.
FACILITY WATCH · BETA
Hrs Care Home has 13 citations on record. Know the moment anything changes.
New findings, complaint investigations, or status changes — emailed to you free.
Citation history, plotted month by month.
13 deficiencies on record. Each bar is a month with a citation.
Finding distribution
13 total · 36 monthsScope × Severity (CMS A–L)
The rules that apply to this facility.
State requirements with the exact regulation citation, plain-language explanation, and a question to ask on tour. Rules this facility has been cited for appear first.
Plain language
Because a facility markets dementia or Alzheimer's care, state law mandates higher training standards: 12 hours of initial dementia training (6 hours before a staff member works independently with residents, 6 more within the first 4 weeks), 8 hours of annual dementia in-service every year thereafter, and an administrator must include 8 hours of dementia-specific continuing education in every 2-year recertification cycle. Training must cover individualized care plans, behavioral expressions, appropriate supervision, and the facility's dementia care philosophy.
Ask on tour
“Can you show me each direct-care staffer's most recent dementia training certificate, and tell me when their next refresher is due?”
Questions to ask before you visit.
A short pre-tour checklist tailored to Hrs Care Home's record and state requirements.
This facility has 8 Type A deficiencies on record, indicating actual harm to residents — what were the specific circumstances of these citations, and what corrective actions were implemented?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
CDSS has cited Hrs Care Home under §87705 or §87706 for dementia care requirements — what was the nature of that citation, and how has the facility addressed it?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
One complaint was filed with CDSS during the inspection period — what was the subject of that complaint, and was it substantiated?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
Every inspection visit, verbatim.
3 inspections in the public record, most recent first. Click any row to expand — cited rows open automatically.
2026-03-13Annual Compliance VisitType A · 4 findings
Plain-language summary
A routine annual inspection on March 13, 2026 found that the facility's physical environment, safety equipment, and food supplies met requirements, but there were staffing and medication storage violations: one staff member was not properly associated with the facility and lacked required health screening and tuberculosis testing, two staff members had not completed initial training, and medications were found unlocked in the refrigerator. The facility was cited for these deficiencies and given the opportunity to correct them.
“Based on observation, the licensee did not comply with the section cited above by having unlocked medication in the refrigerator which poses an immediate health and safety risk to persons in care. POC Due Date: 03/14/2026 Plan of Correction 1 2 3 4 Administrator has agreed to obtain a lock box to lock the medications in the refrigerator and will submit picture proof to CCLD by POC date.”
“Based on record review, the licensee did not comply with the section cited above by not having health screening and TB test for S4 which poses a potential health and safety risk to persons in care. POC Due Date: 03/23/2026 Plan of Correction 1 2 3 4 Administrator has agreed to obtain S4's health screening and TB test. Administrator will submit a copy to CCLD by POC date.”
“Based on record review, the licensee did not comply with the section cited above by not having S4 associated to the facility which poses a potential health and safety risk to persons in care. POC Due Date: 03/30/2026 Plan of Correction 1 2 3 4 Administrator has agreed to associate S4 to the facility and provide documentation proof to CCLD by POC date.”
“Based on record review, the licensee did not comply with the section cited above by not having initial training completed for staff which poses a potential health and safety risk to persons in care. POC Due Date: 04/03/2026 Plan of Correction 1 2 3 4 Administrator has agreed to obtain initial training for S3 and S4. Administrator will submit training completion to CCLD by POC date.”
Read raw inspector notesClose inspector notes
On 3/13/2026 at 10:40AM, Licensing Program Analyst (LPA) G. Luk arrived unannounced to conduct a Required - 1 Year inspection. LPA met with Administrator, Eillen Catilo and explained the purpose of the visit. LPA toured the facility including but not limited to bedrooms, bathrooms, dining area, kitchen, garage, and outdoor area. Smoke and carbon monoxide detectors were observed. Fire extinguisher was observed to be full and last serviced on 1/22/2026. One week of nonperishable and 2-day of perishable food supplies were available. Hot water was measured at 113.5 degrees F in the hallway bathroom. LPA observed grab bars and non-skid mat in the bathrooms. First Aid kit is complete. Last fire drill was conducted on 3/6/2026. LPA reviewed 5 residents and 4 staff files starting at 11:00AM. LPA reviewed a sample of resident's medications during inspection. At 12:00PM, LPA observed S4 is not associated to the facility. At 12:30PM, LPA observed S4 does not have health screening and TB test on file during record review. At 1:00PM, LPA observed S3 and S4 does not have initial training completed. At 1:30PM, LPA observed unlocked medications in the refrigerator. The deficiencies were observed (see LIC 809D) and cited from the California Code of Regulations, Title 22 and Health & Safety Code. Failure to correct deficiencies may result in civil penalties. Exit interview conducted with Eillen Catilo. A copy of this report and appeal rights was provided.
2025-03-07Annual Compliance VisitType A · 3 findings
Plain-language summary
A routine annual inspection on March 7, 2025 found that the facility did not keep hazardous materials like paints and fertilizers locked up (a repeat problem), resident files were missing required documents including admission agreements and health assessments, and a prescribed medication was not available for one resident. The facility corrected the unlocked materials during the inspection, and a $250 penalty was assessed for the repeat violation.
“Based on observation, the licensee did not comply with the section cited above by having unlocked paints, fertilizer, and gardening tools in the backyard which poses an immediate health and safety risk to persons in care. POC Due Date: 03/08/2025 Plan of Correction 1 2 3 4 Staff locked up the items during inspection. Civil penalty of $250 is being assessed for a repeat violation. Deficiency cleared.”
“Based on record review, the licensee did not comply with the section cited above by having incomplete resident files which poses a potential health and safety risk to persons in care. POC Due Date: 03/31/2025 Plan of Correction 1 2 3 4 Administrator has agreed to obtained signed documents for all residents for future reviews. Administrator will submit self-certification to CCLD by POC date.”
“Based on observation and record review, the licensee did not comply with the section cited above by not having PRN medications available and preparing medications a week in advance which poses a potential health and safety risk to persons in care. POC Due Date: 03/31/2025 Plan of Correction 1 2 3 4 Administrator has agreed to obtain R3's PRN medication or a discontinue order for Lactulose Solution. Administrator has agreed to conduct training regarding preparing medications and obtaining PRN medications. Administrator will submit picture proof or discontinue order and staff sign-in sheet to CCLD by POC date.”
Read raw inspector notesClose inspector notes
On 3/7/2025 at 11:15AM, Licensing Program Analyst (LPA) G. Luk arrived unannounced to conduct a Required - 1 Year inspection. LPA met with caregiver/administrator, Eillen Catilo and explained the purpose of the visit. LPA toured the facility including but not limited to bedrooms, bathrooms, dining area, kitchen, garage, and outdoor area. Smoke and carbon monoxide detectors were observed. Fire extinguisher was observed to be full and last serviced on 1/3/2025. One week of nonperishable and 2-day of perishable food supplies were available. Hot water was measured at 105.3 degrees F in the hallway bathroom. LPA observed grab bars and non-skid mat in the bathrooms. There were adequate lights in each room. First Aid kit is complete. Last fire and earthquake drill was conducted on 1/2/2025. LPA reviewed 4 residents and 4 staff files starting at 12:45PM. LPA reviewed a sample of resident's medications during inspection. At 11:40AM, LPA observed unlocked paints, fertilizer, and gardening tools in the backyard. Staff locked up the items during inspection. Civil penalty of $250 is being assessed for a repeat violation. At 1:00PM, LPA observed resident's files were incomplete and missing signed admission agreement, preplacement appraisals, personal rights, and current reappraisals. At 3:45PM, LPA observed R3 did not have a PRN medication (Lactulose Solution) available. Administrator stated R3 have not taken the PRN medication in a while and R3 have other medications in place of it. Facility is preparing resident's medications a week in advance. The deficiencies were observed (see LIC 809D) and cited from the California Code of Regulations, Title 22. Failure to correct deficiencies may result in civil penalties. Exit interview conducted with Eillen Catilo. A copy of this report, civil penalties, and appeal rights was provided.
2024-03-25Annual Compliance VisitType A · 6 findings
Plain-language summary
During a routine annual inspection on March 25, 2024, inspectors found several safety issues: an unlocked swimming pool gate, unsecured kitchen knives, hot water at unsafe temperatures (131.9°F), three residents without current medical assessments on file, one staff member present without required fingerprint clearance, and staff lacking current annual training. The facility corrected the pool gate, knives, and water temperature during the inspection visit, and the administrator was cited with civil penalties of $500 and $100 for the violations. The facility was instructed to correct the remaining deficiencies related to resident medical records and staff training.
“Based on observation, the licensee did not comply with the section cited above having hot water at 131.9 degrees F which poses an immediate health and safety risk to persons in care. POC Due Date: 03/26/2024 Plan of Correction 1 2 3 4 Staff lowered hot water temperature and LPA re-measured hot water at 107.1 degrees F. Deficiency cleared.”
“Based on observation, the licensee did not comply with the section cited above having pool gate unlocked during inspection which poses an immediate health and safety risk to persons in care. POC Due Date: 03/26/2024 Plan of Correction 1 2 3 4 Staff locked the pool gate during inspection. Civil penalty of $500 is being assessed. Deficiency cleared.”
“Based on observation, the licensee did not comply with the section cited above having unlocked knives in the kitchen which poses an immediate health and safety risk to persons in care. POC Due Date: 03/26/2024 Plan of Correction 1 2 3 4 Staff locked up the knives during inspection. Deficiency cleared.”
“Based on record review, the licensee did not comply with the section cited above having uncleared staff work at the facility which poses an immediate health and safety risk to persons in care. POC Due Date: 03/26/2024 Plan of Correction 1 2 3 4 Uncleared staff left the facility and will not return to the facility until fingerprint clearance. Administrator will follow up with Guardian regarding fingerprint clearance for S4 and submit communication to CCLD by POC date. Civil penalty of $100 is being assessed.”
“Based on record review, the licensee did not comply with the section cited above not having current annual training for staff which poses a potential health and safety risk to persons in care. POC Due Date: 04/19/2024 Plan of Correction 1 2 3 4 Administrator has agreed to obtain current annual training for staff and provide training documents to CCLD by POC date.”
“Based on record review, the licensee did not comply with the section cited above not having current medical assessment for three residents which poses a potential health and safety risk to persons in care. POC Due Date: 04/19/2024 Plan of Correction 1 2 3 4 Administrator has agreed to obtain current medical assessments for R1, R2, and R3 and will submit copies to CCLD by POC date.”
Read raw inspector notesClose inspector notes
On 3/25/2024 at 9:50AM, Licensing Program Analyst (LPA) G. Luk arrived unannounced to conduct a Required - 1 Year inspection. LPA met with caregiver, Roy Catilo and explained the purpose of the visit. Administrator, Diosdado De Luna arrived 15 minutes later. The facility’s fire clearance was approved for 6 non-ambulatory residents of which 1 resident maybe under hospice care. LPA toured the facility including but not limited to bedrooms, bathrooms, dining area, kitchen, garage, and outdoor area. Smoke and carbon monoxide detectors were observed. Fire extinguisher was observed to be full and last serviced on 1/29/2024. One week of nonperishable and 2-day of perishable food supplies were available. LPA observed grab bars and non-skid mat in the bathrooms. There were adequate lights in each room. First Aid kit is complete. Last fire drill was conducted on 1/15/2024. LPA reviewed 3 residents and 3 staff files starting at 10:45AM. LPA reviewed a sample of resident's medications starting at 1:00PM. LPA interviewed 2 residents and 2 staff at around 2:30PM. At 10:10AM, LPA observed the swimming pool gate was unlocked during inspection. Administrator locked the gate during inspection. Civil penalty of $500 is being assessed. At 10:15AM, LPA observed unlocked knives in the kitchen cabinet. Staff locked up knives during inspection. At 10:30AM, LPA measured hot water temperature at 131.9 degrees F in the hallway bathroom. Staff lowered hot water temperature and LPA re-measured hot water at 107.1 degrees F. At 10:50AM, LPA observed R1, R2, and R3 did not have current medical assessment on file. (Continue on LIC809C...) 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 At 11:20AM, LPA observed S4 did not have fingerprint clearance and was at the facility during visit. S4 left the facility during inspection. Civil penalty of $100 is being assessed. At 11:30AM, LPA observed staff did not have current annual training. The deficiencies were observed (see LIC 809D) and cited from the California Code of Regulations, Title 22 and Health & Safety Code. Failure to correct deficiencies may result in civil penalties. Exit interview conducted with Diosdado De Luna. A copy of this report, civil penalties, and appeal rights was provided.
2 older inspections from 2022 are not shown in the free view.
2 older inspections from 2022 are not shown in the free view.
Other facilities in Alameda County.
Other memory care facilities in Alameda County with similar care offerings.
Family reviews
No reviews yet — be the first to share your experience
Other memory care options nearby.
More options in neighboring cities
Licensed memory care in other cities within this county region — useful when your search radius crosses city limits.
Other facilities under this operator
De Luna, Diosdado — as recorded on state license extracts. Each facility still has its own inspection history.