Hrs Care Home
What is an RCFE with Memory Care?
A Residential Care Facility for the Elderly (RCFE) is a non-medical residential care home licensed by California CDSS under Health & Safety Code §1560. Residents receive help with daily living activities such as bathing, dressing, and medication management. An RCFE with a Memory Care designation is additionally required by California Title 22 (§87705 and §87706) to provide specialized staff training in dementia care, individualized care plans for residents with cognitive impairment, and appropriate supervision protocols — requirements that go beyond a standard RCFE license.
1352 Aster Lane · Livermore, 94550
Record last updated April 20, 2026.
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Quick facts
Memory care context
Hrs Care Home is a California-licensed Residential Care Facility for the Elderly (RCFE) with memory care designation, licensed for 6 residents. California Title 22 requires facilities serving dementia residents to meet specific standards under §87705 and §87706, covering individualized care plans, staff training in dementia care, and appropriate resident supervision. CDSS has cited this facility under §87705 or §87706 at least once, indicating regulated dementia-care obligations are being monitored. State records show 5 inspections with 16 total deficiencies — 8 Type A citations (actual harm) and 8 Type B citations (potential for harm). One complaint was also investigated during the period on file. The most recent inspection was March 7, 2025.
Questions to ask on your tour
Based on Hrs Care Home's state inspection record.
This facility has 8 Type A deficiencies on record, indicating actual harm to residents — what were the specific circumstances of these citations, and what corrective actions were implemented?
CDSS has cited Hrs Care Home under §87705 or §87706 for dementia care requirements — what was the nature of that citation, and how has the facility addressed it?
One complaint was filed with CDSS during the inspection period — what was the subject of that complaint, and was it substantiated?
With 16 total deficiencies across 5 inspections, what systemic changes has operator Diosdado De Luna implemented to reduce recurring compliance issues?
With only 6 licensed beds, how does the facility ensure adequate overnight staffing coverage when a caregiver is sick or unavailable?
State records
California CDSS · Community Care Licensing Division- License number
- 015601187
- License type
- RESIDENTIAL CARE ELDERLY
- License status
- LICENSED
- License expires
- Not yet indexed
- Licensed beds
- 6
- Operator
- De Luna, Diosdado
Inspections & citations
5
reports on file
16
total deficiencies
8
Type A (actual harm)
1
dementia-care citations
InspectionMarch 7, 2025Type A4 deficiencies
Inspector notes
On 3/13/2026 at 10:40AM, Licensing Program Analyst (LPA) G. Luk arrived unannounced to conduct a Required - 1 Year inspection. LPA met with Administrator, Eillen Catilo and explained the purpose of the visit. LPA toured the facility including but not limited to bedrooms, bathrooms, dining area, kitchen, garage, and outdoor area. Smoke and carbon monoxide detectors were observed. Fire extinguisher was observed to be full and last serviced on 1/22/2026. One week of nonperishable and 2-day of perishable food supplies were available. Hot water was measured at 113.5 degrees F in the hallway bathroom. LPA observed grab bars and non-skid mat in the bathrooms. First Aid kit is complete. Last fire drill was conducted on 3/6/2026. LPA reviewed 5 residents and 4 staff files starting at 11:00AM. LPA reviewed a sample of resident's medications during inspection. At 12:00PM, LPA observed S4 is not associated to the facility. At 12:30PM, LPA observed S4 does not have health screening and TB test on file during record review. At 1:00PM, LPA observed S3 and S4 does not have initial training completed. At 1:30PM, LPA observed unlocked medications in the refrigerator. The deficiencies were observed (see LIC 809D) and cited from the California Code of Regulations, Title 22 and Health & Safety Code. Failure to correct deficiencies may result in civil penalties. Exit interview conducted with Eillen Catilo. A copy of this report and appeal rights was provided.
(h) The following requirements shall apply to medications which are centrally stored: (2) Centrally stored medicines shall be kept in a safe and locked place that is not accessible to persons other than employees responsible for the supervision of the centrally stored medication.
Based on observation, the licensee did not comply with the section cited above by having unlocked medication in the refrigerator which poses an immediate health and safety risk to persons in care. POC Due Date: 03/14/2026 Plan of Correction 1 2 3 4 Administrator has agreed to obtain a lock box to lock the medications in the refrigerator and will submit picture proof to CCLD by POC date.
(f) All personnel, including the licensee and administrator, shall be in good health, and physically and mentally capable of performing assigned tasks. Good physical health shall be verified by a health screening, including a chest x-ray or an intradermal test, performed by a physician not more than six (6) months prior to or seven (7) days after e…
Based on record review, the licensee did not comply with the section cited above by not having health screening and TB test for S4 which poses a potential health and safety risk to persons in care. POC Due Date: 03/23/2026 Plan of Correction 1 2 3 4 Administrator has agreed to obtain S4's health screening and TB test. Administrator will submit a copy to CCLD by POC date.
(e) All individuals subject to a criminal record review pursuant to Health and Safety Code Section 1569.17(b) shall prior to working, residing or volunteering in a licensed facility: (3) Request a transfer of a criminal record clearance as specified in Section 87355(c) or
Based on record review, the licensee did not comply with the section cited above by not having S4 associated to the facility which poses a potential health and safety risk to persons in care. POC Due Date: 03/30/2026 Plan of Correction 1 2 3 4 Administrator has agreed to associate S4 to the facility and provide documentation proof to CCLD by POC date.
(1) The department shall adopt regulations to require staff members of residential care facilities for the elderly who assist residents with personal activities of daily living to receive appropriate training. This training shall consist of 40 hours of training. A staff member shall complete 20 hours, including six hours specific to dementia care, …
Based on record review, the licensee did not comply with the section cited above by not having initial training completed for staff which poses a potential health and safety risk to persons in care. POC Due Date: 04/03/2026 Plan of Correction 1 2 3 4 Administrator has agreed to obtain initial training for S3 and S4. Administrator will submit training completion to CCLD by POC date.
ComplaintJuly 29, 2024Type A3 deficiencies
Inspector: Grace Luk
Inspector notes
On 3/10/2022 at 1:30PM, Licensing Program Analyst (LPA) G. Luk arrived unannounced to conduct an Infection Control Inspection. LPA met with Administrator, Diosdado De Luna. Upon entry, staff did not screen LPA prior to entry. LPA observed hand sanitizer at screening station. LPA toured facility including but not limited to bedrooms, bathrooms, kitchen, common areas, and outdoor areas. LPA observed cough etiquette, signs & symptoms, and physical distancing are posted in the common areas. All hand washing stations were equipped with soap and paper towel. During record review, LPA observed visitors log. LPA observed facility has a copy of Mitigation Plan on file. LPA observed food supplies and paper supplies are sufficient. At 1:50PM, LPA observed unlocked cleaning supply under the kitchen sink. Staff locked up cleaning supply during inspection. At 2:00PM, LPA observed unlocked medications on the dining table, hallway closet, and medication cabinet/drawers. Staff locked up the medications during inspection. At 3:00PM, LPA observed two staff did not have TB test results on file during record review. The deficiencies were observed (see LIC 809D) and cited from the California Code of Regulations, Title 22. Failure to correct deficiencies may result in civil penalties. Exit interview conducted. A copy of this report and appeal rights was provided.
(a) Disinfectants, cleaning solutions, poisons, firearms and other items which could pose a danger if readily available to clients shall be stored where inaccessible to clients.
Based on observation, the licensee did not comply with the section cited above by having unlocked cleaning supplies under the sink which poses an immediate health and safety risk to persons in care. POC Due Date: 03/11/2022 Plan of Correction 1 2 3 4 Staff lock up the cleaning supplies during inspection. Deficiency cleared during inspection.
(h) The following requirements shall apply to medications which are centrally stored: (2) Centrally stored medicines shall be kept in a safe and locked place that is not accessible to persons other than employees responsible for the supervision of the centrally stored medication.
Based on observation, the licensee did not comply with the section cited above by having unlocked medications on dining table and in hallway closet which poses an immediate health and safety risk to persons in care. POC Due Date: 03/11/2022 Plan of Correction 1 2 3 4 Staff locked up medications during inspection. Deficiency cleared during inspection.
(f) All personnel, including the licensee and administrator, shall be in good health, and physically and mentally capable of performing assigned tasks. Good physical health shall be verified by a health screening, including a chest x-ray or an intradermal test, performed by a physician not more than six (6) months prior to or seven (7) days after …
Based on record review, the licensee did not comply with the section cited above by not having TB test results which poses a potential health and safety risk to persons in care. POC Due Date: 03/28/2022 Plan of Correction 1 2 3 4 Administrator will submit TB test results for the two staff to CCLD by POC date.
InspectionMarch 25, 2024Type A3 deficiencies
Inspector: Grace Luk
Inspector notes
On 3/7/2025 at 11:15AM, Licensing Program Analyst (LPA) G. Luk arrived unannounced to conduct a Required - 1 Year inspection. LPA met with caregiver/administrator, Eillen Catilo and explained the purpose of the visit. LPA toured the facility including but not limited to bedrooms, bathrooms, dining area, kitchen, garage, and outdoor area. Smoke and carbon monoxide detectors were observed. Fire extinguisher was observed to be full and last serviced on 1/3/2025. One week of nonperishable and 2-day of perishable food supplies were available. Hot water was measured at 105.3 degrees F in the hallway bathroom. LPA observed grab bars and non-skid mat in the bathrooms. There were adequate lights in each room. First Aid kit is complete. Last fire and earthquake drill was conducted on 1/2/2025. LPA reviewed 4 residents and 4 staff files starting at 12:45PM. LPA reviewed a sample of resident's medications during inspection. At 11:40AM, LPA observed unlocked paints, fertilizer, and gardening tools in the backyard. Staff locked up the items during inspection. Civil penalty of $250 is being assessed for a repeat violation. At 1:00PM, LPA observed resident's files were incomplete and missing signed admission agreement, preplacement appraisals, personal rights, and current reappraisals. At 3:45PM, LPA observed R3 did not have a PRN medication (Lactulose Solution) available. Administrator stated R3 have not taken the PRN medication in a while and R3 have other medications in place of it. Facility is preparing resident's medications a week in advance. The deficiencies were observed (see LIC 809D) and cited from the California Code of Regulations, Title 22. Failure to correct deficiencies may result in civil penalties. Exit interview conducted with Eillen Catilo. A copy of this report, civil penalties, and appeal rights was provided.
(a) Except as specified in subsection (b), the licensee shall ensure that disinfectants, cleaning solutions, poisonous substances, knives, matches, tools, sharp objects, and other similar items which could pose a danger to residents are in locked storage and are not left unattended if outside the locked storage.
Based on observation, the licensee did not comply with the section cited above by having unlocked paints, fertilizer, and gardening tools in the backyard which poses an immediate health and safety risk to persons in care. POC Due Date: 03/08/2025 Plan of Correction 1 2 3 4 Staff locked up the items during inspection. Civil penalty of $250 is being assessed for a repeat violation. Deficiency cleared.
(d) All resident records shall be available to the licensing agency to inspect, audit, and copy upon demand during normal business hours. Records may be removed if necessary for copying. Removal of records shall be subject to the following requirements:
Based on record review, the licensee did not comply with the section cited above by having incomplete resident files which poses a potential health and safety risk to persons in care. POC Due Date: 03/31/2025 Plan of Correction 1 2 3 4 Administrator has agreed to obtained signed documents for all residents for future reviews. Administrator will submit self-certification to CCLD by POC date.
(a) A plan for incidental medical and dental care shall be developed by each facility. The plan shall encourage routine medical and dental care and provide for assistance in obtaining such care, by compliance with the following: (4) The licensee shall assist residents with self-administered medications as needed.
Based on observation and record review, the licensee did not comply with the section cited above by not having PRN medications available and preparing medications a week in advance which poses a potential health and safety risk to persons in care. POC Due Date: 03/31/2025 Plan of Correction 1 2 3 4 Administrator has agreed to obtain R3's PRN medication or a discontinue order for Lactulose Solution. Administrator has agreed to conduct training regarding preparing medications and obtaining PRN m…
InspectionFebruary 16, 2023Type A6 deficiencies
Inspector: Grace Luk
Inspector notes
On 3/25/2024 at 9:50AM, Licensing Program Analyst (LPA) G. Luk arrived unannounced to conduct a Required - 1 Year inspection. LPA met with caregiver, Roy Catilo and explained the purpose of the visit. Administrator, Diosdado De Luna arrived 15 minutes later. The facility’s fire clearance was approved for 6 non-ambulatory residents of which 1 resident maybe under hospice care. LPA toured the facility including but not limited to bedrooms, bathrooms, dining area, kitchen, garage, and outdoor area. Smoke and carbon monoxide detectors were observed. Fire extinguisher was observed to be full and last serviced on 1/29/2024. One week of nonperishable and 2-day of perishable food supplies were available. LPA observed grab bars and non-skid mat in the bathrooms. There were adequate lights in each room. First Aid kit is complete. Last fire drill was conducted on 1/15/2024. LPA reviewed 3 residents and 3 staff files starting at 10:45AM. LPA reviewed a sample of resident's medications starting at 1:00PM. LPA interviewed 2 residents and 2 staff at around 2:30PM. At 10:10AM, LPA observed the swimming pool gate was unlocked during inspection. Administrator locked the gate during inspection. Civil penalty of $500 is being assessed. At 10:15AM, LPA observed unlocked knives in the kitchen cabinet. Staff locked up knives during inspection. At 10:30AM, LPA measured hot water temperature at 131.9 degrees F in the hallway bathroom. Staff lowered hot water temperature and LPA re-measured hot water at 107.1 degrees F. At 10:50AM, LPA observed R1, R2, and R3 did not have current medical assessment on file. (Continue on LIC809C...) 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 At 11:20AM, LPA observed S4 did not have fingerprint clearance and was at the facility during visit. S4 left the facility during inspection. Civil penalty of $100 is being assessed. At 11:30AM, LPA observed staff did not have current annual training. The deficiencies were observed (see LIC 809D) and cited from the California Code of Regulations, Title 22 and Health & Safety Code. Failure to correct deficiencies may result in civil penalties. Exit interview conducted with Diosdado De Luna. A copy of this report, civil penalties, and appeal rights was provided.
(e) Water supplies and plumbing fixtures shall be maintained as follows: (2) Faucets used by residents for personal care such as shaving and grooming shall deliver hot water. Hot water temperature controls shall be maintained to automatically regulate the temperature of hot water used by residents to attain a temperature of not less than 105 degre…
Based on observation, the licensee did not comply with the section cited above having hot water at 131.9 degrees F which poses an immediate health and safety risk to persons in care. POC Due Date: 03/26/2024 Plan of Correction 1 2 3 4 Staff lowered hot water temperature and LPA re-measured hot water at 107.1 degrees F. Deficiency cleared.
(e) Facilities providing services to residents who have physical or mental disabilities shall assure the inaccessibility of fishponds, wading pools, hot tubs, swimming pools or similar bodies of water, when not in active use by residents, through fencing, covering or other means.
Based on observation, the licensee did not comply with the section cited above having pool gate unlocked during inspection which poses an immediate health and safety risk to persons in care. POC Due Date: 03/26/2024 Plan of Correction 1 2 3 4 Staff locked the pool gate during inspection. Civil penalty of $500 is being assessed. Deficiency cleared.
(a) Disinfectants, cleaning solutions, poisons, firearms and other items which could pose a danger if readily available to clients shall be stored where inaccessible to clients.
Based on observation, the licensee did not comply with the section cited above having unlocked knives in the kitchen which poses an immediate health and safety risk to persons in care. POC Due Date: 03/26/2024 Plan of Correction 1 2 3 4 Staff locked up the knives during inspection. Deficiency cleared.
(e) All individuals subject to a criminal record review pursuant to Health and Safety Code Section 1569.17(b) shall prior to working, residing or volunteering in a licensed facility: (1) Obtain a California clearance or a criminal record exemption as required by the Department or
Based on record review, the licensee did not comply with the section cited above having uncleared staff work at the facility which poses an immediate health and safety risk to persons in care. POC Due Date: 03/26/2024 Plan of Correction 1 2 3 4 Uncleared staff left the facility and will not return to the facility until fingerprint clearance. Administrator will follow up with Guardian regarding fingerprint clearance for S4 and submit communication to CCLD by POC date. Civil penalty of $100 is b…
(2) In addition to paragraph (1), training requirements shall also include an additional 20 hours annually, eight hours of which shall be dementia care training, as required by subdivision (a) of Section 1569.626, and four hours of which shall be specific to postural supports, restricted health conditions, and hospice care, as required by subdivisi…
Based on record review, the licensee did not comply with the section cited above not having current annual training for staff which poses a potential health and safety risk to persons in care. POC Due Date: 04/19/2024 Plan of Correction 1 2 3 4 Administrator has agreed to obtain current annual training for staff and provide training documents to CCLD by POC date.
(c) Licensees who accept and retain residents with dementia shall be responsible for ensuring the following: (5) Each resident with dementia shall have an annual medical assessment as specified in Section 87458, Medical Assessment, and a reappraisal done at least annually, both of which shall include a reassessment of the resident’s dementia care n…
Based on record review, the licensee did not comply with the section cited above not having current medical assessment for three residents which poses a potential health and safety risk to persons in care. POC Due Date: 04/19/2024 Plan of Correction 1 2 3 4 Administrator has agreed to obtain current medical assessments for R1, R2, and R3 and will submit copies to CCLD by POC date.
InspectionMarch 10, 2022No deficiencies
Inspector: Grace Luk
Inspector notes
On 2/16/2023 at 1:10PM, Licensing Program Analyst (LPA) G. Luk arrived unannounced to conduct an Infection Control Inspection. LPA met with care staff, Eufrecina Sinay. Administrator, Diosdado De Luna arrived 15 minutes later. Upon entry, staff checked LPA's temperature and asked to fill out COVID-19 questionnaire. LPA observed hand sanitizer at screening station. LPA toured facility including but not limited to bedrooms, bathrooms, kitchen, common areas, and outdoor areas. LPA observed cough etiquette, signs & symptoms, and physical distancing are posted in the common areas. All hand washing stations were equipped with soap and paper towel. Hot water was measured at 119.5 degrees F. During record review, LPA observed visitors log. LPA observed facility has a copy of Mitigation Plan on file. Staff are FIT tested and LPA reviewed completion document. LPA observed PPEs, food supplies, and paper supplies are sufficient. No deficiencies are cited on this date. Exit interview conducted. A copy of this report provided.
Federal summary
CMS Care CompareNot a CMS-certified facility
California RCFEs (residential care facilities for the elderly) are licensed by the state, not by CMS. CMS data only applies to skilled nursing facilities or to CCRCs that operate a licensed SNF wing.
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