StarlynnCare

California · Pleasant Hill

Pleasant Hill Villa Home Care

RCFE · Memory Care

A Residential Care Facility for the Elderly (RCFE) is a non-medical residential care home licensed by California CDSS under Health & Safety Code §1560. Residents receive help with daily living activities such as bathing, dressing, and medication management. An RCFE with a Memory Care designation is additionally required by California Title 22 (§87705 and §87706) to provide specialized staff training in dementia care, individualized care plans for residents with cognitive impairment, and appropriate supervision protocols — requirements that go beyond a standard RCFE license.

3021 Putnam Blvd · Pleasant Hill, 94523

Quick facts

Licensed beds6
Memory careYes
Last inspectionOct 2025
Last citationOct 2025
Operated byPleasant Hill Villa Home Care
Map showing location of Pleasant Hill Villa Home Care

Quality snapshot

Updated April 25, 2026

Compared to 182 California RCFE memory care facilities of similar size, over the last 36 months.

Source: California Department of Social Services, Community Care Licensing Division. View raw inspection records →

Quality grade· click to show how this was calculated

Severity
48th

Weighted citations per bed

Repeats
100th

Repeat deficiencies as share of total

Frequency
39th

Deficiencies per inspection

Tick mark at 50% = peer median · higher percentile = better facility

Pleasant Hill Villa Home Care scores B−. Better than 62% of comparable California RESIDENTIAL CARE ELDERLY facilities. Severity: 48th percentile. Repeats: top 0%. Frequency: 39th percentile.

Each metric is converted to a 0–100 percentile within the peer set (higher = better). The composite grade averages all four. Peer set: CA / rcfe_memory_care / small beds (182 facilities).

Citation severity over time

stable

Weighted severity score per month · 24 months

May 24peer medianApr 26

Weighted score (24mo)

3

Last citation

Oct 25

Finding distribution

7 total · 36 months

Scope × Severity (CMS A–L)

IsolatedPatternWidespreadJKLG2HID5EFABCSev 4 · IJSev 3Sev 2Sev 1

View inspections & citations

The rules that apply to this facility

California Title 22 requirements for this facility, with the specific regulation and a suggested question for each.Rules this facility has been cited for are shown first.

What dementia-care training must staff complete?Cited Sep 202322 CCR §87705 / HSC §1569.625

Because this facility markets dementia or Alzheimer's care, state law mandates higher training standards:

  • 12 hours initial dementia training — 6 hours before a staff member works independently with residents, 6 more within the first 4 weeks.
  • 8 hours annual dementia in-service — required every year thereafter.
  • Administrator CE — the administrator must include 8 hours of dementia-specific continuing education in every 2-year recertification cycle.

Training must cover individualized care plans, behavioral expressions, appropriate supervision, and the facility's dementia care philosophy.

Ask on tour: Ask how dementia training records are kept — families may request documentation.

How many staff must be on duty overnight?22 CCR §87415

Based on 6 licensed beds:

One qualified staff member must be on call and physically on premises at all times overnight.

Violation pattern to watch for:A facility that documents a staff member as "on call" but with that person physically off-site — when the law requires on-premises presence — is in violation of this section.

Ask on tour: Ask the facility to walk you through their overnight staffing plan and confirm whether on-call staff are on premises or off-site.

What health conditions can this facility legally accept or refuse?22 CCR §87612–87615

Restricted — allowed with physician order + care plan

  • Supplemental oxygen
  • Insulin and injectable medications
  • Indwelling or intermittent catheters
  • Colostomy / ileostomy
  • Stage 1 and Stage 2 pressure injuries
  • Wound care (non-complex)
  • Incontinence
  • Contractures

Prohibited — facility must refuse or discharge

  • Stage 3 or Stage 4 pressure injuries
  • Feeding tubes (PEG, NG, or J-tube)
  • Tracheostomies
  • Active MRSA or communicable infections requiring isolation
  • 24-hour skilled nursing needs
  • Total ADL dependence with inability to communicate needs

A hospice waiver (HSC §1569.73) can allow continued care for residents on hospice who would otherwise fall into a prohibited category.

Ask on tour: Ask whether your loved one's specific care needs are restricted or prohibited, and what the facility's process is if needs change after admission.

What must this facility report to the state — and how fast?22 CCR §87211 / WIC §15630
  • ImmediateElopement, fire, epidemic outbreak, or poisoningImmediately
  • 2 hoursAbuse with serious bodily injury2-hour phone report + 2-hour written report — to the California Department of Social Services (CDSS), Adult Protective Services, and law enforcement
  • 24 hrsAbuse without serious bodily injuryWithin 24 hours
  • Next dayDeath of a residentPhone by next working day; written within 7 days
  • Next dayInjury requiring medical treatment beyond first aidPhone by next working day; written within 7 days
  • WrittenBankruptcy, foreclosure, eviction, or utility shutoff noticeWritten notice to CDSS and residents — $100/day penalty (max $2,000) for failure

Your enforcement lever:Incidents that aren't reported on time are themselves a separate violation. If you believe a reportable event wasn't filed, you can submit a complaint directly to the California Department of Social Services (CDSS).

How does CDSS enforce these rules?22 CCR §87755–87777 / HSC §1569.58
  1. 1Notice of DeficiencyWritten citation with a correction deadline. Facility must submit a Plan of Correction.
  2. 2Civil PenaltyStarts at $50/day for non-serious; $150/day for serious deficiencies — immediately, with no grace period. Repeats escalate to $150 first day + $50/day, then $1,000 first day + $100/day.
  3. 3Suspension of AdmissionsFacility cannot accept new residents until violations are corrected.
  4. 4Temporary Suspension or RevocationEmergency suspension for imminent danger; full revocation after administrative hearing.
  5. 5Exclusion OrderAdministrator and operator can be barred from all CDSS-licensed facilities — not just this one.

See how these rules have been applied to this specific facility:

View state inspection record and citations

State records

California Dept. of Social Services · Community Care Licensing
License number
079200569
License type
RESIDENTIAL CARE ELDERLY
License status
LICENSED
License expires
Not yet indexed
Licensed beds
6
Operator
Pleasant Hill Villa Home Care

Inspections & citations

8

reports on file

13

total deficiencies

4

Type A (actual harm)

3

dementia-care citations

InspectionOctober 28, 2025Type B
1 deficiency

Plain-language summary

On October 28, 2025, state inspectors conducted a routine annual inspection of this facility and found that a room approved as storage space had been converted into a bedroom for staff—a violation of facility regulations. The inspectors otherwise found the facility clean and safe, with proper temperature control, working smoke and carbon monoxide detectors, adequate lighting, and sanitary bathrooms. The facility was given until November 4, 2025 to submit corrections for the storage room violation.

View full inspector notes

On 10/28/2025, Licensing Program Analyst (LPAs) Y. Brown and A. Gomez conducted an unannounced annual 1-year required inspection. LPAs met with caregiver Myra Ecaruan and explained the purpose of the visit. Administrato r Gliceria Magat arrived to the facility around 12:00 pm. The administrator currently holds a certificate (#701089749) that expires on 10/2/2027. The facility’s fire clearance was approved for six (6) residents, six (6) may be non-ambulatory. LPAs toured the facility including but not limited to bedrooms, bathrooms, kitchen, common area, garage, and back yard. All indoor passageways are kept free of obstruction. There are no bodies of water observed. A comfortable temperature for clients is maintained at 73 degrees Fahrenheit. LPAs observed lighting in all rooms are adequate for the comfort and safety of the clients. Hot water temperature in the facilities shared bathroom was measured at 105.7 degrees Fahrenheit. All toilets, hand washing, and bathing are safe, sanitary and in operating condition. The supply of extra hygiene was available for residents. Smoke detectors and carbon monoxide combination were in operating condition during visit. Fire extinguisher was last inspected on 6/11/2025. First aid kit was observed to be complete. LPA reviewed three (3) staff and five (5) resident records. Continued on LIC809C. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 (Continued from LIC809...) The following forms will be updated and submitted to CCLD by 11/4/2025: LIC610D: Emergency disaster plan LIC500: (Personnel Record) The following deficiency was observed: At 1:30 pm, LPAs observed that the room that is designated as storage on the approved facility sketch has been expanded and now being used as a caregiver bedroom. A technical violation was issued during the visit. Deficiency is cited per Title 22 California Code of Regulations and listed on LIC809D. Failure to submit proof of corrections (POC) by plan of correction due date and/or any repeat deficiencies within a 12-month period may result in civil penalties. Exit interview conducted. A copy of the appeal rights and this report provided.

Type BCCR §87305(a)

Regulation

(a) Prior to construction or alterations, all facilities shall obtain a building permit.

Inspector finding

Based on observation, the licensee did not comply with the section cited above in having a room that is designated as storage on the approved facility sketch altered and expanded which is now being used as a caregivers bedroom which poses a potential personal rights risk to persons in care. POC Due Date: 11/28/2025 Plan of Correction 1 2 3 4 By POC date, Administrator agreed to submit a new fire clearence, facility sketch, and permits for the unapproved room to CCLD.

InspectionOctober 23, 2024
No deficiencies

Inspector: Lori Alexander-Washington

Plain-language summary

A routine annual inspection was conducted on October 23, 2024, at this facility licensed for six non-ambulatory residents, and no deficiencies were found. The inspector verified that the home maintains safe conditions including proper water temperature, working smoke and carbon monoxide detectors, secure medication storage, adequate lighting and temperature, and that all staff have current first aid training. The facility was asked to submit updated documentation for its files by October 30, 2024.

View full inspector notes

On 10/23/2024 at 2:00 PM, Licensing Program Analyst (LPA) L. Alexander arrived unannounced to conduct 1-Year Annual Required inspection. LPA met with Caregiver , Myra Ecaruan and explained the purpose of the visit. Myra phoned the Licensee/Administrator, Gliceria "Glecy" Magat to inform. The facility’s fire clearance was approved for capacity six (6) non-ambulatory. Hospice waiver for three (3) residents. Administrator Certificate #7010849740 expires 12/10/2025. Glecy arrived to the facility shortly. LPA toured facility with Glecy including but not limited to bedrooms, bathrooms, kitchen, common area and backyard. The facility consists of six (6) total bedrooms which six (6) bedrooms are occupied by the residents. All outdoor and indoor passageways are kept free of obstruction. There are no bodies of water observed. A comfortable temperature is maintained at 72 degrees Fahrenheit. LPA observed lighting in all rooms are adequate for the comfort and safety of the residents. The hot water temperature in the residents’ shared bathroom was measured at 105 degrees Fahrenheit. Residents’ bathrooms are equipped with grab bars and non-skid mats. There is a minimum of one-week supply of nonperishable and 2-day of perishable foods. Centrally stored medication and sharps were locked and inaccessible to residents. Smoke detectors and carbon monoxide detector were in operating condition during visit. Fire extinguisher was last serviced on 06/04/2024. LPA reviewed five (5) residents records. LPA reviewed six (6) staff records and 6 of 6 have current first aid training and associated to the facility. LIC809-C Continued... 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 LIC809-C Continued... Updated copies of the following documents were requested for facility file and are to be submitted to CCL by 10/30/2024: LIC 308 Designation of Administrative Responsibility LIC 309 Administrative Organization LIC 500 Personnel Report LIC 610E Emergency Disaster Plan (Page 9) Copy of Liability Insurance Current Administrator’s Certificate - Reviewed No deficiencies cited during visit. Exit interview conducted and a copy of this report provided.

InspectionSeptember 21, 2023Type A
6 deficiencies

Inspector: Lori Alexander-Washington

Plain-language summary

During a routine annual inspection on September 21, 2023, inspectors found that knives, scissors, and matches were stored unlocked in the kitchen, and various items including wood planks, ladders, metal bed frames, and other materials were left unsecured in the yard and garage where residents could access them. The facility otherwise maintained safe conditions including proper temperature, working smoke and carbon monoxide detectors, locked medications, and adequate lighting and grab bars in bathrooms. The facility was required to correct these storage issues and submit updated administrative documents by September 28, 2023.

View full inspector notes

On 09/21/2023 AM, Licensing Program Analyst (LPA) L. Alexander arrived unannounced to conduct 1-Year Annual Required inspection. LPA met with Caregiver, Myra Ecaruan and explained the purpose of the visit. Acting Administrator, Joy Dela Cueva, arrived shortly after. Joy's Administrator Certificate# 6016749740 Expires 06/25/2024. The facility’s fire clearance was approved for 6 non-ambulatory. LPA toured facility with Joy including but not limited to bedrooms, bathrooms, kitchen, common area and backyard. The facility consists of 6 total bedrooms which 6 bedrooms are occupied by the residents. All outdoor and indoor passageways are kept free of obstruction. There are no bodies of water observed. A comfortable temperature is maintained at 72 degrees Fahrenheit. LPA observed lighting in all rooms are adequate for the comfort and safety of the residents. The hot water temperature in the residents’ shared bathroom was measured at 106.3 degrees Fahrenheit. Residents’ bathrooms are equipped with grab bars and non-skid mats. There is a minimum of one week supply of nonperishable and 2-day of perishable foods. Centrally stored medication were locked and inaccessible to residents. Smoke detectors and carbon monoxide detector were in operating condition during visit. Fire extinguisher was last serviced on 06/11/2023. Emergency Disaster Plan was last posted on 09/10/23. First aid kit was observed to be complete. Emergency disaster drill was last conducted on 09/10/23. LIC809-C Continued... 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 LIC809 Continued.... LPA reviewed 4 residents records. LPA reviewed 7 staff records and 0 of 7 have current first aid training and associated to the facility. THE FOLLOWING DEFICIENCIES WERE OBSERVED DURING VISIT: At 11:24AM, LPA observed knives, scissors and matches unlocked in kitchen drawer. At 11:39 AM, LPA observed ladder, wood planks, garbage can located outside in the backyard At 11:43 AM, LPA observed screen door, more wood, broken wooded fence located behind storage shed in the backyard. At 11:45 AM, LPA observed wood planks in the front yard. At 11:48AM, LPA observed metal bed frames, walker, headboard, white door and dried up paint bucket located outside in front of the garage. Updated copies of the following documents were requested for facility file and are to be submitted to CCL by 09/28/2023: LIC 308 Designation of Administrative Responsibility LIC 309 Administrative Organization LIC 500 Personnel Report LIC 610E Emergency Disaster Plan Liability Insurance Current Administrator’s Certificate The following deficiencies were observed (see LIC 809D) and cited from the California Code of Regulations, Title 22 and/or Health and Safety Code Failure to correct deficiencies by POC date may result in additional Civil Penalties. Exit interview conducted. Appeal Rights and a copy of this report provided.

Type ACCR §87705(f)(1)

Regulation

(f) The following shall be stored inaccessible to residents with dementia: (1) Knives, matches, firearms, tools and other items that could constitute a danger to the resident(s).

Inspector finding

Based on observation, the licensee did not comply with the section cited above in by not having scissors, knives, matches inaccessible to residents which poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 09/22/2023 Plan of Correction 1 2 3 4 Administrator removed knives, scissors and matches and locked up in medication cabinet during visit. Deficiency cleared.

Type ACCR §87355(e)(1)

Regulation

87355 Criminal Record Clearance (e) All individuals subject to a criminal record review pursuant to Health and Safety Code Section 1569.17(b) shall prior to working, residing or volunteering in a licensed facility: (1)Obtain a California clearance or a criminal record exemption as required by the Department...

Inspector finding

Based on observation, interview, record review, the licensee did not comply with the section cited above in not having a Fingerprint Clearance/Criminal Record Clearance for a private caregiver for R4 which poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 09/22/2023 Plan of Correction 1 2 3 4 Administrator to advise private caregiver to get a Live Scan and submit information for Criminal Record Clearance. Administrator will submit to CCLD a copy of Fi…

Type B

Regulation

(c) The facility shall employ, and the administrator shall schedule, a sufficient number of staff members to do all of the following: (3) Ensure that at least one staff member who has cardiopulmonary resuscitation (CPR) training and first aid training is on duty and on the premises at all times. This paragraph shall not be construed to require sta…

Inspector finding

Based on record review, the licensee did not comply with the section cited above in having all Staff Caregivers with valid CPR/First-Aid Training on record which poses a potential health, safety risk to persons in care. POC Due Date: 10/19/2023 Plan of Correction 1 2 3 4 Administrator will schedule CPR/First Aid Training for all Staff Caregivers and submit copies of certifications to CCLD by POC due date.

Type BCCR §87705(c)(3)(A)

Regulation

(c) Licensees who accept and retain residents with dementia shall be responsible for ensuring the following: (3) In addition to the on-the-job training requirements in Section 87411(d), staff who provide direct care to residents with dementia shall receive the following training as appropriate for the job assigned and as evidenced by safe and effe…

Inspector finding

Based on record review, the licensee did not comply with the section cited above in by having all Staff Caregivers Training for Dementia care residents on record which poses a potential health, safety or personal rights risk to persons in care. POC Due Date: 10/19/2023 Plan of Correction 1 2 3 4 Administrator will schedule Dementia training for all Staff Caregivers and send training certifications to CCLD by POC due date.

Type BCCR §87705(c)(5)

Regulation

(c) Licensees who accept and retain residents with dementia shall be responsible for ensuring the following: (5) Each resident with dementia shall have an annual medical assessment as specified in Section 87458, Medical Assessment, and a reappraisal done at least annually, both of which shall include a reassessment of the resident's dementia care …

Inspector finding

Based on record review, the licensee did not comply with the section cited above in by having an current annual Medical Assessment for R3 which poses a potential health, safety or personal rights risk to persons in care. POC Due Date: 10/19/2023 Plan of Correction 1 2 3 4 Administrator will schedule a doctor's appointment and submit updated Medical assessment for R3 to CCLD by POC due date.

Type BCCR §87303(a)

Regulation

(a) The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and

Inspector finding

Based on observation, the licensee did not comply with the section cited above in by having the back/front yard cleared of ladders, wood, walker, screen door which poses a potential health, safety or personal rights risk to persons in care. POC Due Date: 10/05/2023 Plan of Correction 1 2 3 4 Administrator removed all items noted above. Deficiency cleared during visit.

ComplaintMay 23, 2023· Mixed
No deficiencies

Inspector: Grace Luk

Mixed — CDSS found some allegations substantiated and others unsubstantiated during this investigation.

Plain-language summary

A complaint alleged that staff failed to properly assist a resident with walking, resulting in bruising, and also failed to follow medication instructions. The investigation found conflicting information about the resident's mobility level and that staff did follow the medication protocol by not giving the medication when the resident was lying down, but could not find sufficient evidence to confirm the walking assistance allegation. The facility was not cited for violations.

View full inspector notes

Staff did not assist the resident as needed with ambulating which resulted in the resident becoming bruised. Physician's report dated 5/11/2022 does indicate that R3 is ambulatory. Pre-placement appraisal states that R3 is non-ambulatory and uses a walker. Interview with staff revealed staff assist residents in ambulating. Staff did not assist the resident as needed with medications. Interview with staff revealed there was a medication with instructions to hold if R3 will be laying down. Staff stated the medication was not given when R3 was laying down. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did occur, therefore the allegations are UNSUBSTANTIATED . Exit interview conducted. A copy of this report provided.

InspectionSeptember 28, 2022
No deficiencies

Inspector: Laura Hall

Plain-language summary

Inspectors made an unannounced infection control visit on September 28, 2022, and found the facility had proper hand-washing stations, posted health signage, adequate supplies of masks and protective equipment, and a COVID mitigation plan on file. The facility's screening procedures, physical distancing signs, and cough etiquette postings were in place, and hot water temperature in bathrooms was appropriate. No violations were found.

View full inspector notes

On 9/28/2022 at 2:30PM, Licensing Program Analysts (LPAs) L. Hall and Lori Alexander arrived unannounced to conduct an Infection Control Inspection. LPAs met with Christina Elazegui, Staff and Gliceria Magat, Administrator and explained the purpose of the visit. Upon entry, LPA's temperature was checked. LPA observed screening station. There were COVID signs posted on front door. LPA toured facility including but not limited to common areas, bathrooms, bedrooms, back yard, kitchen, and garage. LPA observed cough etiquette and physical distancing posted in the common areas. All hand washing stations were equipped with soap and paper towel, and hand washing poster. Hot water temperature in the shared clients’ bathroom was measured at 105.1 degrees Fahrenheit. Fire extinguisher last serviced on 6/29/2022. During record review, LPA observed visitors sign-in log. LPA observed facility has a copy of the mitigation plan on file. LPA observed PPE, food, and paper supplies are sufficient. No deficiencies cited during this visit. Exit interview conducted and a copy of this report provided.

Other visitAugust 31, 2022Type A
3 deficiencies

Inspector: Grace Luk

Plain-language summary

Inspectors conducted an unannounced health and safety check on August 31, 2022, and found several safety concerns: cleaning supplies, furniture polish, and scissors were accessible to residents in unlocked areas of the garage and kitchen; a ceiling vent near the garage appeared loose and at risk of falling; the deck gate latch was broken and did not close properly; and a bathroom toilet seat was missing with a dirty shower floor. The facility corrected most issues during the inspection by locking up hazardous materials and securing items, though the structural problems with the ceiling vent and gate latch required follow-up repair.

View full inspector notes

On 8/31/2022 at 1:30PM, Licensing Program Analysts (LPAs) G. Luk and J. Sampair arrived unannounced to conduct a health and safety check as a result of a priority 1 complaint. LPAs met with Licensee, Gliceria Magat. Administrator, Christina Elazegui arrived an hour later. LPA toured facility including but not limited to the bedrooms, bathrooms, common area, kitchen, garage and outdoor area. Facility temperature was maintained at 76.6 degrees F. Hot water temperature was measured at 108 degrees F in kitchen sink. 7-day of non-perishable and 2-day of perishable food supplies were sufficient. Resident's medications were kept locked in the cabinet. Smoke and Carbon monoxide detectors observe. First-aid kit was complete. Fire extinguisher was observed to be full and last serviced on 6/29/2022. There are no accessible bodies of water observed. At 1:00PM, LPAs observed a bottle of furniture polish stored next to can goods in the garage storage. Licensee removed the furniture polish during inspection. At 1:03PM, LPAs observed unlocked garage door which had cleaning supplies and laundry detergent accessible. Cabinet under the sink was unlocked with cleaning supplies. LPAs also observed unlocked scissors in the drawer. Staff locked up disinfectant, cleaning supplies, and knives during inspection. At 1:05PM, LPAs observed air vent on the ceiling by the garage door and hallway bathroom appears to be loose and may be falling down. Ceiling vent in the hallway by the front door has cobwebs. Room #3 toilet seat is missing and floor of shower was dirty. Gate latch in the deck area is in disrepair and until to self-close. The deficiencies were observed (see LIC 809D) and cited from the California Code of Regulations, Title 22. Failure to correct deficiencies may result in civil penalties. Exit interview conducted. A copy of this report and appeal rights was provided.

Type ACCR §87309(a)

Regulation

Storage Space. Disinfectants, cleaning solutions...and other items which could pose a danger...shall be stored where inaccessible to clients. This requirement is not met as evidence by:

Inspector finding

Based on observation, licensee did not comply with the section cited above by having unlocked cleaning supplies and scissors in the kitchen and garage which poses an immediate health and safety risk to the persons in care.

Type BCCR §87555(b)(25)

Regulation

General Food Service Requirements. The following...shall apply: Soaps, detergents, cleaning compounds...shall be stored in areas separate from food supplies. This requirement is not met as evidence by:

Inspector finding

Based on observation, licensee did not comply with the section cited above by having furniture polish stored next to food supplies which poses a potential health and safety risk to the persons in care.

Type BCCR §87303(a)

Regulation

Maintenance and Operation. The facility shall be clean, safe, sanitary and in good repair at all times... This requirement is not met as evidence by:

Inspector finding

Based on observation, licensee did not comply with the section cited above by having vent and gate latch in disrepair, vents and shower not clean, and missing toilet seat which poses a potential health and safety risk to the persons in care.

ComplaintOctober 4, 2021Type A
2 deficiencies

Inspector: James Sampair

Plain-language summary

This was a routine infection control inspection where staff and residents were found to be fully vaccinated, staff wore masks throughout the visit, and the facility had proper screening procedures, emergency supplies, and working safety equipment in place. The inspector noted two violations during the visit, but the facility corrected both of them before the inspection ended. A certified administrator is on site at all times to oversee operations and infection control practices.

View full inspector notes

Licensing Program Analyst (LPA) James Sampair conducted an infection control annual inspection and explained the purpose of the visit with Administrators Gliceria Magat and Maria Christina Elazegui. LPA observed all staff wearing face masks during the visit. Maria Christina Elazegui is the designated Infection control leader. LPA discussed the mitigation plan with them, as well as their current COVID-19 infection control practices. They have conducted staff training on infection prevention, symptoms, transmission, as well as the proper donning and doffing of PPE. All of the staff and residents were fully vaccinated. LPA inspected the facility inside and outside. LPA observed screening station located near the front entrance with a digital visitor's log, hand sanitizer, face masks, and a no-touch temperature probe. Routine symptom screening (+/-) temperature and symptom check is done at entry for all staff, residents, and visitors. LPA observed COVID-19 signs posted in common areas to promote hand washing, cough/sneeze etiquette and physical distancing. Facility documents daily temperatures and COVID-19 symptom checks for staff and residents. Pathways were observed to be free of obstruction and fire hazards. There were sufficient food and water supplies in the kitchen refrigerators/freezers. Emergency paper and PPE supplies were observed. Facility room temperature was maintained at a comfortable temperature and the water temperature was in the acceptable range. A certified administrator is on site at all times to oversee proper business operation and compliance with COVID-19 infection control practices. Fire extinguishers were observed fully charged and last inspected in June 2021 and the Smoke and Carbon monoxide detectors were fully operational. LPA observed two citations that have been written up on the LIC809-D for 1 Type A and 1 Type B deficiencies that were both corrected before the LPA left the facility. Exit interview conducted and a copy of this report and copies of the Appeal Rights were provided.

Type ACCR §87309(a)

Regulation

(a) Disinfectants, cleaning solutions, poisons, firearms and other items which could pose a danger if readily available to clients shall be stored where inaccessible to clients.

Inspector finding

Based on observation, the licensee did not comply with the section cited above in one (1) of the drawers in the kitchen, which poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 10/05/2021 Plan of Correction 1 2 3 4 Fix the lock on the kitchen drawer and send proof of it's repair to LPA by End of Business on 10/05/21.

Type BCCR §87555(b)(29)

Regulation

(b) The following food service requirements shall apply: (29) All equipment, fixed or mobile, and dishes, shall be kept clean and maintained in good repair and free of breaks, open seams, cracks or chips.

Inspector finding

Based on observation, the licensee did not comply with the section cited above in the refrigerator in the garage that had food on the bottom shelf, which poses/posed a potential health, safety or personal rights risk to persons in care. POC Due Date: 10/11/2021 Plan of Correction 1 2 3 4 Clean the spilled food off the floor of the regrigerator by End of Business 10/11/21.

InspectionSeptember 17, 2021Type B
1 deficiency

Inspector: Laura Hall

Plain-language summary

On September 17, 2021, an inspector conducted an unannounced visit and found four monitors in the dining room that were recording residents in their bedrooms, though only one of five residents was documented as a fall risk. The facility staff said the monitors were used for fall prevention, but the inspection found this practice violated state regulations. The facility was cited and given an opportunity to correct the violation or face penalties.

View full inspector notes

On 09/17/2021 at 11:15AM Licensing Program Analyst (LPA) L. Hall conducted an unannounced Case Management visit. LPA met with Gliceria Magat, Administrator and explained the purpose of the visit When LPA L. Hall arrived to deliver complaint findings (15-AS-20201028095918) on 09/17/2021, LPA observed four (4) monitors on dining room table monitoring residents in their bedrooms. LPA inquired with staff about monitors and was advised used for fall risk residents. Record review indicated one (1) of five (5) residents as fall risk. The deficiencies was observed (see LIC809D) and cited from the California Code of Regulation, Title 22. Failure to correct the deficiencies may result in civil penalties. Exit interview conducted. A copy of this report and appeal rights provided.

Type BCCR §87468.1(a)(3)

Regulation

87468.1 Personal Rights of Residents in All Facilities (a) Residents... shall have all of the following personal rights:(3)To be free from... ...other actions..., such as... or interfering with daily living functions... This requiremnent was not met as evidence by:

Inspector finding

Based on LPA's observation Licensee did not comply with the section cited above, which poses a potentitial health and safety risk for persons in care.

Federal summary

CMS Care Compare

Not a CMS-certified facility

California RCFEs (residential care facilities for the elderly) are licensed by the state, not by CMS. CMS data only applies to skilled nursing facilities or to CCRCs that operate a licensed SNF wing.

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