Cordial Care Home

On 5/16/2025, at 8:30 AM, Licensing Program Analyst (LPA) James Sampair arrived unannounced to conduct the Required Annual Inspection of the facility. Upon arrival, LPA stated the purpose of the visit to Caregiver Winifred "Willy" Wepee. Administrator Ogedi Okeigwe was informed of the inspection by phone. The LPA toured the interior and exterior of the facility, inspecting the kitchen, food and emergency supply storage areas, dining area, shared restrooms, community living spaces, client rooms, and the grounds of the facility. More than the required minimum of 7 days of nonperishable and 2 days of perishable foods were appropriately stored. The maximum hot water temperature was 112 degrees Fahrenheit and the temperature in the common area was 72 degrees Fahrenheit. The carbon monoxide and smoke detectors were fully operational. The fire extinguishers were last serviced on 1/9/2025. The LPA observed postings in the facility that included a complaint poster, Ombudsman, and Personal Rights posters. An administrator is on site more than the minimum of 20 hours a week to oversee the proper business operations. The LPA reviewed the facility records, records of 5 staff members, and the records of 5 residents. 1 Type-B citation was issued during the inspection (refer to LIC 809-D for details). Exit interview conducted and a copy of this report provided.

On 08/24/2023 at 11:00 AM, Licensing Program Analysts (LPAs) L. Alexander and L. Hall arrived unannounced to conduct an continued 1-Year Annual Required inspection from previous visit on 07/26/2023. LPAs met with Caregiver, Marilin "Lin" Alegria and explained the purpose of the visit. LPA spoke with Administrator, Ogedi Okeigwe, via telephone. LPAs reviewed 4 resident files from previous visit on 07/26/23. LPAs reviewed 1 resident file on today's visit. LPAs reviewed 6 staff files and 5 of 6 staff had CPR/AED/First Aid training and associated to the facility. THE FOLLOWING DEFICIENCIES WERE OBSERVED DURING VISIT: LPAs observed during visit on 7/26/2023, that Licensee/Administrator was out of the country and had been for approximately a month and did not notified CCLD of their absence. There was no substitute Administrator notified. LPAs observed during record review that S4, S5 and S6 was missing health screening and TB tests. LPAs observed during record review and interview that R4 expired on 8/17/2023. Facility did not submit a death report to CCLD. LIC 809C Continued 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 LIC 809 Continued... LPAs observed R1 was admitted into hospice services on 7/13/2023. Facility did not notify CCLD of hospice services. The following deficiencies were observed (see LIC 809D) and cited from the California Code of Regulations, Title 22 and/or Health and Safety Code Failure to correct deficiencies by POC date may result in additional Civil Penalties. Updated copies of the following documents were requested for facility file and are to be submitted to CCLD by 08/31/2023: LIC 308 Designation of Administrative Responsibility LIC 309 Administrative Organization LIC 500 Personnel Report LIC 610E Emergency Disaster Plan Liability Insurance Exit interview conducted. Appeal Rights and a copy of this report provided.

During investigation of complaint (Complaint Control # 15-AS-20210629164337) and upon review of documents, the Department learned that u pon admission of resident (R1), the facility did not conduct an intake evaluation and document any pre-existing marks or injuries on resident. Staff (S1) stated R1 had a bandage on backside when R1 arrived to the facility from the Emergency Department on 3/10/2021, but it was not documented anywhere. The facility keeps limited records and did not document a change in condition or keep progress notes on R1’s condition. On this day, November 16, 2022, Licensing Program Analyst (LPA) Delmundo arrived to the facility unannounced and met with staff, Winifred 'Willie' Wepee, facility manager, and informed the reason for visit. LPA called and spoke with Ogedi Okeigwe, administrator, over the phone and informed of the above. Deficiency is cited from Title 22 California Code of Regulations and listed on 809D. Failure to submit proof of correction by plan of correction due date may result in civil penalty. Deficiency and plan and proof of correction were discussed with the administrator over the phone in the presence of the facility manager. Exit interview conducted. Appeal Rights, LIC9098 Proof of Correction form and copy of this report provided.

On 6/16/2021 at 10AM Licensing Program Analyst (LPA) Leslie Ibo arrived unannounced to conduct an annual required inspection. LPA met with staff Joyce Carter and informed the purpose of visit. LPA called Administrator Ogedi Okeigwe to inform the purpose of visit, Administrator gave permission to staff to give tour to LPA. Facility has census of 3. LPA toured the facility inside and out including but not limited to common areas, resident rooms, bathrooms, kitchen and backyard. Facility has enough supplies of paper supplies and hygiene supplies. Medications are centrally stored in a locked area that is inaccessible to clients and refilled every 30 days. Facility has a sufficient 2-day perishable and one-week non-perishable food supply. Visitors policy is posted on the front entrance. There is one central entry point for universal screening for staff, residents and visitors. A sign-in policy, thermometer and hand sanitizer were observed at screening station. Cough/sneeze etiquette, social distancing and hand washing posters were observed. Facility staff were observed to be wearing proper PPE. LPA observed the following: Facility Administrator has not submitted LIC808. Insufficient PPE (gowns, n95s, face shields)- Administrator ordered supplies NO documentation for staff and residents covid19 screening NO log for daily temperature and Covid19 symptom checks Facility haven’t start FIT (N95) testing procedure Facility has NOT conducted staff training on infection prevention, symptoms, transmission and PPE use Deficiency and plan and proof of corrections were discussed with Administrator. Exit interview conducted. Appeal Rights and copy of this report provided.