StarlynnCare

California · San Ramon

Golden Hill Homes, Inc.

RCFE · Memory Care

A Residential Care Facility for the Elderly (RCFE) is a non-medical residential care home licensed by California CDSS under Health & Safety Code §1560. Residents receive help with daily living activities such as bathing, dressing, and medication management. An RCFE with a Memory Care designation is additionally required by California Title 22 (§87705 and §87706) to provide specialized staff training in dementia care, individualized care plans for residents with cognitive impairment, and appropriate supervision protocols — requirements that go beyond a standard RCFE license.

9474 Alcosta Blvd · San Ramon, 94583

Quick facts

Licensed beds6
Memory careYes
Last inspectionApr 2026
Last citationMar 2024
Operated byGolden Hill Homes, Inc.
Map showing location of Golden Hill Homes, Inc.

Quality snapshot

Updated April 25, 2026

Compared to 182 California RCFE memory care facilities of similar size, over the last 36 months.

Source: California Department of Social Services, Community Care Licensing Division. View raw inspection records →

Quality grade· click to show how this was calculated

Severity
63th

Weighted citations per bed

Repeats
100th

Repeat deficiencies as share of total

Frequency
78th

Deficiencies per inspection

Tick mark at 50% = peer median · higher percentile = better facility

Golden Hill Homes, Inc. scores A−. Better than 80% of comparable California RESIDENTIAL CARE ELDERLY facilities. Severity: 63th percentile. Repeats: top 0%. Frequency: 78th percentile.

Each metric is converted to a 0–100 percentile within the peer set (higher = better). The composite grade averages all four. Peer set: CA / rcfe_memory_care / small beds (182 facilities).

Citation severity over time

stable

Weighted severity score per month · 24 months

May 24peer medianApr 26

Weighted score (24mo)

0

Finding distribution

2 total · 36 months

Scope × Severity (CMS A–L)

IsolatedPatternWidespreadJKLG2HIDEFABCSev 4 · IJSev 3Sev 2Sev 1

View inspections & citations

The rules that apply to this facility

California Title 22 requirements for this facility, with the specific regulation and a suggested question for each.Rules this facility has been cited for are shown first.

What dementia-care training must staff complete?Cited Mar 202422 CCR §87705 / HSC §1569.625

Because this facility markets dementia or Alzheimer's care, state law mandates higher training standards:

  • 12 hours initial dementia training — 6 hours before a staff member works independently with residents, 6 more within the first 4 weeks.
  • 8 hours annual dementia in-service — required every year thereafter.
  • Administrator CE — the administrator must include 8 hours of dementia-specific continuing education in every 2-year recertification cycle.

Training must cover individualized care plans, behavioral expressions, appropriate supervision, and the facility's dementia care philosophy.

Ask on tour: Ask how dementia training records are kept — families may request documentation.

How many staff must be on duty overnight?22 CCR §87415

Based on 6 licensed beds:

One qualified staff member must be on call and physically on premises at all times overnight.

Violation pattern to watch for:A facility that documents a staff member as "on call" but with that person physically off-site — when the law requires on-premises presence — is in violation of this section.

Ask on tour: Ask the facility to walk you through their overnight staffing plan and confirm whether on-call staff are on premises or off-site.

What health conditions can this facility legally accept or refuse?22 CCR §87612–87615

Restricted — allowed with physician order + care plan

  • Supplemental oxygen
  • Insulin and injectable medications
  • Indwelling or intermittent catheters
  • Colostomy / ileostomy
  • Stage 1 and Stage 2 pressure injuries
  • Wound care (non-complex)
  • Incontinence
  • Contractures

Prohibited — facility must refuse or discharge

  • Stage 3 or Stage 4 pressure injuries
  • Feeding tubes (PEG, NG, or J-tube)
  • Tracheostomies
  • Active MRSA or communicable infections requiring isolation
  • 24-hour skilled nursing needs
  • Total ADL dependence with inability to communicate needs

A hospice waiver (HSC §1569.73) can allow continued care for residents on hospice who would otherwise fall into a prohibited category.

Ask on tour: Ask whether your loved one's specific care needs are restricted or prohibited, and what the facility's process is if needs change after admission.

What must this facility report to the state — and how fast?22 CCR §87211 / WIC §15630
  • ImmediateElopement, fire, epidemic outbreak, or poisoningImmediately
  • 2 hoursAbuse with serious bodily injury2-hour phone report + 2-hour written report — to the California Department of Social Services (CDSS), Adult Protective Services, and law enforcement
  • 24 hrsAbuse without serious bodily injuryWithin 24 hours
  • Next dayDeath of a residentPhone by next working day; written within 7 days
  • Next dayInjury requiring medical treatment beyond first aidPhone by next working day; written within 7 days
  • WrittenBankruptcy, foreclosure, eviction, or utility shutoff noticeWritten notice to CDSS and residents — $100/day penalty (max $2,000) for failure

Your enforcement lever:Incidents that aren't reported on time are themselves a separate violation. If you believe a reportable event wasn't filed, you can submit a complaint directly to the California Department of Social Services (CDSS).

How does CDSS enforce these rules?22 CCR §87755–87777 / HSC §1569.58
  1. 1Notice of DeficiencyWritten citation with a correction deadline. Facility must submit a Plan of Correction.
  2. 2Civil PenaltyStarts at $50/day for non-serious; $150/day for serious deficiencies — immediately, with no grace period. Repeats escalate to $150 first day + $50/day, then $1,000 first day + $100/day.
  3. 3Suspension of AdmissionsFacility cannot accept new residents until violations are corrected.
  4. 4Temporary Suspension or RevocationEmergency suspension for imminent danger; full revocation after administrative hearing.
  5. 5Exclusion OrderAdministrator and operator can be barred from all CDSS-licensed facilities — not just this one.

See how these rules have been applied to this specific facility:

View state inspection record and citations

State records

California Dept. of Social Services · Community Care Licensing
License number
079201163
License type
RESIDENTIAL CARE ELDERLY
License status
LICENSED
License expires
Not yet indexed
Licensed beds
6
Operator
Golden Hill Homes, Inc.

Inspections & citations

8

reports on file

2

total deficiencies

2

Type A (actual harm)

1

dementia-care citations

Other visitApril 7, 2026
No deficiencies

Plain-language summary

On April 7, 2026, a state inspector conducted the facility's required annual inspection and found no violations. The inspector verified that the home maintains safe conditions including proper temperature control, working smoke and carbon monoxide detectors, secure medication storage, adequate food supplies, and properly equipped bathrooms with grab bars and non-skid mats. The facility was asked to submit updated administrative and emergency planning documents by April 20, 2026.

View full inspector notes

On 4/7/2026 at 9:30 AM, Licensing Program Analyst (LPA) A. Gomez arrived unannounced to conduct Required 1 Year Annual inspection. LPA met with Administrator, Fathma Ansari and explained the purpose of the visit. The facility’s fire clearance was approved for 6 Non-Ambulatory. LPA toured facility including but not limited to bedrooms, bathrooms, kitchen, common area and backyard. The facility consists of 8 total bedrooms which 6 bedrooms are occupied by the residents and 2 bedroom are occupied by staff. All outdoor and indoor passageways are kept free of obstruction. There are no bodies of water observed. A comfortable temperature is maintained at 73 degrees Fahrenheit. LPAs observed lighting in all rooms are adequate for the comfort and safety of the residents. The hot water temperature in the residents’ shared bathrooms was measured at 116.2 degrees Fahrenheit. Residents’ bathrooms are equipped with grab bars and non-skid mats. There is a minimum 7 day supply of nonperishable and 2 day of perishable foods. Centrally stored medication and sharps were locked and inaccessible to residents. Smoke detectors and carbon monoxide detectors were in operating condition during visit. Fire extinguisher was last serviced on 02/24/2026. First aid kit was observed to be complete. Emergency Disaster plan last reviewed on 2/1/2026. Emergency disaster drill was last conducted on 3/1/2025. At 10:00 AM, LPA reviewed 4 of 4 residents records. At 10:30 AM, LPA reviewed 3 staff records and 3 of 3 have current first aid training and associated to the facility. Updated copies of the following documents were requested for facility file and are to be mailed to CCL by 4/20/2026: LIC 308 Designation of Administrative Responsibility LIC 500 Personnel Report LIC 610E Emergency Disaster Plan Liability Insurance Current Administrator’s Certificate No deficiencies cited during visit. Exit interview conducted and a copy of this report provided.

InspectionMarch 26, 2025
No deficiencies

Plain-language summary

An unannounced annual inspection on March 26, 2025 found the facility in compliance with all state requirements, including proper safety equipment, adequate lighting and temperature, secure medication storage, and current staff first aid training. The inspector reviewed all resident and staff records and toured the entire facility without identifying any violations.

View full inspector notes

On 3/26/2025 at 8:30 AM, Licensing Program Analyst (LPA) A. Gomez arrived unannounced to conduct Required 1 Year Annual inspection. LPA met with Administrator, Fathma Ansari and explained the purpose of the visit. The facility’s fire clearance was approved for 6 Non-Ambulatory. LPA toured facility including but not limited to bedrooms, bathrooms, kitchen, common area and backyard. The facility consists of 8 total bedrooms which 6 bedrooms are occupied by the residents and 2 bedroom are occupied by staff. All outdoor and indoor passageways are kept free of obstruction. There are no bodies of water observed. A comfortable temperature is maintained at 75 degrees Fahrenheit. LPAs observed lighting in all rooms are adequate for the comfort and safety of the residents. The hot water temperature in the residents’ shared bathrooms was measured at 117.5 degrees Fahrenheit. Residents’ bathrooms are equipped with grab bars and non-skid mats. There is a minimum 7 day supply of nonperishable and 2 day of perishable foods. Centrally stored medication and sharps were locked and inaccessible to residents. Smoke detectors and carbon monoxide detectors were in operating condition during visit. Fire extinguisher was last serviced on 03/19/2025. First aid kit was observed to be complete. Emergency Disaster plan last reviewed on 3/26/2025 .Emergency disaster drill was last conducted on 3/1/2025. At 9:00 AM, LPA reviewed 6 of 6 residents records. At 9:30 AM, LPA reviewed 4 staff records and 4 of 4 have current first aid training and associated to the facility. No deficiencies cited during visit. Exit interview conducted and a copy of this report provided.

InspectionApril 9, 2024
No deficiencies

Inspector: Alona Gomez

Plain-language summary

This was a routine annual inspection on April 9, 2024. Inspectors found the facility met all requirements, including proper safety equipment, adequate lighting and temperature, secure medication storage, grab bars in bathrooms, and current staff first aid training. No violations were cited.

View full inspector notes

On 4/09/2024 at 10:15 AM, Licensing Program Analysts (LPAs) A. Gomez and A. Gharachorloo arrived unannounced to conduct Required 1 Year Annual inspection. LPAs met with Administrator, Fathma Ansari and explained the purpose of the visit. The facility’s fire clearance was approved for 6 Non-Ambulatory. LPAs toured facility including but not limited to bedrooms, bathrooms, kitchen, common area and backyard. The facility consists of 8 total bedrooms which 6 bedrooms are occupied by the residents and 2 bedroom are occupied by staff. All outdoor and indoor passageways are kept free of obstruction. There are no bodies of water observed. A comfortable temperature is maintained at 72 degrees Fahrenheit. LPAs observed lighting in all rooms are adequate for the comfort and safety of the residents. The hot water temperature in the residents’ shared bathrooms was measured at 113.6 degrees Fahrenheit. Residents’ bathrooms are equipped with grab bars and non-skid mats. There is a minimum 7 day supply of nonperishable and 2 day of perishable foods. Centrally stored medication and sharps were locked and inaccessible to residents. Smoke detectors and carbon monoxide detectors were in operating condition during visit. Fire extinguisher was last serviced on 03/04/2024. First aid kit was observed to be complete. Emergency disaster drill was last conducted on 1/28/2024. At 10:30 AM, LPAs reviewed 5 of 5 residents records. At 10:50 AM, LPAs reviewed 3 staff records and 3 of 3 have current first aid training and associated to the facility. No deficiencies cited during visit. Exit interview conducted and a copy of this report provided.

InspectionMarch 1, 2024Type A
2 deficiencies

Inspector: Alona Gomez

Plain-language summary

A state health and safety inspection on March 1, 2024 found two problems: a sharps container left unsecured in a resident's closet, and hot water in a bathroom measuring 134 degrees Fahrenheit (above the safe 120-degree limit). The facility was given instructions to correct these issues, and the inspector noted that the fire extinguisher had recently expired.

View full inspector notes

On 03/01/2024 at 12:30 PM, Licensing Program Analyst (LPA) A. Gomez conducted a Health & Safety inspection as a result of a priority 1 complaint. LPA met with Administrator, Fathma Ansari and explained the purpose of the visit. LPA toured facility including but not limited to the bedrooms, bathrooms, common area, kitchen, and outdoor area. Hot water temperature was measured at 133.9 degrees F in the hallway bathroom. 7-day of non-perishable and 2-day of perishable food supplies were sufficient. Resident's medications were kept locked. Smoke detectors were in working condition. Carbon monoxide detector observe. First-aid kit was complete. Fire extinguisher was observed to be full and last serviced on 02/10/2023. There are no accessible bodies of water observed. Indoor and outdoor passageways are free of obstruction. The Following deficiencies were observed: At 2:50pm during Facility tour LPA observed an unsecured sharps container with sharps in R2's closet At 2:52pm during facility tour LPA observed the hot water temperature at 133.9 degrees Fahrenheit. LPA also administered a Technical Assistance for the fire extinguisher being recently expired. The following deficiencies were observed (see LIC 809D) and cited from the California Code of Regulations, Title 22 and/or Health and Safety Code Failure to correct deficiencies by POC date may result in additional Civil Penalties. Exit interview conducted. Appeal Rights and a copy of this report provided.

Type ACCR §87303(e)(2)

Regulation

(e) Water supplies ...maintained as follows: (2) Faucets used by residents for personal care ... shall deliver hot water. Hot water temperature controls shall be maintained... to attain a temperature of not less than 105 degree F (41 degrees C) and not more than 120 degree F (49 degrees C). This requirement is not met as evidenced by:

Inspector finding

Based on observation the licensee did not comply with the section cited above by having the hot water temprature at 133.9 degrees F

Type ACCR §87705(f)(1)

Regulation

(f) The following shall be stored inaccessible to residents with dementia: (1) Knives, matches, firearms, tools and other items that could constitute a danger to the resident(s). This requirement is not met as evidenced by:

Inspector finding

Based on observation, the licensee did not comply with the section cited above in having unlocked sharps which poses an immediate health, safety or personal rights risk to persons in care.

Other visitOctober 20, 2023
No deficiencies

Inspector: Paris Watson

Plain-language summary

On October 20, 2023, inspectors conducted a routine annual inspection of the facility and found no violations. The facility was properly maintained with adequate lighting, temperature control, and safety equipment including working smoke detectors and carbon monoxide detectors; bathrooms had grab bars and non-skid mats, medications and sharps were locked, and staff had current first aid training. All five residents' records and medication samples were reviewed without issues identified.

View full inspector notes

On 10/20/2023 at 1:32 PM, Licensing Program Analysts (LPAs) P. Watson and A. Gomez arrived unannounced to conduct Required 1 Year Annual inspection. LPAs met with Administrator, Fathma Ansari and explained the purpose of the visit. The facility’s fire clearance was approved for 6 Non-Ambulatory. LPAs toured facility including but not limited to bedrooms, bathrooms, kitchen, common area and backyard. The facility consists of 8 total bedrooms which 6 bedrooms are occupied by the residents and 2 bedroom are occupied by staff. All outdoor and indoor passageways are kept free of obstruction. There are no bodies of water observed. A comfortable temperature is maintained at 75 degrees Fahrenheit. LPAs observed lighting in all rooms are adequate for the comfort and safety of the residents. The hot water temperature in the residents’ shared bathrooms was measured at 115.1 and 113.9 degrees Fahrenheit. Residents’ bathrooms are equipped with grab bars and non-skid mats. There is a minimum 7 day supply of nonperishable and 2 day of perishable foods. Centrally stored medication and sharps were locked and inaccessible to residents. Smoke detectors and carbon monoxide detectors were in operating condition during visit. Fire extinguisher was last serviced on 02/10/2023. First aid kit was observed to be complete. Emergency disaster drill was last conducted on 08/11/2023. Report continues on 809 C 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 At 1:53 PM, LPAs reviewed 5 of 5 residents records. At 2:15 PM, LPAs reviewed 5 of 9 staff records and 5 of 5 have current first aid training and associated to the facility. At 3:15PM, LPAs reviewed a sample of 5 of 5 resident’s medications. No deficiencies cited during visit. Exit interview conducted and a copy of this report provided.

Other visitMay 6, 2022
No deficiencies

Inspector: Lizette Francisco

Plain-language summary

This was a pre-licensing inspection of a new facility conducted in May 2022. Inspectors found the building, furniture, bathrooms, safety equipment, and resident records to be in order, and two hazards were immediately corrected during the visit: knives left accessible in the dishwasher and unlocked laundry detergent above the machines. The inspectors determined the facility was ready for licensing pending final administrative approval.

View full inspector notes

On 5/6/2022 at 10:00 AM, Licensing Program Analyst (LPAs) L. Francisco and K. Nguyen arrived unannounced to conduct a Pre-licensing Inspection. Upon arrival, LPAs were greeted by Care Staff, Rodora Suzon. Administrator, Fathma Ansar later arrived at 10:24 AM. The facility's fire clearance was approved for all six residents may be non-ambulatory. LPAs toured facility with Administrator and Care Staff including but not limited to 6 residents bedrooms, 2 staff rooms, 4 bathrooms, kitchen, common areas and backyard. Bedrooms and living rooms were equipped with the proper furniture. Bathrooms were equipped with grab bars and non-skid mats. Linens and hygiene supplies were observed inside a cabinet. There is sufficient lighting throughout facility. Room temperature was maintained at 71 degrees F and hot water temperature was maintained at 107.6 degrees F. First-aid kit was observed to be complete. Smoke detectors and carbon monoxide were operational. Fire extinguisher was last serviced on 11/1/2021. During record review, LPAs reviewed a sample of 2 residents and 3 staff records. 2 of 2 residents and 3 of 3 staff have current records maintained. The following were cited and corrected from a Case Management for existing license (#075601511 ): At 10:30 AM, LPAs observed two knives being stored inside dishwasher accessible to residents. Deficiency cleared during visit. Staff removed both knives and locked it away. At 10:33 AM, LPAs observed laundry detergent unlocked placed above laundry machines. Deficiency cleared during visit. Staff removed detergents from shelf and locked it away inside a cabinet. REPORT CONTINUES ON 809C 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 LPAs observed that facility is ready to be licensed. This report will be submitted to the Central Applications Unit (CAU) and a final review of the application will be conducted. This facility is not yet licensed, and is subject to final approval by CAU. Additional requirements may still be required. Exit interview conducted and a copy of this report provided.

Other visitMay 6, 2022
No deficiencies

Inspector: Lizette Francisco

Plain-language summary

This was a training visit on May 6, 2022, where state licensing staff conducted a Component III presentation with the facility's administrator covering regulations for running and maintaining the facility. The administrator demonstrated understanding of the material during the session. An exit interview was held and the administrator received a copy of the report.

View full inspector notes

On 5/6/2022 starting at 12:30 PM, Licensing Program Analysts (LPAs) L. Francisco and K. Nguyen conducted a face to face Component III presentation. LPAs conducted Component III with Administrator, Fathma Ansari. LPAs presented Component III power point and discussed the regulations embodied in the power point. LPAs observed participant gained knowledge about running and maintaining the facility in accordance with regulations. Exit interview conducted and a copy of report provided.

ComplaintApril 21, 2022
No deficiencies

Inspector: Katie Keith

Plain-language summary

This was a pre-licensing review meeting on April 21, 2022, where the facility's applicant and administrator confirmed they understand California regulations for operating a care home, including requirements for staffing, training, admissions, emergency preparedness, and complaint reporting. The applicant and administrator provided identification and signed required documents. No violations were identified.

View full inspector notes

On 04/21/2022 applicant/administrator participated in COMP II. Identification of the applicant and administrator was verified through interview questions based on photo ID and other identifying personal information. During COMP II, applicant and administrator confirmed the understanding of the California Code Title 22 Regulations. Signed LIC 809 with copy of photo ID have been obtained. During COMP II, CAB analyst confirmed Applicant/Administrator’s understanding of following areas: 1. Facility operation: License type, client/resident populations, and program 2. Admission Policies 3. Staffing requirements & Training 4. Restrictive/Prohibited Health Conditions 5. General provisions 6. Emergency Preparedness 7. Complaints & Reporting Pre-licensing readiness

Federal summary

CMS Care Compare

Not a CMS-certified facility

California RCFEs (residential care facilities for the elderly) are licensed by the state, not by CMS. CMS data only applies to skilled nursing facilities or to CCRCs that operate a licensed SNF wing.

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