Better Living Care Home

On 03/24/2026 at 1:00 PM, Licensing Program Analyst (LPA) L. Alexander arrived unannounced to conduct 1-Year Annual Required inspection. LPA met with Caregiver, Liza Sanchez and explained the purpose of the visit. Ms. Sanchez phoned the Licensee/Administrator, Anabelle Galera to inform. Anabelle Galera arrived approximately 1 hour later. The facility’s fire clearance was approved for capacity of eight (8) residents. In which all eight (8) resident may be non-ambulatory. Administrator certificate # 7003997740 expires 02/24/2028. LPA toured facility with Anabelle including but not limited to bedrooms, bathrooms, kitchen, common area and backyard. The facility consists of eight (8) total bedrooms which all bedrooms are occupied by the residents. All outdoor and indoor passageways are kept free of obstruction. There are no bodies of water observed. A comfortable temperature is maintained at 77 degrees Fahrenheit. LPA observed lighting in all rooms are adequate for the comfort and safety of the residents. The hot water temperature in the residents’ shared bathroom was measured at 107 degrees Fahrenheit. Residents’ bathrooms are equipped with grab bars and non-skid mats. There is a minimum of one week supply of nonperishable and 2-day of perishable foods. Centrally stored medication and sharps were locked and inaccessible to residents. LIC809-C Continued... 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 LIC809-C (Page 2) Smoke and carbon monoxide detectors were in operating condition during visit. Fire extinguisher was last serviced on 10/17/2025. Emergency Disaster Plan was last posted on 02/12/2026. First aid kit was observed to be complete. Emergency disaster drill was last conducted on 12/12/2025. LPA reviewed seven (7) residents records. LPA reviewed six (6) staff records and all of the staff have current first aid training and associated to the facility. LPA reviewed a sample of resident’s medications and all medications and doctor's orders were compliant. Updated copies of the following documents were requested for facility file and are to be submitted to CCL by 03/31/2026: LIC 308 Designation of Administrative Responsibility - Reviewed LIC 309 Administrative Organization - Reviewed Updated LIC 500 Personnel Report LIC 610E Emergency Disaster Plan - Reviewed Liability Insurance - Reviewed Current Administrator’s Certificate - Reviewed No deficiencies cited during visit. Exit interview conducted and a copy of this report provided.

On 04/25/2025 at 10:30 am Licensing Program Analyst (LPA) L. Alexander arrived unannounced to conduct a Case Management visit. LPA met License/Administrator, Anabelle Galera and explained the purpose of the visit. While LPA L. Alexander was conducting a Plan of Correction visit on 04/25/2025. LPA observed renovations being done in one of the resident's bedroom and hallway. Community Care Licensing (CCLD) was not notified of the renovation project. Licensee/Administrator, Anabelle Galera, stated that the project started on 04/24/2025 and that it should be complete today. LPA observed construction with the flooring in a vacant bedroom and hallway that leads to the bedroom. Anabelle stated that a fire door was being installed as well. LPA observed the residents were not being impacted from the construction project and were safe from any hazard. LPA advised Anabelle to send a notification to Licensing stating what the remodeling project is, duration time, and how they plan to keep the residents safe and undisturbed during any future remodeling projects. No citations are being issued on this date. Exit interview conducted and a copy of this report provided.

On 04/25/2025 at 9:00 AM Licensing Program Analyst (LPA) L. Alexander conducted an unannounced Plan of Correction (POC) visit and met with Caregiver, Liza Sanchez. LPA explained the purpose of the visit to Liza. Liza phoned the Licensee/Administrator, Rudy Galera, to inform. LPA spoke with Licensee to explain the purpose of the visit. Anabelle Galera arrived shortly. Rudy Galera arrived approximately 10:00 AM. LPA conducted an complaint visit on 04/03/2025 and cited for substantiated allegations. The POC due date for cited deficiencies were 04/17/2025. LPA did not receive all the trainings for all of staff. Administrator only sent partial training logs for four (4) of the seven (7) staff. LPA will grant additional time for the staff to complete the In-Service Trainings and new POC due date is May 15th, 2025. No citations are being issued on this date. Exit interview conducted and a copy of this report provided.

On 4/25/2025, at 1:30 PM, Licensing Program Analyst (LPA) James Sampair arrived unannounced to conduct the Required Annual Inspection of the facility. Upon arrival, LPA stated the purpose of the visit to Administrators / Licensees Anabelle and Rudy Galera. The LPA toured the interior and exterior of the facility, inspecting the kitchen, dining area, restrooms, community living spaces, bathrooms, resident rooms, and the grounds of the facility. More than the required minimum of 7 days of nonperishable and 2 days of perishable foods were appropriately stored. The maximum hot water temperature was 107.8 degrees Fahrenheit and the living room temperature was 68.3 degrees Fahrenheit. The carbon monoxide and smoke detectors were fully operational. The fire extinguisher was fully charged and last replaced on 10/3/2024. The LPA observed postings in the facility that included a complaint poster, Ombudsman and Personal Rights posters, Theft and Loss Policy, Rights to Resident Council, and Rights to Family Council. An administrator is on site more than the minimum of 20 hours a week to oversee the proper business operations. The LPA reviewed facility records, records of 5 staff members, and records of 5 residents. No citations were issued during the inspection. Exit interview conducted and a copy of this report provided.

On 07/06/2023 at 5:30PM, Licensing Program Analyst (LPA), L. Alexander arrived unannounced to conduct a health and safety check as a result of the department receiving a complaint. LPA met with Caregiver, Liza Sanchez and explained the reason for the visit. LPA observed residents sitting in common area watching television, reading and taking a nap in their rooms. During the Health and Safety Check, LPA toured the facility including but not limited to kitchen, common areas, bathrooms, bedrooms and outdoor area. Exit interview conducted and a copy of this report provided.

On 04/19/2023 at 1:42 PM, Licensing Program Analysts (LPAs) L. Alexander and L. Hall arrived unannounced to conduct 1-Year Annual Required inspection. LPAs met with Caregiver , Liza Sanchez and explained the purpose of the visit. The Administrator, Rudolph Galera arrived approx. 2:09 PM. The facility’s fire clearance was approved for 8. LPAs toured facility with Liza including but not limited to bedrooms, bathrooms, kitchen, common area and backyard. The facility consists of 10 total bedrooms which 8 bedrooms are occupied by the residents and 2 bedrooms is occupied by staff. The facility consists of 4 bathrooms which 3 bathrooms are located downstairs for residents and 1 bathroom upstairs for staff. All outdoor and indoor passageways are kept free of obstruction. There are no bodies of water observed. A comfortable temperature is maintained at 71 degrees Fahrenheit. LPAs observed lighting in all rooms are adequate for the comfort and safety of the residents. The hot water temperature in the residents’ shared bathroom was measured at 107.5 degrees Fahrenheit. Residents’ bathrooms are equipped with grab bars and non-skid mats. There is a minimum of one week supply of nonperishable and 2-day of perishable foods. Centrally stored medication and sharps were locked and inaccessible to residents. Smoke detectors and carbon monoxide detector were in operating condition during visit. Fire extinguisher was last serviced on 10/06/2022. Emergency Disaster Plan was last posted on 08/02/2022 . First aid kit was observed to be complete. Emergency disaster drill was last conducted on 01/05/2023. LPA reviewed 5 of 7 residents records. LPA reviewed 4 staff records and 4 of 4 have current first aid training and associated to the facility. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 Updated copies of the following documents were requested for facility file and are to be submitted to CCL by 04/26/2023: LIC 308 Designation of Administrative Responsibility LIC 309 Administrative Organization LIC 500 Personnel Report LIC 610E Emergency Disaster Plan Liability Insurance Current Administrator’s Certificate Updated Facility Sketch Infection Control Plan Resident's Roster Updated Fire Clearance Copy of Permit No deficiencies cited during inspection. Exit interview conducted. Copy of this report provided.