California · San Ramon

Penny's Guest Home.

RCFE · Memory Care6 bedsDementia-trained staff
Limited Inspection History · fewer than 4 records in 3 years
Penny's Guest Home
Penny's Guest Home — photo 2
Penny's Guest Home — photo 3
Penny's Guest Home — photo 4
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Facility · San Ramon
A 6-bed RCFE · Memory Care with one citation on file.
Licensed beds
6
Last inspection
Jul 2025
Last citation
Jan 2024
Operated by
Penny's Guest Home, Llc
Snapshot

A small home, reviewed on public record.

Peer Comparison

Compared to 152 California facilities with a similar number of beds.

RCFE memory care · 36-month window. Higher percentile = better performance on inspection record. Source: California Dept. of Social Services · Community Care Licensing.

Severity rank
77th%
Weighted citations per bed.
peer median
0
100
Repeat rank
Not enough repeat citations
among peers to rank.
Repeat deficiencies as share of total.
Frequency rank
86th%
Deficiencies per inspection.
peer median
0
100

Rankings based on 36-month CDSS inspection data. Severity and frequency: fewer citations = higher percentile. Repeat rate: lower repeat citation share = higher percentile.

FACILITY WATCH · BETA

Penny's Guest Home has 1 citation on record. Know the moment anything changes.

New findings, complaint investigations, or status changes — emailed to you free.

Save for comparison:
The Record

Citation history, plotted month by month.

1 deficiency on record. Each bar is a month with a citation.

Peer median 19 · dashed
No citation activity in this window.
peer median
Jul 2024as of Jun 2026

Finding distribution

1 total · 36 months

Scope × Severity (CMS A–L)

Isolated
Pattern
Widespread
Sev 4 · IJ
J
K
L
Sev 3
G1
H
I
Sev 2
D
E
F
Sev 1
A
B
C
The Rulebook

The rules that apply to this facility.

State requirements with the exact regulation citation, plain-language explanation, and a question to ask on tour. Rules this facility has been cited for appear first.

What dementia-care training must staff complete?22 CCR §87705 / HSC §1569.625
+
Plain language

Because a facility markets dementia or Alzheimer's care, state law mandates higher training standards: 12 hours of initial dementia training (6 hours before a staff member works independently with residents, 6 more within the first 4 weeks), 8 hours of annual dementia in-service every year thereafter, and an administrator must include 8 hours of dementia-specific continuing education in every 2-year recertification cycle. Training must cover individualized care plans, behavioral expressions, appropriate supervision, and the facility's dementia care philosophy.

Ask on tour

Can you show me each direct-care staffer's most recent dementia training certificate, and tell me when their next refresher is due?

Tour Prep

Questions to ask before you visit.

A short pre-tour checklist tailored to Penny's Guest Home's record and state requirements.

01 /

The facility has two serious citations on file — what were the violations, and what corrective actions were implemented to prevent recurrence?

Ask the operator on tour. Take notes and compare answers across facilities you visit.

02 /

A dementia-care citation was issued under Title 22 §87705 or §87706 — what specific aspect of dementia care was cited, and how has the facility addressed it since the citation?

Ask the operator on tour. Take notes and compare answers across facilities you visit.

03 /

One complaint has been filed with CDSS — what was the subject of that complaint, and was it substantiated by the state?

Ask the operator on tour. Take notes and compare answers across facilities you visit.

Full Inspection Record

Every inspection visit, verbatim.

3 inspections in the public record, most recent first. Click any row to expand — cited rows open automatically.

3
reports on file
1
total deficiencies
1
severe (Type A)
2025-07-15
Annual Compliance Visit
No findings

Plain-language summary

On July 15, 2025, state inspectors conducted a required annual inspection of this six-bed facility and found no violations. The inspector verified that the home maintained safe living conditions including adequate lighting and temperature, properly secured medications and hazardous materials, functioning fire and carbon monoxide detectors, and staff trained in first aid. All resident records reviewed were in order.

Read raw inspector notes

On 07/15/2025 at 2:00 PM, Licensing Program Analyst (LPA) A. Gomez arrived unannounced to conduct Required 1 Year Annual inspection. Upon arrival LPA met with Caregiver, Adrian Renz Manalastas and explained the purpose of the visit. Administrator was unavailable to attend but approved caregiver to sign report. The facility’s fire clearance was approved for 6 Non-Ambulatory. LPA toured facility with caregiver including but not limited to bedrooms, bathrooms, kitchen, common area and backyard. The facility consists of 6 total bedrooms which 5 bedrooms are occupied by the residents and 1 bedroom are occupied by staff. All outdoor and indoor passageways are kept free of obstruction. There are no bodies of water observed. A comfortable temperature is maintained at 73 degrees Fahrenheit. LPA observed lighting in all rooms are adequate for the comfort and safety of the residents. The hot water temperature in the residents’ shared bathrooms was measured at 110.3 degrees Fahrenheit. Residents’ bathrooms are equipped with grab bars and non-skid mats. There is a minimum 7 day supply of nonperishable and 2 day of perishable foods. Centrally stored medication and sharps were locked and inaccessible to residents. Smoke detectors and carbon monoxide detectors were in operating condition during visit. Fire extinguisher was last purchased on 03/10/2024. Emergency Disaster plan last reviewed 7/15/2025. Fire Drills conducted 4/27/2025 At 2:10 PM, LPA reviewed 4 of 4 residents records. At 2:30 PM, LPA reviewed 3 staff records and 3 of 3 have first aid training and are associated to the facility. At 2:40 PM, LPA reviewed a sample of resident’s medications. No deficiencies cited during visit. Exit interview conducted and a copy of this report provided.

2024-05-30
Other Visit
No findings
Inspector · Alona Gomez

Plain-language summary

This was a routine annual inspection on May 30, 2024, and no violations were found. The inspector checked the facility's physical condition, safety equipment, food and medication storage, resident records, and staff qualifications, and found everything in order.

Read raw inspector notes

On 05/30/2024 at 9:50 AM, Licensing Program Analyst (LPA) A. Gomez arrived unannounced to conduct Required 1 Year Annual inspection. Upon arrival LPA was greeted by caregivers. Licensee arrived at 12:14PM. LPA met with Licensee, Josefina Gardner and explained the purpose of the visit. The facility’s fire clearance was approved for 6 Non-Ambulatory. LPA toured facility with Josefina including but not limited to bedrooms, bathrooms, kitchen, common area and backyard. The facility consists of 6 total bedrooms which 5 bedrooms are occupied by the residents and 1 bedroom are occupied by staff. All outdoor and indoor passageways are kept free of obstruction. There are no bodies of water observed. A comfortable temperature is maintained at 69 degrees Fahrenheit. LPA observed lighting in all rooms are adequate for the comfort and safety of the residents. The hot water temperature in the residents’ shared bathrooms was measured at 111.6 degrees Fahrenheit. Residents’ bathrooms are equipped with grab bars and non-skid mats. There is a minimum 7 day supply of nonperishable and 2 day of perishable foods. Centrally stored medication and sharps were locked and inaccessible to residents. Smoke detectors and carbon monoxide detectors were in operating condition during visit. Fire extinguisher was last purchased on 01/10/2024. Emergency Disaster plan last reviewed 5/30/2024. At 10:30 AM, LPA reviewed 5 of 5 residents records. At 11:20 AM, LPA reviewed 3 staff records and 3 of 3 have first aid training and are associated to the facility. At 12:00 PM, LPA reviewed a sample of resident’s medications. No deficiencies cited during visit. Exit interview conducted and a copy of this report provided.

2024-01-10
Annual Compliance Visit
Type A · 1 finding
Inspector · Alona Gomez

Plain-language summary

This was a routine annual inspection on April 26, 2024, and the facility was found to maintain a safe environment with working smoke detectors, carbon monoxide detectors, fire extinguishers, grab bars in bathrooms, and staff with current first aid training. One issue was noted: cleaning supplies were stored unlocked under the kitchen and bathroom sinks, but the administrator immediately locked them away during the visit. The facility was asked to submit updated documentation including an emergency disaster plan and current administrator certificate by mid-January 2024.

Type A22 CCR §87309(a)
Verbatim citation text · 22 CCR §87309(a)

Based on observation, the licensee did not comply with the section cited above in having unocked cleaner which poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 01/11/2024 Plan of Correction 1 2 3 4 Administrator locked away all chemicals during visit.

Read raw inspector notes

Licensing Program Analyst (LPA) A Gomez conducted an unannounced 1-Year Annual Required visit on this date starting at 1:20pm. Upon arrival, LPA met Administrator, Josefina Gardner. The facility's fire clearance was approved for six non-ambulatory. Administrator holds a current certificate (#6015433740) that expires 04/09/2024. During the visit, LPA toured facility with Administrator including but not limited to bedrooms, bathrooms, kitchen, backyard and common areas. A comfortable room temperature is maintained at 73 degrees F. Hot water temperature measured at 114.7 degrees F. There is a minimum of 2-day perishable and one week perishable foods. Indoor and outdoor passageways were kept free of obstruction. There are no bodies of water observed. LPA observed resident's shared bathrooms were equipped with grab bars and non-skid mat. Smoke detectors and carbon monoxide were in operating condition during visit. Fire extinguisher was last bought on 1/10/2024. Emergency Disaster Plan was last posted on 10/20/2023. Fire drill was last conducted on 4/27/2023. First Aid kit was observed complete. LPA reviewed 3 staff records and 3 of 3 staff are associated to the facility and have current first aid training. LPA reviewed 4 residents records and a sample of residents medications. Report continues on 809C 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 The Following Deficiencies were Observed: During Tour LPA observed unlocked cleaning supplies (comet, windex, Clorox cleaner, ect) under kitchen sink and under bathroom sink. Administrator removed and locked away all chemicals clearing the deficiency. Updated copies of the following documents were requested for facility file and are to be submitted to CCLD by 1/19/2024: LIC 308 Designation of Administrative Responsibility LIC 309 Administrative Organization LIC 500 Personnel Report LIC 610E Emergency Disaster Plan Liability Insurance Current Administrator’s Certificate The following deficiencies were observed (see LIC 809D) and cited from the California Code of Regulations, Title 22. Failure to correct deficiencies may result in civil penalties. Exit interview conducted. Appeal Rights and a copy of this report provided.

2 older inspections from 2021 are not shown in the free view.

2 older inspections from 2021 are not shown in the free view.

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StarlynnCare receives no referral commissions, lead fees, or paid placement from any operator. Rankings are derived solely from state inspection records and verified family reviews.