Navajo Care Home
RCFE
A Residential Care Facility for the Elderly (RCFE) is a non-medical residential care home licensed by California CDSS under Health & Safety Code §1560. Residents receive assistance with daily living activities such as bathing, dressing, meals, and medication management in a home-like setting. RCFEs are not hospitals or skilled nursing facilities — they do not provide round-the-clock medical care.
3 Navajo Court · Alamo, 94507
Quick facts
Quality snapshot
Updated April 25, 2026Compared to 214 California RCFE facilities of similar size, over the last 36 months.
Source: California Department of Social Services, Community Care Licensing Division. View raw inspection records →
Quality grade· click to show how this was calculated
Severity66thWeighted citations per bed
Repeats100thRepeat deficiencies as share of total
Frequency57thDeficiencies per inspection
Tick mark at 50% = peer median · higher percentile = better facility
Quality grade· click to show how this was calculated
Weighted citations per bed
Repeat deficiencies as share of total
Deficiencies per inspection
Tick mark at 50% = peer median · higher percentile = better facility
Navajo Care Home scores B. Better than 74% of comparable California RESIDENTIAL CARE ELDERLY facilities. Severity: 66th percentile. Repeats: top 0%. Frequency: 57th percentile.
Each metric is converted to a 0–100 percentile within the peer set (higher = better). The composite grade averages all four. Peer set: CA / rcfe_general / small beds (214 facilities).
Citation severity over time
↓ improvingWeighted severity score per month · 24 months
Weighted score (24mo)
3
Last citation
Sep 24
Finding distribution
1 total · 36 monthsScope × Severity (CMS A–L)
The rules that apply to this facility
California Title 22 requirements for this facility, with the specific regulation and a suggested question for each.Rules this facility has been cited for are shown first.
What training are all staff required to complete?Cited Oct 202222 CCR §87411
All direct-care staff must complete:
- 10 hours initial training within the first four weeks of employment.
- 4 hours annual in-service every year thereafter.
- Administrator certificate from a CDSS-approved program — 80 hours for first-time, 40 hours renewal every 2 years.
Ask on tour: Ask when the last staff training was completed and how it's tracked.
How many staff must be on duty overnight?22 CCR §87415
Based on 6 licensed beds:
One qualified staff member must be on call and physically on premises at all times overnight.
Violation pattern to watch for:A facility that documents a staff member as "on call" but with that person physically off-site — when the law requires on-premises presence — is in violation of this section.
Ask on tour: Ask the facility to walk you through their overnight staffing plan and confirm whether on-call staff are on premises or off-site.
What health conditions can this facility legally accept or refuse?22 CCR §87612–87615
Restricted — allowed with physician order + care plan
- Supplemental oxygen
- Insulin and injectable medications
- Indwelling or intermittent catheters
- Colostomy / ileostomy
- Stage 1 and Stage 2 pressure injuries
- Wound care (non-complex)
- Incontinence
- Contractures
Prohibited — facility must refuse or discharge
- Stage 3 or Stage 4 pressure injuries
- Feeding tubes (PEG, NG, or J-tube)
- Tracheostomies
- Active MRSA or communicable infections requiring isolation
- 24-hour skilled nursing needs
- Total ADL dependence with inability to communicate needs
A hospice waiver (HSC §1569.73) can allow continued care for residents on hospice who would otherwise fall into a prohibited category.
Ask on tour: Ask whether your loved one's specific care needs are restricted or prohibited, and what the facility's process is if needs change after admission.
What must this facility report to the state — and how fast?22 CCR §87211 / WIC §15630
- ImmediateElopement, fire, epidemic outbreak, or poisoningImmediately
- 2 hoursAbuse with serious bodily injury2-hour phone report + 2-hour written report — to the California Department of Social Services (CDSS), Adult Protective Services, and law enforcement
- 24 hrsAbuse without serious bodily injuryWithin 24 hours
- Next dayDeath of a residentPhone by next working day; written within 7 days
- Next dayInjury requiring medical treatment beyond first aidPhone by next working day; written within 7 days
- WrittenBankruptcy, foreclosure, eviction, or utility shutoff noticeWritten notice to CDSS and residents — $100/day penalty (max $2,000) for failure
Your enforcement lever:Incidents that aren't reported on time are themselves a separate violation. If you believe a reportable event wasn't filed, you can submit a complaint directly to the California Department of Social Services (CDSS).
How does CDSS enforce these rules?22 CCR §87755–87777 / HSC §1569.58
- 1Notice of DeficiencyWritten citation with a correction deadline. Facility must submit a Plan of Correction.
- 2Civil PenaltyStarts at $50/day for non-serious; $150/day for serious deficiencies — immediately, with no grace period. Repeats escalate to $150 first day + $50/day, then $1,000 first day + $100/day.
- 3Suspension of AdmissionsFacility cannot accept new residents until violations are corrected.
- 4Temporary Suspension or RevocationEmergency suspension for imminent danger; full revocation after administrative hearing.
- 5Exclusion OrderAdministrator and operator can be barred from all CDSS-licensed facilities — not just this one.
See how these rules have been applied to this specific facility:
View state inspection record and citationsState records
California Dept. of Social Services · Community Care Licensing- License number
- 079201027
- License type
- RESIDENTIAL CARE ELDERLY
- License status
- LICENSED
- License expires
- Not yet indexed
- Licensed beds
- 6
- Operator
- Bethel Care Inc
Inspections & citations
3
reports on file
4
total deficiencies
1
Type A (actual harm)
1
dementia-care citations
InspectionOctober 1, 2025No deficiencies
Plain-language summary
On October 1, 2025, an unannounced annual inspection found no deficiencies at this six-resident facility. The inspector verified that bedrooms, bathrooms, and common areas met safety standards, including working smoke and carbon monoxide detectors, proper grab bars, locked medications, and adequate food and supplies. All three staff members on file had current first aid training.
View full inspector notes
On 10/1/2025 at 8:30 AM, Licensing Program Analyst (LPA) A. Gomez arrived unannounced to conduct 1-Year Annual Required inspection. LPA met with Administrator, Tayyaba Chaudhry and explained the purpose of the visit. The facility’s fire clearance was approved for 6 non-ambulatory of which one may be bedridden in room 3. LPA toured facility with Administrator including but not limited to bedrooms, bathrooms, kitchen, common area and backyard. The facility consists of 7 total bedrooms which 6 bedrooms are occupied by the residents and 1 bedroom is occupied by staff. All outdoor and indoor passageways are kept free of obstruction. There are no bodies of water observed. A comfortable temperature is maintained at 76 degrees Fahrenheit. LPA observed lighting in all rooms are adequate for the comfort and safety of the residents. The hot water temperature in the residents’ shared bathroom was measured at 116.1 degrees Fahrenheit. Residents’ bathrooms are equipped with grab bars and non-skid mats. There is a minimum of one week supply of nonperishable and 2-day of perishable foods. Centrally stored medication and sharps were locked and inaccessible to residents. Smoke detectors and carbon monoxide detector were in operating condition during visit. Fire extinguisher was last serviced on 01/22/2025. Emergency Disaster Plan was last posted on 01/25/2025. First aid kit was observed to be complete. Emergency disaster drill and fire drill was last conducted on 07/25/2025. At 10:00 am, LPA reviewed 6 residents records. At 10:30 am, LPA reviewed 3 staff records and 3 of 3 have current first aid training and associated to the facility. No deficiencies cited during visit. Exit interview conducted and a copy of this report provided.
InspectionSeptember 25, 2024Type B1 deficiency
Inspector: Alona Gomez
Plain-language summary
During a routine annual inspection on September 25, 2024, inspectors found the facility generally well-maintained with adequate lighting, temperature control, safety equipment, and food supplies, but noted that a bed rail in one resident's room presented a potential entrapment hazard and required removal. The facility's staff met training requirements, medications and sharp objects were properly secured, and emergency drills had been conducted, though the facility needed to submit updated emergency planning documents by the deadline.
View full inspector notes
On 9/25/2024 at 9:10 AM, Licensing Program Analyst (LPAs) A. Gomez and P. Manalo arrived unannounced to conduct 1-Year Annual Required inspection. LPA met with Administrator, Tayyaba Chaudhry and explained the purpose of the visit. The facility’s fire clearance was approved for 6 non-ambulatory of which one may be bedridden in room 3. LPAs toured facility with Administrator including but not limited to bedrooms, bathrooms, kitchen, common area and backyard. The facility consists of 7 total bedrooms which 6 bedrooms are occupied by the residents and 1 bedroom is occupied by staff. All outdoor and indoor passageways are kept free of obstruction. There are no bodies of water observed. A comfortable temperature is maintained at 78 degrees Fahrenheit. LPAs observed lighting in all rooms are adequate for the comfort and safety of the residents. The hot water temperature in the residents’ shared bathroom was measured at 117.8 degrees Fahrenheit. Residents’ bathrooms are equipped with grab bars and non-skid mats. There is a minimum of one week supply of nonperishable and 2-day of perishable foods. Centrally stored medication and sharps were locked and inaccessible to residents. Smoke detectors and carbon monoxide detector were in operating condition during visit. Fire extinguisher was last serviced on 01/10/2024. Emergency Disaster Plan was last posted on 01/01/2024. First aid kit was observed to be complete. Emergency disaster drill and fire drill was last conducted on 07/28/2024. At 10:30 am, LPA reviewed 6 residents records. At 11:15 am, LPA reviewed 4 staff records and 4 of 4 have current first aid training and associated to the facility. Report Continues on LIC 809-C 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 THE FOLLOWING DEFICIENCY WERE OBSERVED DURING VISIT: At 10:30 am, LPAs observed a full bed rail in R6's room. Administrator removed the bottom rails, POC cleared. Updated copies of the following documents were requested for facility file and are to be submitted to CCL by 10/02/2024: LIC 500 Personnel Report LIC 610E Emergency Disaster Plan The following deficiency was observed (see LIC 809D) and cited from the California Code of Regulations, Title 22 and/or Health and Safety Code. Failure to correct deficiency by POC date may result in additional Civil Penalties. Exit interview conducted. Appeal Rights and a copy of this report provided.
Regulation
(B) Bed rails that extend the entire length of the bed are prohibited except for residents who are currently receiving hospice care and have a hospice care plan that specifies the need for full bed rails.
Inspector finding
Based on observation, the licensee did not comply with the section cited above in having a full bed rail in R6's room. Administrator does not have an exception for full bed rails and was unable to locate physician's order which poses a potential health, safety or personal rights risk to persons in care. POC Due Date: 09/25/2024 Plan of Correction 1 2 3 4 The bed rail was removed during the visit. POC cleared.
InspectionOctober 6, 2022Type A3 deficiencies
Inspector: Lizette Francisco
Plain-language summary
An unannounced infection control inspection on October 6, 2022 found the facility had appropriate screening procedures, hand-washing stations, protective equipment supplies, and disinfection practices in place. Inspectors identified three deficiencies: one staff member's fingerprint clearance was not properly associated with the facility, rubbing alcohol and DayQuil were stored in an unlocked cabinet (corrected during the visit), and two staff members lacked complete physician-signed health screening documents on file. The facility was required to submit updated administrative and emergency planning documents by September 14, 2022.
View full inspector notes
On 10/6/2022 starting at 10:55 AM, Licensing Program Analysts (LPAs) L. Francisco and L. Alexander arrived unannounced to conduct Infection Control Inspection. Upon arrival, LPAs were greeted by care staff, Gilbert David and LPAs explained the purpose of the visit. Back-up Administrator, Jaidi Smith later arrived at 11:30 AM. During the Infection Control Inspection, LPAs toured facility with Back-up Administrator including but not limited to front entrance, screening station, hand washing stations, bedrooms, common areas, kitchen and backyard. Facility has a sufficient 2-day perishable and one week non-perishable food supply. Visitors policy is posted on the front entrance. There is one central entry point for universal screening for staff, residents and visitors. A sign-in policy, thermometer and hand sanitizer were observed at screening station. Hand washing posters were observed. Common touched surfaces are disinfected at least once daily. Bathrooms are equipped with liquid soap, paper towel and trash bin with touchless lids. Facility staff were observed to be wearing proper PPE. Facility has a minimum 30-day supply of PPEs maintained at central location and easily accessible for staff. At 12:10 PM, LPAs reviewed a sample of 2 staff records and 2 of 2 staff have TB test results on file. Facility has a mitigation plan and maintains record of routine screening for residents and staff. REPORT CONTINUES ON 809C 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 THE FOLLOWING DEFICIENCIES WERE OBSERVED DURING VISIT: At 11:05 AM during record review, LPAs observed S1 is fingerprint cleared. However, S1 is not associated to the facility At 11:45 AM, LPAs observed rubbing alcohol and DayQuil being stored in an unlocked kitchen cabinet. Deficiency cleared during visit, LPAs observed care staff removed items and locked it away. At 11:55 AM during record review, LPAs observed S1 and S2 does not have a complete health screening on file signed by a physician. Updated copies of the following documents were requested for facility file and are to be submitted to CCL by 9/14/2022: LIC 308 Designation of Administrative Responsibility LIC 309 Administrative Organization LIC 500 Personnel Report LIC 610E Emergency Disaster Plan Liability Insurance Current Administrator’s Certificate The following deficiencies were observed (see LIC 809D) and cited from the California Code of Regulations, Title 22. Failure to correct deficiencies by POC date may result in additional Civil Penalties. Exit interview conducted. Appeal Rights and a copy of this report provided.
Regulation
(f) The following shall be stored inaccessible to residents with dementia: (2) Over-the-counter medication, nutritional supplements or vitamins, alcohol, cigarettes, and toxic substances such as certain plants, gardening supplies, cleaning supplies and disinfectants.
Inspector finding
Based on observation, the licensee did not comply with the section cited above by storing rubbing alochol and DayQuil in unlocked cabinet which poses an immediate health and safety risk to persons in care. POC Due Date: 10/07/2022 Plan of Correction 1 2 3 4 Deficiency cleared during visit. LPAs observed staff removed items and locked it away. In addition, Administrator will review regulation and conduct in-service training with staff and submit a copy of training agenda with staff signatures …
Regulation
(e) All individuals subject to a criminal record review pursuant to Health and Safety Code Section 1569.17(b) shall prior to working, residing or volunteering in a licensed facility: (2) Request a transfer of a criminal record clearance as specified in Section 87355(c) or
Inspector finding
Based on record review, the licensee did not comply with the section cited above by not associating S1 to the facility which poses a potential health and safety risk to persons in care. POC Due Date: 10/10/2022 Plan of Correction 1 2 3 4 By POC date, Administrator will associate S1 to the facility's roster and submit a proof of association to CCLD.
Regulation
87411(f) Personnel Requirements - General (f) All personnel, including the licensee and administrator, shall be in good health, and physically and mentally capable of performing assigned tasks. Good physical health shall be verified by a health screening…..
Inspector finding
Based on record review, the licensee did not comply with the section cited above by not completing the health screening (LIC 503) by a physician for S1 and S2 which poses a potential health and safety risk to persons in care. POC Due Date: 10/14/2022 Plan of Correction 1 2 3 4 By POC date, Administrator will obtain a complete health screening signed by a physician for S1 and S2, and submit a copy to CCLD.
Federal summary
CMS Care CompareNot a CMS-certified facility
California RCFEs (residential care facilities for the elderly) are licensed by the state, not by CMS. CMS data only applies to skilled nursing facilities or to CCRCs that operate a licensed SNF wing.
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