Ahau Boarding Care Home.
Ahau Boarding Care Home is Ranked in the bottom 7% on citation severity among California peers with 17 CDSS citations on record; last inspected Dec 2025.
A small home, reviewed on public record.
Compared to 152 California facilities with a similar number of beds.
RCFE memory care · 36-month window. Higher percentile = better performance on inspection record. Source: California Dept. of Social Services · Community Care Licensing.
among peers to rank.
Rankings based on 36-month CDSS inspection data. Severity and frequency: fewer citations = higher percentile. Repeat rate: lower repeat citation share = higher percentile.
FACILITY WATCH · BETA
Ahau Boarding Care Home has 17 citations on record. Know the moment anything changes.
New findings, complaint investigations, or status changes — emailed to you free.
Citation history, plotted month by month.
17 deficiencies on record. Each bar is a month with a citation.
Finding distribution
17 total · 36 monthsScope × Severity (CMS A–L)
The rules that apply to this facility.
State requirements with the exact regulation citation, plain-language explanation, and a question to ask on tour. Rules this facility has been cited for appear first.
Plain language
Because a facility markets dementia or Alzheimer's care, state law mandates higher training standards: 12 hours of initial dementia training (6 hours before a staff member works independently with residents, 6 more within the first 4 weeks), 8 hours of annual dementia in-service every year thereafter, and an administrator must include 8 hours of dementia-specific continuing education in every 2-year recertification cycle. Training must cover individualized care plans, behavioral expressions, appropriate supervision, and the facility's dementia care philosophy.
Ask on tour
“Can you show me each direct-care staffer's most recent dementia training certificate, and tell me when their next refresher is due?”
Questions to ask before you visit.
A short pre-tour checklist tailored to Ahau Boarding Care Home's record and state requirements.
The facility has 11 serious citations on file across all inspections — can you provide your corrective-action plan for each cited item, and show families any documentation of remediation steps taken?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
Two deficiencies cite §87705 or §87706 dementia-care requirements — can you provide the written dementia-care program required by §87705, and explain what specific corrective actions were taken to address each cited deficiency?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
One complaint is on file with CDSS — was it substantiated, and what remediation did the facility take in response to substantiated findings?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
Every inspection visit, verbatim.
5 inspections in the public record, most recent first. Click any row to expand — cited rows open automatically.
2025-12-30Annual Compliance VisitNo findings
Plain-language summary
On December 30, 2025, an unannounced annual inspection found the facility in compliance with no violations cited. The inspector verified that the building, grounds, bathrooms, kitchen, bedrooms, and safety equipment (including fire extinguishers, grab bars, and non-skid mats) were all in good working order, with sufficient food supplies, linens, and medications properly secured. The administrator is working with the city to legalize a storage unit in the backyard that was previously used as a living space.
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On December 30, 2025 Licensing Program Analyst (LPA) Murial Han conducted an unannounced annual inspection. LPA met with the administrator and explained the purpose of today's visit. LPA toured the facility inside and out and inspected the living room, dining area, kitchen, bedrooms, bathrooms, and backyard. The indoor and outdoor passageways were free of obstruction. The facility has 3 resident rooms (2 shared and 1 private). Furniture and furnishings were observed to be sufficient. Food supplies were sufficient of 2- days perishables and 7- days of non-perishables. Toilet, hand washing and bathing areas in operating condition. Showers were observed equipped with non-skid mats and grab bars. Comfortable temperature is maintained and lighting is sufficient for comfort Bed sheets, linens, and towels were observed to be sufficient and able to meet the needs of the residents at this time. Central storage for medications, sharps and chemicals were observed to be locked and inaccessible to residents in care. Hot water temperature in the kitchen and bathroom were measured at 108-114 degrees Fahrenheit. Fire extinguishers were inspected on 12/11/2025. A review of (5) resident files was conducted and noted on the LIC 858. A review of (1) staff files was conducted and noted on the LIC 859. During the tour of the facility, LPA observed a storage unit in the back yard that was observed as a living space during last annual is currently being used as a storage unit. The administrator stated that they are still working with the city of San Bruno to make the unit legalize. No deficiency is cited today. This report is reviewed and discussed with administrator. A copy of this report is provided.
2024-11-19Annual Compliance VisitType A · 6 findings
Plain-language summary
This was an unannounced annual inspection on November 19, 2024, where inspectors found the facility's living spaces, kitchen, bathrooms, and safety equipment in good working order, but cited two violations: the administrator was the only staff member present and left three residents unattended in the dining room while showering another resident, with one resident calling out for help before being assisted; and an unapproved storage unit had been converted into living space for a caregiver without required documentation. A $250 civil penalty was assessed for a repeat violation.
“Based on [(observation) (interview) (record review)], the licensee did not comply with the section cited above as LPA observed a storage unit in the back yard that is being used as a living space for one of the caregivers which poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 11/20/2024 Plan of Correction 1 2 3 4 The administrator will develop a plan in writing to address the storage unit in the backyard that is being used as a living space and the plan shall indicate the steps that the administrator will take if the storage unit is deemed to be inhabitable by the Fire Marshal. The administrator will provide a copy of the plan to CCL 11/20/2024.”
“Based on [(observation) (interview) (record review)], the licensee did not comply with the section cited above as the administrator was not able to provide any documents to proof that emergency drills were conducted accordingly which poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 11/20/2024 Plan of Correction 1 2 3 4 The administrator will develop a plan to ensure emergency drills are conducted accordingly and will provide a copy of the plan to CCL by 11/20/2024. The plan shall include staff education and a schedule of the emergency drills.”
“Based on [(observation) (interview) (record review)], the licensee did not comply with the section cited above as during the inspection, the administrator was the only staff on-site and she was giving a shower to R1, the other 3 residents were left unattended in the dining room and R2 called out serveral times for assistance before he/she was attended to which poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 11/20/2024 Plan of Correction 1 2 3 4 The administrator will develop a plan in writing to ensure there is an adequate number of direct care staff to support each resident's needs and they are being supervised at all times. The administrator will submit a copy of the LIC500 and a copy of the plan to CCL by 11/20/2024.”
“Based on [(observation) (interview) (record review)], the licensee did not comply with the section cited above the administrator stated that the liability insurance has not been renewed which poses/posed a potential health, safety or personal rights risk to persons in care. POC Due Date: 11/26/2024 Plan of Correction 1 2 3 4 The administrator will provide a copy of the current Liability Insurance to CCL by 11/26/2024.”
“Based on [(observation) (interview) (record review)], the licensee did not comply with the section cited above as the administrator was not able to provide proof that the training was completed for Staff #1(S1) which poses/posed a potential health, safety or personal rights risk to persons in care. POC Due Date: 11/26/2024 Plan of Correction 1 2 3 4 The administrator will provide a copy of the required training records for S1 to CCL by 11/26/2024.”
“Based on [(observation) (interview) (record review)], the licensee did not comply with the section cited above as LPA observed R3 has a diagnosis of dementia and the LIC 602 was not completed annually which poses/posed a potential health, safety or personal rights risk to persons in care. POC Due Date: 11/26/2024 Plan of Correction 1 2 3 4 The administrator will provide a copy of updated LIC602 for R3 and provide a copy to CCL by 11/26/2024.”
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On November 19, 2024 Licensing Program Analyst (LPA) Murial Han conducted an unannounced annual inspection. LPA met with the administrator and explained the purpose of today's visit. LPA toured the facility inside and out and inspected the living room, dining area, kitchen, bedrooms, bathrooms, and backyard. The indoor and outdoor passageways were free of obstruction. The facility has 3 resident rooms (2 shared and 1 private). Furniture and furnishings were observed to be sufficient. Food supplies were sufficient of 2- days perishables and 7- days of non-perishables. Toilet, hand washing and bathing areas in operating condition. Showers were observed equipped with non-skid mats and grab bars. Comfortable temperature is maintained and lighting is sufficient for comfort Bed sheets, linens, and towels were observed to be sufficient and able to meet the needs of the residents at this time. Central storage for medications, sharps and chemicals were observed to be locked and inaccessible to residents in care. Hot water temperature in the kitchen and bathroom were measured at 108-111 degrees Fahrenheit. Fire extinguishers were checked. A review of (4) resident files was conducted and noted on the LIC 858. A review of (2) staff files was conducted and noted on the LIC 859. During today's visit, LPA observed the administrator was the only staff at the facility and when she was providing a shower for resident #1 (R1), the other 3 residents were in the dining room unattended and resident #2 (R2) called out several times for assistance before he/she was attended to. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 During the tour of the facility, LPA observed a storage unit in the back yard was converted into a living space and according to the administrator, this is a living space for the caregiver and the facility did not have any documents to proof that this is an approved habitable space. Civil penalty in the amount of $250 is being assessed today for repeat violation. Based on observation, deficiency is cited under California Code of Regulations, Title, 22 cited on the LIC 809D. Failure to correct the deficiencies may result in an additional civil penalties. This report is reviewed and discussed with administrator. A copy of this report and the appeal rights were provided.
2023-12-12Other VisitType A · 8 findings
Plain-language summary
An unannounced annual inspection on December 12, 2023 found that the facility had several issues: expired medications were stored in the medication cabinet, cleaning chemicals were left unlocked and accessible to residents in a storage room, the facility could not provide documentation that required emergency drills had been completed, and all five residents' files were missing required care plans. The facility also lacked training records for one staff member, though other staffing and facility conditions—including grab bars in bathrooms, appropriate temperature controls, and adequate food supplies—met standards.
“Based on observation, the licensee did not comply with the section cited above as the chemical storage room was unlocked during the facility tour which poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 12/13/2023 Plan of Correction 1 2 3 4 The administrator will develop a plan to ensure the chemicals will be locked and inaccessible to residents at all time. The administrator will submit a copy of the plan to CCL by 12/13/2023.”
“Based on observation, record review and interview the licensee did not comply with the section cited above as expired medications for 2 out of 3 residents were observed which poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 12/13/2023 Plan of Correction 1 2 3 4 The administrator will review medication for all residents and discard all the expired medication. The administrator will provide a written statement to CCL by 12/13/2023 indicating this has been completed.”
“Based on observation, record review and interview the licensee did not comply with the section cited above as the facility was not able to provide documents that drills were performed accordingly which poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 12/13/2023 Plan of Correction 1 2 3 4 The administrator will provide a plan to ensure compliance. The plan shall include when the drills will be completed. The administrator will provide a copy of the plan to CCL by 12/13/2023.”
“Based on [(observation) (interview) (record review)], the licensee did not comply with the section cited above as 5 out of 5 residents did not have an preadmission which poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 12/13/2023 Plan of Correction 1 2 3 4 The administrator will provide a statement to ensure all preadmission appraisal is completed prior to admission. The administrator will provide a copy of the statement to CCL by 12/13/2023.”
“Based on [(observation) (interview) (record review)], the licensee did not comply with the section cited above as LPA observed 4 out of 5 residents have half bed rails, however, none of them have a physician's order indicating the need for the postural support which poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 12/13/2023 Plan of Correction 1 2 3 4 The administrator will provide a plan to obtain a written order from the physician for the postural support and the plan shall indicate when the order will be obtained. The administrator will submit a copy of the plan to CCL by 12/13/2023 and will provide a copy of the written physician order to CCL when obtained,”
“Based on [(observation) (interview) (record review)], the licensee did not comply with the section cited above as LPA did not observed any required posters during the facility tour including by not limiting to resident's rights, CCL complaint poster, non-discrimination, etc. which poses/posed a potential health, safety or personal rights risk to persons in care. POC Due Date: 12/19/2023 Plan of Correction 1 2 3 4 The administrator will post the required posters and provide a photo of the posters to CCL by 12/19/2023”
“Based on [(observation) (interview) (record review)], the licensee did not comply with the section cited above as the administrator was not able to provide training records for staff #1 (S1) which poses/posed a potential health, safety or personal rights risk to persons in care. POC Due Date: 12/19/2023 Plan of Correction 1 2 3 4 The administrator will provide a copy of the training records for S1 to CCL by 12/19/2023.”
“Based on [(observation) (interview) (record review)], the licensee did not comply with the section cited above in 5 out of 5 residents did have a completed appraisal and service plan which poses/posed a potential health, safety or personal rights risk to persons in care. POC Due Date: 12/19/2023 Plan of Correction 1 2 3 4 The administrator will complete an appraisal and service plan for all the residents and will provide a copy of the appraisal and service plan to CCL by 12/19/2023.”
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On December 12, 2023 Licensing Program Analyst (LPA) Murial Han conducted an unannounced annual inspection. LPA was greeted by staff, Emily Latu and LPA explained the purpose of today's visit. Administrator, Temaleti Latu arrived shortly thereafter and assisted with the annual inspection LPA toured the facility and ground. No accessible bodies of water of fire safety hazards observed. During the visit there were 5 residents. This is a one story facility with 3 bedrooms (2 shared rooms and 1 private room) and 2 bathrooms. The facility observed to comfortable. Bedrooms are equipped with required furniture for residents to use. Bathrooms are equipped with grab bars, and nonskid mats. Facility temperature is comfortable. Hot water temperature was measured at 106- 108 degrees F. Central stored medication were observed to be locked and inaccessible to residents. However, expired medications were identified. Food supplies were observed to be adequate. LPA observed chemicals in the storage room next to the bathroom was not locked and accessible to residents. In regards to facility drills, facility was not able to provide documents that they were completed. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 LPA reviewed 5 residents records and all of them contained identification and emergency information, admission agreement, medical assessment, and LIC 602 (Physician Order), however, 5 out of 5 residents did not have a pre-appraisal plan and an appraisal service/plan. LPA reviewed 2 staff files and all of them contained personnel records, health screening, job description, First Aide and CPR, criminal record clearance and all 2 staff are associated. However, LPA did not observed training records for staff #1 (S1). Facility does not handle resident's P & I. Based on observation, deficiency is cited under California Code of Regulations, Title, 22 cited on the LIC 809D. Failure to correct the deficiencies may result in civil penalties. This report is reviewed and discussed with administrator. A copy of this report and the appeal rights were provided.
2023-11-16Complaint InvestigationNo findings
Plain-language summary
This was a follow-up visit on November 16, 2023 to check whether the facility had fixed problems found during a complaint investigation two weeks earlier. The inspector found that medications, sharps, chemicals, and cleaning supplies were now locked and inaccessible to residents, the facility was clean, and dining and living areas had been improved, so the deficiencies were cleared.
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On November 16, 2023, Licensing Program Analyst (LPA) conducted an unannounced Plan of Correction (POC) visit to follow up on deficiencies cited on November 1, 2023 during a complaint visit. Upon arrival, administrator, LPA met with Temaleti Latu and caregiver, Emily Latu and explained the purpose of today's visit. Administrator provided a tour of the facility and LPA observed medicine cabinets were locked and inaccessible to residents in care, sharps and chemicals were locked and inaccessible to residents in care, new dining room furniture was purchased, living room appeared to be cleaned, no soiled clothes on the laundry room floor and no dirty dishes in the sink. The following deficiencies are cleared: Section: 87465 Incidental Medical and Dental Care..(h) The following requirements shall apply to medications which are centrally stored:..2) Centrally stored medicines shall be kept in a safe and locked place that is not accessible to persons... Section: §1569.49 Civil penalties; regulations setting forth appeal procedures for deficiencies..(c) The department shall assess an immediate civil penalty of five hundred dollars ($500) per violation and one hundred dollars ($100) for each day the violation continues after citation for any of the following serious violations:.. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 87309 Storage Space..(a) Disinfectants, cleaning solutions, poisons, firearms and other items which could pose a danger if readily available to clients shall be stored where inaccessible to clients. 87303 Maintenance and Operation..(a) The facility shall be clean, safe, sanitary and in good repair at all times. Report is reviewed with administrator; POC letter is generated and provided on this day.
2023-11-01Annual Compliance VisitType A · 3 findings
Plain-language summary
On November 1, 2023, inspectors arrived at the facility unannounced and found no staff present—the administrator was in the shower and was the only employee on duty. Residents had to let the inspector in, and a dog ran out to the street during entry; the inspector also found a knife on the counter near the stove, dirty dishes and water in the sink, piles of soiled clothes and towels on the floor, and poor cleanliness throughout the facility. The facility was cited for lack of supervision and assessed an immediate civil penalty.
“(3) Absence of supervision as required by statute or regulation. This requirement is not met as evidenced by there was absence of supervision when LPA arrived at the facility as the only staff (administrator) was taking a shower which poses an immediate health risks for residents in care.”
“This requirement is not met as evidence by LPA observed a knife on the counter next to the stove which poses an immediate health risks to residents in care.”
“clothes on the laundry room floor, fruits were stored on the counter with piles of paper, the unused towel paper dispenser in the bathroom was covered a white layer of dust etc. which poses an immediate health risk to residents in care.”
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On November 1, 2023 Licensing Program Analyst (LPA) Murial Han conducted a 10-day complaint visit in reference to complaint # 14- AS- 20231027125651, and during the visit, LPA make the following observations. At 10:30AM, LPA arrived at the facility, and rang the door bell twice but no one answered. After 10 minutes of waiting, resident # 1( R1) who was watching TV in the living room noted from the window that LPA was waiting outside and opened the door for LPA. As R1 was opening the door, a dog ran out to the street from the facility. LPA proceed to enter the facility and did not observe any facility staff was present. LPA interviewed R1 in the living room and R1 stated that he/she did not know where the staff was. LPA observed resident #2 (R2) who was eating breakfast in the dining room and also reported that he/she did not know where the staff was. LPA waited by the front door / living area and yelled for assistance for about 8 minutes and no one responded. LPA proceed to called and spoke to the administrator via cell phone and after a few minutes, the administrator came out and stated that she was taking a shower and she was the only staff at the facility. During the tour of the facility, LPA observed a knife was placed on the counter next to the stove, dirty dishes were in the sink cover with dirty water, big pile of soiled clothes on the floor in the laundry room, big soiled towel on the living room floor, in front of the fire place, fruits were placed next to big piles of paper and clothes in the kitchen counter, several piles of clothes in front of the staff room area, and a thick layer of white dust on top of the unused paper towel dispenser in the bathroom. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 Deficiency was observed during the visit and cited from the California Code of Regulations, Title 22 and Health and Safety Code. See LIC809-D. An immediate civil penalty was assessed for Absence of supervision. Failure to correct the deficiency may result in additional civil penalty. Appeal Rights provided. This report was reviewed and discussed with administrator at the end of the inspection.
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