California · San Bruno

Pacaldo Llc.

RCFE · Memory Care6 bedsDementia-trained staff
Facility · San Bruno
A 6-bed RCFE · Memory Care with 8 citations on file.
Licensed beds
6
Last inspection
May 2026
Last citation
May 2025
Operated by
Pacaldo Llc
Snapshot

A small home, reviewed on public record.

Peer Comparison

Compared to 152 California facilities with a similar number of beds.

RCFE memory care · 36-month window. Higher percentile = better performance on inspection record. Source: California Dept. of Social Services · Community Care Licensing.

Severity rank
38th%
Weighted citations per bed.
peer median
0
100
Repeat rank
Not enough repeat citations
among peers to rank.
Repeat deficiencies as share of total.
Frequency rank
60th%
Deficiencies per inspection.
peer median
0
100

Rankings based on 36-month CDSS inspection data. Severity and frequency: fewer citations = higher percentile. Repeat rate: lower repeat citation share = higher percentile.

FACILITY WATCH · BETA

Pacaldo Llc has 8 citations on record. Know the moment anything changes.

New findings, complaint investigations, or status changes — emailed to you free.

Save for comparison:
The Record

Citation history, plotted month by month.

8 deficiencies on record. Each bar is a month with a citation.

Peer median 19 · dashed
Last citation: MAY 2025. Compared against peer median (dashed).
peer median
MAY 2025
Jul 2024as of Jun 2026

Finding distribution

8 total · 36 months

Scope × Severity (CMS A–L)

Isolated
Pattern
Widespread
Sev 4 · IJ
J
K
L
Sev 3
G5
H
I
Sev 2
D3
E
F
Sev 1
A
B
C
The Rulebook

The rules that apply to this facility.

State requirements with the exact regulation citation, plain-language explanation, and a question to ask on tour. Rules this facility has been cited for appear first.

What dementia-care training must staff complete?22 CCR §87705 / HSC §1569.625
Cited May 2024+
Plain language

Because a facility markets dementia or Alzheimer's care, state law mandates higher training standards: 12 hours of initial dementia training (6 hours before a staff member works independently with residents, 6 more within the first 4 weeks), 8 hours of annual dementia in-service every year thereafter, and an administrator must include 8 hours of dementia-specific continuing education in every 2-year recertification cycle. Training must cover individualized care plans, behavioral expressions, appropriate supervision, and the facility's dementia care philosophy.

Ask on tour

Can you show me each direct-care staffer's most recent dementia training certificate, and tell me when their next refresher is due?

Tour Prep

Questions to ask before you visit.

A short pre-tour checklist tailored to Pacaldo Llc's record and state requirements.

01 /

The facility has 5 serious citations on file across all inspections — can you provide your corrective-action plan for each cited item, and show families any documentation of remediation steps taken?

Ask the operator on tour. Take notes and compare answers across facilities you visit.

02 /

The May 28, 2025 inspection cited a deficiency under §87705 or §87706 (dementia care) — can you provide your corrective-action plan for the cited §87705 or §87706 deficiency?

Ask the operator on tour. Take notes and compare answers across facilities you visit.

03 /

California Title 22 §87705 requires a written dementia-care program — can you provide the written dementia-care program required by §87705?

Ask the operator on tour. Take notes and compare answers across facilities you visit.

Full Inspection Record

Every inspection visit, verbatim.

5 inspections in the public record, most recent first. Click any row to expand — cited rows open automatically.

5
reports on file
8
total deficiencies
5
severe (Type A)
2026-05-28
Annual Compliance Visit
No findings
Read raw inspector notes

On May 28, 2026 Licensing Program Analyst (LPA) Murial Han conducted an unannounced annual inspection. LPA met with caregiver, Maria Razon and explained the purpose of the visit. LPA toured the facility inside out and inspected the living room, dining area, kitchen, bedrooms, bathrooms, and backyard. The indoor and outdoor passageways were free of obstruction. The facility has 4 resident rooms (2 shared and 2 private room) and 1 staff room. Furniture and furnishings were observed to be sufficient. Food supplies were sufficient of 2- days perishables and 7- days of non-perishables. Toilet, hand washing and bathing areas were observed clean and in operating condition. Showers were observed equipped with non-skid mats and grab bars. Facility exits are equipped with audible alarms. Comfortable temperature is maintained and lighting is sufficient for comfort Bed sheets, linens, and towels were observed to be sufficient and able to meet the needs of the residents at this time. Central storage for sharps, chemicals and disinfectants were observed to be locked and inaccessible to residents in care. Hot water temperature in the kitchen and bathroom were measured at 108-110 degrees Fahrenheit. Fire extinguishers were checked and last inspected on 4/18/2026. A review of (5) resident files was conducted and noted on the LIC 858. A review of (2) staff files was conducted and noted on the LIC 859. No deficiency is cited today. This report is reviewed and discussed with the caregiver and a copy is provided.

2025-05-28
Other Visit
Type A · 3 findings

Plain-language summary

During an unannounced annual inspection on May 28, 2025, inspectors found the facility's living areas, bathrooms, and safety features to be in good condition, with sufficient food, linens, and supplies. However, inspectors identified violations related to storage safety: a locked cabinet containing sharps and chemicals was left accessible to residents, and medication was found unlocked on the dining room table where residents could access it. The facility has been notified of these violations and given an opportunity to correct them.

Type A22 CCR §87618(b)(3)(E)
Verbatim citation text · 22 CCR §87618(b)(3)(E)

Based on [(observation) (interview) (record review)], the licensee did not comply with the section cited above as LPA observed R3 has a portable oxygen tank in the room that was not secured in a stand or to the wall which poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 05/29/2025 Plan of Correction 1 2 3 4 The administrator will develop a plan to ensure portable oxygen tank are properly secured and will provide a photo(s) to proof that R3's oxygen tank is secured to CCL by 5/28/2025 and a copy of the plan of correction.

Type B22 CCR §87618(b)(3)(A)
Verbatim citation text · 22 CCR §87618(b)(3)(A)

Based on [(observation) (interview) (record review)], the licensee did not comply with the section cited above as LPA observed R2 and R3 have oxygen and the facility was not able to provide proof that the local fire jurisdiction was notified which poses/posed a potential health, safety or personal rights risk to persons in care. POC Due Date: 06/05/2025 Plan of Correction 1 2 3 4 The administrator will develop a plan to ensure the local fire department is notified with residents who are on oxygen. The administrator will provide proof that the local fire department was notified for R2 and R3 and a copy of the plan of correction to CCL by 6/5/2025.

Type A22 CCR §87565(h)(1)(2)
Verbatim citation text · 22 CCR §87565(h)(1)(2)

87465 Incidental Medical and Dental Care Deficient Practice Statement 1 2 3 4 Based on [(observation) (interview) (record review)], the licensee did not comply with the section cited above as LPA observed R5 was sitting in the dining room and R3's prescribed cream was placed on the dining room table in front of R5 which poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 05/29/2025 Plan of Correction 1 2 3 4 The administrator will develop a plan to ensure compliance and will provide a copy of the plan to CCL by 5/29/2025.

Read raw inspector notes

On May 28, 2025 Licensing Program Analyst (LPA) Murial Han conducted an unannounced annual inspection. LPA met with caregiver, Maria Razon and explained the purpose of the visit. The administrator, Oscar Madrigal arrived shortly thereafter and assisted with the inspection. LPA toured the facility inside out and inspected the living room, dining area, kitchen, bedrooms, bathrooms, and backyard. The indoor and outdoor passageways were free of obstruction. The facility has 4 resident rooms (two shared and 2 private room) and 1 staff room. Furniture and furnishings were observed to be sufficient. Food supplies were sufficient of 2- days perishables and 7- days of non-perishables. Toilet, hand washing and bathing areas were observed clean and in operating condition. Showers were observed equipped with non-skid mats and grab bars. Facility exits are equipped with audible alarms. Comfortable temperature is maintained and lighting is sufficient for comfort Bed sheets, linens, and towels were observed to be sufficient and able to meet the needs of the residents at this time. Central storage for sharps and chemicals were observed to be unlocked and accessible to residents in care. LPA observed medication on the dining room table, unlocked and accessible to residents. Hot water temperature in the kitchen and bathroom were measured at 105-111 degrees Fahrenheit. Fire extinguishers were checked and last inspected on 1/21/2025. A review of (5) resident files was conducted and noted on the LIC 858. A review of (2) staff files was conducted and noted on the LIC 859. Based on observation, deficiency is cited under California Code of Regulations, Title, 22 cited on the LIC 809D. Failure to correct the deficiencies may result in civil penalties. This report is reviewed and discussed with administrator. A copy of this report and the appeal rights were provided.

2024-08-21
Annual Compliance Visit
No findings
Inspector · Murial Han

Plain-language summary

During an August 2024 follow-up visit, the state investigated a report that a resident was sexually abused by a staff member after disclosing this to hospital staff in February 2024. After interviewing staff, other residents, and the resident's family, the state found no evidence to support the allegation and determined the report was unsubstantiated. No violation was cited.

Read raw inspector notes

On August 21, 2024, Licensing Program Analyst (LPA), Murial Han conducted an unannounced Case Management visit to deliver the findings of an incident that was reported by the facility. LPA met with caregiver, Wilfredo Monoy and explained the purpose to today's visit. On February 14, 2024, facility reported resident #1 (R1) was hospitalized due to a change of health condition and on the day of the discharge, R1 verbalized to the hospital staff that he/she was sexually abused by staff #1 (S1). As part of the investigation, the Department interviewed staff members, residents and R1's responsible party. The facility staff stated that they have not witnessed any suspicious or inappropriate behavior involving S1 toward R1 or other residents; other residents reported that they feel safe at the facility and R1's responsible party reported that R1 was not a reliable historian. After the investigation, this incident is deemed to be unsubstantiated. No deficiency is being cited today. This report is reviewed and discussed with caregiver and a copy if provided.

2024-05-08
Other Visit
Type A · 5 findings
Inspector · Murial Han

Plain-language summary

This was a routine annual inspection conducted in May 2024 at an unannounced visit. The facility passed most requirements, with adequate space, clean bathrooms, working safety features like grab bars and exit alarms, and sufficient food and supplies on hand. However, the facility was cited for a deficiency: medication, sharp, and chemical storage areas were found unlocked and accessible to residents, which poses a safety risk.

Type A22 CCR §87705(f)(1)
Verbatim citation text · 22 CCR §87705(f)(1)

Based on [(observation) (interview) (record review)], the licensee did not comply with the section cited above as LPA observed sharps, chemicals and medications are not locked and accessible to resident in care which poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 05/09/2024 Plan of Correction 1 2 3 4 The administrator/licensee will develop a plan to ensure this does not happen again and will provide in-services to staff. The administrator/licensee will provide a copy of the signed and dated plan and staff in-service record to CCL by 5/9/2024.

Type A22 CCR §87412(a)(12)
Verbatim citation text · 22 CCR §87412(a)(12)

Based on [(observation) (interview) (record review)], the licensee did not comply with the section cited above as 2 out of 2 facility staff did not have TB screening documentation in their personnel file which poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 05/09/2024 Plan of Correction 1 2 3 4 The administrator/licensee will develop a plan to ensure this does not happen again and provide a copy of the signed and dated plan to CCL by 5/9/2024 and a copy of the TB screening documentation for these facility staff.

Type A
Verbatim citation text

Based on [(observation) (interview) (record review)], the licensee did not comply with the section cited above as the facility was not able to provide proof that emergency drills were conducted which poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 05/09/2024 Plan of Correction 1 2 3 4 The administrator/licensee will develop a plan to ensure drills are conducted accordingly and will provide a copy of the signed and dated plan to CCL by 5/9/2024.

Type B22 CCR §87355(j)
Verbatim citation text · 22 CCR §87355(j)

Based on [(observation) (interview) (record review)], the licensee did not comply with the section cited above as 1 out of 2 staff did not have criminal record clearances in the personnel file which poses/posed a potential health, safety or personal rights risk to persons in care. POC Due Date: 05/13/2024 Plan of Correction 1 2 3 4 The administrator/licensee will develop a plan to ensure this does not happen again and provide a copy of the signed and dated plan to CCL by 5/13/2024. In addition, the administrator will provide a copy of the document to CCL by 5/13/2024.

Type B22 CCR §87411(c)(6)
Verbatim citation text · 22 CCR §87411(c)(6)

Based on [(observation) (interview) (record review)], the licensee did not comply with the section cited above as 2 out of 2 staff did not have documentation in the personnel files to proof that staff training was completed which poses/posed a potential health, safety or personal rights risk to persons in care. POC Due Date: 05/13/2024 Plan of Correction 1 2 3 4 The administrator/licensee will develop a plan to ensure this does not happen again and provide a copy of the signed and dated plan to CCL by 5/13/2024. In addition, the administrator will provide a copy of the in-service training records to CCL by 5/13/2024.

Read raw inspector notes

On May 8, 2024 Licensing Program Analyst (LPA) Murial Han conducted an unannounced annual inspection. LPA met with caregiver, Maria Razon and explained the purpose of the visit. The administrator, Oscar Madrigal arrived shortly thereafter and assisted with the rest of the inspection. LPA toured the facility inside out and inspected the living room, dining area, kitchen, bedrooms, bathrooms, and backyard. The indoor and outdoor passageways were free of obstruction. The facility has 4 resident rooms (two shared and 2 private room) and 1 staff room. Furniture and furnishings were observed to be sufficient. Food supplies were sufficient of 2- days perishables and 7- days of non-perishables. Toilet, hand washing and bathing areas were observed clean and in operating condition. Showers were observed equipped with non-skid mats and grab bars. Facility exits are equipped with audible alarms. Comfortable temperature is maintained and lighting is sufficient for comfort Bed sheets, linens, and towels were observed to be sufficient and able to meet the needs of the residents at this time. Central storage for medications, sharps and chemicals were observed to be unlocked and accessible to residents in care. Hot water temperature in the kitchen and bathroom were measured at 105-112 degrees Fahrenheit. Fire extinguishers were checked and last inspected on 4/2/2024. A review of (5) resident files was conducted and noted on the LIC 858. A review of (2) staff files was conducted and noted on the LIC 859. The following documents were requested submitted to CCL by 5/9/24: - liability insurance Based on observation, deficiency is cited under California Code of Regulations, Title, 22 cited on the LIC 809D. Failure to correct the deficiencies may result in civil penalties. . This report is reviewed and discussed with administrator. A copy of this report and the appeal rights were provided.

2024-02-21
Annual Compliance Visit
No findings
Inspector · Murial Han

Plain-language summary

On February 21, 2024, inspectors conducted an unannounced visit after the facility reported that a resident had been hospitalized and later alleged sexual abuse by a staff member. The facility began an investigation immediately upon learning of the allegation, implemented safety measures, and the resident returned to the facility with no further concerns reported. Inspectors found no violations during the visit and observed the facility to be clean with residents calm and comfortable.

Read raw inspector notes

On February 21, 2024, Licensing Program Analyst (LPA) Murial Han conducted an unannounced Case Management Health Checks visit due to an incident that was reported by the facility on February 14, 2024. LPA met with caregiver, Wilfredo Monoy and explained the purpose of the visit. The administrator, Oscar Madrigal arrived shortly thereafter and assisted with the rest of the visit. On February 14, 2024, facility reported that resident #1(R1) had a change of health condition and was transferred to the hospital. On the day of R1's discharge, the facility was notified by the hospital that R1 alleged sexual abused by staff #1 (S1). During today's visit, LPA toured the facility with caregiver observed facility to be cleaned and tidy and residents to be calm and comfortable. LPA spoke to residents, staff and administrator. According to the administrator, when the facility was notified of the incident, the facility started to investigate and implemented interventions to ensure the safety of the resident. According to the residents, they are doing well and staff members are providing the care that they need. The administrator also reported that R1 has returned to the facility with no further concerns. No deficiency cited today. This report is reviewed and discussed with the administrator; A copy is provided.

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