Easthaven Villa.
Easthaven Villa is Ranked in the bottom 17% on citation frequency among Washington peers with 10 DSHS citations on record; last inspected Aug 2025.
A large home, reviewed on public record.
Compared to 43 Washington facilities with a similar number of beds.
ALF memory care · 36-month window. Higher percentile = better performance on inspection record. Source: Washington DSHS · Aging and Disability Services Administration.
among peers to rank.
Rankings based on 36-month DSHS inspection data. Severity and frequency: fewer citations = higher percentile. Repeat rate: lower repeat citation share = higher percentile.
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Easthaven Villa has 10 citations on record. Know the moment anything changes.
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Citation history, plotted month by month.
10 deficiencies on record. Each bar is a month with a citation.
Finding distribution
10 total · 36 monthsScope × Severity (CMS A–L)
Questions to ask before you visit.
A short pre-tour checklist tailored to Easthaven Villa's record and state requirements.
Easthaven Villa holds a Washington DSHS Specialized Dementia Care contract — can you provide a copy of the written dementia care program that DSHS approved, and explain how staff demonstrate competency in the specialized approaches described in that contract?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
The most recent inspection on January 1, 2025 found 10 deficiencies across 8 reports — can you walk us through the corrective action plans submitted to DSHS for those deficiencies and confirm which findings have been closed by the state?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
Seven complaints were filed with DSHS Residential Care Services during the inspection period on file — were any of those complaints substantiated, and what specific changes did the facility make in response to substantiated findings?
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Every inspection visit, verbatim.
7 inspections in the public record, most recent first. Click any row to expand — cited rows open automatically.
2025-08-01Complaint Investigation2 findings
“Staff physically restrained a resident during care without proper authorization or documentation. The facility's own investigation confirmed the resident was physically restrained by staff.”
“The facility failed to report the incident of physical restraint timely to the Complaint Resolution Unit as required.”
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—: Staff physically restrained a resident during care without proper authorization or documentation. The facility's own investigation confirmed the resident was physically restrained by staff. —: The facility failed to report the incident of physical restraint timely to the Complaint Resolution Unit as required.
2025-07-01Complaint Investigation2 findings
Plain-language summary
During an unannounced complaint investigation at Easthaven Villa in March and April 2025, the facility was found to have failed to implement policies and procedures for one memory care resident who repeatedly eloped, placing that resident and others at risk. The facility did not properly supervise the resident, address the elopement behavior, or report incidents as required. A deficiency was cited for violation of licensing regulations on policies and procedures.
“The assisted living facility failed to develop and implement systems that support and promote safe medication service for residents.”
“The facility failed to implement policies and procedures to keep residents safe, address elopement behaviors, ensure appropriate supervision of residents, and report incidents to the complaint resolution unit (CRU). A resident in the memory care unit repeatedly eloped from the facility, placing their health and safety at risk and endangering all residents in the memory care unit.”
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WAC 388-78A-2600: The facility failed to implement policies and procedures to keep residents safe, address elopement behaviors, ensure appropriate supervision of residents, and report incidents to the complaint resolution unit (CRU). A resident in the memory care unit repeatedly eloped from the facility, placing their health and safety at risk and endangering all residents in the memory care unit. WAC 388-78A-2210: The assisted living facility failed to develop and implement systems that support and promote safe medication service for residents.
2025-05-01Complaint InvestigationType A · 1 finding
Plain-language summary
A complaint investigation found that Easthaven Villa staff were not following the facility's own Universal Precautions policy requiring masks and eye protection when there was risk of exposure to blood or bodily fluids, such as during resident care activities; during a March 2025 follow-up visit, staff were still not consistently wearing required protective equipment, gloves were not always used, and hand hygiene was not observed after resident care. The facility had previously been cited for this same deficiency in January 2025 and stated it would correct the issue by February 2025, but the investigation found the deficiency remained uncorrected.
“The facility failed to ensure staff followed and implemented the facility's universal precautions policy for infection prevention. Staff were not consistently wearing appropriate personal protective equipment (PPE) such as masks, goggles, and gloves when at risk of exposure to blood and bodily fluids during resident care activities. This created a risk of exposure to infectious diseases for all 33 memory care residents and staff.”
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WAC 388-78A-2600(2)(k): The facility failed to ensure staff followed and implemented the facility's universal precautions policy for infection prevention. Staff were not consistently wearing appropriate personal protective equipment (PPE) such as masks, goggles, and gloves when at risk of exposure to blood and bodily fluids during resident care activities. This created a risk of exposure to infectious diseases for all 33 memory care residents and staff.
2025-03-01Complaint InvestigationType A · 1 finding
Plain-language summary
A complaint investigation at Easthaven Villa in December 2024 found that the facility failed to incorporate a department case manager's assessment into a resident's service agreement, which contributed to a resident-to-resident sexual contact incident in the memory care unit. The facility was cited for this deficiency and required to correct the practice. The investigation involved reviewing records, interviewing staff and residents, and observing conditions at the facility.
“The facility failed to incorporate information from the department case manager's assessment into the resident service plan (negotiated service agreement) for a memory care resident. Specifically, the facility did not include 'line-of-sight' supervision instructions that were documented in the department's CARE assessment, which placed the resident at risk for unmet care needs and contributed to a resident-to-resident sexual contact incident.”
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WAC 388-78A-2130: The facility failed to incorporate information from the department case manager's assessment into the resident service plan (negotiated service agreement) for a memory care resident. Specifically, the facility did not include 'line-of-sight' supervision instructions that were documented in the department's CARE assessment, which placed the resident at risk for unmet care needs and contributed to a resident-to-resident sexual contact incident.
2025-01-01Annual Compliance Visit2 findings
Plain-language summary
During a routine inspection on October 22, 2024, inspectors found that handwashing supplies were not available in two resident rooms at Easthaven Villa, which placed all 37 assisted living residents, staff, and visitors at risk for spread of infectious disease. This was a recurring deficiency—the facility had been cited for the same infection control violation on August 5, 2024, and February 7, 2023, and had stated it was corrected by August 12, 2024. The administrator declined to visually confirm with inspectors that the required handwashing supplies had been installed in resident rooms.
“The facility failed to have their respiratory protection program updated for 2 of 2 facility buildings (Assisted Living building and Memory Care building), placing all 71 residents and staff at safety risk in the event of an infectious disease outbreak.”
“The facility failed to provide necessary handwashing supplies in 2 of 3 sampled assisted living residents' rooms (Residents 3 and 4). Staff did not have access to facility-provided hand hygiene supplies, placing all 37 assisted living residents, staff, and visitors at risk for spread of infectious disease. This was an uncorrected and recurring deficiency previously cited on 08/05/2024 and 02/07/2023.”
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WAC 388-78A-2610: The facility failed to provide necessary handwashing supplies in 2 of 3 sampled assisted living residents' rooms (Residents 3 and 4). Staff did not have access to facility-provided hand hygiene supplies, placing all 37 assisted living residents, staff, and visitors at risk for spread of infectious disease. This was an uncorrected and recurring deficiency previously cited on 08/05/2024 and 02/07/2023. WAC 388-78A-2040: The facility failed to have their respiratory protection program updated for 2 of 2 facility buildings (Assisted Living building and Memory Care building), placing all 71 residents and staff at safety risk in the event of an infectious disease outbreak.
2024-04-01Complaint InvestigationType A · 1 finding
Plain-language summary
A complaint investigation at Easthaven Villa found that the facility failed to implement the negotiated care plan for a resident with Alzheimer's disease who had specific instructions to be monitored during meals for eating too quickly and pocketing food; the resident choked and died during dinner when staff were not directly supervising him. The facility's care plan required staff to observe the resident at every meal, cue him to slow down, and encourage him to drink fluids between bites, but staff were serving other residents and not continuously monitoring when the choking occurred. A deficiency was cited for failure to provide care and services as agreed upon in the negotiated service agreement.
“The facility failed to implement the Negotiated Service Agreement for a resident with Alzheimer's disease, resulting in the resident's death by choking during a meal. Staff did not maintain consistent supervision or implement required interventions such as cueing the resident to eat slowly, take drinks of fluids every three to four bites, and observe for food pocketing.”
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WAC 388-78A-2160: The facility failed to implement the Negotiated Service Agreement for a resident with Alzheimer's disease, resulting in the resident's death by choking during a meal. Staff did not maintain consistent supervision or implement required interventions such as cueing the resident to eat slowly, take drinks of fluids every three to four bites, and observe for food pocketing.
2023-08-01Complaint Investigation1 finding
Plain-language summary
I don't have enough detail in the source document to write an accurate summary. The narrative and conclusion sections appear incomplete or blank. To provide families with meaningful information about what was investigated and what was found, I would need the actual complaint details and inspection findings. Please provide the complete inspection report or narrative section.
“The facility failed to follow up with CRU and local law enforcement after an allegation that an agency staff member pushed a resident.”
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WAC 388-78A-2630(1): The facility failed to follow up with CRU and local law enforcement after an allegation that an agency staff member pushed a resident.
1 older inspection from 2023 are not shown above.
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