Brookdale Olympia West.
Brookdale Olympia West is Ranked in the bottom 10% on citation severity among Washington peers with 13 DSHS citations on record; last inspected Sep 2025.
A large home, reviewed on public record.
Compared to 43 Washington facilities with a similar number of beds.
ALF memory care · 36-month window. Higher percentile = better performance on inspection record. Source: Washington DSHS · Aging and Disability Services Administration.
among peers to rank.
Rankings based on 36-month DSHS inspection data. Severity and frequency: fewer citations = higher percentile. Repeat rate: lower repeat citation share = higher percentile.
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Brookdale Olympia West has 13 citations on record. Know the moment anything changes.
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Citation history, plotted month by month.
13 deficiencies on record. Each bar is a month with a citation.
Finding distribution
13 total · 36 monthsScope × Severity (CMS A–L)
Questions to ask before you visit.
A short pre-tour checklist tailored to Brookdale Olympia West's record and state requirements.
Nine inspection reports are on file with DSHS, documenting 15 deficiencies since licensure — can you walk us through the corrective action plans you submitted for those deficiencies and show us written confirmation that all 15 have been closed?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
Seven complaints were filed with DSHS Residential Care Services during the inspection period on record — were any of those complaints substantiated, and what remediation steps did the facility take in response to substantiated findings?
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The community holds a DSHS Specialized Dementia Care contract — can you provide a copy of your written dementia care program that describes how staff are trained to support residents with memory impairment, and confirm that all care staff have completed the specialized training required under that contract?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
Every inspection visit, verbatim.
9 inspections in the public record, most recent first. Click any row to expand — cited rows open automatically.
2025-09-01Complaint InvestigationType A · 1 finding
Plain-language summary
A complaint investigation at Brookdale Olympia West found that the facility did not conduct proper investigations after two residents sustained injuries of unknown origin in July and August 2025—including bilateral wrist bruising for one resident and a skin tear for another—and facility staff acknowledged they did not complete incident reports, written investigation summaries, or documented resident and staff interviews for these incidents. The facility could not rule out the possibility of abuse or neglect because no formal investigations were performed. A deficiency was cited for failing to maintain written records of investigations as required by Washington regulations.
“The facility failed to conduct proper investigations for injuries of unknown origin involving Resident 1 (bruising on 07/26/2025 and skin tear on 08/04/2025). No written incident reports, investigation summaries, or documented resident/staff interviews were completed despite two separate unexplained injuries.”
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WAC 388-78A-2050: The facility failed to conduct proper investigations for injuries of unknown origin involving Resident 1 (bruising on 07/26/2025 and skin tear on 08/04/2025). No written incident reports, investigation summaries, or documented resident/staff interviews were completed despite two separate unexplained injuries. WAC 388-78A-2050: The facility failed to conduct proper investigations for an injury of unknown origin involving Resident 2 (skin tear and bruising on 07/26/2025). While an incident report was filed, no investigation was conducted and no written summary or documented interviews were completed to rule out abuse or neglect. WAC 388-78A-2050: The facility does not maintain a system for documenting investigations of incidents of unknown origin. Staff indicated they do not complete written summaries of investigations and do not document resident or staff interviews, failing to maintain written records as required by regulation.
2024-12-01Complaint InvestigationType A · 2 findings
Plain-language summary
A complaint investigation at Brookdale Olympia West in June 2024 found that two of four community showers failed to provide adequate hot water or water pressure, with temperatures measured as low as 67°F, and the facility's water temperature policy did not comply with state requirements; a citation was issued for these deficiencies. A separate allegation of missing resident clothing and blankets could not be substantiated, as the facility was actively searching for items and had already recovered several pieces. The facility was ordered to correct these violations to maintain its license.
“The facility failed to ensure water temperatures met requirements, with temperatures both below the minimum of 105°F (as low as 60°F) and exceeding the maximum of 120°F (as high as 130°F) at various sinks, bathtubs, and shower fixtures used by residents.”
“The facility's water temperature policy was not in compliance with state law, as evidenced by the failure to maintain water temperatures within the required 105°F to 120°F range specified in WAC 388-78A-2950.”
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WAC 388-78A-2950: The facility failed to ensure water temperatures met requirements, with temperatures both below the minimum of 105°F (as low as 60°F) and exceeding the maximum of 120°F (as high as 130°F) at various sinks, bathtubs, and shower fixtures used by residents. WAC 388-78A-2600: The facility's water temperature policy was not in compliance with state law, as evidenced by the failure to maintain water temperatures within the required 105°F to 120°F range specified in WAC 388-78A-2950.
2024-10-01Complaint Investigation3 findings
“Facility out of compliance with water temperatures in resident showers. Cold water temperatures identified as a physical environment deficiency.”
“Facility management instructed staff to pour cold water over a resident after water pressure and temperature decreased during a shower, causing the resident discomfort. Multiple staff interviews confirmed staff were following management instructions.”
“Facility failed to provide resident showers as per the negotiated service agreement due to lack of staff. This deficiency was confirmed through staff interviews, observation, and document review.”
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—: Facility out of compliance with water temperatures in resident showers. Cold water temperatures identified as a physical environment deficiency. —: Facility management instructed staff to pour cold water over a resident after water pressure and temperature decreased during a shower, causing the resident discomfort. Multiple staff interviews confirmed staff were following management instructions. —: Facility failed to provide resident showers as per the negotiated service agreement due to lack of staff. This deficiency was confirmed through staff interviews, observation, and document review.
2024-09-01Annual Compliance VisitType A · 1 finding
Plain-language summary
During a follow-up inspection on July 8, 2024, Brookdale Olympia West was found not in compliance with fire safety regulations: the facility failed to ensure all fire extinguishers had service tags documenting when they were serviced and checked, and failed to ensure all extinguishers were serviced yearly. This deficiency placed all 42 residents, staff, and visitors at risk of harm during a fire.
“The facility failed to ensure that all fire extinguishers had service tags showing when they were serviced and checked, and failed to ensure that all fire extinguishers were serviced yearly. Multiple fire extinguishers were last serviced in May 2024 with no monthly checks completed for June 2024. This placed all 42 residents, staff, and visitors at risk of harm during a fire.”
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WAC 388-78A-2040: The facility failed to ensure that all fire extinguishers had service tags showing when they were serviced and checked, and failed to ensure that all fire extinguishers were serviced yearly. Multiple fire extinguishers were last serviced in May 2024 with no monthly checks completed for June 2024. This placed all 42 residents, staff, and visitors at risk of harm during a fire.
2024-07-01Complaint Investigation1 finding
“Kitchen staff documented freezer temperatures that were not actually checked. Staff falsely recorded temperature readings on logs, including temperatures added retroactively on 05/02/2024 for review on 05/03/2024, despite not performing actual temperature checks.”
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—: Kitchen staff documented freezer temperatures that were not actually checked. Staff falsely recorded temperature readings on logs, including temperatures added retroactively on 05/02/2024 for review on 05/03/2024, despite not performing actual temperature checks.
2024-05-01Annual Compliance VisitType A · 1 finding
Plain-language summary
A routine inspection in February 2024 found that the facility was not in compliance with nurse delegation requirements, specifically that four of six medication technicians on staff lacked required credentials, training certifications, and state verification—including one whose nursing assistant registration had expired in 2019. The facility was also missing required documentation showing that registered nurses had verified staff qualifications and completed mandatory evaluations and supervision of delegated nursing tasks. The administrator signed a plan to correct these deficiencies by January 28, 2024.
“The facility failed to ensure staff had required nurse delegation training, supervision, and documentation by the Registered Nurse Delegator for 4 of 4 sampled residents (R1, R2, R3, R4) receiving nurse delegated services. Staff credentials and trainings were not verified prior to administering nurse delegated tasks, and unqualified and untrained staff administered medication services, placing residents at risk.”
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WAC 388-78A-2320: The facility failed to ensure staff had required nurse delegation training, supervision, and documentation by the Registered Nurse Delegator for 4 of 4 sampled residents (R1, R2, R3, R4) receiving nurse delegated services. Staff credentials and trainings were not verified prior to administering nurse delegated tasks, and unqualified and untrained staff administered medication services, placing residents at risk.
2024-04-01Complaint InvestigationNo findings
2023-12-01Complaint Investigation3 findings
“Facility failed to follow the care plan as per the negotiated service agreement and failed to notify the Complaint Resolution Unit timely, as per their policy, following a resident fall with injury in the community.”
“Facility failed to complete an incident report at the time of the incident as per policy, resulting in family not being notified timely and delay of resident care following a resident fall with injury in the community.”
“Facility failed to notify the Complaint Resolution Unit timely after a resident-to-resident altercation incident occurred as per their policy.”
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—: Facility failed to follow the care plan as per the negotiated service agreement and failed to notify the Complaint Resolution Unit timely, as per their policy, following a resident fall with injury in the community. —: Facility failed to complete an incident report at the time of the incident as per policy, resulting in family not being notified timely and delay of resident care following a resident fall with injury in the community. —: Facility failed to notify the Complaint Resolution Unit timely after a resident-to-resident altercation incident occurred as per their policy.
2023-11-01Complaint Investigation1 finding
“Facility failed to monitor residents per facility policy following resident-to-resident altercation incidents in the community.”
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—: Facility failed to monitor residents per facility policy following resident-to-resident altercation incidents in the community.
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