The Cottages at Lacey.
The Cottages at Lacey is Ranked in the top 46% of Washington memory care with 10 DSHS citations on record; last inspected Jan 2026.
A large home, reviewed on public record.
Compared to 38 Washington facilities with a similar number of beds.
ALF memory care · 36-month window. Higher percentile = better performance on inspection record. Source: Washington DSHS · Aging and Disability Services Administration.
among peers to rank.
Rankings based on 36-month DSHS inspection data. Severity and frequency: fewer citations = higher percentile. Repeat rate: lower repeat citation share = higher percentile.
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The Cottages at Lacey has 10 citations on record. Know the moment anything changes.
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Citation history, plotted month by month.
10 deficiencies on record. Each bar is a month with a citation.
Finding distribution
10 total · 36 monthsScope × Severity (CMS A–L)
Questions to ask before you visit.
A short pre-tour checklist tailored to The Cottages at Lacey's record and state requirements.
DSHS records show 10 deficiencies across 10 inspection reports, with the most recent inspection on May 1, 2025 — can you walk us through the corrective action plans the facility implemented after that inspection and show documentation of how those deficiencies were resolved?
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Nine complaints were filed with DSHS during the inspection period on file — were any of those complaints substantiated, and what specific changes did the facility make in response to substantiated findings?
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This community holds a DSHS Specialized Dementia Care contract — can you provide a written copy of the dementia care program and explain how staff competency in dementia care is documented and verified across all shifts?
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Every inspection visit, verbatim.
9 inspections in the public record, most recent first. Click any row to expand — cited rows open automatically.
2026-01-01Complaint InvestigationType A · 1 finding
Plain-language summary
During an unannounced complaint investigation on August 4, 2025, the facility was found to have failed to obtain a prescribed antibiotic medication for a resident after a physician ordered it on July 16, 2025 to treat a urinary tract infection; the resident's condition worsened due to lack of treatment and the resident required hospitalization. The investigation found that the pharmacy had contacted the facility twice requesting authorization to bill for the medication, but the facility did not follow through with obtaining it, in violation of state regulations requiring assisted living facilities to obtain prescribed medications in a timely manner. A citation was issued for this deficiency.
“The assisted living facility failed to obtain a prescribed antibiotic (Cefdinir) for a resident after it was ordered by a physician to treat a urinary tract infection. The medication was ordered on 07/16/2025 but was never received by the facility, resulting in the resident not receiving treatment and experiencing a worsening condition that required hospitalization.”
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WAC 388-78A-2240: The assisted living facility failed to obtain a prescribed antibiotic (Cefdinir) for a resident after it was ordered by a physician to treat a urinary tract infection. The medication was ordered on 07/16/2025 but was never received by the facility, resulting in the resident not receiving treatment and experiencing a worsening condition that required hospitalization.
2025-10-01Complaint InvestigationType A · 1 finding
Plain-language summary
A complaint investigation at The Cottages at Lacey found that staff locked one resident out of their own apartment, preventing them from accessing their room when they wanted, which caused the resident distress, anxiety, and a decreased quality of life. This violated state rules requiring facilities to protect residents' dignity, respect, and right to access their own living space. The facility was cited for this deficiency, which had also been cited previously in August 2022.
“The facility failed to ensure staff promoted care for residents in a manner that maintained or enhanced residents' dignity and respect. Staff locked a resident's bedroom door to prevent access to their own room, denying the resident free access to their apartment and contributing to distress, anxiety, and decreased quality of life.”
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WAC 388-78A-2660: The facility failed to ensure staff promoted care for residents in a manner that maintained or enhanced residents' dignity and respect. Staff locked a resident's bedroom door to prevent access to their own room, denying the resident free access to their apartment and contributing to distress, anxiety, and decreased quality of life.
2025-05-01Annual Compliance VisitNo findings
2024-07-01Complaint InvestigationNo findings
2024-06-01Complaint Investigation2 findings
“Staff person was found sleeping while on-duty, leaving residents unmonitored. Staff also failed to answer call lights when summoned by residents.”
“Facility failed to notify the Department after receiving allegations of neglect regarding staff sleeping on duty and leaving residents unmonitored.”
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—: Staff person was found sleeping while on-duty, leaving residents unmonitored. Staff also failed to answer call lights when summoned by residents. —: Facility failed to notify the Department after receiving allegations of neglect regarding staff sleeping on duty and leaving residents unmonitored.
2024-05-01Complaint InvestigationType B · 1 finding
Plain-language summary
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“Facility failed to notify the Department of a COVID-19 outbreak in the community. The facility notified the Local Health Jurisdiction and residents' providers and POAs, but did not notify the Department as required.”
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WAC 388-78A-2650: Facility failed to notify the Department of a COVID-19 outbreak in the community. The facility notified the Local Health Jurisdiction and residents' providers and POAs, but did not notify the Department as required.
2023-10-01Complaint Investigation1 finding
“The assisted living facility failed to assist the resident in coordinating a follow-up appointment with an external health care provider in a timely manner consistent with the resident's negotiated service agreement.”
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—: The assisted living facility failed to assist the resident in coordinating a follow-up appointment with an external health care provider in a timely manner consistent with the resident's negotiated service agreement.
2023-09-01Complaint Investigation2 findings
“Facility failed to follow policy and conduct an investigation of physical and verbal abuse from staff and notify the department when an allegation of abuse was made.”
“Facility investigated allegation of use of chemical restraints by a staff member but failed to notify the department of the allegation of abuse.”
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—: Facility failed to follow policy and conduct an investigation of physical and verbal abuse from staff and notify the department when an allegation of abuse was made. —: Facility investigated allegation of use of chemical restraints by a staff member but failed to notify the department of the allegation of abuse. —: Facility investigated allegation of use of chemical restraints by a staff member but failed to notify the department of the allegation of abuse. —: Facility failed to follow policy and conduct an investigation of physical and verbal abuse from staff and notify the department when an allegation of abuse was made. —: Facility failed to follow policy and conduct an investigation of physical and verbal abuse from staff and notify the department when an allegation of abuse was made.
2023-08-01Complaint Investigation2 findings
“The facility failed to ensure infection control standards of practice were being followed.”
“The facility failed to provide toilet paper and disposable towels in the common-use bathrooms.”
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—: The facility failed to ensure infection control standards of practice were being followed. —: The facility failed to provide toilet paper and disposable towels in the common-use bathrooms.
1 older inspection from 2023 are not shown above.
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