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StarlynnCare
Washington · Lacey

Bonaventure of Lacey.

Bonaventure of Lacey is Grade D, ranked in the bottom 38% of Washington memory care with 8 DSHS citations on record; last inspected Mar 2024.

ALF126 licensed beds · largeDementia-trained staff
4528 Intelco Loop Se · Lacey, WA 98503LIC# 0000002036
Facility · Lacey
A 126-bed ALF with 8 citations on file — most recent Jan 2026.
Last inspection · Mar 2024 · citedSource · DSHS
Licensed beds
126
Memory care
✓ Yes
Last inspection
Mar 2024
Last citation
Jan 2026
Operated by
§ 01 · Snapshot

A large home, reviewed on public record.

Approximate location
§ 02 · Peer Comparison

Ranked against 22 Washington facilities.

ALF · 36-month window. Higher percentile = better. Source: Washington DSHS · Aging and Disability Services Administration.

Severity rank
14th
Weighted citations per bed.
peer median
0
100
Repeat rank
100th
Repeat deficiencies as share of total.
peer median
0
100
Frequency rank
0th
Deficiencies per inspection.
peer median
0
100

FACILITY WATCH · BETA

Bonaventure of Lacey has 8 citations on record. Know the moment anything changes.

New findings, complaint investigations, or status changes — emailed to you free.

§ 03 · The Record

Citation history, plotted month by month.

8 deficiencies on record. Each bar is a month with a citation.

3weighted score · 24 mo
Last citation: JAN 2026. Compared against peer median (dashed).
peer median
JAN 2026
Jun 2024May 2026

Finding distribution

8 total · 36 months

Scope × Severity (CMS A–L)

Isolated
Pattern
Widespread
Sev 4 · IJ
J
K
L
Sev 3
G
H
I
Sev 2
D
E
F
Sev 1
A8
B
C
§ 06 · Full Inspection Record

Every DSHS visit, verbatim.

7 inspections in the public record, most recent first. Click any row to expand — cited rows open automatically.

7
reports on file
8
total deficiencies
2026-01-01
Complaint Investigation
1 · Investigations

Plain-language summary

A complaint investigation was conducted in January 2026, but the provided information does not include details about what was alleged or what the investigation found. To help you understand the facility's compliance record, please contact Washington DSHS or request the full inspection report directly.

InvestigationsWAC §__wa_ab26f88698d615f85d69e2b72dc074be
Verbatim citation text · WAC §__wa_ab26f88698d615f85d69e2b72dc074be

https://fortress.wa.gov/dshs/adsaapps/lookup/RCSForms/BH/2036/investigations/2026/R Bonaventure of Lacey 66953 70848 - SW.pdf

Full inspector notes

—: WA DSHS report: Investigations (01/2026)

2025-09-01
Complaint Investigation
1 · Investigations

Plain-language summary

I don't have enough information in the narrative provided to write an accurate summary. The document header indicates a complaint investigation from September 2025, but no details about what was investigated, what was found, or what the outcome was. To write a proper summary for families, I would need the actual findings—such as whether any violations were substantiated, what happened, or whether the complaint was unsubstantiated. Could you provide the full narrative details from the DSHS report?

InvestigationsWAC §__wa_eee699e7c661d07d2b9846a4a3951f12
Verbatim citation text · WAC §__wa_eee699e7c661d07d2b9846a4a3951f12

https://fortress.wa.gov/dshs/adsaapps/lookup/RCSForms/BH/2036/investigations/2025/R Bonaventure of Lacey 60606 65370-ew.pdf

Full inspector notes

—: WA DSHS report: Investigations (09/2025)

2025-06-01
Complaint Investigation
1 · Investigations

Plain-language summary

I cannot provide a summary because the source material contains only headers and dates with no narrative content describing what was investigated, what was found, or what outcome resulted. To write an accurate summary for families, I would need the actual inspection findings and conclusions from the June 2025 investigation report.

InvestigationsWAC §__wa_c2df9b37df5cebb91ae3303fb88136ac
Verbatim citation text · WAC §__wa_c2df9b37df5cebb91ae3303fb88136ac

https://fortress.wa.gov/dshs/adsaapps/lookup/RCSForms/BH/2036/investigations/2025/R Bonaventure of Lacey 53875 60501 - SW.pdf

Full inspector notes

—: WA DSHS report: Investigations (06/2025) —: WA DSHS report: Investigations (06/2025) —: WA DSHS report: Investigations (06/2025) —: WA DSHS report: Investigations (06/2025) —: WA DSHS report: Investigations (06/2025)

2024-03-01
Annual Compliance Visit
2 · Inspections

Plain-language summary

A routine inspection was conducted in March 2024 and no deficiencies were cited. No complaints were investigated during this period.

InspectionsWAC §__wa_1205c0706c5900c2ddd6e8c0b35ce8f3
Verbatim citation text · WAC §__wa_1205c0706c5900c2ddd6e8c0b35ce8f3

https://fortress.wa.gov/dshs/adsaapps/lookup/RCSForms/BH/2036/inspections/2024/R Bonaventure of Lacey Amended Inspection 23273 29442 34932 38656 -SW.pdf

InvestigationsWAC §__wa_969c213032d03b97555bff336db40b6d
Verbatim citation text · WAC §__wa_969c213032d03b97555bff336db40b6d

https://fortress.wa.gov/dshs/adsaapps/lookup/RCSForms/BH/2036/investigations/2024/R Bonaventure of Lacey Complaint 12-06-2023 - SW.pdf

Full inspector notes

Residential Care Services Investigation Summary Report Provider/Facility: Bonaventure of Lacey Provider Type: Assisted Living Facility License/Cert.#: 2036 Compliance Determination #: 33439 Intake ID: 104832 Investigator: Paul Aube Region/Unit #: RCS Region 3 / Unit E Investigation Date(s): 12/05/2023 through 12/06/2023 Complainant Contact Date(s): Allegation(s): Other: Public allegation of sexual abuse from a staff to a resident in the community, Investigation Methods: Sample: Total residents: 68 Resident sample size: 1 Closed records sample size: 1 Observations: Residents Dining Resident rooms Staff to resident interactions Resident to resident interactions Interviews: Residents Nursing staff Management Record Reviews: Resident Characteristic Roster Facility policies Incident Log Resident Progress Notes Investigation Summary: Other: Facility failed to follow policy, and complete an Occurrence Report when they became aware of an allegation of sexual abuse in the community. Facility also failed to document investigation, and investigative actions. Failed practice identified. Conclusion / Action: Failed Provider Practice Identified / Citation(s) Written Failed Provider Practice Not Identified / No Citation Written N/A This document was prepared by Residential Care Services for the Locator website.

2024-01-01
Complaint Investigation
1 · Investigations

Plain-language summary

I don't have enough information in the source material to write a summary. The document references a complaint investigation from January 2024 but provides no narrative details about what was alleged, what was found, or what outcome resulted. To summarize this for families, I would need the actual investigation findings and conclusions.

InvestigationsWAC §__wa_c60cd235e108d41fbc42c04ef330b895
Verbatim citation text · WAC §__wa_c60cd235e108d41fbc42c04ef330b895

https://fortress.wa.gov/dshs/adsaapps/lookup/RCSForms/BH/2036/investigations/2024/R Bonaventure of Lacey Complaint 09-21-2023 - bm.pdf

Full inspector notes

STATE OF WASHINGTON DEPARTMENT OF SOCIAL AND HEALTH SERVICES Aging and Long-Term Support Administration PO Box 45600, Olympia, Washington 98504-5600 September 28, 2023 (email) Nicole Brophy-Director of Health Services Miah Rosellini-Administrator Bonaventure of Lacey 3425 Boone Rd SE Salem, OR 97317 IDR RE-SCHEDULING LETTER License #2036 Dear Administrator: This letter will confirm your request for an Informal Dispute Resolution (IDR) regarding the Statement of Deficiencies dated August 25. 2023 Based on your conversation with IDR Program staff, your IDR review meeting is now scheduled for: • Date and Time October 26, 2023 at 1:30 • Type of Review Direct/Teams You can call 1-564-999-2000 conference ID 917 381 243# or you may join the Teams meeting via computer with the link from your calendar invitation sent to you again on September 28, 2023. You indicated you are disputing the following citation(s): WAC 388-78A-2450 and WAC 388-78A-2300 You indicated the following individuals will participate and represent your facility in the IDR process: Nicole Brophy-Director of Health Services, Miah Rosellini-Administrator, Pam Gray- COO, Possible Attendee Chris Gomez-Dining Services Director Please provide additional documentation specifically related to the citation(s) you are disputing at least one week prior to the scheduled IDR date by emailing them to RCSIDR@dshs.wa.gov or by faxing them to (360) 725-3225. If you have any questions, please contact me at (360) 725-3233 or Rebecca Fueston at (360) 725-3203. Sincerely, Kim Friesz for Kim Friesz for Rebecca Fueston IDR Program Manager Residential Care Services Enclosure cc: Field Manager, Region 3 Unit E Regional Long Term Care Ombuds State Long Term Care Ombuds Field File Central Files IDR File

2023-10-01
Complaint Investigation
1 · Investigations

Plain-language summary

A complaint investigation was conducted in October 2023, but the document does not specify what complaint was alleged or what the investigation found. To obtain details about this investigation, you may contact Washington DSHS Residential Care Services directly or request the full inspection report.

InvestigationsWAC §__wa_e0d12416d5cdcff77e872ddd0b310f6b
Verbatim citation text · WAC §__wa_e0d12416d5cdcff77e872ddd0b310f6b

https://fortress.wa.gov/dshs/adsaapps/lookup/RCSForms/BH/2036/investigations/2023/R Bonaventure Of Lacey Complaint 08-25-2023 - bm.pdf

Full inspector notes

STATE OF WASHINGTON DEPARTMENT OF SOCIAL AND HEALTH SERVICES Aging and Long-Term Support Administration PO Box 45600, Olympia, Washington 98504-5600 November 28, 2023 (email) Megan Harrison- Assistant Executive Director Bonaventure of Lacey c/o 3425 Boone Rd SE Salem, OR 97317 AsstEDLCY@livebsl.com IDR RESULTS ALF License #2036 Dear Administrator: Thank you for participating in the Informal Dispute Resolution (IDR) process on October 31, 2023. This letter is a follow-up to my telephone call with Nicole Brophy about the results of the IDR. During the IDR, citations from the Statement of Deficiencies (SOD) report dated September 21, 2023 (CD 29442) were addressed. As we discussed during the IDR, the following information was considered: • All written materials presented by the assisted living facility. • All oral statements and explanations offered by the assisted living facility. • Records gathered by the RCS regional staff. In addition, I questioned RCS regional staff and RCS Nurse Delegation Subject Matter Expert to clarify facts and issues that were raised. After careful review and consideration, I have decided to make the following change to the SOD report dated September 21, 2023 (CD 29442): WAC 388-78A-2240 Non availability of medications – Edited, added that a fax was sent between 8/7-8/16. WAC 388-78A-2320 Intermittent Nursing Services-Edited, Removed language regarding signed physician orders as well as regarding diabetic care for Resident 5. WAC 388-78A-3100 Safe Storage of supplies and equipment-No Change WAC 388-78A-2660 Resident Rights-Edited, Updated deficient practice statement to clarify that resident 8 and 9’s grievances were unresolved. Based on the above, no change was made to the previously imposed enforcement action dated October 4, 2023. Next Steps: • Review the attached amended cover letter and SOD reflecting the change noted above. • Follow instructions according to the cover letter to the SOD. Note: The Length of time for completion and posting of final documents to the DSHS locator, including amended documents, will vary. If you are looking for specific information not currently posted, please contact pdd@dshs.wa.gov If you have any questions, please contact me at staci.dilg@dshs.wa.gov . Sincerely, Staci Dilg IDR Program Manager Residential Care Services Enclosure cc: Regional Administrator, Region 3 Field Service Administrator, Reg 3 Field Manager, Region 3E Regional Long Term Care Ombuds Statewide Long Term Care Ombuds Office of Financial Recovery, Vendor Program Unit Compliance Unit Nicole Brophy, NBrophy@livebsl.com Central File IDR File

2023-07-01
Complaint Investigation
1 · Investigations

Plain-language summary

I cannot write a summary because the source text provided contains no narrative details about what complaint was investigated, what was found, or what outcome resulted. To provide families with accurate information, I would need the actual inspection findings, including the nature of the complaint and whether any violations were substantiated.

InvestigationsWAC §__wa_150389308ccf9ffcc6f9a84ef1e642cf
Verbatim citation text · WAC §__wa_150389308ccf9ffcc6f9a84ef1e642cf

https://fortress.wa.gov/dshs/adsaapps/lookup/RCSForms/BH/2036/investigations/2023/R Bonaventure of Lacey Complaint 03-29-2023 - bm.pdf

Full inspector notes

STATE OF WASHINGTON DEPARTMENT OF SOCIAL AND HEALTH SERVICES Aging and Long-Term Support Administration PO Box 45600, Olympia, Washington 98504-5600 September 14, 2023 (email) Nicole Brophy-Director of Health Services Miah Rosellini-Administrator Bonaventure of Lacey 3425 Boone Rd SE Salem, OR 97317 IDR SCHEDULING LETTER License #2036 Dear Administrator: This letter will confirm your request for an Informal Dispute Resolution (IDR) regarding the Statement of Deficiencies dated August 25. 2023 Based on your conversation with IDR Program staff, your IDR review meeting is scheduled for: • Date and Time September 28, 2023 at 1:30 • Type of Review Direct/Teams You can call 1-564-999-2000 conference ID 917 381 243# or you may join the Teams meeting via computer with the link from your calendar invitation sent to you on September 14, 2023. You indicated you are disputing the following citation(s): WAC 388-78A-2450 and WAC 388-78A-2300 You indicated the following individuals will participate and represent your facility in the IDR process: Nicole Brophy-Director of Health Services, Miah Rosellini-Administrator, Pam Gray- COO, Possible Attendee Chris Gomez-Dining Services Director Please provide additional documentation specifically related to the citation(s) you are disputing at least one week prior to the scheduled IDR date by emailing them to RCSIDR@dshs.wa.gov or by faxing them to (360) 725-3225. If you have any questions, please contact me at (360) 725-3233 or Rebecca Fueston at (360) 725-3203. Sincerely, Kim Friesz for Kim Friesz for Rebecca Fueston IDR Program Manager Residential Care Services Enclosure cc: Field Manager, Region 3 Unit E Regional Long Term Care Ombuds State Long Term Care Ombuds Field File Central Files IDR File

§ 07 · Nearby

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