Editorial Independence

StarlynnCare receives no referral commissions, lead fees, or paid placement from any operator. Rankings are derived solely from state inspection records and verified family reviews.

StarlynnCare
Washington · Spokane

Touchmark On South Hill.

Touchmark On South Hill is Grade A, ranked in the top 6% of Washington memory care with 2 DSHS citations on record; last inspected Dec 2025.

ALF105 licensed beds · largeDementia-trained staff
S 2999 Waterford Dr · Spokane, WA 99203LIC# 0000001004
Limited Inspection History · fewer than 4 records in 3 years
Facility · Spokane
A 105-bed ALF with 2 citations on file — most recent Dec 2025.
Last inspection · Dec 2025 · citedSource · DSHS
Licensed beds
105
Memory care
✓ Yes
Last inspection
Dec 2025
Last citation
Dec 2025
Operated by
§ 01 · Snapshot

A large home, reviewed on public record.

Approximate location
§ 02 · Peer Comparison

Ranked against 22 Washington facilities.

ALF · 36-month window. Higher percentile = better. Source: Washington DSHS · Aging and Disability Services Administration.

Severity rank
81th
Weighted citations per bed.
peer median
0
100
Repeat rank
100th
Repeat deficiencies as share of total.
peer median
0
100
Frequency rank
100th
Deficiencies per inspection.
peer median
0
100

FACILITY WATCH · BETA

Touchmark On South Hill has 2 citations on record. Know the moment anything changes.

New findings, complaint investigations, or status changes — emailed to you free.

§ 03 · The Record

Citation history, plotted month by month.

2 deficiencies on record. Each bar is a month with a citation.

2weighted score · 24 mo
Last citation: DEC 2025. Compared against peer median (dashed).
peer median
DEC 2025
Jun 2024May 2026

Finding distribution

2 total · 36 months

Scope × Severity (CMS A–L)

Isolated
Pattern
Widespread
Sev 4 · IJ
J
K
L
Sev 3
G
H
I
Sev 2
D
E
F
Sev 1
A2
B
C
§ 06 · Full Inspection Record

Every DSHS visit, verbatim.

2 inspections in the public record, most recent first. Click any row to expand — cited rows open automatically.

2
reports on file
2
total deficiencies
2025-12-01
Annual Compliance Visit
1 · Inspections

Plain-language summary

A routine inspection was conducted in December 2025. The report does not specify violations or deficiencies cited during the visit. Families seeking detailed findings should contact Washington DSHS Residential Care Services directly for the complete inspection results.

InspectionsWAC §__wa_b37a9215c2496acf12842f236c6826ef
Verbatim citation text · WAC §__wa_b37a9215c2496acf12842f236c6826ef

https://fortress.wa.gov/dshs/adsaapps/lookup/RCSForms/BH/1004/inspections/2025/R TOUCHMARK ON SOUTH HILL Amended 68615 71309-ew.pdf

Full inspector notes

STATE OF WASHINGTON DEPARTMENT OF SOCIAL AND HEALTH SERVICES Home and Community Living Administration Residential Care Services • RCSIDR@dshs.wa.gov December 4, 2025 (email) Morgan Kelly-Health Services Director Touchmark on South Hill 2929 S Waterford Drive Spokane, WA 99203 IDR SCHEDULING LETTER VIDEO DISABLED/TELEPHONE REVIEW License #1004 Dear Morgan Kelly: This letter will confirm your request for an Informal Dispute Resolution (IDR) regarding Statement of Deficiencies (SOD) dated November 14, 2025. Staci Dilg, will meet with you virtually/video disabled on December 23, 2025 at 1:30. You may join through your invitation that was sent to you on December 4, 2025. If you have difficulty logging on, you may call 1-564-999-2000 conference ID 278 198 791# to join the meeting. You indicated you are disputing the following citation(s): WAC 388-78A-2090 You indicated the following individuals will participate and represent your facility in the IDR process: Morgan Kelly-Health Services Director and Azure James-Clinical Operations Manager We have received supporting documentation with your request. If you would like to submit additional documentation, please provide it to us at least one week prior to the scheduled IDR date by emailing them to RCSIDR@dshs.wa.gov (preferred), or by faxing them to (360) 725-3225. If you have any questions, please contact me at RCSIDR@dshs.wa.gov . Sincerely, Kim Friesz Kim Friesz-Administrative Assistant 3 IDR Program Residential Care Services Enclosure cc: Regional Administrator-Region 1 Field Manager, Region 1 Unit B State and Regional Long Term Care Ombuds Field File Central Files IDR File

2024-06-01
Annual Compliance Visit
1 · Inspections

Plain-language summary

A routine inspection was conducted in June 2024. The report does not provide specific findings or deficiencies cited. For detailed results of this inspection, families should request the full inspection report from Washington DSHS.

InspectionsWAC §__wa_c8a143551200ff07e58ca93fb5a099ea
Verbatim citation text · WAC §__wa_c8a143551200ff07e58ca93fb5a099ea

https://fortress.wa.gov/dshs/adsaapps/lookup/RCSForms/BH/1004/inspections/2024/R TOUCHMARK ON SOUTH HILL Inspection 04-18-2024-ew.pdf

Full inspector notes

This document was prepared by Residential Care Services for the Locator website. This document was prepared by Residential Care Services for the Locator website. This document was prepared by Residential Care Services for the Locator website. This document was prepared by Residential Care Services for the Locator website. This document was prepared by Residential Care Services for the Locator website.

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