South Hill Village, Assisted Living & Memory Care.
South Hill Village, Assisted Living & Memory Care is Ranked in the top 29% of Washington memory care with 6 DSHS citations on record; last inspected Oct 2025.
A large home, reviewed on public record.
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Compared to 22 Washington facilities with a similar number of beds.
ALF · 36-month window. Higher percentile = better performance on inspection record. Source: Washington DSHS · Aging and Disability Services Administration.
among peers to rank.
Rankings based on 36-month DSHS inspection data. Severity and frequency: fewer citations = higher percentile. Repeat rate: lower repeat citation share = higher percentile.
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South Hill Village, Assisted Living & Memory Care has 6 citations on record. Know the moment anything changes.
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Citation history, plotted month by month.
6 deficiencies on record. Each bar is a month with a citation.
Finding distribution
6 total · 36 monthsScope × Severity (CMS A–L)
Every inspection visit, verbatim.
6 inspections in the public record, most recent first. Click any row to expand — cited rows open automatically.
2025-10-01Complaint InvestigationType A · 1 finding
Plain-language summary
A complaint investigation was conducted in October 2025, but the document does not specify what complaint was alleged or what findings resulted from the investigation. To obtain details about the nature of the complaint and the outcome, you may contact Washington DSHS Residential Care Services directly for the complete inspection report.
“The facility failed to follow its own policy for handling new physician orders, resulting in a resident not receiving a medication as ordered by their primary care provider. An input error led to the medication not being administered as prescribed.”
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WAC 388-78A-2210(1)(b)(2)(a): The facility failed to follow its own policy for handling new physician orders, resulting in a resident not receiving a medication as ordered by their primary care provider. An input error led to the medication not being administered as prescribed.
2025-05-01Annual Compliance VisitNo findings
2024-09-01Complaint InvestigationNo findings
2024-05-01Complaint InvestigationNo findings
2024-01-01Complaint Investigation1 finding
Plain-language summary
A complaint investigation was conducted in January 2024 regarding this facility, though the specific allegations and outcome of that investigation are not detailed in the information provided. To obtain the full findings and any deficiencies cited, families should request the complete inspection report directly from Washington DSHS or review it on the state licensing database.
“A facility staff member did not administer an as-needed medication to a resident as prescribed, resulting in the resident experiencing pain. The facility removed the staff member from the medication cart and provided education regarding proper medication administration.”
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WAC 388-78A-2210(2)(a): A facility staff member did not administer an as-needed medication to a resident as prescribed, resulting in the resident experiencing pain. The facility removed the staff member from the medication cart and provided education regarding proper medication administration.
2023-10-01Annual Compliance VisitType A · 4 findings
“Facility failed to obtain sufficient assessment information and complete a full assessment within fourteen days of Resident 5's move-in. The assessment dated 02/10/2023 was not updated despite significant changes in condition including loss of use of right hand, increased drooling, inability to walk, and increased falls. No recent physician evaluation or assessment was documented for these changes of condition.”
“Facility failed to ensure that resident pets (Residents 1, 3, and 5) were current with immunizations and had documented veterinary records on file. Pet immunization records were not provided to the department by the end of the inspection despite facility claims that records were being obtained.”
“Facility failed to follow physician orders regarding blood pressure monitoring for Resident 6. Between 08/07/2023 and 08/15/2023, systolic blood pressure exceeded 150 on nine occasions, but there was no documentation that the cardiologist was notified as required by the physician's order dated 05/17/2023.”
“Facility's Negotiated Service Plan for Resident 5 did not identify specific fall interventions despite documenting that 'established fall interventions will be followed and adjusted as needed' and that 'direct interventions are customized to identified risk factors.' The plan lacked documented customized interventions despite resident having three prior falls with head injuries and being on blood thinners.”
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WAC 388-78A-2090: Facility failed to obtain sufficient assessment information and complete a full assessment within fourteen days of Resident 5's move-in. The assessment dated 02/10/2023 was not updated despite significant changes in condition including loss of use of right hand, increased drooling, inability to walk, and increased falls. No recent physician evaluation or assessment was documented for these changes of condition. WAC 388-78A-2620: Facility failed to ensure that resident pets (Residents 1, 3, and 5) were current with immunizations and had documented veterinary records on file. Pet immunization records were not provided to the department by the end of the inspection despite facility claims that records were being obtained. —: Facility failed to follow physician orders regarding blood pressure monitoring for Resident 6. Between 08/07/2023 and 08/15/2023, systolic blood pressure exceeded 150 on nine occasions, but there was no documentation that the cardiologist was notified as required by the physician's order dated 05/17/2023. —: Facility's Negotiated Service Plan for Resident 5 did not identify specific fall interventions despite documenting that 'established fall interventions will be followed and adjusted as needed' and that 'direct interventions are customized to identified risk factors.' The plan lacked documented customized interventions despite resident having three prior falls with head injuries and being on blood thinners.
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