Mukilteo Memory Care.
Mukilteo Memory Care is Grade C, ranked in the top 50% of Washington memory care with 8 DSHS citations on record; last inspected Jan 2025.

A large home, reviewed on public record.
Ranked against 44 Washington facilities.
ALF memory care · 36-month window. Higher percentile = better. Source: Washington DSHS · Aging and Disability Services Administration.
FACILITY WATCH · BETA
Mukilteo Memory Care has 8 citations on record. Know the moment anything changes.
New findings, complaint investigations, or status changes — emailed to you free.
Citation history, plotted month by month.
8 deficiencies on record. Each bar is a month with a citation.
Finding distribution
8 total · 36 monthsScope × Severity (CMS A–L)
Questions to ask before you visit.
A short pre-tour checklist tailored to Mukilteo Memory Care's record and state requirements.
The facility holds a DSHS Specialized Dementia Care contract — can you walk us through the specific dementia-focused policies and staff competency records required under that contract, and are those documents available for families to review on the tour?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
DSHS records show 8 deficiencies across 8 inspection reports, with the most recent inspection on January 1, 2025 — can you provide copies of the corrective action plans submitted to DSHS for those deficiencies, and explain how the facility tracks completion of each corrective measure?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
Six complaints were filed with DSHS Residential Care Services during the inspection period on file — were any of those complaints substantiated, and what specific changes to policies or operations did the facility implement in response?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
Every DSHS visit, verbatim.
8 inspections in the public record, most recent first. Click any row to expand — cited rows open automatically.
2025-07-01Complaint Investigation1 · Investigations
Plain-language summary
I don't have enough detail from the narrative section to write an accurate summary. The document shows this was a complaint investigation conducted in July 2025, but no outcome, findings, or specific allegations are provided. Please share the full narrative text describing what was investigated and what was found so I can summarize it properly for families.
“https://fortress.wa.gov/dshs/adsaapps/lookup/RCSForms/BH/2426/investigations/2025/R Mukilteo Memory Care 57447 62038 - SI.pdf”
Full inspector notes
This document was prepared by Residential Care Services for the Locator website. This document was prepared by Residential Care Services for the Locator website.
2025-05-01Complaint Investigation1 · Investigations
Plain-language summary
I don't have enough information in the source text to write an accurate summary. The narrative section is blank, and the conclusion indicates either a failed provider practice was cited or no citation was written, but doesn't specify what was investigated or what was found. To provide families with a meaningful summary, I would need details about what complaint was investigated and what the inspection discovered.
“https://fortress.wa.gov/dshs/adsaapps/lookup/RCSForms/BH/2426/investigations/2025/R Mukilteo Memory Care 54414 59683 - SW.pdf”
Full inspector notes
Conclusion / Action: Failed Provider Practice Identified / Citation(s) Written Failed Provider Practice Not Identified / No Citation Written . N/A . .
2025-01-01Annual Compliance Visit1 · Inspections
Plain-language summary
A routine inspection in January 2025 was conducted at this facility. The report does not indicate what specific findings or deficiencies were cited during that visit. To learn the results, you would need to contact DSHS directly or request the full inspection report.
“https://fortress.wa.gov/dshs/adsaapps/lookup/RCSForms/BH/2426/inspections/2025/R Mukilteo Memory Care 49560 53039 - SW.pdf”
Full inspector notes
—: WA DSHS report: Inspections (01/2025)
2024-05-01Complaint Investigation1 · Investigations
Plain-language summary
A complaint investigation at Mukilteo Memory Care found that a staff member intentionally discarded medications for 14 residents into the garbage, and the facility failed to verify the staff member's required credentials, failed to maintain safe medication systems, and failed to report this incident to the Department, placing residents at risk. The same investigation also found that the facility failed to implement required supervision and monitoring for a resident with a history of altercations with other residents, leading to additional incidents. Citations were written for these failed provider practices.
“https://fortress.wa.gov/dshs/adsaapps/lookup/RCSForms/BH/2426/investigations/2024/R Mukilteo Memory Care Complaint 03-28-2024 -SW.pdf”
Full inspector notes
Conclusion / Action: Failed Provider Practice Identified / Citation(s) Written Failed Provider Practice Not Identified / No Citation Written . N/A . Investigation Summary Report Provider/Facility: Mukilteo Memory Care Provider Type: Assisted Living Facility License/Cert.#: 2426 Compliance Determination #: 36058 Intake ID: 115447 Investigator: Michelle Mcglon Region/Unit #: RCS Region 2 / Unit J Investigation Date(s): 01/30/2024 through 03/28/2024 Complainant Contact Date(s): Allegation(s): 1. The Named Resident (NR) was involved in a Resident-to-Resident altercation at the Assisted Living Facility (ALF). Investigation Methods: Sample: Total residents: 59 Resident sample size: 17 Closed records sample size: Observations: Identified resident Residents Resident to resident interactions Staff to resident interactions Interviews: Identified resident Nursing staff Family members Record Reviews: State reporting log Incident investigation Facility policies Resident Records Investigation Summary: 1. Record review showed the NR had a history of resident-to-resident altercations. Review of the incident showed the NR began hitting the resident, when asked to leave the apartment. The ALF made all the appropriate notifications including a call to the NR's family representative. The ALF failed to implement the negotiated service agreement to provide monitoring and supervision the of the NR, resulting in other resident-to-resident altercations to occur. Conclusion / Action: Failed Provider Practice Identified / Citation(s) Written Failed Provider Practice Not Identified / No Citation Written . N/A . Investigation Summary Report Provider/Facility: Mukilteo Memory Care Provider Type: Assisted Living Facility License/Cert.#: 2426 Compliance Determination #: 36058 Intake ID: 120459 Investigator: Michelle Mcglon Region/Unit #: RCS Region 2 / Unit J Investigation Date(s): 01/30/2024 through 03/28/2024 Complainant Contact Date(s): Allegation(s): 1. The Named Staff (NS) deliberately threw medications in the garbage for 15 memory care residents. Investigation Methods: Sample: Total residents: 59 Resident sample size: 17 Closed records sample size: Observations: Residents Staff to resident interactions Resident to resident interactions Medication administration Interviews: Identified staff Nursing staff Family members Record Reviews: State reporting log Incident investigation Facility policies Resident Records Staff training records Investigation Summary: 1. Interview and record review showed the NS intentionally threw the medications for 14 residents in to the garbage. The NS confirmed that she threw the medications in the garbage. The Assisted Living Facility (ALF) failed to ensure the NS had the required crendentials to provide care and services and administered medications to residents. The ALF failed to ensure medication systems were in place to promote safe medications services. The ALF failed to report to Department, when the NS threw medications in the garbage placing the residents at risk for harm. Conclusion / Action: Failed Provider Practice Identified / Citation(s) Written . Failed Provider Practice Not Identified / No Citation Written N/A . . .
2024-02-01Complaint Investigation1 · Investigations
Plain-language summary
A complaint investigation was conducted at this facility, and no violation was found. The investigation outcome was inconclusive or the complaint was not substantiated. No citation was issued.
“https://fortress.wa.gov/dshs/adsaapps/lookup/RCSForms/BH/2426/investigations/2024/R Mukilteo Memory Care Complaint 11-30-2023 - bm.pdf”
Full inspector notes
Conclusion / Action: . Failed Provider Practice Identified / Citation(s) Written Failed Provider Practice Not Identified / No Citation Written N/A . . .
2023-11-01Complaint Investigation1 · Investigations
Plain-language summary
I can see this is a complaint investigation record, but the narrative section is blank or contains only formatting placeholders. Without details about what the complaint alleged or what the investigation found, I cannot write an accurate summary for families. Please provide the actual narrative content describing the complaint allegation and inspection findings.
“https://fortress.wa.gov/dshs/adsaapps/lookup/RCSForms/BH/2426/investigations/2023/R Mukilteo Memory Care Complaint 09-20-2023 - bm.pdf”
Full inspector notes
Conclusion / Action: Failed Provider Practice Identified / Citation(s) Written Failed Provider Practice Not Identified / No Citation Written N/A . . . . .
2023-09-01Annual Compliance Visit1 · Inspections
Plain-language summary
During a routine inspection on July 25, 2023, Mukilteo Memory Care was cited for failing to update service agreements for three sampled residents to reflect their current health needs, including skin breakdown and wound care for one resident, pressure wound management for another, and discontinued oxygen and hospice care for the third. Staff documentation showed these residents had active medical conditions requiring specific care interventions, but the facility's service plans contained no information about monitoring, treating, or managing these conditions. This deficiency was previously cited on May 25, 2023, and remained uncorrected at the time of this inspection.
“https://fortress.wa.gov/dshs/adsaapps/lookup/RCSForms/BH/2426/inspections/2023/R Mukilteo Memory Care Inspection 05-25-2023 - EL.pdf”
Full inspector notes
Statement of Deficiencies License #: 2426 Compliance Determination # 27086 Plan of Correction Mukilteo Memory Care Completion Date Administrator (or Representative) Date WAC 388-78A-2130 Service agreement planning. The assisted living facility must: (3) Review and update each resident's negotiated service agreement consistent with WAC 388-78A- 2120 : (a) Within a reasonable time consistent with the needs of the resident following any change in the resident's physical, mental, or emotional functioning; and (b) Whenever the negotiated service agreement no longer adequately addresses the resident's current assessed needs and preferences. This requirement was not met as evidenced by: Based on observation, interview and record review, the Assisted Living Facility (ALF) failed to ensure the Negotiated Service Agreement (NSA) was updated to reflect the care and service needs related to the current health status for 3 of 3 sampled residents (Residents 3, 4 and 5). This placed Residents 3, 4 and 5 at risk for having their health adversely affected by not receiving needed care and services. Findings included… RESIDENT 3 Review of a Resident Information (RI) form showed the ALF admitted Resident 3 on /2022 with multiple diagnoses including Review of a Physician Notification Form, dated 06/22/2023, showed Resident 3’s Primary Care Provider (PCP) ordered wound care after he had fallen out of bed sustaining an abrasion on his left forearm (LFA). Review of a Weekly Wound Skin Check (WWSC) form, dated 07/03/2023, showed Resident 3 had that had a LFA abrasion that measured 5.6 centimeters (cm) x 1.5 cm, and staff would continue the current wound care. Review of a WWSC form, dated 07/13/2023, showed the abrasion on Resident 3's LFA measured 0.3 cm x 0.3 cm, and a scab was observed. Review of a WWSC form, dated 07/20/2023, showed the abrasion on Resident 3's LFA measured 5.6 cm x 1.5 cm, it had reopened, and the scab was not intact. Review of a Progress Note (PN), dated 07/02/2023, showed Resident 3 was noted to have multiple scabs on both lower legs, toes, and hands, and was constantly picking on them. The PN stated that the PCP prescribed to apply Hydrocortisone cream (used to treat . Statement of Deficiencies License #: 2426 Compliance Determination # 27086 Plan of Correction Mukilteo Memory Care Completion Date redness, swelling, itching, and discomfort of various skin conditions) to affected area. Review of a PN, dated 07/05/2023, showed Resident 3 still had scabs on both hands, and was seen picking at a scab on the left hand. Review of a PN, dated 07/17/2023, showed Resident 3 developed open skin areas on the left first and second toes, and the PCP ordered wound care for them. Observation, on 07/25/2023 at 10:08 AM, showed an uncovered a scab on Resident 3's LFA and multiple scabs on the right elbow. Review of Resident 3's Service Plan (SP- equivalent to NSA), dated 07/08/2023, showed no information addressing Resident 3's ongoing skin issues. Review of the SP showed no interventions for Resident 3's skin breakdown or related behavior, such as picking at scabs. RESIDENT 4 Review of an undated RI form showed the ALF admitted Resident 4 on /2018 with multiple diagnoses including and Review of the SP, dated 07/07/2023, showed Resident 4 required maximum assistance with activities of daily living (ADLs - a term used in healthcare to refer to people's daily self-care activities such as bathing, grooming, ambulation, etc.). Review of an undated Resident Characteristic Roster (RCR) showed Resident 4 was identified as having incontinence and skin issues. Review of Hospice notes, dated 07/13/2023, showed Resident 4 had a stage two (a shallow, crater- like wound or a blister containing a clear or yellow fluid) pressure sore on her coccyx (tailbone). In interview, on 07/25/2026 at 12:00 PM, Staff F (Medication Technician) stated the Hospice Nurse (HN) managed Resident 4's wound dressing change. Staff F stated she would clean Resident 4's pressure sore only if it became soiled and then inform the HN. Review of Resident 4's SP, dated 07/07/2023, under the Skin Care Intervention section, showed no information regarding Resident 4's wound. There was no information as to who managed the dressing changes or instructions to ALF staff regarding what to monitor, precautions or who to contact with issues. RESIDENT 5 Review of a RI form showed the ALF admitted Resident 1 on /2023 with multiple medical diagnoses including . Statement of Deficiencies License #: 2426 Compliance Determination # 27086 Plan of Correction Mukilteo Memory Care Completion Date and Record showed Resident 5 started hospice care on 03/24/2023, that was later discontinued on 05/15/2023. Record showed Resident 5 required 4 liters per minute of oxygen (O2) that was started on 03/24/2023, that was discontinued on 05/15/2023. Review of Resident 5's SP, dated 07/07/2023, showed it had not been updated to address O2 treatment and hospice care had been discontinued. The NSA showed instructions related to O2 monitoring, observations and precautions. This is an uncorrected deficiency previously cited on 05/25/2023. Plan/Attestation Statement I hereby certify that I have reviewed this report and have taken or will take active measures to correct this deficiency. By taking this action, Mukilteo Memory Care is or will be in compliance with this law and / or regulation on (Date)________________ . In addition, I will implement a system to monitor and ensure continued compliance with this requirement. Administrator (or Representative) Date WAC 388-78A-2320 Intermittent nursing services systems. (2) The assisted living facility providing nursing services, either directly or indirectly, must ensure that the nursing services systems include: (b) Nurse delegation, if provided; (e) Implementation of the nursing component of each resident's negotiated service agreement; and (3) The assisted living facility must ensure that all nursing services, including nursing supervision, assessments, and delegation, are provided in accordance with applicable statutes and rules, including, but not limited to: (c) Chapter 246-840 WAC, Practical and registered nursing; This requirement was not met as evidenced by: Based on interview and record review, the Assisted Living Facility (ALF) failed to follow the criteria for nurse delegation (ND) for 3 of 4 sampled residents (Residents 2, 3 and 6). This . Statement of Deficiencies License #: 2426 Compliance Determination # 27086 Plan of Correction Mukilteo Memory Care Completion Date resulted in unqualified staff members conducting nursing tasks without having the proper training and placed Resident 2, 3 and 6 at risk for compromised health conditions. Findings included… NOTE: The Nurse Delegation Program, under Washington State law, allowed nursing assistants (NAs) and Home Care Aides (HCAs) working in certain settings to perform certain tasks--such as administering medications--normally performed only by licensed nurses. A Registered Nurse (RN) must teach and supervise the nursing assistant, as well as provide nursing assessments of the patient's condition. NOTE: Washington Administrative Code (WAC) 246-840-930 Criteria for delegation, included the following subsections: (8) Verify that the nursing assistant or home care aide: (a) Is currently registered or certified as a nursing assistant or home care aide in Washington state without restriction; (b) Has completed both the basic caregiver training and core delegation training before performing any delegated task; (c) Has evidence as required by the department of social and health services of successful completion of nurse delegation core training; (d) Has evidence as required by the department of social and health services of successful completion of nurse delegation special focus on diabetes training when providing insulin injections to a diabetic client; (9) Assess the ability of the nursing assistant or home care aide to competently perform the delegated nursing task in the absence of direct or immediate nurse supervision. (10) If the registered nurse delegator determines delegation is appropriate, the nurse: (14) Delegation requires the registered nurse delegator teach the nursing assistant or home care aide how to perform the task, including return demonstration or other method of verification of competency as determined by the registered nurse delegator. (19) The registered nurse must supervise and evaluate the performance of the nursing assistant or home care aide with delegated insulin injection authority at least weekly for the first four weeks. After the first four weeks the supervision shall occur at least every 90 days. Review of the ALF's undated Disclosure of Services showed that the ALF used Nursing Assistants as Medication Technician (MT) under the Delegation of a Registered Nurse to provide some authorized nursing services, including administration of insulin injections.
2023-08-01Complaint Investigation1 · Investigations
Plain-language summary
A complaint investigation was conducted at this facility. The investigation did not identify a violation, and no citation was written.
“https://fortress.wa.gov/dshs/adsaapps/lookup/RCSForms/BH/2426/investigations/2023/R Mukilteo Memory Care Complaint 07-31-2023-as.pdf”
Full inspector notes
Conclusion / Action: Failed Provider Practice Identified / Citation(s) Written Failed Provider Practice Not Identified / No Citation Written . N/A .
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