The Hickman.

“Three empty medication cards containing personal information for a resident were left unlocked, unattended, and accessible on top of a medication cart in the memory care unit (Darlington Neighborhood).”

“A resident passed away and their personal belongings were removed from their room, however a refund was not issued in a timely manner as required within 30 days.”

“The Department's resident's rights poster was not posted in a conspicuous and public place in the home's secured dementia care unit (Darlington Neighborhood).”

“The telephone numbers of the Department's personal care home regional office, local ombudsman, protective services, Disability Rights Pennsylvania, local law enforcement agency, Commonwealth Information Center and personal care home complaint hotline were not posted in a conspicuous and public place in the Darlington Neighborhood.”

“Eight resident rooms in the Darlington Neighborhood were observed to have toiletries unlocked, unattended and accessible to residents, including items with manufacturer's warnings indicating poisoning risk (antiperspirant deodorant, mouthwash, toothpaste). Residents in this unit have been assessed as not capable of safely using or avoiding poisonous materials.”

“During a medication administration observation, a staff member did not wash or sanitize their hands between administering medications to different residents.”

“Emergency telephone numbers including the nearest hospital and fire department were not posted on or by the telephones in certain rooms in the Memory Support Unit.”

“The kitchen refrigerator in the Darlington Neighborhood was in disrepair and leaking water onto the floor, with towels placed inside to absorb the water.”

“Staff Person A did not receive orientation on their first work day covering evacuation procedures, staff duties during fire drills and emergency evacuation, designated meeting places, smoking safety procedures, fire extinguisher location and use, smoke detectors and fire alarms, and telephone use for emergency services.”

“One resident's medical evaluation did not include a general physical examination by a physician, physician's assistant, or nurse practitioner, and did not include medical information pertinent to diagnosis and treatment in case of an emergency. Another resident's medical evaluation did not include special health or dietary needs and body positioning and movement stimulation information.”

“One resident's most recent medical evaluation was not completed within the required annual timeframe.”

“The assessment for one resident is missing a determination regarding irritability, judgement, agitation, aggression, and hallucination, and does not indicate if the resident has a need for behavioral care services or how this need will be met.”