Sunrise of Westtown.

“Staff person A threw a cup of water in a resident's face when the resident refused medication and pushed the cup away. This incident was witnessed by two other staff members. This is noted as a repeat violation.”

“A resident prescribed one tablet three times daily was administered the medication only twice daily on two separate days, with the 2:00 PM doses missed both times. The facility failed to follow the prescriber's written orders.”

“Staff person threw a cup of water in a resident's face, observed by two staff members. The allegation was not reported to the local area agency on aging until the next day. Additionally, a family member reported alleged sexual abuse to staff, but this was not reported to the local area agency on aging until the following day, with a written report submitted even later.”

“The facility failed to report two incidents to the Department within 24 hours: a water cup incident occurring at 10:00 AM was not reported to the department until 5:57 PM the next day; and an alleged sexual abuse incident was not reported to the department until 12:18 PM the following day.”

“Staff members fraudulently obtained a resident's credit card information from the resident's desk and made unauthorized charges totaling $2,575.00 to their Cash APP accounts without the resident's authorization. Staff B also shared the resident's credit card information with other individuals who attempted to use the card.”

“Staff Person D did not receive required orientation on the first day of work regarding evacuation procedures, staff duties and responsibilities during fire drills and emergency evacuation, designated meeting places, smoking safety procedures, fire extinguisher locations and use, smoke detectors and fire alarms, and telephone use and emergency services notification.”

“Staff Person D did not complete required training within 40 scheduled working hours on resident rights, emergency medical plan, mandatory reporting of abuse and neglect under the Older Adult Protective Services Act, and reporting of reportable incidents and conditions.”

“A resident was shoved aggressively by another resident, fell, and sustained injuries including a cut to the eyebrow and nosebleed. The resident was transported to the hospital for evaluation. This incident occurred while staff were present and witnessed the altercation.”

“A resident prescribed medication every 6 hours was administered at incorrect times on multiple dates, not following the prescriber's orders. The facility did not administer the medication according to the prescribed schedule.”

“A resident's support plan was not updated within 30 days of assessment completion. The resident's DME assessment indicated total assistance needed for emergency evacuation, but the support plan still reflected moderate assistance requirement.”

“A resident with an indwelling catheter did not receive proper perineal care from facility staff. Staff were trained on catheter emptying but did not clean around the catheter area. The resident developed a condition that deteriorated, leading to hospice placement and death. This constitutes neglect.”