Chateau Gardens Memory Care.
Chateau Gardens Memory Care is Grade C−, ranked in the bottom 44% of Oregon memory care with 27 OR DHS citations on record; last inspected May 2025.
A medium home, reviewed on public record.
Ranked against 118 Oregon facilities.
ALF memory care · 36-month window. Higher percentile = better. Source: Oregon Dept. of Human Services · Long-Term Care Licensing.
FACILITY WATCH · BETA
Chateau Gardens Memory Care has 27 citations on record. Know the moment anything changes.
New findings, complaint investigations, or status changes — emailed to you free.
Citation history, plotted month by month.
27 deficiencies on record. Each bar is a month with a citation.
Finding distribution
27 total · 36 monthsScope × Severity (CMS A–L)
Questions to ask before you visit.
A short pre-tour checklist tailored to Chateau Gardens Memory Care's record and state requirements.
Oregon DHS records show 70 inspection reports and 62 deficiencies on file — can you walk us through the most common issues cited in those reports and show us the written corrective action plans you submitted to the state?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
The facility holds an Oregon DHS Memory Care Endorsement — can you provide a copy of the written dementia care program that was submitted to earn that endorsement, and explain how staff training differs from a standard assisted living facility?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
With 66 complaints on file with Oregon DHS, what internal tracking system does the facility use to review complaint patterns, and can families review summaries of how substantiated complaints were resolved?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
Every OR-DHS visit, verbatim.
34 inspections in the public record, most recent first. Click any row to expand — cited rows open automatically.
2025-09-03Complaint Investigation1 · Licensing Violation
Plain-language summary
A complaint investigation found that the facility failed to assure resident rights. No additional details about the specific violation or remedial action are provided in the available record.
“Failed to assure resident rights”
Full inspector notes
—: Failed to assure resident rights
2025-05-14Complaint Investigation1 · Licensing Violation
Plain-language summary
A complaint investigation found that the facility failed to assure resident rights. No further details about the specific violation or corrective actions are provided in the available information.
“Failed to assure resident rights”
Full inspector notes
—: Failed to assure resident rights
2025-05-07Annual Compliance VisitNo findings
2025-03-24Complaint Investigation1 · Licensing Violation
Plain-language summary
A complaint was received that the facility failed to assure resident rights. The investigation did not substantiate the complaint, and no violation was found.
“Failed to assure resident rights”
Full inspector notes
—: Failed to assure resident rights
2024-12-31Annual Compliance VisitNo findings
2024-12-11Complaint Investigation1 · Licensing Violation
Plain-language summary
A complaint was investigated regarding failure to use an ABST (Aggression and Behavior Support Tool). The investigation did not result in a substantiated violation or finding of non-compliance with this requirement.
“Failed to use an ABST”
Full inspector notes
—: Failed to use an ABST
2024-12-10Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint investigation found that the facility failed to properly plan care for a resident. No additional details about the specific care planning deficiency or its impact were provided in the inspection record.
“Failed to properly plan care”
Full inspector notes
—: Failed to properly plan care
2024-12-05Complaint Investigation1 · Licensing Violation
Plain-language summary
A complaint investigation found that the facility failed to provide required in-service training to staff. No further details about the scope or timing of the training deficiency were specified in the inspection findings.
“Failed to provide inservice”
Full inspector notes
—: Failed to provide inservice
2024-11-30Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint investigation found that the facility failed to provide a safe medication administration system. No further details about the specific deficiency or corrective actions were documented in the available information.
“Failed to provide a safe medication administration system”
Full inspector notes
—: Failed to provide a safe medication administration system
2024-11-26Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated that the facility failed to provide a safe environment. The outcome of that investigation is not specified in the available documentation. Families should contact Oregon DHS Long-Term Care Licensing directly at 1-844-630-2317 for the complete investigation findings.
“Failed to provide safe environment”
Full inspector notes
—: Failed to provide safe environment
2024-11-25Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated that the facility failed to provide a safe environment. The outcome of that investigation is not specified in the available information.
“Failed to provide safe environment”
Full inspector notes
—: Failed to provide safe environment
2024-11-20Complaint InvestigationNo findings
2024-11-14Complaint Investigation1 · Licensing Violation
Plain-language summary
A complaint was received alleging the facility failed to provide a safe environment. The investigation found a licensing violation related to safety. The facility was required to take corrective action.
“Failed to provide safe environment”
Full inspector notes
—: Failed to provide safe environment
2024-11-13Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated regarding medication not being available. The investigation outcome was not substantiated, meaning no violation was found.
“Failed to have medication available”
Full inspector notes
—: Failed to have medication available
2024-09-24Complaint Investigation1 · Licensing Violation
Plain-language summary
A complaint was investigated regarding failure to provide a safe environment. The investigation outcome was not substantiated, meaning no violation was found.
“Failed to provide safe environment”
Full inspector notes
—: Failed to provide safe environment
2024-09-12Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint investigation found that the facility failed to properly plan care for a resident. The specific details of how care planning fell short are not included in the available information. Families should contact Oregon DHS Long-Term Care Licensing for the complete inspection report to understand what corrective actions the facility was required to take.
“Failed to properly plan care”
Full inspector notes
—: Failed to properly plan care
2024-08-29Complaint Investigation1 · Licensing Violation
Plain-language summary
A complaint investigation found that the facility failed to assure resident rights, though the specific nature of the rights violation is not detailed in the available information. No additional outcome or corrective action status is provided.
“Failed to assure resident rights”
Full inspector notes
—: Failed to assure resident rights
2024-08-24Complaint Investigation1 · Licensing Violation
Plain-language summary
A complaint investigation found that the facility failed to provide a safe medication administration system. The nature of the specific safety failures was not detailed in the available records. Families should contact the Oregon Department of Human Services for the complete inspection report to understand what medication safety violations were identified.
“Failed to provide a safe medication administration system”
Full inspector notes
—: Failed to provide a safe medication administration system
2024-04-03Complaint InvestigationNo findings
2024-03-24Complaint Investigation1 · Licensing Violation
Plain-language summary
A complaint investigation found that the facility failed to provide a safe medication administration system. The specific deficiency was a licensing violation under Oregon residential care regulations.
“Failed to provide a safe medication administration system”
Full inspector notes
—: Failed to provide a safe medication administration system
2024-03-21Complaint Investigation1 · Licensing Violation
Plain-language summary
A complaint investigation found that the facility failed to use an abuse and neglect reporting system tool (ABST) as required. No further details about the specific circumstances or outcome of this violation are provided in the available information.
“Failed to use an ABST”
Full inspector notes
—: Failed to use an ABST
2024-03-18Complaint Investigation1 · Licensing Violation
Plain-language summary
A complaint investigation found that the facility failed to ensure a qualified caregiver was present, which constitutes a licensing violation. The facility did not have appropriate staffing in place to meet resident care needs at the time of the complaint.
“Failed to assure a qualified caregiver was present”
Full inspector notes
—: Failed to assure a qualified caregiver was present
2024-03-17Complaint Investigation1 · Licensing Violation
Plain-language summary
A complaint was investigated alleging that the facility failed to properly plan care for a resident. The investigation found a licensing violation related to care planning. The facility was required to take corrective action to address this deficiency.
“Failed to properly plan care”
Full inspector notes
—: Failed to properly plan care
2024-01-06Complaint Investigation1 · Licensing Violation
Plain-language summary
A complaint investigation found that the facility failed to provide a safe medication administration system. The specific deficiencies identified during this investigation relate to how medications were being managed and given to residents.
“Failed to provide a safe medication administration system”
Full inspector notes
—: Failed to provide a safe medication administration system
2024-01-03Complaint InvestigationNo findings
2023-12-25Complaint Investigation1 · Licensing Violation
Plain-language summary
A complaint was investigated that medication was not administered as ordered. The outcome of this complaint investigation has not yet been determined.
“Failed to administer medication as ordered”
Full inspector notes
—: Failed to administer medication as ordered
2023-10-07Complaint Investigation1 · Licensing Violation
Plain-language summary
A complaint was investigated alleging the facility failed to provide a safe environment. The investigation outcome was not substantiated, meaning no violation of licensing rules was found. No further action was taken.
“Failed to provide safe environment”
Full inspector notes
—: Failed to provide safe environment
2023-09-14Complaint InvestigationNo findings
2023-08-24Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was received that the facility failed to follow a resident's care plan. The investigation did not result in a substantiated violation. No further action was taken.
“Failed to follow care plan”
Full inspector notes
—: Failed to follow care plan
2023-08-20Complaint Investigation1 · Licensing Violation
Plain-language summary
A complaint investigation found that the facility failed to provide a safe medication administration system. No further outcome information was documented in this record.
“Failed to provide a safe medication administration system”
Full inspector notes
—: Failed to provide a safe medication administration system
2023-06-30Annual Compliance VisitNo findings
2023-06-26Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated regarding failure to properly plan care. The investigation outcome was not substantiated, meaning no violation was found. The facility was not cited for this allegation.
“Failed to properly plan care”
Full inspector notes
—: Failed to properly plan care
2023-05-26Complaint Investigation1 · Licensing Violation
Plain-language summary
A complaint investigation found that the facility failed to provide a safe environment. The specific details of what unsafe conditions were identified are not included in the information provided. Families should contact Oregon DHS Long-Term Care Licensing directly for the complete inspection report to understand what violations were cited and what corrective actions the facility must take.
“Failed to provide safe environment”
Full inspector notes
—: Failed to provide safe environment
2023-05-17Complaint Investigation1 · Licensing Violation
Plain-language summary
A complaint was investigated alleging the facility failed to provide a safe environment. The investigation outcome was not substantiated, meaning no violation was found.
“Failed to provide safe environment”
Full inspector notes
—: Failed to provide safe environment
16 older inspections from 2019 are not shown in the free view.
16 older inspections (2019–2023) are available with a premium membership.
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