Editorial Independence

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StarlynnCare
Oregon · Eugene

Mckenzie Manor Memory Care.

Mckenzie Manor Memory Care is Grade A−, ranked in the top 14% of Oregon memory care with 3 OR DHS citations on record; last inspected Feb 2026.

ALF · Memory Care65 licensed beds · largeDementia-trained staff
360 W 28th Ave · Eugene, OR 97405LIC# 0000005106
Facility · Eugene
Mckenzie Manor Memory Care
© Google Street Viewoperator? submit a photo →
A 65-bed ALF · Memory Care with 3 citations on file — most recent Jan 2024.
Last inspection · Feb 2026 · citedSource · OR-DHS
Licensed beds
65
Memory care
✓ Yes
Last inspection
Feb 2026
Last citation
Jan 2024
Operated by
Phone
§ 01 · Snapshot

A large home, reviewed on public record.

§ 02 · Peer Comparison

Ranked against 32 Oregon facilities.

ALF memory care · 36-month window. Higher percentile = better. Source: Oregon Dept. of Human Services · Long-Term Care Licensing.

Severity rank
74th
Weighted citations per bed.
peer median
0
100
Repeat rank
100th
Repeat deficiencies as share of total.
peer median
0
100
Frequency rank
84th
Deficiencies per inspection.
peer median
0
100

FACILITY WATCH · BETA

Mckenzie Manor Memory Care has 3 citations on record. Know the moment anything changes.

New findings, complaint investigations, or status changes — emailed to you free.

§ 03 · The Record

Citation history, plotted month by month.

3 deficiencies on record. Each bar is a month with a citation.

0weighted score · 24 mo
No citation activity in this window.
peer median
Jun 2024May 2026

Finding distribution

3 total · 36 months

Scope × Severity (CMS A–L)

Isolated
Pattern
Widespread
Sev 4 · IJ
J
K
L
Sev 3
G2
H
I
Sev 2
D
E
F
Sev 1
A1
B
C
§ 05 · Tour Prep

Questions to ask before you visit.

A short pre-tour checklist tailored to Mckenzie Manor Memory Care's record and state requirements.

01 /

Oregon DHS has 115 inspection reports on file for this community, documenting 110 deficiencies — can you walk us through the corrective action plans filed for the deficiencies cited in the most recent February 25, 2026 inspection, and explain what specific changes were made?

Ask the operator on tour. Take notes and compare answers across facilities you visit.

02 /

This facility holds an Oregon DHS Memory Care Endorsement, which requires documented dementia-care policies and staff competency — can you show us the written dementia care program and the most recent staff competency assessment records covering all shifts?

Ask the operator on tour. Take notes and compare answers across facilities you visit.

03 /

With 111 complaints on file with Oregon DHS, can you share which of those complaints were substantiated during investigation, and provide documentation of the remediation steps the community took in response to substantiated findings?

Ask the operator on tour. Take notes and compare answers across facilities you visit.

§ 06 · Full Inspection Record

Every OR-DHS visit, verbatim.

7 inspections in the public record, most recent first. Click any row to expand — cited rows open automatically.

7
reports on file
3
total deficiencies
2026-02-25
Annual Compliance Visit
No findings
2024-08-28
Complaint Investigation
No findings
2024-04-04
Annual Compliance Visit
No findings
2024-01-24
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint was investigated alleging that the facility failed to follow a resident's care plan. The investigation did not substantiate this complaint. No licensing violation was found.

Abuse: NeglectOAR §__or_63e82e5f004fd243243627d24191cc3f
Verbatim citation text · OAR §__or_63e82e5f004fd243243627d24191cc3f

Failed to follow care plan

Full inspector notes

—: Failed to follow care plan

2023-11-19
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint was investigated alleging the facility failed to provide a safe environment. The investigation did not substantiate the complaint. No violation was found.

Abuse: NeglectOAR §__or_4fe2af4c6bc754650b330cc1900dbf48
Verbatim citation text · OAR §__or_4fe2af4c6bc754650b330cc1900dbf48

Failed to provide safe environment

Full inspector notes

—: Failed to provide safe environment

2023-06-23
Annual Compliance Visit
No findings
2023-06-01
Complaint Investigation
1 · Licensing Violation

Plain-language summary

A complaint was investigated regarding failure to protect a resident from financial exploitation. The outcome of that investigation has not been determined or documented in the available materials.

Licensing ViolationOAR §__or_3430b6d67cddeadb42b97ad184f799b6
Verbatim citation text · OAR §__or_3430b6d67cddeadb42b97ad184f799b6

Failed to protect resident from financial exploitation

Full inspector notes

—: Failed to protect resident from financial exploitation

43 older inspections from 2017 are not shown in the free view.

43 older inspections (20172023) are available with a premium membership.

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