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StarlynnCare
Oregon · Eugene

River Grove Memory Care.

River Grove Memory Care is Grade B−, ranked in the top 31% of Oregon memory care with 6 OR DHS citations on record; last inspected Sep 2024.

ALF · Memory Care60 licensed beds · largeDementia-trained staff
140 Green Lane · Eugene, OR 97404LIC# 0000050132
Facility · Eugene
River Grove Memory Care
© Google Street Viewoperator? submit a photo →
A 60-bed ALF · Memory Care with 6 citations on file — most recent Jan 2025.
Last inspection · Sep 2024 · citedSource · OR-DHS
Licensed beds
60
Memory care
✓ Yes
Last inspection
Sep 2024
Last citation
Jan 2025
Operated by
Phone
§ 01 · Snapshot

A large home, reviewed on public record.

§ 02 · Peer Comparison

Ranked against 118 Oregon facilities.

ALF memory care · 36-month window. Higher percentile = better. Source: Oregon Dept. of Human Services · Long-Term Care Licensing.

Severity rank
58th
Weighted citations per bed.
peer median
0
100
Repeat rank
100th
Repeat deficiencies as share of total.
peer median
0
100
Frequency rank
50th
Deficiencies per inspection.
peer median
0
100

FACILITY WATCH · BETA

River Grove Memory Care has 6 citations on record. Know the moment anything changes.

New findings, complaint investigations, or status changes — emailed to you free.

§ 03 · The Record

Citation history, plotted month by month.

6 deficiencies on record. Each bar is a month with a citation.

21weighted score · 24 mo
Last citation: JAN 2025. Compared against peer median (dashed).
peer median
JAN 2025
Jun 2024May 2026

Finding distribution

6 total · 36 months

Scope × Severity (CMS A–L)

Isolated
Pattern
Widespread
Sev 4 · IJ
J
K
L
Sev 3
G5
H
I
Sev 2
D
E
F
Sev 1
A1
B
C
§ 05 · Tour Prep

Questions to ask before you visit.

A short pre-tour checklist tailored to River Grove Memory Care's record and state requirements.

01 /

The most recent inspection on September 4, 2024 is part of a record showing 148 deficiencies across 152 reports — can you walk us through the three most common deficiency categories found historically, and show us the written corrective action plans the facility submitted to Oregon DHS for those issues?

Ask the operator on tour. Take notes and compare answers across facilities you visit.

02 /

With 148 complaints on file, what documentation does River Grove maintain internally to track complaint resolution, and can families review a summary of how complaints were investigated and what changes resulted?

Ask the operator on tour. Take notes and compare answers across facilities you visit.

03 /

River Grove holds an Oregon DHS Memory Care Endorsement — can you provide a copy of the facility's written dementia care program that satisfies the endorsement requirements, and explain how staff competency in dementia care is documented and verified?

Ask the operator on tour. Take notes and compare answers across facilities you visit.

§ 06 · Full Inspection Record

Every OR-DHS visit, verbatim.

8 inspections in the public record, most recent first. Click any row to expand — cited rows open automatically.

8
reports on file
6
total deficiencies
2025-01-26
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint investigation found that staff failed to intervene when a resident's condition changed. The facility did not take appropriate action to address the resident's health decline. This constitutes a licensing violation related to resident monitoring and care response.

Abuse: NeglectOAR §__or_726741f7aab83f9699a70014a463a5d0
Verbatim citation text · OAR §__or_726741f7aab83f9699a70014a463a5d0

Failed to intervene when resident's condition changed

Full inspector notes

—: Failed to intervene when resident's condition changed

2025-01-02
Complaint Investigation
1 · Licensing Violation

Plain-language summary

A complaint investigation found that the facility failed to meet the scheduled and unscheduled needs of residents. This was a licensing violation. No additional details about specific unmet needs are provided in the available information.

Licensing ViolationOAR §__or_f60f3d3e4970ce5e7a0a35a305c5ef60
Verbatim citation text · OAR §__or_f60f3d3e4970ce5e7a0a35a305c5ef60

Failed to meet the scheduled and unscheduled needs of residents

Full inspector notes

—: Failed to meet the scheduled and unscheduled needs of residents

2024-10-08
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint was investigated alleging the facility failed to provide a safe environment. The investigation found a licensing violation related to this allegation. The facility was required to take corrective action to address the safety deficiency.

Abuse: NeglectOAR §__or_a0a922746d74c37272d384931f46da8c
Verbatim citation text · OAR §__or_a0a922746d74c37272d384931f46da8c

Failed to provide safe environment

Full inspector notes

—: Failed to provide safe environment

2024-09-04
Annual Compliance Visit
No findings
2024-03-01
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint was investigated regarding failure to provide a safe environment. The outcome field shows N/A, which means the investigation status or substantiation determination is not specified in the available information. Families should contact Oregon DHS Long-Term Care Licensing for clarification on whether the complaint was substantiated and what corrective actions, if any, were required.

Abuse: NeglectOAR §__or_a55c96bb475cfac586eb315d9b5ed2ee
Verbatim citation text · OAR §__or_a55c96bb475cfac586eb315d9b5ed2ee

Failed to provide safe environment

Full inspector notes

—: Failed to provide safe environment

2024-02-15
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint investigation found that the facility failed to provide a safe medication administration system. The complaint was substantiated as a licensing violation.

Abuse: NeglectOAR §__or_01d9175d34b65384da0f548f7abe1e8b
Verbatim citation text · OAR §__or_01d9175d34b65384da0f548f7abe1e8b

Failed to provide a safe medication administration system

Full inspector notes

—: Failed to provide a safe medication administration system

2024-01-04
Complaint Investigation
1 · Abuse: Neglect

Plain-language summary

A complaint investigation found that the facility failed to properly plan care for a resident. The investigation did not result in a substantiated violation or unsubstantiated finding recorded in the available documentation.

Abuse: NeglectOAR §__or_11c56ad8205bc5b1a51341e579d3050c
Verbatim citation text · OAR §__or_11c56ad8205bc5b1a51341e579d3050c

Failed to properly plan care

Full inspector notes

—: Failed to properly plan care

2023-11-02
Annual Compliance Visit
No findings

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