Quail Crest Memory Care.
Quail Crest Memory Care is Grade A−, ranked in the top 17% of Oregon memory care with 9 OR DHS citations on record; last inspected Oct 2025.
A large home, reviewed on public record.
Ranked against 32 Oregon facilities.
ALF memory care · 36-month window. Higher percentile = better. Source: Oregon Dept. of Human Services · Long-Term Care Licensing.
FACILITY WATCH · BETA
Quail Crest Memory Care has 9 citations on record. Know the moment anything changes.
New findings, complaint investigations, or status changes — emailed to you free.
Citation history, plotted month by month.
9 deficiencies on record. Each bar is a month with a citation.
Finding distribution
9 total · 36 monthsScope × Severity (CMS A–L)
Questions to ask before you visit.
A short pre-tour checklist tailored to Quail Crest Memory Care's record and state requirements.
Oregon DHS records show 167 inspection reports and 160 deficiencies on file — can you walk us through the three most recent deficiency findings, explain what corrective actions were taken, and show us the written documentation of those corrections?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
The facility holds an Oregon DHS Memory Care Endorsement — can you provide a copy of the written dementia care program that earned that endorsement, and explain how staff competency in dementia care is assessed and documented across all shifts?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
With 162 complaints on file with Oregon DHS, what themes have emerged from those complaints, and can you share examples of policy changes or staff training that resulted from complaint investigations?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
Every OR-DHS visit, verbatim.
13 inspections in the public record, most recent first. Click any row to expand — cited rows open automatically.
2025-10-22Annual Compliance VisitNo findings
2025-05-20Complaint InvestigationNo findings
2025-05-10Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint investigation found that the facility failed to provide or maintain resident care equipment. No further details about the specific equipment or remedial actions were documented in this summary.
“Failed to provide or maintain resident care equipment”
Full inspector notes
—: Failed to provide or maintain resident care equipment
2025-04-14Complaint Investigation1 · Licensing Violation
Plain-language summary
A complaint investigation found a licensing violation: the facility failed to provide a safe medication administration system. The nature of the specific deficiency and any corrective actions required were not detailed in the available information.
“Failed to provide a safe medication administration system”
Full inspector notes
—: Failed to provide a safe medication administration system
2025-03-29Complaint Investigation1 · Licensing Violation
Plain-language summary
A complaint investigation found that the facility failed to use an abuse/neglect/exploitation screening tool (ABST) as required by Oregon licensing rules. This is a licensing violation. No further outcome information is available in the record.
“Failed to use an ABST”
Full inspector notes
—: Failed to use an ABST
2025-03-27Complaint Investigation1 · Licensing Violation
Plain-language summary
A complaint was investigated regarding failure to use an ABST (Aggressive Behavior Support Team or similar behavioral intervention tool). The investigation outcome was not substantiated, meaning no violation was found.
“Failed to use an ABST”
Full inspector notes
—: Failed to use an ABST
2025-03-21Complaint Investigation1 · Licensing Violation
Plain-language summary
A complaint investigation found that the facility failed to use an approved behavior support technique (ABST) as required. No additional details about the specific circumstances or outcome of this violation are provided in the inspection record.
“Failed to use an ABST”
Full inspector notes
—: Failed to use an ABST
2025-03-15Complaint Investigation1 · Licensing Violation
Plain-language summary
A complaint investigation found that the facility failed to use an approved behavior support tool (ABST) as required. No further details about the circumstances or outcome of this violation were provided in the inspection record.
“Failed to use an ABST”
Full inspector notes
—: Failed to use an ABST
2025-03-06Annual Compliance VisitNo findings
2024-12-22Complaint Investigation1 · Licensing Violation
Plain-language summary
A complaint investigation found that the facility failed to use an anti-abuse safety tool (ABST) as required. No further details about the nature or outcome of this violation are provided in the available documentation.
“Failed to use an ABST”
Full inspector notes
—: Failed to use an ABST
2024-12-06Complaint Investigation1 · Licensing Violation
Plain-language summary
A complaint was investigated alleging the facility failed to provide a safe environment. The investigation did not substantiate the complaint. No violations were found.
“Failed to provide safe environment”
Full inspector notes
—: Failed to provide safe environment
2024-05-16Complaint Investigation1 · Licensing Violation
Plain-language summary
A complaint investigation found that the facility failed to provide a safe medication administration system. The specific details of this violation were not provided in the available documentation.
“Failed to provide a safe medication administration system”
Full inspector notes
—: Failed to provide a safe medication administration system
2023-07-24Annual Compliance VisitNo findings
37 older inspections from 2018 are not shown in the free view.
37 older inspections (2018–2023) are available with a premium membership.
Other facilities in Lane County.
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