Safe Haven Oakley Llc
RCFE · Memory Care
A Residential Care Facility for the Elderly (RCFE) is a non-medical residential care home licensed by California CDSS under Health & Safety Code §1560. Residents receive help with daily living activities such as bathing, dressing, and medication management. An RCFE with a Memory Care designation is additionally required by California Title 22 (§87705 and §87706) to provide specialized staff training in dementia care, individualized care plans for residents with cognitive impairment, and appropriate supervision protocols — requirements that go beyond a standard RCFE license.
228 Golden State Parkway · Oakley, 94561
Quick facts
Quality snapshot
Updated April 25, 2026Compared to 182 California RCFE memory care facilities of similar size, over the last 36 months.
Source: California Department of Social Services, Community Care Licensing Division. View raw inspection records →
Quality grade· click to show how this was calculated
Severity50thWeighted citations per bed
Repeats100thRepeat deficiencies as share of total
Frequency48thDeficiencies per inspection
Tick mark at 50% = peer median · higher percentile = better facility
Quality grade· click to show how this was calculated
Weighted citations per bed
Repeat deficiencies as share of total
Deficiencies per inspection
Tick mark at 50% = peer median · higher percentile = better facility
Safe Haven Oakley Llc scores B−. Better than 66% of comparable California RESIDENTIAL CARE ELDERLY facilities. Severity: 50th percentile. Repeats: top 0%. Frequency: 48th percentile.
Each metric is converted to a 0–100 percentile within the peer set (higher = better). The composite grade averages all four. Peer set: CA / rcfe_memory_care / small beds (182 facilities).
Citation severity over time
↑ worseningWeighted severity score per month · 24 months
Weighted score (24mo)
32
Last citation
Nov 25
Finding distribution
6 total · 36 monthsScope × Severity (CMS A–L)
The rules that apply to this facility
California Title 22 requirements for this facility, with the specific regulation and a suggested question for each.Rules this facility has been cited for are shown first.
What dementia-care training must staff complete?Cited May 202522 CCR §87705 / HSC §1569.625
Because this facility markets dementia or Alzheimer's care, state law mandates higher training standards:
- 12 hours initial dementia training — 6 hours before a staff member works independently with residents, 6 more within the first 4 weeks.
- 8 hours annual dementia in-service — required every year thereafter.
- Administrator CE — the administrator must include 8 hours of dementia-specific continuing education in every 2-year recertification cycle.
Training must cover individualized care plans, behavioral expressions, appropriate supervision, and the facility's dementia care philosophy.
Ask on tour: Ask how dementia training records are kept — families may request documentation.
How many staff must be on duty overnight?22 CCR §87415
Based on 6 licensed beds:
One qualified staff member must be on call and physically on premises at all times overnight.
Violation pattern to watch for:A facility that documents a staff member as "on call" but with that person physically off-site — when the law requires on-premises presence — is in violation of this section.
Ask on tour: Ask the facility to walk you through their overnight staffing plan and confirm whether on-call staff are on premises or off-site.
What health conditions can this facility legally accept or refuse?22 CCR §87612–87615
Restricted — allowed with physician order + care plan
- Supplemental oxygen
- Insulin and injectable medications
- Indwelling or intermittent catheters
- Colostomy / ileostomy
- Stage 1 and Stage 2 pressure injuries
- Wound care (non-complex)
- Incontinence
- Contractures
Prohibited — facility must refuse or discharge
- Stage 3 or Stage 4 pressure injuries
- Feeding tubes (PEG, NG, or J-tube)
- Tracheostomies
- Active MRSA or communicable infections requiring isolation
- 24-hour skilled nursing needs
- Total ADL dependence with inability to communicate needs
A hospice waiver (HSC §1569.73) can allow continued care for residents on hospice who would otherwise fall into a prohibited category.
Ask on tour: Ask whether your loved one's specific care needs are restricted or prohibited, and what the facility's process is if needs change after admission.
What must this facility report to the state — and how fast?22 CCR §87211 / WIC §15630
- ImmediateElopement, fire, epidemic outbreak, or poisoningImmediately
- 2 hoursAbuse with serious bodily injury2-hour phone report + 2-hour written report — to the California Department of Social Services (CDSS), Adult Protective Services, and law enforcement
- 24 hrsAbuse without serious bodily injuryWithin 24 hours
- Next dayDeath of a residentPhone by next working day; written within 7 days
- Next dayInjury requiring medical treatment beyond first aidPhone by next working day; written within 7 days
- WrittenBankruptcy, foreclosure, eviction, or utility shutoff noticeWritten notice to CDSS and residents — $100/day penalty (max $2,000) for failure
Your enforcement lever:Incidents that aren't reported on time are themselves a separate violation. If you believe a reportable event wasn't filed, you can submit a complaint directly to the California Department of Social Services (CDSS).
How does CDSS enforce these rules?22 CCR §87755–87777 / HSC §1569.58
- 1Notice of DeficiencyWritten citation with a correction deadline. Facility must submit a Plan of Correction.
- 2Civil PenaltyStarts at $50/day for non-serious; $150/day for serious deficiencies — immediately, with no grace period. Repeats escalate to $150 first day + $50/day, then $1,000 first day + $100/day.
- 3Suspension of AdmissionsFacility cannot accept new residents until violations are corrected.
- 4Temporary Suspension or RevocationEmergency suspension for imminent danger; full revocation after administrative hearing.
- 5Exclusion OrderAdministrator and operator can be barred from all CDSS-licensed facilities — not just this one.
See how these rules have been applied to this specific facility:
View state inspection record and citationsState records
California Dept. of Social Services · Community Care Licensing- License number
- 079201409
- License type
- RESIDENTIAL CARE ELDERLY
- License status
- LICENSED
- License expires
- Not yet indexed
- Licensed beds
- 6
- Operator
- Safe Haven Oakley Llc
Inspections & citations
3
reports on file
6
total deficiencies
2
Type A (actual harm)
1
dementia-care citations
Other visitNovember 13, 2025Type A3 deficiencies
Plain-language summary
On November 13, 2025, an unannounced annual inspection found the facility in generally good condition with adequate lighting, temperature control, working smoke and carbon monoxide detectors, and grab bars in bathrooms, but identified three violations: medications were stored in a shared kitchen refrigerator instead of a secure location, three of four staff members had missing annual training records, and two non-ambulatory residents were placed in a bedroom approved only for ambulatory residents according to the facility's fire safety clearance. The facility was given until November 20, 2025 to submit requested documentation and a plan to correct these issues.
View full inspector notes
On 11/13/2025 at 11:30AM, Licensing Program Analyst (LPA) T. Syess-Gibson arrived unannounced to conduct Required 1 Year Annual inspection. LPA met with Flory Mae Muertequi, Caregiver and explained the purpose of the visit. The facility has a fire clearance for two (2) ambulatory and four (4) non-ambulatory residents. A hospice waiver for four (4) residents. LPA toured facility with Flory Mae Muertequi, Caregiver including but not limited to bedrooms, bathrooms, kitchen, common area and backyard. The facility consists of four (4) total bedrooms, and three (3) bathrooms. All outdoor and indoor passageways are kept free of obstruction. There are no bodies of water observed. A comfortable temperature is maintained at 70 degrees Fahrenheit. LPA observed lighting in all rooms is adequate for the comfort and safety of the residents. The hot water temperature in the resident’s shared bathroom was measured at 109.6 degrees Fahrenheit. Residents’ bathrooms are equipped with grab bars and non-skid mats. There is a minimum of 7-day supply of nonperishable and 2 days of perishable foods. Continues on LIC809C .... . 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 Continued from LIC809. Smoke detectors and carbon monoxide detectors were in operating condition during visit. Fire extinguisher was last serviced on 10/10/2025. First aid kit was observed to be complete. Fire drill last conducted on 09/01/2025. Emergency disaster plan reviewed on 05/30/2025. Four (4) staff records were reviewed; all four (4) staff were associated and has FirstAid. LPA reviewed six (6) resident records during visit. LPA requested the following documents to be submitted to CCLD by 11/20/2025 . LIC 308 Designation of Administrative Responsibility LIC 309 Administrative Organization LIC 500 Personnel Report LIC 610E Emergency Disaster Plan (last page) Liability Insurance Updated Facility Sketch LPA observed the following deficiencies during visit: At 12:22PM, LPA observed Insulin, Sorbitol Solution, Geri-Tussin, Docusate Sodium Liquid and Milk of Magnesia in resident’s shared kitchen refrigerator. Continues on LIC809C..... 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 Continued from LIC809C At 1:42PM, LPA observed during file review, three (3) out of four (4) staff members are missing annual training records. At 1:56PM, LPA observed during file review, R1, R2, R3, R4, and R5 are non-ambulatory. R4 and R5 are in bedroom #4 that is approved for ambulatory only residents per fire clearance. Deficiencies are cited per Title 22 California Code of Regulations and listed on LIC809D. Failure to submit proof of corrections (POC) by plan of correction due date and/or any repeat deficiencies within a 12-month period may result in civil penalties. Exit interview conducted. Appeal rights and a copy of this report were provided to Flory Mae Muertequi.
Regulation
(a) All facilities shall maintain a fire clearance approved by the city, county, or city and county fire department, or district providing fire protection services, or the State Fire Marshal. Prior to accepting or retaining any of the following types of persons, the applicant or licensee shall notify the licensing agency ....(1) Nonambulatory perso…
Inspector finding
Based on observation and record review, the licensee did not comply with the section cited above in having two (2) non ambulatory residents in an ambulatory only room#4 which poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 11/14/2025 Plan of Correction 1 2 3 4 Administrator agreed to obtain a new fire clearance, submit an updated facility sketch, residents roster and LIC200 to CCLD by POC date.
Regulation
(h) The following requirements shall apply to medications which are centrally stored: (2) Centrally stored medicines shall be kept in a safe and locked place that is not accessible to persons other than employees responsible for the supervision of the centrally stored medication.
Inspector finding
Based on observation, the licensee did not comply with the section cited above in having unlocked medications Insulin,in the residents shared refrigerator which poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 11/14/2025 Plan of Correction 1 2 3 4 Administrator agreed to place medicatios in a locked box or purchase a mini refrigerator for refrigerated medications and send CCLD an photo email by POC date.
Regulation
(a) All residential care facilities for the elderly shall provide training to direct care staff on postural supports, restricted conditions or health services, and hospice care as a component of the training requirements specified in Section 1569.625. The training shall include all of the following:
Inspector finding
Based on record review, the licensee did not comply with the section cited above in not having three (3) out of four(4) staff trainings in files which poses a potential health, safety or personal rights risk to persons in care. POC Due Date: 11/20/2025 Plan of Correction 1 2 3 4 Administrator agreed to provide training to all direct staff and submit training transcripts and certifcates with topics and date of completion to CCLD by POC date.
Other visitMay 14, 2025Type B3 deficiencies
Plain-language summary
This was an unannounced inspection on May 14, 2025. The facility had adequate food, working smoke and carbon monoxide detectors, proper medication storage, and complete resident and staff records, but was cited for not having required staff training in dementia care and for three of four residents lacking doctor's orders for their bedrails.
View full inspector notes
On 05/14/2025 at 11:50AM, Licensing Program Analyst (LPA) T. Syess-Gibson conducted an unannounced post licensing inspection. LPA met with Emarita Morales, Caregiver. Emarita contacted Administrator, Ryan Alejo via telephone and advised purpose of visit. Administrator arrived at 2:00PM. LPA toured facility including but not limited to bedrooms, bathrooms, dining area, living room, kitchen, garage, and outdoor area. Fire extinguisher was observed to be full and last serviced on 04/15/2025. Medications were in a locked closet in hallway. Comfortable room temperature is maintained at 73 degrees F. Hot water temperature in the shared residents’ bathroom was measured at 109.1 degrees Fahrenheit. LPA observed One week of non-perishable and 2-day perishable food supplies were sufficient. Carbon monoxide and smoke detectors were observed in operating condition. First-aid kit was complete, and hygiene items for resident general use are sufficient. Extra linens and towels were observed in the hallway closet. Last fire drill was conducted on 2/26/2019. There are no accessible bodies of water observed. Continue on LIC809C 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 Continued from LIC809 LPA reviewed all four (4) residents records, and four (4) staff records and they were all complete. All staff are fingerprint cleared, has FirstAid/CPR and associated to the facility. The following forms to be updated and submitted to CCL by 05/21/2025 : LIC 500- Personnel Report LIC 308- Designation of Facility Responsibility LIC 610E- Emergency/Disaster Plan (9 pages) Evidence of Liability Insurance At 2:00PM, LPA observed during record review, staff members does not have the required training and Dementia Care training At 2:10PM, LPA observed during file review three(3) out of four (4) residents does not have doctor's orders for bedrails. The following deficiencies were observed (see LIC 809D) and cited from the California Code of Regulations, Title 22. Failure to correct deficiencies may result in Civil Penalties. Exit interview conducted. Appeal Rights and a copy of this report provided .
Regulation
(a) All residential care facilities for the elderly shall provide training to direct care staff on postural supports, restricted conditions or health services, and hospice care as a component of the training requirements specified in Section 1569.625. The training shall include all of the following:
Inspector finding
Based on record review, the licensee did not comply with the section cited above in not having staff members trained and training documents in staff files which poses a potential health, safety or personal rights risk to persons in care. POC Due Date: 05/21/2025 Plan of Correction 1 2 3 4 Administrator agreed to provided training to all staff from a CCL approved vendor and submit training materials and staff sign sheet to CCLD by POC date.
Regulation
(A) A bed rail that extends from the head half the length of the bed and used only for assistance with mobility shall be allowed.
Inspector finding
Based on observation, interview and record review, the licensee did not comply with the section cited above in not having doctor orders for three(3) out of four(4) residents bedrails which poses a potential health, safety or personal rights risk to persons in care. POC Due Date: 05/21/2025 Plan of Correction 1 2 3 4 Administrator agreed to send CCL a copy of the doctor orders for resident's bedrails by POC date
Regulation
(b) Licensees shall be responsible for the following: (1) Ensuring staff receive the following training as part of the training requirements specified in Section 87208 Plan of Operation:
Inspector finding
Based on interview and record review, the licensee did not comply with the section cited above in not having staff trained on care of persons with dementia which poses a potential health, safety or personal rights risk to persons in care. POC Due Date: 05/21/2025 Plan of Correction 1 2 3 4 Administrator agreed to provided training to all staff from a CCL approved vendor and submit training materials and staff sign sheet to CCLD by POC date.
Other visitOctober 2, 2024No deficiencies
Inspector: Laura Hall
Plain-language summary
This was a pre-licensing inspection on October 2, 2024, where inspectors checked the four-bedroom facility's safety features, living spaces, and equipment before the home could be licensed to care for up to six residents. Inspectors found the home met all requirements, including proper grab bars in bathrooms, working fire safety equipment, secure medication storage, and clear hallways, and determined the facility is ready for licensing. Final approval from the state's applications unit is still pending.
View full inspector notes
On 10/2/2024 at 2:30pm Licensing Program Analyst (LPA) L. Hall conducted an announced pre-licensing inspection. LPA met with Ryan Alejo, Administrator and Raman Deep, Licensee. The facility has a fire clearance for two (2) ambulatory and four (4) non-ambulatory. A hospice waiver for four (4) residents. LPA inspected the facility inside and out including but not limited to the bedrooms, bathrooms, common living areas, kitchen, garage and back yard. The facility has a total of four (4) bedrooms, three (3) bathrooms. There were no bodies of water present during inspection. There is sufficient lighting around the facility. Residents rooms are equipped with the proper furniture, bedding, and lighting. Bathrooms showers/tubs were equipped with grab bars. Passageways and hallways are free of obstruction. Locked cabinets available to store medications and toxins. Locked cabinet to store sharps. Hot water temperature is measured at 109.7 degrees Fahrenheit. Fire extinguisher was last serviced on 04/22/2024. Carbon monoxide and smoke detectors present. First-Aid kit was observed complete. Facility inspection matches the sketch that was provided. Licensing Program Manager (LPM), H. Humpal gave approval to waive Comp III. No issues were noted during inspection. LPAs observed that facility is ready to be licensed. This report will be submitted to the Central Applications Unit (CAU) and a final review of the application will be conducted. This facility is not yet licensed and is subject to final approval by CAU. Additional requirements may still be required.
Federal summary
CMS Care CompareNot a CMS-certified facility
California RCFEs (residential care facilities for the elderly) are licensed by the state, not by CMS. CMS data only applies to skilled nursing facilities or to CCRCs that operate a licensed SNF wing.
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