B. Ruiz Carehome 2
RCFE · Memory Care
A Residential Care Facility for the Elderly (RCFE) is a non-medical residential care home licensed by California CDSS under Health & Safety Code §1560. Residents receive help with daily living activities such as bathing, dressing, and medication management. An RCFE with a Memory Care designation is additionally required by California Title 22 (§87705 and §87706) to provide specialized staff training in dementia care, individualized care plans for residents with cognitive impairment, and appropriate supervision protocols — requirements that go beyond a standard RCFE license.
30 Merganser Ct · Oakley, 94561
Quick facts
Quality snapshot
Updated April 25, 2026Compared to 182 California RCFE memory care facilities of similar size, over the last 36 months.
Source: California Department of Social Services, Community Care Licensing Division. View raw inspection records →
Quality grade· click to show how this was calculated
Severity56thWeighted citations per bed
Repeats100thRepeat deficiencies as share of total
Frequency57thDeficiencies per inspection
Tick mark at 50% = peer median · higher percentile = better facility
Quality grade· click to show how this was calculated
Weighted citations per bed
Repeat deficiencies as share of total
Deficiencies per inspection
Tick mark at 50% = peer median · higher percentile = better facility
B. Ruiz Carehome 2 scores B. Better than 71% of comparable California RESIDENTIAL CARE ELDERLY facilities. Severity: 56th percentile. Repeats: top 0%. Frequency: 57th percentile.
Each metric is converted to a 0–100 percentile within the peer set (higher = better). The composite grade averages all four. Peer set: CA / rcfe_memory_care / small beds (182 facilities).
Citation severity over time
stableWeighted severity score per month · 24 months
Weighted score (24mo)
3
Last citation
Apr 25
Finding distribution
4 total · 36 monthsScope × Severity (CMS A–L)
The rules that apply to this facility
California Title 22 requirements for this facility, with the specific regulation and a suggested question for each.Rules this facility has been cited for are shown first.
What dementia-care training must staff complete?Cited Apr 202422 CCR §87705 / HSC §1569.625
Because this facility markets dementia or Alzheimer's care, state law mandates higher training standards:
- 12 hours initial dementia training — 6 hours before a staff member works independently with residents, 6 more within the first 4 weeks.
- 8 hours annual dementia in-service — required every year thereafter.
- Administrator CE — the administrator must include 8 hours of dementia-specific continuing education in every 2-year recertification cycle.
Training must cover individualized care plans, behavioral expressions, appropriate supervision, and the facility's dementia care philosophy.
Ask on tour: Ask how dementia training records are kept — families may request documentation.
How many staff must be on duty overnight?22 CCR §87415
Based on 6 licensed beds:
One qualified staff member must be on call and physically on premises at all times overnight.
Violation pattern to watch for:A facility that documents a staff member as "on call" but with that person physically off-site — when the law requires on-premises presence — is in violation of this section.
Ask on tour: Ask the facility to walk you through their overnight staffing plan and confirm whether on-call staff are on premises or off-site.
What health conditions can this facility legally accept or refuse?22 CCR §87612–87615
Restricted — allowed with physician order + care plan
- Supplemental oxygen
- Insulin and injectable medications
- Indwelling or intermittent catheters
- Colostomy / ileostomy
- Stage 1 and Stage 2 pressure injuries
- Wound care (non-complex)
- Incontinence
- Contractures
Prohibited — facility must refuse or discharge
- Stage 3 or Stage 4 pressure injuries
- Feeding tubes (PEG, NG, or J-tube)
- Tracheostomies
- Active MRSA or communicable infections requiring isolation
- 24-hour skilled nursing needs
- Total ADL dependence with inability to communicate needs
A hospice waiver (HSC §1569.73) can allow continued care for residents on hospice who would otherwise fall into a prohibited category.
Ask on tour: Ask whether your loved one's specific care needs are restricted or prohibited, and what the facility's process is if needs change after admission.
What must this facility report to the state — and how fast?22 CCR §87211 / WIC §15630
- ImmediateElopement, fire, epidemic outbreak, or poisoningImmediately
- 2 hoursAbuse with serious bodily injury2-hour phone report + 2-hour written report — to the California Department of Social Services (CDSS), Adult Protective Services, and law enforcement
- 24 hrsAbuse without serious bodily injuryWithin 24 hours
- Next dayDeath of a residentPhone by next working day; written within 7 days
- Next dayInjury requiring medical treatment beyond first aidPhone by next working day; written within 7 days
- WrittenBankruptcy, foreclosure, eviction, or utility shutoff noticeWritten notice to CDSS and residents — $100/day penalty (max $2,000) for failure
Your enforcement lever:Incidents that aren't reported on time are themselves a separate violation. If you believe a reportable event wasn't filed, you can submit a complaint directly to the California Department of Social Services (CDSS).
How does CDSS enforce these rules?22 CCR §87755–87777 / HSC §1569.58
- 1Notice of DeficiencyWritten citation with a correction deadline. Facility must submit a Plan of Correction.
- 2Civil PenaltyStarts at $50/day for non-serious; $150/day for serious deficiencies — immediately, with no grace period. Repeats escalate to $150 first day + $50/day, then $1,000 first day + $100/day.
- 3Suspension of AdmissionsFacility cannot accept new residents until violations are corrected.
- 4Temporary Suspension or RevocationEmergency suspension for imminent danger; full revocation after administrative hearing.
- 5Exclusion OrderAdministrator and operator can be barred from all CDSS-licensed facilities — not just this one.
See how these rules have been applied to this specific facility:
View state inspection record and citationsState records
California Dept. of Social Services · Community Care Licensing- License number
- 079200783
- License type
- RESIDENTIAL CARE ELDERLY
- License status
- LICENSED
- License expires
- Not yet indexed
- Licensed beds
- 6
- Operator
- B Ruiz Care Home Inc
Inspections & citations
6
reports on file
6
total deficiencies
3
Type A (actual harm)
1
dementia-care citations
InspectionApril 9, 2025Type B1 deficiency
Plain-language summary
On April 9, 2025, inspectors conducted a routine annual inspection of this five-resident facility and found the home in good physical condition with adequate lighting, working smoke detectors and carbon monoxide alarms, grab bars in bathrooms, and current resident and staff records. The facility was cited for one deficiency: it did not have a dementia care plan included in its written plan of operations. The facility was asked to submit proof of correction by April 16, 2025.
View full inspector notes
On 04/09/2025 at 9:45AM, Licensing Program Analyst (LPA) T. Syess-Gibson conducted an unannounced 1-Year Required inspection. LPA met with Thelma Hababag, Direct Care Staff and explained the purpose of the visit. Thelma called the Administrator who arrived to the facility at 10:33AM. Administrator currently holds a certificate (#7035384740) that expires on 10/04/2025. Facility has census of 5. The facility’s fire clearance was approved for six (6) non-ambulatory residents. LPA toured the facility with Administrator including but not limited to bedrooms, bathrooms, kitchen, common area and back yard. The facility consists of six (6) bedrooms and three (3) bathrooms. LPA did not observe any bodies of water. A comfortable temperature is maintained at 69 degrees Fahrenheit. LPA observed lighting in all rooms are adequate for the comfort and safety of the residents. The hot water temperature in the residents’ shared bathroom was measured at 111.7 degrees Fahrenheit. Residents’ bathrooms are equipped with grab bars and non-skid mats. There is a minimum of 7-day supply of non-perishable and 2-day of perishable foods. Smoke detectors and carbon monoxide were in operating condition during visit. Fire extinguisher was last serviced on 12/17/2024. Emergency Disaster Plan was last posted on 01/17/2025. First aid kit was observed to be complete. Fire drill was last conducted on 01/30/2025. Continued on LIC809C. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 Continued from LIC809. LPA reviewed five (5) resident records, and five (5) staff records, and they were current and complete. LPA also reviewed a sample of medication during visit. LPA requested the following documents to be submitted to CCLD by 04/16/2025. LIC 308 Designation of Administrative Responsibility LIC 309 Administrative Organization LIC 500 Personnel Report LIC 610E Emergency Disaster Plan Liability Insurance LPA observed the following deficiency: At 11:35AM LPA observed during file review, facility did not have a dementia care plan as part of the facility's plan of operations. Deficiency is cited per Title 22 California Code of Regulations and listed on LIC809D. Failure to submit proof of corrections (POC) by plan of correction due date and/or any repeat deficiencies within a 12-month period may result in civil penalties. Exit interview conducted. A copy of this report and appeal rights provided .
Regulation
87208 Plan of Operation (b) A licensee who advertises or promotes dementia special care, programming, or environments shall include additional information in the plan of operation as specified in Section 87706, Advertising Dementia Special Care, Programming, and Environments.
Inspector finding
Based on record review, the licensee did not comply with the section cited above in not having a dementia care plan as part of the facility's plan of operation which poses a potential health and safety risk to persons in care. POC Due Date: 04/16/2025 Plan of Correction 1 2 3 4 Administrator agrred to implement a dementia care plan and submit to CCL for approval by POC date.
InspectionApril 24, 2024Type A3 deficiencies
Inspector: Tonica Syess-Gibson
Plain-language summary
This facility passed its annual required inspection on April 24, 2024, but inspectors found five safety violations: medications stored in an unlocked kitchen cabinet, cleaning chemicals stored in unlocked cabinets under the kitchen and bathroom sinks, a room with a bed and clothing stored in the common bathroom, and a lawn mower, rug, and exercise equipment blocking access to an emergency exit. The facility was given until May 1, 2024 to submit corrective action plans addressing these issues.
View full inspector notes
On 04/24/2024 at 12:40PM, Licensing Program Analysts (LPAs) T. Syess-Gibson and C. Fowler conducted an unannounced 1-Year Required inspection. LPAs met with House manager Marilou Intog, and explained the purpose of the visit. Marilou called the Administrator who arrived to the facility at 3:04PM. Administrator currently holds a certificate (#7035384740) that expires on 10/04/2025. Facility has census of 6. The facility’s fire clearance was approved for six (6) non-ambulatory residents. LPAs toured the facility with House Manger including but not limited to bedrooms, bathrooms, kitchen, common area and back yard. The facility consists of six (6) bedrooms and three (3) bathrooms. LPAs did not observe any bodies of water. A comfortable temperature is maintained at 74 degrees Fahrenheit. LPAs observed lighting in all rooms are adequate for the comfort and safety of the residents. The hot water temperature in the residents’ shared bathroom was measured at 113.7 degrees Fahrenheit. Residents’ bathrooms are equipped with grab bars and non skid mats. There is a minimum of 7-day supply of non-perishable and 2-day of perishable foods. Smoke detectors and carbon monoxide were in operating condition during visit. Fire extinguisher was last serviced on 007/19/2023. Emergency Disaster Plan was last posted on 11/03/2023. First aid kit was observed to be complete. Fire drill was last conducted on 03/16/2022. Four (4) staff records were reviewed. During record review . LPA reviewed three (3) resident records, and they were current and complete. Continued on LIC809C. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 Continued from LIC809. LPAs requested the following documents to be submitted to CCLD by 05/01/2024. LIC 308 Designation of Administrative Responsibility LIC 309 Administrative Organization LIC 500 Personnel Report LIC 610E Emergency Disaster Plan (last page) Liability Insurance LPAs observed the following deficiencies: At 12:55pm LPAs observed medications in an unlocked cabinet in kitchen At 1:00pm LPAs observed disinfectants in unlocked cabinet under kitchen sink At 1:15pm LPAs observed bleach, fabuloso, comet and Lysol spray under the unlocked sink cabinet in the common bathroom At 1:18pm LPAs observed a room with a bed and clothing in closet in common bathroom At 1:25pm LPAs observed a lawn mower, area rug, and exercise equipment near emergency exit gate Deficiency is cited per Title 22 California Code of Regulations and listed on LIC809D. Failure to submit proof of corrections (POC) by plan of correction due date and/or any repeat deficiencies within a 12-month period may result in civil penalties. Exit interview conducted. A copy of this report and appeal rights provided.
Regulation
87705 Care of Persons with Dementia (RCFE) (f) The following shall be stored inaccessible to residents with dementia: (2) Over-the-counter medication, nutritional supplements or vitamins, alcohol, cigarettes, and toxic substances such as certain plants, gardening supplies, cleaning supplies and disinfectants.
Inspector finding
Based on observation, the licensee did not comply with the section cited above in having disinfectants locked which poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 04/25/2024 Plan of Correction 1 2 3 4 Caregiver immediately locked cabinets during visit. Deficiency cleared.
Regulation
87465 Incidental Medical and Dental Care (RCFE) 2) Centrally stored medicines shall be kept in a safe and locked place that is not accessible to persons other than employees responsible for the supervision of the centrally stored medication.
Inspector finding
Based on observation, the licensee did not comply with the section cited above in not having centrally stored medications locked which poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 04/25/2024 Plan of Correction 1 2 3 4 Administrator removed medicine from cabinet with broken lock during visit. Deficiency cleared.
Regulation
87307 Personal Accommodations and Services (RCFE) (a) Individual privacy shall be provided in all toilet, bath and shower areas.
Inspector finding
Based on observation, the licensee did not comply with the section cited above in having closet in common bathroom use as staff's room which poses/posed a potential health, safety or personal rights risk to persons in care. POC Due Date: 05/01/2024 Plan of Correction 1 2 3 4 Administrator agreed to clear staff room and convert it back to a closet and send photos via email to CCLD by POC date.
InspectionJuly 18, 2023No deficiencies
Inspector: Paris Watson
Plain-language summary
On July 18, 2023, the facility passed its required annual inspection with no violations found. The inspector verified that the building is safe and clean, with working smoke detectors and carbon monoxide detectors, proper lighting and temperature, grab bars in bathrooms, locked medications, and adequate food and first aid supplies. All six residents' records and staff certifications reviewed during the visit were in order.
View full inspector notes
On 07/18/2023 at 12:35 PM, Licensing Program Analyst (LPA) P. Watson arrived unannounced to conduct Required 1 Year Annual inspection. LPA met with Administrator, Jamie Ruiz and explained the purpose of the visit. The facility’s fire clearance was approved for 6 Non-Ambulatory. LPA toured facility with Jamie including but not limited to bedrooms, bathrooms, kitchen, common area and backyard. The facility consists of 8 total bedrooms which 6 bedrooms are occupied by the residents and 2 bedroom are occupied by staff. All outdoor and indoor passageways are kept free of obstruction. There are no bodies of water observed. A comfortable temperature is maintained at 72 degrees Fahrenheit. LPA observed lighting in all rooms are adequate for the comfort and safety of the residents. The hot water temperature in the residents’ shared bathroom was measured at 115.3 degrees Fahrenheit. Residents’ bathrooms are equipped with grab bars and non-skid mats. There is a minimum of 7 day supply of nonperishable and 2 day of perishable foods. Centrally stored medication and sharps were locked and inaccessible to residents. Smoke detectors and carbon monoxide detectors were in operating condition during visit. Fire extinguisher was observed and charged. First aid kit was observed to be complete. Emergency disaster drill was last conducted on 06/15/2023. Report continues on 809 C 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 At 1:15 PM, LPA reviewed 6 of 6 residents records. At 2:00 PM, LPA reviewed 6 of 7 staff records and 6 of 6 have current first aid training and associated to the facility. At 2:48 PM, LPA reviewed a sample of 6 of 6 resident’s medications. Updated copies of the following documents were requested for facility file and are to be submitted to CCL by 08/08/2023: LIC 308 Designation of Administrative Responsibility LIC 309 Administrative Organization LIC 500 Personnel Report LIC 610E Emergency Disaster Plan Liability Insurance Current Administrator’s Certificate No deficiencies cited during visit. Exit interview conducted and a copy of this report provided .
Other visitMay 12, 2022Type B1 deficiency
Inspector: Leslie Ibo
Plain-language summary
During an infection control inspection on May 12, 2022, the facility was found to have good COVID-19 safety measures in place, adequate food and emergency supplies, and working smoke and carbon monoxide detectors. However, the facility made alterations to the building—including a garage conversion, added staff room, office, and new flooring—without notifying the state licensing agency or city planning office as required. The facility was given a deadline to correct this violation and submit proof of the corrections.
View full inspector notes
On 5/12/2022, Licensing Program Analyst (LPA) L. Ibo conducted an infection control annual inspection and explained the purpose of the visit with Mark Ruiz,licensee and Brian Llagas, staff. LPA called Administrator but no answer, licensee stated that Administrator is not available. LPA observed 6 clients during the visit. Facility has a completed mitigation plan. LPA inspected the facility inside and outside. LPA observed COVID-19 signage posted in common areas to promote hand washing, cough/sneeze etiquette and physical distancing. Pathways were observed to be free of obstruction and fire hazards. Infection control designated leader is the Administrator. There was at least 7 days of nonperishable and 2 days of perishable foods. Facility room temperature was maintained at 76 degrees Fahrenheit. A certified administrator is on site a minimum of 20 hours a week to oversee proper business operation. Smoke and Carbon monoxide detectors were operational. LPA observed the following: · Facility altered garage, added staff room, office and change flooring without notifying CCL and city planning office. Deficiencies are cited from Title 22 California Code of Regulations (see 809D). Failure to submit proof of corrections by plan of correction due dates, and any repeat violations within 12-month period may result in civil penalties. Deficiencies and plan and proof of corrections were discussed with Mark Ruiz Exit interview conducted and a copy of this report provided.
Regulation
Prior to construction or alterations, all facilities shall obtain a building permit.
Inspector finding
Based on observation and interview, the licensee did not comply with the section cited above LPA observed alteration on garage, licensee stated that they added additional room and change the garage flooring on January 2022 without informing city planning or CCL office which poses/posed a potential health, safety or personal rights risk to persons in care. POC Due Date: 05/27/2022 Plan of Correction 1 2 3 4 Licensee agreed remove furnishings in garage living area and instruct staffing to not re…
InspectionJune 11, 2021No deficiencies
Inspector: Leslie Ibo
Plain-language summary
A state inspector visited the facility and met with the administrator to deliver a civil penalty report from a case management review conducted in June 2021. The citation associated with that case was cleared during this visit. No current violations were found.
View full inspector notes
LPA arrived at the facility and met with Administrator Jaime Ruiz, LPA handed civil penalty report from case management conducted on 6/9/2021. LIC809D was also updated, citation was cleared.
InspectionJune 9, 2021Type A1 deficiency
Inspector: Leslie Ibo
Plain-language summary
During a routine annual inspection, inspectors found that staff did not provide adequate supervision when assisting a resident with dementia and mobility limitations who needed help using the toilet—the resident fell in the bathroom while staff were outside providing privacy, despite the resident being assessed as a fall risk requiring hands-on assistance. The facility was cited for this violation and notified that failure to correct it could result in penalties.
View full inspector notes
*Amended* While conducting annual required inspection Licensing Program Analyst(LPA) Leslie Ibo conducted a Case Management with Administrator Jaime Ruiz and house manager Joyce Pelea, in relation to the incident report submitted on 6/8/2021, R1 had un-witnessed fall in the bathroom on 6/4/2021. During the interview S1 assisted R1 to the bathroom and stayed outside the bathroom to provide privacy, while other staff ( S2 ) was at the kitchen area. Based on R1’s assessment report, R1 needed toilet assistance and based on physician’s report R1 is non-ambulatory, confused with Dementia diagnosis. LPA interviewed Administrator, based on interview conducted R1 is fall risk and needed staff to assist R1 inside the toilet. The deficiency was observed (see LIC 809D) and cited from the California Code of Regulations, Title 22. Failure to correct the deficiency may result in civil penalties. Exit interview conducted. Appeal Rights and a copy of this report was provided.
Regulation
87565(a)(1) Incidental Medical and Dental Care. (a) (1) The licensee shall arrange, or assist in arranging, for medical and dental care appropriate to the conditions and needs of residents.
Inspector finding
This requirement is not met as evidenced by licensee's failure to ensure the resident's needs were met & injuries sustained from falls. Which poses an immediate risk to the health and safety of resident's in care. R1 had laceration on forehead and bruises.
Federal summary
CMS Care CompareNot a CMS-certified facility
California RCFEs (residential care facilities for the elderly) are licensed by the state, not by CMS. CMS data only applies to skilled nursing facilities or to CCRCs that operate a licensed SNF wing.
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