Heavenly Care Home.
Heavenly Care Home is Ranked in the top 37% of California memory care with 8 CDSS citations on record; last inspected Mar 2025.
Small-Home Memory Care in Newark's Walnut Street Neighborhood, reviewed on public record.
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Compared to 152 California facilities with a similar number of beds.
RCFE memory care · 36-month window. Higher percentile = better performance on inspection record. Source: California Dept. of Social Services · Community Care Licensing.
among peers to rank.
Rankings based on 36-month CDSS inspection data. Severity and frequency: fewer citations = higher percentile. Repeat rate: lower repeat citation share = higher percentile.
FACILITY WATCH · BETA
Heavenly Care Home has 8 citations on record. Know the moment anything changes.
New findings, complaint investigations, or status changes — emailed to you free.
Citation history, plotted month by month.
8 deficiencies on record. Each bar is a month with a citation.
Finding distribution
8 total · 36 monthsScope × Severity (CMS A–L)
The rules that apply to this facility.
State requirements with the exact regulation citation, plain-language explanation, and a question to ask on tour. Rules this facility has been cited for appear first.
Plain language
Because a facility markets dementia or Alzheimer's care, state law mandates higher training standards: 12 hours of initial dementia training (6 hours before a staff member works independently with residents, 6 more within the first 4 weeks), 8 hours of annual dementia in-service every year thereafter, and an administrator must include 8 hours of dementia-specific continuing education in every 2-year recertification cycle. Training must cover individualized care plans, behavioral expressions, appropriate supervision, and the facility's dementia care philosophy.
Ask on tour
“Can you show me each direct-care staffer's most recent dementia training certificate, and tell me when their next refresher is due?”
Questions to ask before you visit.
A short pre-tour checklist tailored to Heavenly Care Home's record and state requirements.
The facility received a citation under §87705 or §87706 for dementia care requirements — what was the specific issue cited, and what changes were implemented to address it?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
One complaint was filed with CDSS during the inspection period on file — what was the subject of that complaint, and was it substantiated?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
With four Type B deficiencies across six inspections, what were the other three citations for, and what corrective actions were taken?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
Every inspection visit, verbatim.
4 inspections in the public record, most recent first. Click any row to expand — cited rows open automatically.
2025-03-06Other VisitType A · 2 findings
Plain-language summary
This was a pre-licensing inspection due to a change in ownership. The facility was found to have three deficiencies: a staff member who was not cleared to work was immediately removed, hot water temperature was below the required level and was adjusted, and insulin medication for a diabetic resident was stored unlocked in the refrigerator despite that resident being unable to self-manage medications—the facility must submit proof that insulin is now properly secured. A $500 civil penalty was assessed.
“S1 is not fingerprint cleared but has been working at the facility.”
“Hot water measured at 131 Fahrenheit which poses an immediate risk to safety of residents.”
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On this day, LPA Luisa Fontanilla arrived at the facility to conduct case management inspection in connection with pre licensing due to change of ownership (CHOW). LPA inspected the facility inside and out including but not limited to rooms, bathrooms, kitchen, dining area and backyard. The following deficiencies were observed and corrected during the visit: staff 1 (S1) is not fingerprint cleared - S1 was removed during the visit hot water measured at 131 Fahrenheit - Hot water measured at 119 The following need to be corrected and submit proof of correction to CCL: Insulin was observed unlocked in the refrigerator One resident is diabetic and on insulin but unable to manage Deficiencies are cited per Title 22 California Code of Regulations (refer to Lic 809D) and civil penalty of $500 is assessed for today's visit. Exit interview was conducted with Thinn Aye and Appeal Rights was provided.
2025-02-13Annual Compliance VisitType A · 2 findings
Plain-language summary
An investigator visited the facility on February 13, 2025 to look into a complaint and found two problems: resident records were not properly stored separately or kept complete, and medications were left out where residents could access them. The facility was cited for these violations and told that failure to fix them could result in penalties. An exit interview was conducted and the facility was given a copy of the report and information about appealing the findings.
“Based on observation, the licensee did not comply with the section cited above in not having medication locked which poses an immediate health and safety risk to persons in care.”
“Based on observation, interview, and record review the Licensee did not comply with the section cited above in having separate or complete records for the residents in care which poses an immediate health and safety risk to persons in care.”
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On 02/13/2025 at 09:00 AM while LPA J. Clancy-Czuleger conducted a complaint investigation (15-AS-20241017160414) LPA observed the following deficiencies: that current and past resident records are not stored separate and complete Medications were left out and accessible to residents The deficiency was observed (see LIC809D) and cited from the California Code of Regulation, Title 22. Failure to correct the deficiencies may result in civil penalties. Exit interview conducted. A copy of this report and appeal rights provided.
2024-08-08Other VisitType B · 4 findings
Plain-language summary
An unannounced annual inspection was conducted on the facility, which included a walkthrough of all areas, interviews with residents, and a review of resident and staff files. The inspector found the facility well-maintained with adequate food supplies, linens, and working safety equipment including smoke and carbon monoxide detectors; hot water temperature was measured at a safe level. Some deficiencies were cited and documented in the inspection report.
“Based on record review conducted, the licensee did not comply with the section cited above in having 1 out of 2 employees without a file which poses/posed a potential health, safety or personal rights risk to persons in care. POC Due Date: 08/30/2024 Plan of Correction 1 2 3 4 By POC date, Administrator will get all staff complete required trainings and submit proof to CCL by August 30, 2024.”
“Based on record review, the licensee did not comply with the section cited above in failing to conduct fire drills which poses/posed a potential health, safety or personal rights risk to persons in care. POC Due Date: 08/12/2024 Plan of Correction 1 2 3 4 The Administrator will conduct fire and earthquake drills and submit proof of training to CCL by August 12, 2024.”
“Based on record review, the licensee did not comply with the section cited above in not having Appraisal Needs and Services Plan which poses/posed a potential health, safety or personal rights risk to persons in care. POC Due Date: 08/23/2024 Plan of Correction 1 2 3 4 The Administrator will complete ANS and submit proof to CCL by POC date.”
“Based on record review, the licensee did not comply with the section cited above in not having staff undergo dementia training which poses/posed a potential health, safety or personal rights risk to persons in care. POC Due Date: 08/30/2024 Plan of Correction 1 2 3 4 The Administrator will conduct in service training to staff and submit proof to CCL by POC date.”
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On this day at around 9:45 am, Licensing Program Analyst (LPA) Luisa Fontanilla arrived unannounced to conduct an annual required inspection. LPA met with staff Thida Sein. LPA explained to Sein the purpose of the visit. The Administrator was informed via telephone about LPA visit. The Licensee arrived at a later time. LPA inspected the facility inside and out including but not limited to bedrooms, living area, dining, kitchen, bathrooms and backyard. Hot water measured at 109.6 degrees Fahrenheit. There was sufficient supply of perishable and non perishable foods. LPA observed ample supply of linen, towels and warm blankets available for use of the residents. Carbon monoxide and smoke detectors were tested and observed operational. First aid kit was observed complete. During the visit, LPA interviewed 2 residents. LPA reviewed 2 resident files and 3 staff files. Deficiencies were cited under Title 22 California Code of Regulations (refer to Lic 809D). Exit interview was conducted with Thinn Aye and Appeal Rights was provided.
2023-07-27Other VisitNo findings
Plain-language summary
This was a pre-licensing inspection of a new facility. The inspector found the home met requirements for safety, cleanliness, and basic furnishings, with working smoke and carbon monoxide detectors, grab bars in bathrooms, and secure storage for medicines and chemicals. The facility needs to provide photos of a few items (ombudsman poster, complaint poster, activity supplies, and hot water temperature verification) by July 31, 2023, before the license can be finalized.
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On this day at around 1:05 pm, Licensing Program Analyst (LPA) Luisa Fontanilla conducted an announced pre-licensing inspection and met with Licensee/Applicant Shahid Abbas (Administrator Certificate#6050933740 expiration 2/5/2025). The home has an approved fire clearance for 5 non ambulatory and 1 bedridden residents. The home has a total of 5 resident bedrooms and 2 bathrooms. There is one room designated for staff use. LPA toured the facility with the Administrator. There were sufficient kitchen and dining wares observed. Separate locked cabinets for medicines and chemicals were observed. All the resident rooms were observed equipped with beds, mattress, chair, lamp, dresser and closet. There were hygiene products observed. Bathrooms were observed with grab bars and non skid mats. Carbon monoxide and smoke detectors were tested and observed operational. There were no bodies of water observed. The facility has sufficient lighting and appropriate equipment/furniture available. Licensee/Applicant will obtain and provide LPA photos of the following on or before Monday, July 31, 2023: Ombudsman poster Complaint poster in 20x26 size activity supplies/materials hot water temperature between 105F-120F LPA will inform CAB analyst upon receipt of proof of corrections. Final review of application, and license to be granted by CAB. Exit interview was conducted and copy of this report was provided
1 older inspection from 2023 are not shown in the free view.
1 older inspection from 2023 are not shown in the free view.
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