Reliez Valley Care Home.
Reliez Valley Care Home is Ranked in the bottom 3% on repeat-citation rate among California peers with 14 CDSS citations on record; last inspected Dec 2025.
A small home, reviewed on public record.
Compared to 152 California facilities with a similar number of beds.
RCFE memory care · 36-month window. Higher percentile = better performance on inspection record. Source: California Dept. of Social Services · Community Care Licensing.
Rankings based on 36-month CDSS inspection data. Severity and frequency: fewer citations = higher percentile. Repeat rate: lower repeat citation share = higher percentile.
FACILITY WATCH · BETA
Reliez Valley Care Home has 14 citations on record. Know the moment anything changes.
New findings, complaint investigations, or status changes — emailed to you free.
Citation history, plotted month by month.
14 deficiencies on record. Each bar is a month with a citation.
Finding distribution
14 total · 36 monthsScope × Severity (CMS A–L)
The rules that apply to this facility.
State requirements with the exact regulation citation, plain-language explanation, and a question to ask on tour. Rules this facility has been cited for appear first.
Plain language
Because a facility markets dementia or Alzheimer's care, state law mandates higher training standards: 12 hours of initial dementia training (6 hours before a staff member works independently with residents, 6 more within the first 4 weeks), 8 hours of annual dementia in-service every year thereafter, and an administrator must include 8 hours of dementia-specific continuing education in every 2-year recertification cycle. Training must cover individualized care plans, behavioral expressions, appropriate supervision, and the facility's dementia care philosophy.
Ask on tour
“Can you show me each direct-care staffer's most recent dementia training certificate, and tell me when their next refresher is due?”
Questions to ask before you visit.
A short pre-tour checklist tailored to Reliez Valley Care Home's record and state requirements.
The facility has 9 serious citations on file across all inspections — can you provide your corrective-action plan for each cited item, and show families any documentation of remediation steps taken?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
The facility has 3 citations under §87705 or §87706 (dementia-care requirements) on file — can you provide the written dementia-care program required by §87705 and explain how each cited deficiency was corrected?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
The December 9, 2025 inspection is the most recent on file — can you provide families with a copy of the deficiency notice from that visit and walk through the specific corrective actions taken in response?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
Every inspection visit, verbatim.
3 inspections in the public record, most recent first. Click any row to expand — cited rows open automatically.
2025-12-09Annual Compliance VisitType A · 3 findings
Plain-language summary
During a routine annual inspection on December 9, 2025, the facility was found to have hot water temperatures that exceeded the safe range—measured at 128.8 degrees Fahrenheit when it should be between 105 and 120 degrees—resulting in two Type A citations and one Type B citation. All other areas inspected, including lighting, food supplies, medication storage, safety equipment, and emergency preparedness, were in compliance.
“Based on record review, licensee did not comply with the section cited above. Staff S1 was not fingerprint cleared, which poses an immediate safety risk to persons in care. POC Due Date: 12/10/2025 Plan of Correction 1 2 3 4 Cleared during visit. Licensee has agreed not to allow S1 to return to facility until fingerprint cleared.”
“Based on observation, the licensee did not comply with the section cited above. The maximum hot water temperature was 128.8 degrees Fahrenheit, which posed an immediate safety risk to persons in care. POC Due Date: 12/10/2025 Plan of Correction 1 2 3 4 Citation cleared during visit. Staff reduced maximum hot water temperature to 115.5 degrees Fahrenheit.”
“Based on record review, the licensee did not comply with the section cited above in 1 of 3 staff working with residents, which posed a potential safety risk to persons in care. POC Due Date: 12/16/2025 Plan of Correction 1 2 3 4 Cleared during visit. Licensee has agreed not to allow S1 to return to facility until health screening completed.”
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On 12/09/2025 at 09:45 AM, Licensing Program Analyst (LPA) James Sampair arrived unannounced to conduct this Required Annual Inspection. Upon entry, the LPA stated the purpose of the visit to Caregivers Pablo Larosa and Anna Guillermo. During the inspection, the LPA spoke over the phone several times with the Licensee / Administrator Leah MacDonald. The LPA toured the facility including but not limited to residents’ rooms, bathrooms, kitchen, common areas and the backyard. The LPA observed adequate lighting for the comfort and safety of residents in all rooms. Inside and outside areas are free of obstruction and no bodies of water. The temperature in the living room was measured at 70.5 degrees Fahrenheit. The hot water temperature was measured at 128.8 degrees Fahrenheit, which was far above the safe range of 105 to 120 degrees Fahrenheit. Residents’ bathrooms are equipped with grab bars and slip-resistant mats. There is more than the minimum of a one-week supply of nonperishable food and 2 days of perishable food. Centrally stored medications, sharps, and toxic cleaners are inaccessible to residents in care. The LPA observed the required postings in the facility, including the Residential Care Facility for the Elderly Complaint Poster, Ombudsman and Personal Rights posters, and the Theft and Loss Policy. Smoke detectors and carbon monoxide detectors were tested and found to be in operating condition. The fire extinguisher was fully charged and replaced within one year on 7/2/2025. The Emergency Disaster Plan was last reviewed on 11/01/2025. Emergency, disaster, and fire drills are conducted quarterly; the most recent drill was conducted on 11/01/2025. First aid kit was observed to be complete. Liability insurance certificate expires on 1/17/2026. Continued on LIC 809-C . . . 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 . . . Continued from LIC 809 The LPA reviewed 4 resident records and 5 staff records. 2 Type A and 1 Type B citations were issued during the inspection. Exit interview conducted and a copy of this report provided.
2024-12-05Annual Compliance VisitType A · 7 findings
Plain-language summary
This was a routine annual inspection on December 5, 2024. Inspectors found that the facility was generally well-maintained with adequate safety features, food supplies, and staff training, but identified two issues: hot water in the shared bathroom was measured at 129.2 degrees Fahrenheit (which exceeds safe temperature), and a range stove was located outside in the backyard. The facility was asked to submit updated documentation and correct these deficiencies by the specified deadline.
“Based on observation, the licensee did not comply with the section cited above in by having the water temperature measuring at 129.2 F in shared bathroom which poses an immediate health and safety risk to persons in care. POC Due Date: 12/06/2024 Plan of Correction 1 2 3 4 Administrator agreed to lower the temp and/or submit a photo of water temperature at required levels or signage of HOT water to CCLD by POC due date. During visit, Administrator posted "Caution Hot Water" sign. Deficiency cleared.”
“Based on interview and record review, the licensee did not comply with the section cited above in by not having a health screening and negative TB results for S2 and S4 signed by licensed physician which poses a potential health and safety risk to persons in care. POC Due Date: 01/02/2025 Plan of Correction 1 2 3 4 Administrator agreed to submit copy of health screening and TB results for S2 and S4 to CCLD by POC due date.”
“Based on observation, the licensee did not comply with the section cited above in by not having range stove removed in side outside backyard which poses a potential health and safety risk to persons in care. POC Due Date: 01/02/2025 Plan of Correction 1 2 3 4 Administrator agreed to remove range stove and send a photo of item removed to CCLD by POC due date.”
“Based on observation, interview, and record review the licensee did not comply with the section cited above in by having a doctor's order for 1/2 bed rail/hospital bed for R4 which poses a potential health, safety or personal rights risk to persons in care. POC Due Date: 01/02/2025 Plan of Correction 1 2 3 4 Administrator agreed to submit a copy of doctor's order for 1/2 bed rail/hospital bed for R4 to CCLD by POC due date.”
“Based on record review, the licensee did not comply with the section cited above in by having a report for R2's oxygen on file that was sent to local fire dept. which poses a potential health and safety risk to persons in care. POC Due Date: 12/12/2024 Plan of Correction 1 2 3 4 Administrator agreed to send a copy of letter sent to local fire jurisdiction for R2's oxygen in use to CCLD by POC due date.”
“Based on observation, the licensee did not comply with the section cited above in by not having "No Smoking-Oxygen in Use" signage in appropriate areas which poses a potential health and safety risk to persons in care. POC Due Date: 12/12/2024 Plan of Correction 1 2 3 4 Administrator agreed to post signs and send a photo to CCLD by POC due date. While at facility during visit, Administrator posted signs on resident's bedroom door and outside front door. Deficiency cleared.”
“Based on observation, interview and record review, the licensee did not comply with the section cited above in by not having an updated Emergency Disaster Plan (LIC 610E) available which poses a potential health, safety or personal rights risk to persons in care. POC Due Date: 01/02/2025 Plan of Correction 1 2 3 4 Administrator agreed to submit a copy of updated Emergency Disaster Plan and submit to CCLD for review by POC due date.”
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On 12/05/2024 at 9:25 AM, Licensing Program Analyst (LPA) L. Alexander arrived unannounced to conduct 1-Year Annual Required inspection. LPA met with Caregivers, Marilyn Magalued and Joanna Magalong and explained the purpose of the visit. Marilyn phoned the Licensee/Administrator, Leah MacDonald to inform. The facility’s fire clearance was approved for capacity of six (6) all non-ambulatory residents. Hospice waiver approved for two (2) residents. Administrator Certificate # 7004457740 expires 05/11/2024. LPA toured facility with Joanna including but not limited to bedrooms, bathrooms, kitchen, common area and backyard. The facility consists of five (5) total bedrooms which four (4) bedrooms are occupied by the residents and one (1) bedroom is occupied by staff. All outdoor and indoor passageways are kept free of obstruction. There are no bodies of water observed. A comfortable temperature is maintained at 76 degrees Fahrenheit. LPA observed lighting in all rooms are adequate for the comfort and safety of the residents. The hot water temperature in the residents’ shared bathroom was measured at 129.2 degrees Fahrenheit. Residents’ bathrooms are equipped with grab bars and non-skid mats. There is a minimum of one week supply of nonperishable and 2-day of perishable foods. Centrally stored medication and sharps were locked and inaccessible to residents. Smoke and carbon monoxide detectors were in operating condition during visit. Fire extinguisher was last serviced on 03/01/2024. Emergency Disaster Plan was last posted in 2023. First aid kit was observed to be complete. Emergency disaster drill was last conducted on 10/01/2024. LIC809-C Continued... 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 LIC809-C (Page 2) LPA reviewed four (4) residents records. LPA reviewed four (4) staff records and four (4) of four (4) have current first aid training and associated to the facility. THE FOLLOWING DEFICIENCIES WERE OBSERVED DURING VISIT: At 12:15pm, LPA observed the hot water temp. was measuring 129.2 in shared bathrooms. At 12:31pm, LPA observed range stove located outside in the side backyard. The following deficiencies were observed (see LIC 809D) and cited from the California Code of Regulations, Title 22 and/or Health and Safety Code Failure to correct deficiencies by POC date may result in additional Civil Penalties. Updated copies of the following documents were requested for facility file and are to be submitted to CCL by 12/12/2024: LIC 308 Designation of Administrative Responsibility LIC 309 Administrative Organization LIC 500 Personnel Report LIC 610E Emergency Disaster Plan Liability Insurance Exit interview conducted. Appeal Rights and a copy of this report provided.
2023-11-30Other VisitType A · 4 findings
Plain-language summary
This was an annual inspection on November 30, 2023 that found the facility generally well-maintained with adequate safety features, but identified four deficiencies: a bottle of bleach stored unlocked under the kitchen sink, a resident in a full-rail hospital bed without a doctor's order for that bed type, missing health screening and TB test documentation for one staff member, and incomplete staff records. The facility was required to correct these issues and submit updated documentation by December 7, 2023.
“Based on observation, the licensee did not comply with the section cited above in by having Clorox Bleach inaccessible which poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 12/01/2023 Plan of Correction 1 2 3 4 Administrator removed and locked Clorox Bleach during visit. Deficiency cleared.”
“Based on record review, the licensee did not comply with the section cited above in by not having Appraisal Needs and Services completed annually for R1, R3 and R5 which poses a potential health, safety or personal rights risk to persons in care. POC Due Date: 12/14/2023 Plan of Correction 1 2 3 4 Administrator will read the regulation, complete Appraisal Needs and Services for R1, R3 and R5 and submit the updated copies to CCLD by POC Due Date.”
“Based on record review, the licensee did not comply with the section cited above in by not having a Health Screening and TB test for S4 which poses a potential health, safety or personal rights risk to persons in care. POC Due Date: 12/14/2023 Plan of Correction 1 2 3 4 Administrator agreed to obtain S4's health screening and TB test results. Administrator will submit a copy of health screening with TB test result to CCLD by POC date.”
“Based on observation, interview and record review, the licensee did not comply with the section cited above in by not having a doctor's order for full rail hospital bed for R5 which poses a potential health, safety or personal rights risk to persons in care. POC Due Date: 12/14/2023 Plan of Correction 1 2 3 4 Administrator will read the regulation and get a doctor's order for full rail hospital bed for R5 and submit a copy of doctor's order to CCLD by POC Due Date.”
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On 11/30/2023 at 9:45 AM, Licensing Program Analyst (LPA) L. Alexander arrived unannounced to conduct 1-Year Annual Required inspection. LPA met with Caregivers, Dominador Lampano and Nina Alapar and explained the purpose of the visit. Nina phoned the Administrator, Leah MacDonald and advised. Leah arrived approximately 30 minutes later. Administrator's Certificate# 6015445740 Expires 05/11/2024. The facility’s fire clearance was approved for six (6) capacity in which all may be non-ambulatory with a hospice waiver for two (2). LPA toured facility with Nina including but not limited to bedrooms, bathrooms, kitchen, common area and backyard. The facility consists of 5 total bedrooms which 5 bedrooms are occupied by the residents. All outdoor and indoor passageways are kept free of obstruction. There are no bodies of water observed. A comfortable temperature is maintained at 73 degrees Fahrenheit. LPA observed lighting in all rooms are adequate for the comfort and safety of the residents. The hot water temperature in the residents’ shared bathroom was measured at 113 degrees Fahrenheit. Residents’ bathrooms are equipped with grab bars and non-skid mats. There is a minimum of one week supply of nonperishable and 2-day of perishable foods. Centrally stored medication and sharps were locked and inaccessible to residents. LIC809-C Continued... 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 LIC 809 Continued... Smoke detectors and carbon monoxide detector were in operating condition during visit. Fire extinguisher was last serviced on 03/06/2023. Emergency Disaster Plan was last posted on 11/2023. First aid kit was observed to be complete. Emergency disaster drill was last conducted on 10/01/2023. LPA reviewed 5 residents records. LPA reviewed 4 staff records and 3 of 4 have current first aid training and associated to the facility. THE FOLLOWING DEFICIENCIES WERE OBSERVED DURING VISIT: At 10:11 AM LPA observed a bottle of Clorox Bleach unlocked under the kitchen sink cabinet. At 10:45 AM LPA observed Resident #5 in a full rail hospital bed At 12:30 PM LPA observed during file review no doctor's orders for full rail hospital bed for Resident #5 At 1:30 PM LPA observed during file review that Staff #4 was missing Health Screening and TB Test. The following deficiencies were observed (see LIC 809D) and cited from the California Code of Regulations, Title 22 and/or Health and Safety Code Failure to correct deficiencies by POC date may result in additional Civil Penalties. Updated copies of the following documents were requested for facility file and are to be submitted to CCL by 12/07/2023: LIC 308 Designation of Administrative Responsibility LIC 309 Administrative Organization LIC 500 Personnel Report LIC 610E Emergency Disaster Plan Liability Insurance Exit interview conducted. Appeal Rights and a copy of this report provided.
4 older inspections from 2022 are not shown in the free view.
4 older inspections from 2022 are not shown in the free view.
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