Olympic Residential Care Home
RCFE · Memory Care
A Residential Care Facility for the Elderly (RCFE) is a non-medical residential care home licensed by California CDSS under Health & Safety Code §1560. Residents receive help with daily living activities such as bathing, dressing, and medication management. An RCFE with a Memory Care designation is additionally required by California Title 22 (§87705 and §87706) to provide specialized staff training in dementia care, individualized care plans for residents with cognitive impairment, and appropriate supervision protocols — requirements that go beyond a standard RCFE license.
2252 Olympic Drive · Martinez, 94553
Quick facts
Quality snapshot
Updated April 25, 2026Compared to 182 California RCFE memory care facilities of similar size, over the last 36 months.
Source: California Department of Social Services, Community Care Licensing Division. View raw inspection records →
Quality grade· click to show how this was calculated
Severity43thWeighted citations per bed
Repeats100thRepeat deficiencies as share of total
Frequency21thDeficiencies per inspection
Tick mark at 50% = peer median · higher percentile = better facility
Quality grade· click to show how this was calculated
Weighted citations per bed
Repeat deficiencies as share of total
Deficiencies per inspection
Tick mark at 50% = peer median · higher percentile = better facility
Olympic Residential Care Home scores C. Better than 55% of comparable California RESIDENTIAL CARE ELDERLY facilities. Severity: 43th percentile. Repeats: top 0%. Frequency: 21th percentile.
Each metric is converted to a 0–100 percentile within the peer set (higher = better). The composite grade averages all four. Peer set: CA / rcfe_memory_care / small beds (182 facilities).
Citation severity over time
↓ improvingWeighted severity score per month · 24 months
Weighted score (24mo)
31
Last citation
Apr 25
Finding distribution
11 total · 36 monthsScope × Severity (CMS A–L)
The rules that apply to this facility
California Title 22 requirements for this facility, with the specific regulation and a suggested question for each.Rules this facility has been cited for are shown first.
What dementia-care training must staff complete?Cited May 202422 CCR §87705 / HSC §1569.625
Because this facility markets dementia or Alzheimer's care, state law mandates higher training standards:
- 12 hours initial dementia training — 6 hours before a staff member works independently with residents, 6 more within the first 4 weeks.
- 8 hours annual dementia in-service — required every year thereafter.
- Administrator CE — the administrator must include 8 hours of dementia-specific continuing education in every 2-year recertification cycle.
Training must cover individualized care plans, behavioral expressions, appropriate supervision, and the facility's dementia care philosophy.
Ask on tour: Ask how dementia training records are kept — families may request documentation.
How many staff must be on duty overnight?22 CCR §87415
Based on 6 licensed beds:
One qualified staff member must be on call and physically on premises at all times overnight.
Violation pattern to watch for:A facility that documents a staff member as "on call" but with that person physically off-site — when the law requires on-premises presence — is in violation of this section.
Ask on tour: Ask the facility to walk you through their overnight staffing plan and confirm whether on-call staff are on premises or off-site.
What health conditions can this facility legally accept or refuse?22 CCR §87612–87615
Restricted — allowed with physician order + care plan
- Supplemental oxygen
- Insulin and injectable medications
- Indwelling or intermittent catheters
- Colostomy / ileostomy
- Stage 1 and Stage 2 pressure injuries
- Wound care (non-complex)
- Incontinence
- Contractures
Prohibited — facility must refuse or discharge
- Stage 3 or Stage 4 pressure injuries
- Feeding tubes (PEG, NG, or J-tube)
- Tracheostomies
- Active MRSA or communicable infections requiring isolation
- 24-hour skilled nursing needs
- Total ADL dependence with inability to communicate needs
A hospice waiver (HSC §1569.73) can allow continued care for residents on hospice who would otherwise fall into a prohibited category.
Ask on tour: Ask whether your loved one's specific care needs are restricted or prohibited, and what the facility's process is if needs change after admission.
What must this facility report to the state — and how fast?22 CCR §87211 / WIC §15630
- ImmediateElopement, fire, epidemic outbreak, or poisoningImmediately
- 2 hoursAbuse with serious bodily injury2-hour phone report + 2-hour written report — to the California Department of Social Services (CDSS), Adult Protective Services, and law enforcement
- 24 hrsAbuse without serious bodily injuryWithin 24 hours
- Next dayDeath of a residentPhone by next working day; written within 7 days
- Next dayInjury requiring medical treatment beyond first aidPhone by next working day; written within 7 days
- WrittenBankruptcy, foreclosure, eviction, or utility shutoff noticeWritten notice to CDSS and residents — $100/day penalty (max $2,000) for failure
Your enforcement lever:Incidents that aren't reported on time are themselves a separate violation. If you believe a reportable event wasn't filed, you can submit a complaint directly to the California Department of Social Services (CDSS).
How does CDSS enforce these rules?22 CCR §87755–87777 / HSC §1569.58
- 1Notice of DeficiencyWritten citation with a correction deadline. Facility must submit a Plan of Correction.
- 2Civil PenaltyStarts at $50/day for non-serious; $150/day for serious deficiencies — immediately, with no grace period. Repeats escalate to $150 first day + $50/day, then $1,000 first day + $100/day.
- 3Suspension of AdmissionsFacility cannot accept new residents until violations are corrected.
- 4Temporary Suspension or RevocationEmergency suspension for imminent danger; full revocation after administrative hearing.
- 5Exclusion OrderAdministrator and operator can be barred from all CDSS-licensed facilities — not just this one.
See how these rules have been applied to this specific facility:
View state inspection record and citationsState records
California Dept. of Social Services · Community Care Licensing- License number
- 075601238
- License type
- RESIDENTIAL CARE ELDERLY
- License status
- LICENSED
- License expires
- Not yet indexed
- Licensed beds
- 6
- Operator
- Gozun, Conchita Q.
Inspections & citations
4
reports on file
11
total deficiencies
2
Type A (actual harm)
1
dementia-care citations
InspectionApril 17, 2025Type A6 deficiencies
Plain-language summary
On April 17, 2025, inspectors conducted the facility's annual required inspection and found the home met most standards for safety and care, including adequate lighting, temperature control, locked medications, working smoke detectors, and properly equipped bathrooms. The facility is licensed for six residents and currently has six residents occupying bedrooms, with one staff bedroom on-site. The inspection noted some deficiencies that require correction (detailed on the inspection form), and the administrator's certificate expires in November 2025.
View full inspector notes
On 04/17/2025 at 11:15 AM/PM, Licensing Program Analyst (LPA) L. Alexander arrived unannounced to conduct 1-Year Annual Required inspection. LPA met with Caregiver, Catalina Atienza and explained the purpose of the visit. Catalina phoned, Licensee/Administrator, Conchita Gozun to inform. Conchita wasn't available to come to the facility but gave authorization for Catalina to sign report. The facility’s fire clearance was approved for capacity six (6) residents in which all may be non-ambulatory. Administrator's certificate# 7032863740 expires 11/23/2025. LPA toured facility with Catalina including but not limited to bedrooms, bathrooms, kitchen, common area and backyard. The facility consists of seven (7) total bedrooms which six (6) bedrooms are occupied by the residents and one (1) bedroom is occupied by staff. All outdoor and indoor passageways are kept free of obstruction. There are no bodies of water observed. A comfortable temperature is maintained at 70 degrees Fahrenheit. LPA observed lighting in all rooms are adequate for the comfort and safety of the residents. The hot water temperature in the residents’ shared bathroom was measured at 123.5 degrees Fahrenheit. Residents’ bathrooms are equipped with grab bars and non-skid mats. There is a minimum of one week supply of nonperishable and 2-day of perishable foods. Centrally stored medication and sharps were locked and inaccessible to residents. LIC809-C Continued... 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 LIC809-D Continued... Smoke and carbon monoxide detectors were in operating condition during visit. Fire extinguisher was last serviced on 09/04/2024. Emergency Disaster Plan was last posted on 01/04/2025. First aid kit was observed to be complete. Emergency disaster drill was last conducted on 10/07/2024 (Earthquake). LPA reviewed four (4) residents records. LPA reviewed five (5) staff records and four (4) of five (5) have current first aid training and associated to the facility. The following deficiencies were observed (see LIC 809D) and cited from the California Code of Regulations, Title 22 and/or Health and Safety Code Failure to correct deficiencies by POC date may result in additional Civil Penalties. Exit interview conducted. Appeal Rights and a copy of this report provided.
Regulation
(e) Water supplies and plumbing fixtures shall be maintained as follows: (2) Faucets used by residents for personal care such as shaving and grooming shall deliver hot water. Hot water temperature controls shall be maintained to automatically regulate the temperature of hot water used by residents to attain a temperature of not less than 105 degre…
Inspector finding
Based on observation, the licensee did not comply with the section cited above in by the hot water measured 125 (R2's room) and 123.5 degree F. (shared bathroom) which poses an immediate health and safety risk to persons in care. POC Due Date: 04/18/2025 Plan of Correction 1 2 3 4 Administrator agreed to lower the hot water temp. and send photos of water measured by temp thermostat within regulations to CCLD by POC due date.
Regulation
(f) All personnel, including the licensee and administrator, shall be in good health, and physically and mentally capable of performing assigned tasks. Good physical health shall be verified by a health screening, including a chest x-ray or an intradermal test, performed by a physician not more than six (6) months prior to or seven (7) days after e…
Inspector finding
Based on record review, the licensee did not comply with the section cited above in by not having health screening and negative TB for S4 and S5 which poses a potential health and safety risk to persons in care. POC Due Date: 05/01/2025 Plan of Correction 1 2 3 4 Administrator agreed to submit health screening and TB results to CCLD by POC due date.
Regulation
(2) In addition to paragraph (1), training requirements shall also include an additional 20 hours annually, eight hours of which shall be dementia care training, as required by subdivision (a) of Section 1569.626, and four hours of which shall be specific to postural supports, restricted health conditions, and hospice care, as required by subdivisi…
Inspector finding
Based on record review, the licensee did not comply with the section cited above in by not having training on file for Staff (S) S2-S5 which poses a potential health, safety or personal rights risk to persons in care. POC Due Date: 05/01/2025 Plan of Correction 1 2 3 4 Administrator to submit copies of training certificates to CCLD by POC due date.
Regulation
(a) Each residential care facility for the elderly licensed under this chapter shall ensure that each employee of the facility who assists residents with the self-administration of medications meets all of the following training requirements: (2) In facilities licensed to provide care for 15 or fewer persons, the employee shall complete 10 hours o…
Inspector finding
Based on record review, the licensee did not comply with the section cited above in by not having training on file for S4 whom started working 10/01/2024 which poses a potential health, safety or personal rights risk to persons in care. POC Due Date: 05/01/2025 Plan of Correction 1 2 3 4 Administrator to submit copies of training certificates to CCLD by POC due date.
Regulation
(c) A facility shall conduct a drill at least quarterly for each shift. The type of emergency covered in a drill shall vary from quarter to quarter, taking into account different emergency scenarios. An actual evacuation of residents is not required during a drill. While a facility may provide an opportunity for residents to participate in a drill,…
Inspector finding
Based on observation, interview, record review, the licensee did not comply with the section cited above in by not conducting drills quarterly (i.e., Fire Drill 06/30/24 and Earthquake Drill 10/07/2024) which poses a potential health, safety or personal rights risk to persons in care. POC Due Date: 05/01/2025 Plan of Correction 1 2 3 4 Administrator will read the regulation, self-certify understanding and comply moving forward. In addition, send a copy of fire/earthquake drills for each shift…
Regulation
§1569.605 Liability insurance; coverage requirements On and after July 1, 2015, all residential care facilities for the elderly, except those facilities that are an integral part of a continuing care retirement community, shall maintain liability insurance covering injury to residents and guests in the amount of at least one million dollars ($1,000…
Inspector finding
Based on record review, the licensee did not comply with the section cited above in by not having Liability Insurance Policy on file. The last policy in the file was property insurance with an expiration 01/22/2025 which poses a potential health, safety or personal rights risk to persons in care. POC Due Date: 05/01/2025 Plan of Correction 1 2 3 4 Administrator will submit a copy of Certificate of Liability Insurance to CCLD by POC due date.
InspectionMay 10, 2024Type B2 deficiencies
Inspector: Lori Alexander-Washington
Plain-language summary
During a routine annual inspection on May 10, 2024, the facility was found to be in general compliance with safety requirements, including proper fire safety equipment, adequate lighting and temperature, secure medication storage, and grab bars in bathrooms. The facility requested to submit updated administrative documents by May 17, 2024, and some deficiencies were cited (detailed in a separate form). All four staff members on file had current first aid training.
View full inspector notes
On 05/10/2024 at 11:30 AM, Licensing Program Analyst (LPA) Lori Alexander arrived unannounced to conduct 1-Year Annual Required inspection. LPA met with Direct Support Caregiver, Catalina Atienza , and explained the purpose of the visit. Catalina phoned, Administrator, Conchita Gozun, to inform. Conchita arrived approx. 1 hour later. The facility’s fire clearance was approved for capacity six (6) in which five (5) may be non-ambulatory . LPA toured facility with Catalina including but not limited to bedrooms, bathrooms, kitchen, common area and backyard. The facility consists of 7 total bedrooms which 6 bedrooms are occupied by the residents and 1 bedroom is occupied by staff. All outdoor and indoor passageways are kept free of obstruction. There are no bodies of water observed. A comfortable temperature is maintained at 75 degrees Fahrenheit. LPA observed lighting in all rooms are adequate for the comfort and safety of the residents. The hot water temperature in the residents’ shared bathroom was measured at 105 degrees Fahrenheit. Residents’ bathrooms are equipped with grab bars and non-skid mats. There is a minimum of one week supply of nonperishable and 2-day of perishable foods. Centrally stored medication and sharps were locked and inaccessible to residents. Smoke detectors and carbon monoxide detector were in operating condition during visit. Fire extinguisher was last serviced on 08/15/2023. Emergency Disaster Plan was last posted on 05/10/2024. First aid kit was observed to be complete. Emergency disaster drill was last conducted on 04/19/2024 and 04/28/2024. LIC809-C Continued... 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 LIC809-C Continued... LPA reviewed 5 residents records. LPA reviewed 4 staff records and 4 of 4 have current first aid training and associated to the facility. Updated copies of the following documents were requested for facility file and are to be submitted to CCL by 05/17/2024: LIC 308 Designation of Administrative Responsibility LIC 309 Administrative Organization LIC 400 Affidavit Regarding Client/Resident Cash Resources LIC 402 Surety Bond LIC 500 Personnel Report LIC 610E Emergency Disaster Plan - Reviewed Liability Insurance Copy of Facility Sketch Current Administrator’s Certificate - Reviewed The following deficiencies were observed (see LIC 809D) and cited from the California Code of Regulations, Title 22 and/or Health and Safety Code Failure to correct deficiencies by POC date may result in additional Civil Penalties. Exit interview conducted. Appeal Rights and a copy of this report provided.
Regulation
(c) Licensees who accept and retain residents with dementia shall be responsible for ensuring the following: (6) Appraisals are conducted on an ongoing basis pursuant to Section 87463, Reappraisals.
Inspector finding
Based on record review], the licensee did not comply with the section cited above in by having updated Appraisal Needs and Services (ANS) for R1-R5 which poses a potential health, safety or personal rights risk to persons in care. POC Due Date: 06/07/2024 Plan of Correction 1 2 3 4 Administrator agreed to update ANS and submit to CCLD by POC due date.
Regulation
87458 Medical Assessment (c) The licensee shall obtain an updated medical assessment when required by the Department.
Inspector finding
Based on record review, the licensee did not comply with the section cited above in By having updated Physician's Reports for R1, R3 and R4 which poses a potential health, safety or personal rights risk to persons in care. POC Due Date: 06/07/2024 Plan of Correction 1 2 3 4 Administrator agreed to send updated Physician's Reports to CCLD by POC due date.
InspectionJune 8, 2023Type A3 deficiencies
Inspector: Lori Alexander-Washington
Plain-language summary
A routine annual inspection on June 8, 2023 found that the facility maintained adequate living conditions, safety equipment, and staffing qualifications, but identified two violations: scissors and keys were left unlocked and accessible in the kitchen, and the outdoor area contained clutter including wheelchairs, furniture, and other items that should have been stored properly. The facility was also cited for incomplete record-keeping and asked to submit updated documentation by mid-June 2023.
View full inspector notes
On 06/08/2023 at 3:43 PM, Licensing Program Analyst (LPA) L. Alexander arrived unannounced to conduct 1-Year Annual Required inspection. LPA met with Caregiver, Catalina Atienza and explained the purpose of the visit. LPA spoke with the Licensee/Administrator Conchita Gozun who was out at a doctor's appointment with one of the resident. The facility’s fire clearance was approved for 6 where 5 may be non-ambulatory. LPA toured facility with Catalina including but not limited to bedrooms, bathrooms, kitchen, common area and backyard. The facility consists of 7 total bedrooms which 6 bedrooms are occupied by the residents and 1 bedroom is occupied by staff. All outdoor and indoor passageways are kept free of obstruction. There are no bodies of water observed. A comfortable temperature is maintained at 74 degrees Fahrenheit. LPA observed lighting in all rooms are adequate for the comfort and safety of the residents. The hot water temperature in the residents’ shared bathroom was measured at 109.5 degrees Fahrenheit. Residents’ bathrooms are equipped with grab bars and non-skid mats. There is a minimum of one week supply of nonperishable and 2-day of perishable foods. Centrally stored medication and sharps were locked and inaccessible to residents. Smoke detectors and carbon monoxide detector were in operating condition during visit. Fire extinguisher was last serviced on 08/15/2022. Emergency Disaster Plan was last posted 07/02/2021. First aid kit was observed to be complete. Emergency disaster drill was last conducted on 05/18/2023. LPA reviewed 1 residents records. LPA reviewed 3 staff records and 3 of 3 have current first aid training and associated to the facility. LIC 809-C Continued... 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 The following deficiencies were observed (see LIC 809D) and cited from the California Code of Regulations, Title 22 and/or Health and Safety Code Failure to correct deficiencies by POC date may result in additional Civil Penalties. THE FOLLOWING DEFICIENCIES WERE OBSERVED DURING VISIT: At 3:50 PM LPA observed scissors unlocked and keys hanging in the kitchen At 3:55 PM LPA observed 2 wheelchairs, floor lamp, portable toilet camode, wood table set with 4 chairs, bike, ice chest cooler, bag of plastic bottles, 45 watt solar panel kit box, cardboard boxes and a radio boom box located outside back yard At 4:15 PM LPA observed during resident record review that there was only 1 resident file available for review. Updated copies of the following documents were requested for facility file and are to be submitted to CCLD by 06/15/2023: LIC 308 Designation of Administrative Responsibility LIC 309 Administrative Organization LIC 500 Personnel Report LIC 610E Emergency Disaster Plan Liability Insurance Current Administrator’s Certificate Exit interview conducted. Appeal Rights and a copy of this report provided
Regulation
80087 Buildings and Grounds (g) Disinfectants, cleaning solutions, poisons, firearms and other items that could pose a danger if readily available to clients shall be stored where inaccessible to clients.
Inspector finding
Based on observation, the licensee did not comply with the section cited above in having a pair of scissors accessible to clients which poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 06/09/2023 Plan of Correction 1 2 3 4 Caregiver immediately removed pair of scissors that were on the desk and placed in locked caregiver bedroom which makes the pair of scissors inaccessible. Deficiency cleared during visit.
Regulation
87303 Maintenance and Operation (a) The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors.
Inspector finding
Based on observation the licensee did not comply with the section cited above in having 2 wheelchairs, floor lamp, toilet camode, solar panel kit, cardboard boxes, radio boom box accessible which poses a potential health, safety or personal rights risk to persons in care. POC Due Date: 06/22/2023 Plan of Correction 1 2 3 4 Licensee/Administrator will remove items and clean the outside backyard. Submit photos to CCLD by POC due date.
Regulation
87506 Resident Records (a) The licensee shall ensure that a separate, complete, and current record is maintained for each resident in the facility or in a central administrative location readily available to facility staff and to licensing agency staff.
Inspector finding
Based on record review, the licensee did not comply with the section cited above in having all resident's records available at the facility which poses a potential health, safety or personal rights risk to persons in care. POC Due Date: 06/15/2023 Plan of Correction 1 2 3 4 Licensee/Administrator will maintain all resident's records at the facility. Submit photos that all of the resident's records are located, stored and available at the facility to CCLD by POC due date.
InspectionApril 22, 2022No deficiencies
Inspector: Carol Fowler
Plain-language summary
An unannounced infection control inspection was conducted on April 22, 2022, and no violations were found. The facility had adequate food supplies, a single screening station at the entrance with sign-in procedures and thermometers, proper hand-washing stations throughout, and a 30-day supply of protective equipment that staff were using correctly. Posters promoting cough etiquette, social distancing, and hand hygiene were visible, and the facility maintained a mitigation plan with regular health screenings for residents and staff.
View full inspector notes
On 04/22/2022 at 1:26 PM, Licensing Program Analyst (LPA) C. Fowler arrived unannounced to conduct Infection Control Inspection. LPA met with Caregiver, Lina Atienza and explained the purpose of the visit. During the Infection Control Inspection, LPA toured facility including but not limited to front entrance, screening station, hand washing stations, bedrooms, common areas, kitchen and backyard. Facility has a sufficient 2-day perishable and one week non-perishable food supply. Visitors policy is posted on the front entrance. There is one central entry point for universal screening for staff, residents and visitors. A sign-in policy, thermometer and hand sanitizer were observed at screening station. Cough/sneeze etiquette, social distancing and hand washing posters were observed. Facility staff were observed to be wearing proper PPE. Facility has a 30-day supply of PPEs maintained at central location and easily accessible for staff. Facility has a mitigation plan and maintains record of routine screening for residents and staff. No deficiencies cited during visit. Exit interview conducted and a copy of this report provided.
Federal summary
CMS Care CompareNot a CMS-certified facility
California RCFEs (residential care facilities for the elderly) are licensed by the state, not by CMS. CMS data only applies to skilled nursing facilities or to CCRCs that operate a licensed SNF wing.
Family reviews
No reviews yet — be the first to share your experience
No published reviews yet. Use the button above to share your experience.