Pleasant Hill Manor
What is an RCFE with Memory Care?
A Residential Care Facility for the Elderly (RCFE) is a non-medical residential care home licensed by California CDSS under Health & Safety Code §1560. Residents receive help with daily living activities such as bathing, dressing, and medication management. An RCFE with a Memory Care designation is additionally required by California Title 22 (§87705 and §87706) to provide specialized staff training in dementia care, individualized care plans for residents with cognitive impairment, and appropriate supervision protocols — requirements that go beyond a standard RCFE license.
27794 Pleasant Hill Ct · Hayward, 94542
Record last updated April 20, 2026.
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Quick facts
Memory care context
Pleasant Hill Manor is a California-licensed RCFE with 6 beds and a memory care designation, operated by Richard W. Gindlesberger. California Title 22 requires facilities serving dementia residents to meet specific standards under §87705 and §87706, covering individualized care plans, staff training in dementia care, and appropriate supervision. CDSS records show one citation under §87705 or §87706 (dementia care requirements). The facility has one Type A deficiency on file (actual harm) and five Type B deficiencies (potential for harm) across five inspection reports. One complaint has been investigated during the period on file. The most recent inspection occurred on June 19, 2025.
Questions to ask on your tour
Based on Pleasant Hill Manor's state inspection record.
State records show one Type A deficiency indicating actual harm to a resident — what was the nature of this citation, what corrective action was taken, and what safeguards are now in place to prevent recurrence?
The facility was cited under §87705 or §87706 for dementia care requirements — what specific issue was identified, and how has staff training or care planning changed as a result?
One complaint was filed with CDSS during the inspection period — what was the subject of that complaint, and was it substantiated?
With five Type B deficiencies on file across five inspections, what patterns do you see in the citations, and what systemic changes has the facility implemented?
As a 6-bed home operated by Richard W. Gindlesberger, what is the typical staffing arrangement during overnight hours, and who provides coverage when the primary caregiver is unavailable?
State records
California CDSS · Community Care Licensing Division- License number
- 015600693
- License type
- RESIDENTIAL CARE ELDERLY
- License status
- LICENSED
- License expires
- Not yet indexed
- Licensed beds
- 6
- Operator
- Richard W. Gindlesberger
Inspections & citations
5
reports on file
6
total deficiencies
1
Type A (actual harm)
1
dementia-care citations
ComplaintJune 19, 2025Type A4 deficiencies
Inspector: Liridon Fici
Inspector notes
On 12/29/2022, at 9:25 AM, Licensing Program Analyst (LPA) Liridon Fici and Jill Clancy-Czuleger arrived unannounced to conduct an Annual Infection Control Visit. LPAs was greeted by RICHARD W. GINDLESBERGER , Administrator and explained the purpose of todays visit. During the inspection, LPAs toured facility including but not limited to front entrance, kitchen, common areas, hand washing stations, bedrooms, bathrooms, and backyard. LPAs observed COVID-19 signage throughout the facility. Hand washing signs were posted at hand washing stations. Common areas are disinfected frequently throughout the day. Water temperature is measured at 112.5 Degrees F in common area bathroom. Fire extinguisher was last serviced on 6/8/2022. Facilities room temperature is maintained at 68 Degrees F. First aid kit is complete. Carbon monoxide and smoke detectors are functional. The following deficiencies were observed (see LIC 809D) and cited from the California Code of Regulations, Title 22. Failure to correct the deficiencies and/or repeat deficiencies within a 12-month period may result in civil penalties. 1. At 9:35 AM, LPAs observed a damaged and unrepaired refrigerator located in the garage. Continue on Lic809-C 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 Continued from Lic809 2. At 9:40 AM, LPAs observed an insufficient supply of food. 3. At 9:50 AM, LPAs observed a board that blocks the stairs going upstairs into the living room and a piece of wood that's blocking the backyard gate. 4. At 9:55 AM, LPAs observed unlocked knifes in the kitchen that is accessible to residents in care . Exit interview conducted with Administrator, appeal rights given and a copy of this report provided.
87705 Care of Persons with Dementia: (f) The following shall be stored inaccessible to residents with dementia: (1) Knives, matches, firearms, tools and other items that could constitute a danger to the resident(s).
Based on observation, the licensee did not comply with the section cited above by not locking kitchen knifes that were located in the kitchen, which poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 12/31/2022 Plan of Correction 1 2 3 4 Licensee agreed to lock up all knifes in a locked drawer and to submit a photo to CCL by POC due date.
The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors.
Based on observation, the licensee did not comply with the section cited above by making sure all appliances are repaired and are in good condition, which poses a potential health, safety or personal rights risk to persons in care. POC Due Date: 01/06/2023 Plan of Correction 1 2 3 4 Licensee agreed to repair or replace the fridge in the garage and to submit a photo to CCL by POC due date.
(6) All outdoor and indoor passageways and stairways shall be kept free of obstruction.
Based on observation, the licensee did not comply with the section cited above by blocking the back yard gate and blocking the stairs going up stairs which poses a potential health, safety or personal rights risk to persons in care. POC Due Date: 01/06/2023 Plan of Correction 1 2 3 4 Agreed to remove all blocked passesages and to ensure that all pathways are not block for the safety of resident and to submit a photo to CCL by POC due date. Deficiency Cleared
(b) The following food service requirements shall apply: (26) Supplies of nonperishable foods for a minimum of one week and perishable foods for a minimum of two days shall be maintained on the premises.
Based on observation, the licensee did not comply with the section cited above by not keeping enough food supply in the refrigerator, which poses a potential health, safety or personal rights risk to persons in care. POC Due Date: 02/06/2023 Plan of Correction 1 2 3 4 Licensee agreed to purchase more food to be stored in the refrigerator and to submit a photo of stocked food to CCL by POC due date.
Other visitJune 19, 2025Type B2 deficiencies
Inspector notes
On 01/16/2026 at 8:30AM, Licensing Program Analyst (LPA) Andrew Christy arrived unannounced to conduct the 1-Year Annual Required inspection. LPA met with Administrator, Richard Gindlesburger, and explained the purpose of the visit. The facility currently houses five (5) residents with a max capacity of six (6) residents. LPA toured facility including but not limited to bedrooms, bathrooms, kitchen, common area and backyard. All outdoor and indoor passageways are kept free of obstruction. No bodies of water were observed. A comfortable indoor temperature is maintained at 70.0 degrees Fahrenheit. The hot water temperature in the residents’ shared bathroom was measured at 114.2 degrees Fahrenheit. LPA observed lighting in all rooms are adequate for the comfort and safety of the residents. Residents’ bathrooms are equipped with grab bars and non-skid mats. There is a minimum of one week supply of non-perishable and 2 day of perishable foods. Centrally stored medication and sharps were locked and inaccessible to residents. Smoke detectors and carbon monoxide detectors were in operating condition during visit. Fire extinguisher was last serviced on 01/04/2026. At 10:00AM, LPA reviewed five (5) resident files and three (3) staff files. The emergency disaster plan was last reviewed 01/20/2025. Quarterly emergency drills were last conducted 12/04/2025. A review of resident medications and the Medication Administration Record (MAR) found no outstanding errors. Continued on LIC809C..... 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 Continued from LIC809..... The following deficiencies were cited during the inspection: The backyard exit door is damaged and difficult to open during emergency. During file review, all residents were missing updated Appraisal Needs And Service Plans and Consent For Emergency Medical Treatment forms (LIC627C). Deficiencies are cited per Title 22 California Code of Regulations and listed on LIC809D. Failure to submit proof of corrections (POC) by plan of correction due date and/or any repeat deficiencies within a 12-month period may result in civil penalties. Exit interview conducted and a copy of this report, along with Appeal Rights, was provided to the administrator.
(6) All outdoor and indoor passageways and stairways shall be kept free of obstruction.
Based on observation, the licensee did not comply with the section cited above as the back exit gate does not open easily, which poses a potential health, safety, or personal rights risk to persons in care. POC Due Date: 01/23/2026 Plan of Correction 1 2 3 4 On or before plan of correction due date, licensee will send pictures or video of the fixed exit to LPA
(b) Each resident's record shall contain at least the following information:
Based on record review, the licensee did not comply with the section cited above as all residents were missing their updated Appraisal Needs and Service Plans along with the LIC627C, which poses a potential health, safety, or personal rights risk to persons in care. POC Due Date: 01/23/2026 Plan of Correction 1 2 3 4 On or before plan of correction due date, licensee will send LPA an email with the updated Appraisal Needs and Service Plans along with signed LIC627C's for all residents.
InspectionJanuary 6, 2025No deficiencies
Inspector notes
On 6/19/2025 at 12:30 pm, LPA conducted a case management in regraded to the complaint number: 15-AS-20250612114717 LPA provided education about Administrator collaboration with the ombudsman and provided resources to ADM to know more about the role of the ombudsman. Resources Provide: WIC chapter 11 PIN 22-32 ASC No deficiency issue on today's date.
InspectionJanuary 29, 2024No deficiencies
Inspector: Kelly Nguyen
Inspector notes
At around 9:00 am, Licensing Program Analyst (LPA) K. Nguyen arrived unannounced to conduct an annual required inspection and met with Administrator, Richard Gindlesberger. Administrator Certificate Number: 7001615740 Effective Date: 11/15/23 Expired Date: 11/14/2025 LPA inspected the facility inside and out including but not limited to 3 resident rooms, 2 bathrooms, kitchen, dining area and backyard. Hot water measured at 111 degrees Fahrenheit in one resident bathroom. There was sufficient supply of perishable and non perishable foods. Linen, towels and warm blankets were observed. Hygiene products were available to the residents. There was fire extinguisher observed that appeared full. Smoke detectors and carbon monoxide were tested and observed operational. First aid kit was complete. Disaster plan, complaint poster, Ombudsman poster and other required notices were posted on the wall in the dining area. Passageways and hallways were free of obstruction. Chemicals, medications as well as knives and other sharp objects were observed locked in different locations. Liability Insurance effective 5/04/2024 and expire on 5/4/2025. Fire Drill was last conducted on 12/11/2024. Emergency Disaster Plan last updated on 2/1/2024. At 11 am, LPA reviewed 5 client files and 2 staff files. All staff are fingerprint cleared and have current first aid and CPR training. LPA reviewed medication and log. No deficiencies cited during visit. Exit interview conducted and a copy of this report provided.
InspectionDecember 30, 2022No deficiencies
Inspector: Kelly Nguyen
Inspector notes
On 1/29/2024 at 1:00PM, Licensing Program Analyst (LPA) K. Nguyen arrived unannounced to conduct 1-Year Annual Required inspection. LPA met with Administrator, RICHARD W. GINDLESBERGER and explained the purpose of the visit. The required annual inspection is incomplete and LPA will return to complete inspection at a later date. No deficiencies cited during visit. Exit interview conducted and a copy of this report provided via email.
Federal summary
CMS Care CompareNot a CMS-certified facility
California RCFEs (residential care facilities for the elderly) are licensed by the state, not by CMS. CMS data only applies to skilled nursing facilities or to CCRCs that operate a licensed SNF wing.
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