Pleasant Hill Manor.
Pleasant Hill Manor is Ranked in the top 12% of California memory care with 2 CDSS citations on record; last inspected Jan 2026.
Small Memory Care Home in Hayward's Pleasant Hill Neighborhood, reviewed on public record.
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Compared to 152 California facilities with a similar number of beds.
RCFE memory care · 36-month window. Higher percentile = better performance on inspection record. Source: California Dept. of Social Services · Community Care Licensing.
among peers to rank.
Rankings based on 36-month CDSS inspection data. Severity and frequency: fewer citations = higher percentile. Repeat rate: lower repeat citation share = higher percentile.
FACILITY WATCH · BETA
Pleasant Hill Manor has 2 citations on record. Know the moment anything changes.
New findings, complaint investigations, or status changes — emailed to you free.
Citation history, plotted month by month.
2 deficiencies on record. Each bar is a month with a citation.
Finding distribution
2 total · 36 monthsScope × Severity (CMS A–L)
The rules that apply to this facility.
State requirements with the exact regulation citation, plain-language explanation, and a question to ask on tour. Rules this facility has been cited for appear first.
Plain language
Because a facility markets dementia or Alzheimer's care, state law mandates higher training standards: 12 hours of initial dementia training (6 hours before a staff member works independently with residents, 6 more within the first 4 weeks), 8 hours of annual dementia in-service every year thereafter, and an administrator must include 8 hours of dementia-specific continuing education in every 2-year recertification cycle. Training must cover individualized care plans, behavioral expressions, appropriate supervision, and the facility's dementia care philosophy.
Ask on tour
“Can you show me each direct-care staffer's most recent dementia training certificate, and tell me when their next refresher is due?”
Questions to ask before you visit.
A short pre-tour checklist tailored to Pleasant Hill Manor's record and state requirements.
State records show one Type A deficiency indicating actual harm to a resident — what was the nature of this citation, what corrective action was taken, and what safeguards are now in place to prevent recurrence?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
The facility was cited under §87705 or §87706 for dementia care requirements — what specific issue was identified, and how has staff training or care planning changed as a result?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
One complaint was filed with CDSS during the inspection period — what was the subject of that complaint, and was it substantiated?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
Every inspection visit, verbatim.
4 inspections in the public record, most recent first. Click any row to expand — cited rows open automatically.
2026-01-16Other VisitType B · 2 findings
Plain-language summary
On January 16, 2026, inspectors conducted the annual required inspection and found the facility in generally good condition with adequate temperature, lighting, safety equipment, and food supplies. Two deficiencies were cited: the backyard exit door is damaged and difficult to open in an emergency, and all five residents were missing updated care plans and emergency medical consent forms. The facility has been given a deadline to correct these issues.
“Based on observation, the licensee did not comply with the section cited above as the back exit gate does not open easily, which poses a potential health, safety, or personal rights risk to persons in care. POC Due Date: 01/23/2026 Plan of Correction 1 2 3 4 On or before plan of correction due date, licensee will send pictures or video of the fixed exit to LPA”
“Based on record review, the licensee did not comply with the section cited above as all residents were missing their updated Appraisal Needs and Service Plans along with the LIC627C, which poses a potential health, safety, or personal rights risk to persons in care. POC Due Date: 01/23/2026 Plan of Correction 1 2 3 4 On or before plan of correction due date, licensee will send LPA an email with the updated Appraisal Needs and Service Plans along with signed LIC627C's for all residents.”
Read raw inspector notesClose inspector notes
On 01/16/2026 at 8:30AM, Licensing Program Analyst (LPA) Andrew Christy arrived unannounced to conduct the 1-Year Annual Required inspection. LPA met with Administrator, Richard Gindlesburger, and explained the purpose of the visit. The facility currently houses five (5) residents with a max capacity of six (6) residents. LPA toured facility including but not limited to bedrooms, bathrooms, kitchen, common area and backyard. All outdoor and indoor passageways are kept free of obstruction. No bodies of water were observed. A comfortable indoor temperature is maintained at 70.0 degrees Fahrenheit. The hot water temperature in the residents’ shared bathroom was measured at 114.2 degrees Fahrenheit. LPA observed lighting in all rooms are adequate for the comfort and safety of the residents. Residents’ bathrooms are equipped with grab bars and non-skid mats. There is a minimum of one week supply of non-perishable and 2 day of perishable foods. Centrally stored medication and sharps were locked and inaccessible to residents. Smoke detectors and carbon monoxide detectors were in operating condition during visit. Fire extinguisher was last serviced on 01/04/2026. At 10:00AM, LPA reviewed five (5) resident files and three (3) staff files. The emergency disaster plan was last reviewed 01/20/2025. Quarterly emergency drills were last conducted 12/04/2025. A review of resident medications and the Medication Administration Record (MAR) found no outstanding errors. Continued on LIC809C..... 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 Continued from LIC809..... The following deficiencies were cited during the inspection: The backyard exit door is damaged and difficult to open during emergency. During file review, all residents were missing updated Appraisal Needs And Service Plans and Consent For Emergency Medical Treatment forms (LIC627C). Deficiencies are cited per Title 22 California Code of Regulations and listed on LIC809D. Failure to submit proof of corrections (POC) by plan of correction due date and/or any repeat deficiencies within a 12-month period may result in civil penalties. Exit interview conducted and a copy of this report, along with Appeal Rights, was provided to the administrator.
2025-06-19Annual Compliance VisitNo findings
Plain-language summary
On June 19, 2025, a state inspector conducted a case management visit related to an earlier complaint. The facility received education about working with the ombudsman office and was provided resources to understand the ombudsman's role. No violations were found.
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On 6/19/2025 at 12:30 pm, LPA conducted a case management in regraded to the complaint number: 15-AS-20250612114717 LPA provided education about Administrator collaboration with the ombudsman and provided resources to ADM to know more about the role of the ombudsman. Resources Provide: WIC chapter 11 PIN 22-32 ASC No deficiency issue on today's date.
2025-01-06Annual Compliance VisitNo findings
Plain-language summary
During a routine unannounced inspection, the facility was found to meet all requirements: rooms were clean and well-supplied, safety equipment including fire extinguishers and smoke detectors were operational, medications and hazardous items were properly secured, and staff had current certifications and background clearance. The administrator's certificate expires in November 2025, and the facility's liability insurance expires in May 2025, both of which will need renewal. No violations were cited.
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At around 9:00 am, Licensing Program Analyst (LPA) K. Nguyen arrived unannounced to conduct an annual required inspection and met with Administrator, Richard Gindlesberger. Administrator Certificate Number: 7001615740 Effective Date: 11/15/23 Expired Date: 11/14/2025 LPA inspected the facility inside and out including but not limited to 3 resident rooms, 2 bathrooms, kitchen, dining area and backyard. Hot water measured at 111 degrees Fahrenheit in one resident bathroom. There was sufficient supply of perishable and non perishable foods. Linen, towels and warm blankets were observed. Hygiene products were available to the residents. There was fire extinguisher observed that appeared full. Smoke detectors and carbon monoxide were tested and observed operational. First aid kit was complete. Disaster plan, complaint poster, Ombudsman poster and other required notices were posted on the wall in the dining area. Passageways and hallways were free of obstruction. Chemicals, medications as well as knives and other sharp objects were observed locked in different locations. Liability Insurance effective 5/04/2024 and expire on 5/4/2025. Fire Drill was last conducted on 12/11/2024. Emergency Disaster Plan last updated on 2/1/2024. At 11 am, LPA reviewed 5 client files and 2 staff files. All staff are fingerprint cleared and have current first aid and CPR training. LPA reviewed medication and log. No deficiencies cited during visit. Exit interview conducted and a copy of this report provided.
2024-01-29Annual Compliance VisitNo findings
Plain-language summary
On January 29, 2024, the state conducted a routine annual inspection of the facility. The inspector did not complete the full inspection on that date and indicated he would return later to finish it. No violations were found during the portion of the inspection that was completed.
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On 1/29/2024 at 1:00PM, Licensing Program Analyst (LPA) K. Nguyen arrived unannounced to conduct 1-Year Annual Required inspection. LPA met with Administrator, RICHARD W. GINDLESBERGER and explained the purpose of the visit. The required annual inspection is incomplete and LPA will return to complete inspection at a later date. No deficiencies cited during visit. Exit interview conducted and a copy of this report provided via email.
1 older inspection from 2022 are not shown in the free view.
1 older inspection from 2022 are not shown in the free view.
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