Galicia's Tulip Care Home #2
What is an RCFE with Memory Care?
A Residential Care Facility for the Elderly (RCFE) is a non-medical residential care home licensed by California CDSS under Health & Safety Code §1560. Residents receive help with daily living activities such as bathing, dressing, and medication management. An RCFE with a Memory Care designation is additionally required by California Title 22 (§87705 and §87706) to provide specialized staff training in dementia care, individualized care plans for residents with cognitive impairment, and appropriate supervision protocols — requirements that go beyond a standard RCFE license.
745 Cinnamon Court · Hayward, 94544
Record last updated April 20, 2026.
© Google Street View
Quick facts
Memory care context
Galicia's Tulip Care Home #2 is a California-licensed Residential Care Facility for the Elderly (RCFE) with a memory care designation, licensed for 6 residents. California Title 22 requires facilities serving dementia residents to meet specific standards under §87705 and §87706, covering individualized care plans, staff training in dementia care, and appropriate supervision. CDSS records include one citation under §87705 or §87706 (dementia care regulations). State records show 5 inspections with 16 total deficiencies: 7 Type A citations (actual harm to residents) and 9 Type B citations (potential for harm). One complaint has been investigated during the period on file. The most recent inspection was January 8, 2026.
Questions to ask on your tour
Based on Galicia's Tulip Care Home #2's state inspection record.
State records show 7 Type A deficiencies indicating actual harm to residents — what were the specific circumstances of these citations, and what corrective actions were implemented?
The facility received a citation under §87705 or §87706 related to dementia care requirements — what was the nature of this deficiency, and how has the care practice changed since?
With 16 total deficiencies across 5 inspections, what systemic changes have operators Rolando and Consuelo Galicia made to reduce recurring compliance issues?
One complaint was filed with CDSS during the inspection period — was this complaint substantiated, and what was the subject matter?
In a 6-bed home, how do you ensure adequate supervision for memory care residents during overnight hours and when a caregiver is unavailable?
State records
California CDSS · Community Care Licensing Division- License number
- 011441162
- License type
- RESIDENTIAL CARE ELDERLY
- License status
- LICENSED
- License expires
- Not yet indexed
- Licensed beds
- 6
- Operator
- Galicia, Rolando & Consuelo
Inspections & citations
5
reports on file
16
total deficiencies
7
Type A (actual harm)
1
dementia-care citations
InspectionJanuary 8, 2026· UnsubstantiatedNo deficiencies
Inspector: Kelly Nguyen
Unsubstantiated — CDSS investigated and did not find violations.
Inspector notes
Report Continued... Allegation: Staff physically abused resident - Unsubstantiated During the course of the investigation, interviews were conducted with the resident, facility staff, and other individuals with relevant knowledge. The resident did not provide information supporting that the staff had caused physical harm, and no witnesses corroborated the allegation. A review of facility records, including incident logs, medical documentation, and staff schedules, did not reveal evidence of physical abuse or injuries consistent with the allegation. Additionally, observations of staff-to-resident interactions during the investigation reflected appropriate conduct and compliance with care. LPA interviewed Resident 2 (R2), Resident 3 (R3), Resident 4 (R4), Resident 5 (R5), and Resident 6 (R6), all of whom stated that staff here did not physically abuse them. They all stated that the staff are kind and nice to them. Although the allegation was reported, there was insufficient evidence to support or validate the claim that staff physically abused the resident. Therefore, the allegation is determined to be unsubstantiated . An exit interview was conducted a copy of the report was provided.
InspectionDecember 30, 2024Type A3 deficiencies
Inspector notes
On this day at 8:45am, January 08, 2026, Licensing Program Analyst (LPA) K. Nguyen arrived unannounced to conduct an annual required inspection. LPA met with staff, Ruth Carreon, Perlita Peria and Perlita Peria, and informed us of the reason for visit. Administrator Consuelo 'Connie' Galicia was notified via phone and explained the purpose of ADM, who authorized Ruth Carreon to be with LPA in touring the facility. Administrator. ADM arrived at a later time. LPA toured the facility inside out with Ruth Carreon. LPA inspected the kitchen, dining area, staff quarter/office, bedrooms, bathrooms, front and backyards. Food supplies were observed good for 2 days of perishables and 7 days of non-perishables. Facility has smoke and carbon monoxide detectors that were tested and observed functionally. Hot water temperature in one of the bathrooms was tested and measured at 117 degrees Fahrenheit. Fire Drill was conducted on 10/20/25. Facility has effective liability insurance from 1/15/2025 to 1/15/2026. Fire extinguisher was last inspected on 1/3/26. Report Continues on LIC 809c… 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 LPA reviewed 2 staff and 6 residents records and 2 out of 2 staff are associated to the facility. Medications were checked and compared with doctor's orders and LIC622 Centrally Stored and Medication Records. Facility does not handle residents' cash resources. LPA observed the following: -10:30 am residents and staff medications unlocked in the staff quarter/office and residents’ medications in the kitchen counter and refrigerator. – clear during visit -10:35 am knives found in RM 2 drawer. Clear during visit -at 10:45 am Lysol wipe left unlocked underneath the bathroom sink- clear during visit -at 11:00 am Window blinds are not clean and are in disrepair. Deficiencies are cited from Title 22 California Code of Regulations, and listed on 809Ds. Failure to submit proof of corrections by plan of correction due dates, and any repeat violation within 12 month period may result in civil penalties. Deficiencies and plan and proof of corrections were discussed with the administrator. Exit interview conducted. Appeal Rights, LIC9098 Proof of Correction form and copy of this report provided.
(a) Except as specified in subsection (b), the licensee shall ensure that disinfectants, cleaning solutions, poisonous substances, knives, matches, tools, sharp objects, and other similar items which could pose a danger to residents are in locked storage and are not left unattended if outside the locked storage.
Based on observation, the licensee did not comply with the section cited above in Lysol wipe left unlocked underneath the bathroom sink, and knives found in RM 2 drawer which poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 01/08/2026 Plan of Correction 1 2 3 4 Staff locked the items. Administrator to in-service the staff and submit training topic with attendees signatures by 1/31/26.
(h) The following requirements shall apply to medications which are centrally stored: (2) Centrally stored medicines shall be kept in a safe and locked place that is not accessible to persons other than employees responsible for the supervision of the centrally stored medication.
Based on observation, the licensee did not comply with the section cited above in residents and staff medications unlocked in the staff quarter/office and residents’ medications in the kitchen counter and refrigerator, which poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 01/08/2026 Plan of Correction 1 2 3 4 Staff locked the items. Administrator to in-service the staff and submit training topic with attendees signatures by 1/31/26.
(c) All window screens shall be clean and maintained in good repair.
Based on observation, the licensee did not comply with the section cited above in window blinds are not clean and are in disrepair. which poses/posed a potential health, safety or personal rights risk to persons in care. POC Due Date: 01/15/2026 Plan of Correction 1 2 3 4 Administrator agrees to replace and clean all window blinds. Send proof to CCLD by POC date.
InspectionJanuary 30, 2024No deficiencies
Inspector: Kelly Nguyen
Inspector notes
On this day, December 30, 2024, Licensing Program Analyst (LPA) K. Nguyen arrived unannounced to conduct an annual required inspection. LPA met with staff, Ruth Carreon, Perlita Peria and Nimfa Boado, and informed the reason for visit. LPA called and spoke over the phone with Consuelo 'Connie' Galicia, licensee-administrator, who authorized Ruth Carreon to be with LPA in touring the facility. Administrator, Connie, arrived at 12:10 p.m. LPA toured the facility inside out with Ruth Carreon. LPA inspected the kitchen, dining area, staff quarter/office, bedrooms, bathrooms, front and backyards. Food supplies were observed good for 2 days of perishables and 7 days of non-perishables. Facility has smoke and carbon monoxide detectors that were tested and observed functional. Hot water temperature in one of the bathrooms was tested and measured at 105.4 degrees Fahrenheit. Emergency Disaster Plan last updated on 1/30/24. Fire Drill conducted on November 6, 2024. Liability Insurance expired on 1/15/2025. LPA reviewed 3 staff and 6 residents records and interviewed 2 staff and 2 residents. Medications were checked and compared with doctor's orders and LIC622 Centrally Stored and Medication Records. Facility does not handle residents' cash resources. No Deficiencies cited. Exit interview conducted with administrator and a copy of this report was provided.
ComplaintFebruary 2, 2023Type B1 deficiency
Inspector: Liridon Fici
Inspector notes
On 12/22/2022, at 10:00 AM, Licensing Program Analyst (LPA) Liridon Fici arrived unannounced to conduct an Annual Infection Control Visit. LPA was greeted by, Consuelo, Galicia Administrator (ADM) and explained the purpose of the visit. During the inspection, LPA toured facility including but not limited to front entrance, kitchen, common areas, hand washing stations, bedrooms, bathrooms, and backyard. LPA observed COVID-19 signage throughout the facility. Hand washing signs were posted at hand washing stations. LPA observed paper supplies and PPEs are sufficient. Facility has a sufficient 2-day perishable and 7-days non-perishable food supply. All sharps and toxins were locked up and inaccessible to residents in care. Common areas are disinfected frequently throughout the day. Water temperature is measured at 107.4 Degrees F. Fire extinguisher was last serviced on 4/8/2022. Facilities room temperature is maintained at 74 Degrees F. First aid kit is complete. Carbon monoxide and smoke detectors are functional. Facility passages inside and out are free of obstruction and does not pose a health and safety risk for persons in care. During record review, LPA observed facility has a copy of their Infection Control Plan and Disaster Plan on file Continue on Lic809-C 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 Continued from Lic809 The following deficiency was observed (see LIC 809D) and cited from the California Code of Regulations, Title 22. Failure to correct the deficiencies and/or repeat deficiencies within a 12-month period may result in civil penalties. At 10:20 AM, LPA observed R3 and R4 with half bed rails and no physicians order in residents files. Exit interview conducted with ADM, appeal rights provided along with a copy of this report.
87608(a)(3) Postural Supports: (a) Based on the individual's preadmission appraisal, and subsequent changes to that appraisal, the facility shall provide assistance and care for the resident in those activities of daily living which the resident is unable to do for himself/herself. Postural supports may be used under the following conditions. (3) …
Based on observation and record review, the licensee did not comply with the section cited above by not maintaining a copy of a physicians order for a half bed rail in R3 and R4's file, which poses a potential health, safety or personal rights risk to persons in care. POC Due Date: 01/05/2023 Plan of Correction 1 2 3 4 Licensee agreed to request a physicians order for half bed rail for R3 and R4 and to submit a copy of the physicians order to CCL by POC due date.
InspectionDecember 22, 2022Type A12 deficiencies
Inspector: Alicia Delmundo
Inspector notes
On this day, January 30, 2024, Licensing Program Analyst (LPA) Delmundo arrived unannounced to conduct an annual required inspection. LPA met with staff, Ruth Carreon, Perlita Peria and Nimfa Boado, and informed the reason for visit. LPA called and spoke over the phone with Consuelo 'Connie' Galicia, licensee-administrator, who authorized Ruth Carreon to be with LPA in touring the facility. Administrator and Rolando Galicia, licensee, arrived at 12:20 p.m. Facility has LIC9282 Infection Control Plan that was submitted on 12/30/22 along with Monkeypox Infection Control Plan. LPA toured the facility inside out with Ruth Carreon. LPA inspected the kitchen, dining area, staff quarter/office, bedrooms, bathrooms, front and backyards. Food supplies were observed good for 2 days of perishables and 7 days of non-perishables. Facility has smoke and carbon monoxide detectors that were tested, and observed functional. Hot water temperature in one of the bathrooms was tested and measured at 116.2 degrees Fahrenheit. LPA reviewed 4 staff and 5 residents records, and interviewed 2 staff and 2 residents. Medications were checked and compared with doctor's orders and LIC622 Centrally Stored and Medication Records. Facility does not handle residents' cash resources. LPA observed the following: -at 11:34 to 11:37 a.m., residents and staff medications unlocked in the staff quarter/office. -at 10:40 a.m., residents' medications in the kitchen counter and refrigerator. .....continued on 809C (page 2) 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 Page 2 -at 11:41 a.m., expired salad dressing in the refrigerator (expiration: 9/27/22). -at 11:49 a.m., medications in one of residents rooms. -at 11:55 a.m., ointments and saline solution in another residents' room. -at 11:57 a.m., denture cleaners in residents' ensuite bathroom. -at 12:02 p.m., Comet, Lysol and Mr. Clean cleaning agents and fabric disinfectant in the common bathroom cabinet. - trash cans in the staff quarter and bathrooms with no lids. -at 12:27 p.m., fire extinguisher fully charge; however tag showed last serviced 4/08/22. -at 2:00 p.m., LPA asked and per administrator they have not conducted disaster drill since COVID-19 pandemic. -at 2;15 p.m., staff (S3 and S4) have no LIC503 Health Screening and TB test on file. -at 2:57 to 3:15 p.m., residents (R2 and R3) LIC602A Physician's Report and LIC625 Appraisal/Needs and Services Plan are over a year old. -at 3:30 p.m., resident (R4) does not have Pre-admission Appraisal on file. -at 3:45 p.m., residents (R2 and R3) half bed rails do not have doctor's orders on file. -at 4:00 p.mident (R1) has doctor's order for Silodosine but facility does not have this medication. Per staff (S2), this medication has run out for 3 days. Dosage of Cranberry Extract in facility hand does not match the doctor's order on file. -at 4:15 p.m., resident's (R2) has total of 6 medications and Vitamin supplements but no doctor's order on file. The following updated/current documents were received on this day: 1. LIC308 Designation of Facility Responsibility 2. LIC500 Personnel Report 3. LIC610E Emergency Disaster Plan (9 pages) ....continued on 809C (page 3) 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 Page 3 Administrator to submit a copy of $3M Liability Insurance certificate by February 13, 2024. Deficiencies are cited from Title 22 California Code of Regulations, and listed on 809Ds. Failure to submit proof of corrections by plan of correction due dates, and any repeat violation within 12 month period may result in civil penalties. Deficiencies and plan and proof of corrections were discussed with the administrator. Exit interview conducted. Appeal Rights, LIC9098 Proof of Correction form and copy of this report provided.
(f) Solid waste shall be stored and disposed of as follows: (3) All containers, except movable bins, used for storage of solid wastes shall have tight-fitting covers on the containers; shall be in good repair; shall have external handles; and shall be leakproof and rodent-proof.
Based on observation, the licensee did not comply with the section cited above for trash cans not having lids which poseva potential health, safety and/or personal rights risk to persons in care. POC Due Date: 02/13/2024 Plan of Correction 1 2 3 4 Administrator to purchase trash bins with foot pedal operated lids and submit pictures 2/13/24.
(a) Disinfectants, cleaning solutions, poisons, firearms and other items which could pose a danger if readily available to clients shall be stored where inaccessible to clients.
Based on observation, the licensee did not comply with the section cited above for the following which pose immediate safety risks to presons in care: ointments and saline solution in residents' room; denture cleaners in residents' ensuite bathroom; Comet, Lysol and Mr. Clean cleaning agents and fabric disinfectant in the common bathroom cabinet. POC Due Date: 01/31/2024 Plan of Correction 1 2 3 4 Staff locked the items. Administrator to in-service the staff and submit training topic with att…
(h) The following requirements shall apply to medications which are centrally stored: (1) Medications shall be centrally stored under the following circumstances: (C) Because of potential dangers related to the medication itself, or due to physical arrangements in the facility and the condition or the habits of other persons in the facility, the …
Based on observation, the licensee did not comply with the section cited above for unlocked medications which poses an immediate health, safety and/or personal rights risk to persons in care POC Due Date: 02/01/2024 Plan of Correction 1 2 3 4 Staff locked the items. Administrator to in-service the staff and submit training topic with attendees signatures by 1/31/24.
(b) Each resident's record shall contain at least the following information: (15) The admission agreement and pre-admission appraisal, specified in Sections 87507, Admission Agreements and 87457, Pre-admission Appraisal.
Based on record review, the licensee did not comply with the section cited above in R4 not having Pre-admission Appraisal which poses a potential health and/or personal rights risk to persons in care. POC Due Date: 02/13/2024 Plan of Correction 1 2 3 4 Administrator to complete the appraisal and submit self-certification by 2/13/24.
(c) A facility shall conduct a drill at least quarterly for each shift. The type of emergency covered in a drill shall vary from quarter to quarter, taking into account different emergency scenarios. An actual evacuation of residents is not required during a drill. While a facility may provide an opportunity for residents to participate in a drill,…
Based on interview, the licensee did not comply with the section cited above for not conducting disaster drills as required which poses a potential safety and/or personal rights risk to persons in care. POC Due Date: 02/13/2024 Plan of Correction 1 2 3 4 Administrator stated she'll have the drills conducted. Copy to be submitted by 2/13/24.
87608 Postural Supports (a) Based on the individual's preadmission appraisal, and subsequent changes to that appraisal, the facility shall provide assistance and care for the resident in those activities of daily living which the resident is unable to do for himself/herself. Postural supports may be used under the following conditions. (3) A writt…
Based on observation and records review, the licensee did not comply with the section cited above for not having doctor's order for R2 and R3's half bed rails pose a potential safety and/or personal rights risk to persons in care. POC Due Date: 02/13/2024 Plan of Correction 1 2 3 4 Administrator to obtain doctor's orders and submit copies by 2/13/24.
87465 Incidental Medical and Dental Care (e) For every prescription and nonprescription PRN medication for which the licensee provides assistance there shall be a signed, dated written order from a physician, on a prescription blank, maintained in the residents file, and a label on the medication. Both the physician's order and the label shall con…
Based on record review, the licensee did not comply with the section cited above for no doctor's order for R2's medications and Vitamins which poses an immediate health and/or personal rights risk to persons in care. POC Due Date: 01/31/2024 Plan of Correction 1 2 3 4 Administrator to obtain copy of doctor's order and submit copy by 1/31/24.
87465 Incidental Medical and Dental Care (a) A plan for incidental medical and dental care shall be developed by each facility. The plan shall encourage routine medical and dental care and provide for assistance in obtaining such care, by compliance with the following: (4) The licensee shall assist residents with self-administered medications as n…
Based on record review, the licensee did not comply with the section cited above for facility not having Silodosine medication for R1 and dosage for 1 Cranberry fruit extract in facility's hand does not match the doctor's order which poses an immediate health and/or personal rights risk to persons in care. POC Due Date: 01/31/2024 Plan of Correction 1 2 3 4 Administrator to obtain the Silodosine medication and doctor's order for Cranberry extract. Proof to be submitted by 1/31/24.
87555 General Food Service Requirements (a) The total daily diet shall be of the quality and in the quantity necessary to meet the needs of the residents and shall meet the Recommended Dietary Allowances of the Food and Nutrition Board of the National Research Council. All food shall be selected, stored, prepared and served in a safe and healthful …
Based on observation, the licensee did not comply with the section cited above in expired salad dressing which poses an immediate health and/or personal rights risk to persons in care POC Due Date: 01/31/2024 Plan of Correction 1 2 3 4 Staff throw away the item. Administrator to in-service the staff and submit proof by 1/31/24.
87705 Care of Persons with Dementia (c) Licensees who accept and retain residents with dementia shall be responsible for ensuring the following: (5) Each resident with dementia shall have an annual medical assessment as specified in Section 87458, Medical Assessment, and a reappraisal done at least annually, both of which shall include a reassessme…
Based on record review, the licensee did not comply with the section cited above for R2 and R3's LIC602A Physician's Reports over a year old which pose a potential health and/or personal rights risk to persons in care. POC Due Date: 02/13/2024 Plan of Correction 1 2 3 4 Administrator stated she'll bring the residents to the doctor for medical appointments. Self-certification stating LIC602A are updated to be submitted by 2/13/24.
87463 Reappraisals (c) The licensee shall arrange a meeting with the resident, the resident’s representative, if any, appropriate facility staff, and a representative of the resident’s home health agency, if any, when there is significant change in the resident’s condition, or once every 12 months, whichever occurs first, as specified in Section 87…
Based on records review, the licensee did not comply with the section cited above in R2 andd R3's LIC625 over a year old which pose a potential health and/or personal rights risk to persons in care. POC Due Date: 02/13/2024 Plan of Correction 1 2 3 4 Administrator to update the LIC625 and submit self-certification by 2/13/24.
87411 Personnel Requirements - General (f) All personnel, including the licensee and administrator, shall be in good health, and physically and mentally capable of performing assigned tasks. Good physical health shall be verified by a health screening, including a chest x-ray or an intradermal test, performed by a physician not more than six (6) m…
Based on record review, the licensee did not comply with the section cited above in 2 staff not having LIC503 and TB test on file which pose a potential health and/or personal rights risk to persons in care. POC Due Date: 02/13/2024 Plan of Correction 1 2 3 4 Administrator to have the staff heatllt screened and TB tested and submit proof by 2/13/24.
Federal summary
CMS Care CompareNot a CMS-certified facility
California RCFEs (residential care facilities for the elderly) are licensed by the state, not by CMS. CMS data only applies to skilled nursing facilities or to CCRCs that operate a licensed SNF wing.
Family reviews
No reviews yet — be the first to share your experience
No published reviews yet. Use the button above to share your experience.