California · Hayward

Galicia's Tulip Care Home #2.

RCFE · Memory Care6 bedsDementia-trained staff
Facility · Hayward
A 6-bed RCFE · Memory Care with 15 citations on file.
Licensed beds
6
Last inspection
Jan 2026
Last citation
Jan 2026
Operated by
Galicia, Rolando & Consuelo
Snapshot

Small Memory Care Home in Hayward's Tennyson Area, reviewed on public record.

Galicia's Tulip Care Home #2

© Google Street View

Map showing location of Galicia's Tulip Care Home #2
© Mapbox · OpenStreetMap
Peer Comparison

Compared to 152 California facilities with a similar number of beds.

RCFE memory care · 36-month window. Higher percentile = better performance on inspection record. Source: California Dept. of Social Services · Community Care Licensing.

Severity rank
21st%
Weighted citations per bed.
peer median
0
100
Repeat rank
Not enough repeat citations
among peers to rank.
Repeat deficiencies as share of total.
Frequency rank
21st%
Deficiencies per inspection.
peer median
0
100

Rankings based on 36-month CDSS inspection data. Severity and frequency: fewer citations = higher percentile. Repeat rate: lower repeat citation share = higher percentile.

FACILITY WATCH · BETA

Galicia's Tulip Care Home #2 has 15 citations on record. Know the moment anything changes.

New findings, complaint investigations, or status changes — emailed to you free.

Save for comparison:
The Record

Citation history, plotted month by month.

15 deficiencies on record. Each bar is a month with a citation.

Peer median 19 · dashed
Last citation: JAN 2026. Compared against peer median (dashed).
peer median
JAN 2026
Jul 2024as of Jun 2026

Finding distribution

15 total · 36 months

Scope × Severity (CMS A–L)

Isolated
Pattern
Widespread
Sev 4 · IJ
J
K
L
Sev 3
G7
H
I
Sev 2
D8
E
F
Sev 1
A
B
C
The Rulebook

The rules that apply to this facility.

State requirements with the exact regulation citation, plain-language explanation, and a question to ask on tour. Rules this facility has been cited for appear first.

What dementia-care training must staff complete?22 CCR §87705 / HSC §1569.625
Cited Jan 2024+
Plain language

Because a facility markets dementia or Alzheimer's care, state law mandates higher training standards: 12 hours of initial dementia training (6 hours before a staff member works independently with residents, 6 more within the first 4 weeks), 8 hours of annual dementia in-service every year thereafter, and an administrator must include 8 hours of dementia-specific continuing education in every 2-year recertification cycle. Training must cover individualized care plans, behavioral expressions, appropriate supervision, and the facility's dementia care philosophy.

Ask on tour

Can you show me each direct-care staffer's most recent dementia training certificate, and tell me when their next refresher is due?

Tour Prep

Questions to ask before you visit.

A short pre-tour checklist tailored to Galicia's Tulip Care Home #2's record and state requirements.

01 /

State records show 7 Type A deficiencies indicating actual harm to residents — what were the specific circumstances of these citations, and what corrective actions were implemented?

Ask the operator on tour. Take notes and compare answers across facilities you visit.

02 /

The facility received a citation under §87705 or §87706 related to dementia care requirements — what was the nature of this deficiency, and how has the care practice changed since?

Ask the operator on tour. Take notes and compare answers across facilities you visit.

03 /

With 16 total deficiencies across 5 inspections, what systemic changes have operators Rolando and Consuelo Galicia made to reduce recurring compliance issues?

Ask the operator on tour. Take notes and compare answers across facilities you visit.

Full Inspection Record

Every inspection visit, verbatim.

4 inspections in the public record, most recent first. Click any row to expand — cited rows open automatically.

4
reports on file
15
total deficiencies
7
severe (Type A)
2026-01-08
Annual Compliance Visit
Type A · 3 findings

Plain-language summary

On January 8, 2026, the facility underwent a routine unannounced annual inspection, during which inspectors found several items that needed immediate correction: medications and hazardous items (knives and cleaning supplies) were left unsecured in accessible areas, and window blinds were dirty and in disrepair. All unsafe items were secured during the visit, and the facility was cited for these deficiencies. The facility has food and supplies for several days, working smoke and carbon monoxide detectors, current liability insurance, and up-to-date fire safety equipment.

Type A22 CCR §87309(a)
Verbatim citation text · 22 CCR §87309(a)

Based on observation, the licensee did not comply with the section cited above in Lysol wipe left unlocked underneath the bathroom sink, and knives found in RM 2 drawer which poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 01/08/2026 Plan of Correction 1 2 3 4 Staff locked the items. Administrator to in-service the staff and submit training topic with attendees signatures by 1/31/26.

Type A22 CCR §87465(h)(2)
Verbatim citation text · 22 CCR §87465(h)(2)

Based on observation, the licensee did not comply with the section cited above in residents and staff medications unlocked in the staff quarter/office and residents’ medications in the kitchen counter and refrigerator, which poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 01/08/2026 Plan of Correction 1 2 3 4 Staff locked the items. Administrator to in-service the staff and submit training topic with attendees signatures by 1/31/26.

Type B22 CCR §87303(c)
Verbatim citation text · 22 CCR §87303(c)

Based on observation, the licensee did not comply with the section cited above in window blinds are not clean and are in disrepair. which poses/posed a potential health, safety or personal rights risk to persons in care. POC Due Date: 01/15/2026 Plan of Correction 1 2 3 4 Administrator agrees to replace and clean all window blinds. Send proof to CCLD by POC date.

Read raw inspector notes

On this day at 8:45am, January 08, 2026, Licensing Program Analyst (LPA) K. Nguyen arrived unannounced to conduct an annual required inspection. LPA met with staff, Ruth Carreon, Perlita Peria and Perlita Peria, and informed us of the reason for visit. Administrator Consuelo 'Connie' Galicia was notified via phone and explained the purpose of ADM, who authorized Ruth Carreon to be with LPA in touring the facility. Administrator. ADM arrived at a later time. LPA toured the facility inside out with Ruth Carreon. LPA inspected the kitchen, dining area, staff quarter/office, bedrooms, bathrooms, front and backyards. Food supplies were observed good for 2 days of perishables and 7 days of non-perishables. Facility has smoke and carbon monoxide detectors that were tested and observed functionally. Hot water temperature in one of the bathrooms was tested and measured at 117 degrees Fahrenheit. Fire Drill was conducted on 10/20/25. Facility has effective liability insurance from 1/15/2025 to 1/15/2026. Fire extinguisher was last inspected on 1/3/26. Report Continues on LIC 809c… 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 LPA reviewed 2 staff and 6 residents records and 2 out of 2 staff are associated to the facility. Medications were checked and compared with doctor's orders and LIC622 Centrally Stored and Medication Records. Facility does not handle residents' cash resources. LPA observed the following: -10:30 am residents and staff medications unlocked in the staff quarter/office and residents’ medications in the kitchen counter and refrigerator. – clear during visit -10:35 am knives found in RM 2 drawer. Clear during visit -at 10:45 am Lysol wipe left unlocked underneath the bathroom sink- clear during visit -at 11:00 am Window blinds are not clean and are in disrepair. Deficiencies are cited from Title 22 California Code of Regulations, and listed on 809Ds. Failure to submit proof of corrections by plan of correction due dates, and any repeat violation within 12 month period may result in civil penalties. Deficiencies and plan and proof of corrections were discussed with the administrator. Exit interview conducted. Appeal Rights, LIC9098 Proof of Correction form and copy of this report provided.

2025-12-30
Annual Compliance Visit
No findings
Inspector · Kelly Nguyen

Plain-language summary

A complaint alleged that staff physically abused a resident, but the investigation found no evidence to support it. The resident did not report being harmed, witnesses did not corroborate the allegation, medical records showed no injuries, and observations of staff interactions showed appropriate care. Other residents interviewed stated that staff treat them kindly.

Read raw inspector notes

Report Continued... Allegation: Staff physically abused resident - Unsubstantiated During the course of the investigation, interviews were conducted with the resident, facility staff, and other individuals with relevant knowledge. The resident did not provide information supporting that the staff had caused physical harm, and no witnesses corroborated the allegation. A review of facility records, including incident logs, medical documentation, and staff schedules, did not reveal evidence of physical abuse or injuries consistent with the allegation. Additionally, observations of staff-to-resident interactions during the investigation reflected appropriate conduct and compliance with care. LPA interviewed Resident 2 (R2), Resident 3 (R3), Resident 4 (R4), Resident 5 (R5), and Resident 6 (R6), all of whom stated that staff here did not physically abuse them. They all stated that the staff are kind and nice to them. Although the allegation was reported, there was insufficient evidence to support or validate the claim that staff physically abused the resident. Therefore, the allegation is determined to be unsubstantiated . An exit interview was conducted a copy of the report was provided.

2024-12-30
Annual Compliance Visit
No findings
Inspector · Kelly Nguyen

Plain-language summary

This was a routine annual inspection on December 30, 2024, where the inspector toured the facility, reviewed staff and resident records, checked medications against doctor's orders, and tested safety systems including smoke detectors, carbon monoxide detectors, and hot water temperature. No violations were found.

Read raw inspector notes

On this day, December 30, 2024, Licensing Program Analyst (LPA) K. Nguyen arrived unannounced to conduct an annual required inspection. LPA met with staff, Ruth Carreon, Perlita Peria and Nimfa Boado, and informed the reason for visit. LPA called and spoke over the phone with Consuelo 'Connie' Galicia, licensee-administrator, who authorized Ruth Carreon to be with LPA in touring the facility. Administrator, Connie, arrived at 12:10 p.m. LPA toured the facility inside out with Ruth Carreon. LPA inspected the kitchen, dining area, staff quarter/office, bedrooms, bathrooms, front and backyards. Food supplies were observed good for 2 days of perishables and 7 days of non-perishables. Facility has smoke and carbon monoxide detectors that were tested and observed functional. Hot water temperature in one of the bathrooms was tested and measured at 105.4 degrees Fahrenheit. Emergency Disaster Plan last updated on 1/30/24. Fire Drill conducted on November 6, 2024. Liability Insurance expired on 1/15/2025. LPA reviewed 3 staff and 6 residents records and interviewed 2 staff and 2 residents. Medications were checked and compared with doctor's orders and LIC622 Centrally Stored and Medication Records. Facility does not handle residents' cash resources. No Deficiencies cited. Exit interview conducted with administrator and a copy of this report was provided.

2024-01-30
Annual Compliance Visit
Type A · 12 findings
Inspector · Alicia Delmundo

Plain-language summary

During an unannounced annual inspection on January 30, 2024, inspectors found multiple medication safety issues, including medications left unlocked and unsecured in common areas, medications not matching doctor's orders, and medications the facility was out of stock on for days. Other deficiencies included expired food in the refrigerator, cleaning chemicals stored where residents could access them, unlicensed staff members on duty, missing or outdated medical records for residents, and no disaster drills conducted since the pandemic began. The facility was required to submit a plan for correcting these violations.

Type A22 CCR §87309(a)
Verbatim citation text · 22 CCR §87309(a)

Based on observation, the licensee did not comply with the section cited above for the following which pose immediate safety risks to presons in care: ointments and saline solution in residents' room; denture cleaners in residents' ensuite bathroom; Comet, Lysol and Mr. Clean cleaning agents and fabric disinfectant in the common bathroom cabinet. POC Due Date: 01/31/2024 Plan of Correction 1 2 3 4 Staff locked the items. Administrator to in-service the staff and submit training topic with attendees signatures by 1/31/24.

Type A22 CCR §87465(h)(1)(C)
Verbatim citation text · 22 CCR §87465(h)(1)(C)

Based on observation, the licensee did not comply with the section cited above for unlocked medications which poses an immediate health, safety and/or personal rights risk to persons in care POC Due Date: 02/01/2024 Plan of Correction 1 2 3 4 Staff locked the items. Administrator to in-service the staff and submit training topic with attendees signatures by 1/31/24.

Type B22 CCR §87303(f)(3)
Verbatim citation text · 22 CCR §87303(f)(3)

Based on observation, the licensee did not comply with the section cited above for trash cans not having lids which poseva potential health, safety and/or personal rights risk to persons in care. POC Due Date: 02/13/2024 Plan of Correction 1 2 3 4 Administrator to purchase trash bins with foot pedal operated lids and submit pictures 2/13/24.

Type B22 CCR §87506(b)(15)
Verbatim citation text · 22 CCR §87506(b)(15)

Based on record review, the licensee did not comply with the section cited above in R4 not having Pre-admission Appraisal which poses a potential health and/or personal rights risk to persons in care. POC Due Date: 02/13/2024 Plan of Correction 1 2 3 4 Administrator to complete the appraisal and submit self-certification by 2/13/24.

Type B
Verbatim citation text

Based on interview, the licensee did not comply with the section cited above for not conducting disaster drills as required which poses a potential safety and/or personal rights risk to persons in care. POC Due Date: 02/13/2024 Plan of Correction 1 2 3 4 Administrator stated she'll have the drills conducted. Copy to be submitted by 2/13/24.

Type B22 CCR §87608(a)(3)
Verbatim citation text · 22 CCR §87608(a)(3)

Based on observation and records review, the licensee did not comply with the section cited above for not having doctor's order for R2 and R3's half bed rails pose a potential safety and/or personal rights risk to persons in care. POC Due Date: 02/13/2024 Plan of Correction 1 2 3 4 Administrator to obtain doctor's orders and submit copies by 2/13/24.

Type A22 CCR §87465(e)
Verbatim citation text · 22 CCR §87465(e)

Based on record review, the licensee did not comply with the section cited above for no doctor's order for R2's medications and Vitamins which poses an immediate health and/or personal rights risk to persons in care. POC Due Date: 01/31/2024 Plan of Correction 1 2 3 4 Administrator to obtain copy of doctor's order and submit copy by 1/31/24.

Type A22 CCR §87465(a)(4)
Verbatim citation text · 22 CCR §87465(a)(4)

Based on record review, the licensee did not comply with the section cited above for facility not having Silodosine medication for R1 and dosage for 1 Cranberry fruit extract in facility's hand does not match the doctor's order which poses an immediate health and/or personal rights risk to persons in care. POC Due Date: 01/31/2024 Plan of Correction 1 2 3 4 Administrator to obtain the Silodosine medication and doctor's order for Cranberry extract. Proof to be submitted by 1/31/24.

Type A22 CCR §87555(a)
Verbatim citation text · 22 CCR §87555(a)

Based on observation, the licensee did not comply with the section cited above in expired salad dressing which poses an immediate health and/or personal rights risk to persons in care POC Due Date: 01/31/2024 Plan of Correction 1 2 3 4 Staff throw away the item. Administrator to in-service the staff and submit proof by 1/31/24.

Type B22 CCR §87705(c)(5)
Verbatim citation text · 22 CCR §87705(c)(5)

Based on record review, the licensee did not comply with the section cited above for R2 and R3's LIC602A Physician's Reports over a year old which pose a potential health and/or personal rights risk to persons in care. POC Due Date: 02/13/2024 Plan of Correction 1 2 3 4 Administrator stated she'll bring the residents to the doctor for medical appointments. Self-certification stating LIC602A are updated to be submitted by 2/13/24.

Type B22 CCR §87463(c)
Verbatim citation text · 22 CCR §87463(c)

Based on records review, the licensee did not comply with the section cited above in R2 andd R3's LIC625 over a year old which pose a potential health and/or personal rights risk to persons in care. POC Due Date: 02/13/2024 Plan of Correction 1 2 3 4 Administrator to update the LIC625 and submit self-certification by 2/13/24.

Type B22 CCR §87411(f)
Verbatim citation text · 22 CCR §87411(f)

Based on record review, the licensee did not comply with the section cited above in 2 staff not having LIC503 and TB test on file which pose a potential health and/or personal rights risk to persons in care. POC Due Date: 02/13/2024 Plan of Correction 1 2 3 4 Administrator to have the staff heatllt screened and TB tested and submit proof by 2/13/24.

Read raw inspector notes

On this day, January 30, 2024, Licensing Program Analyst (LPA) Delmundo arrived unannounced to conduct an annual required inspection. LPA met with staff, Ruth Carreon, Perlita Peria and Nimfa Boado, and informed the reason for visit. LPA called and spoke over the phone with Consuelo 'Connie' Galicia, licensee-administrator, who authorized Ruth Carreon to be with LPA in touring the facility. Administrator and Rolando Galicia, licensee, arrived at 12:20 p.m. Facility has LIC9282 Infection Control Plan that was submitted on 12/30/22 along with Monkeypox Infection Control Plan. LPA toured the facility inside out with Ruth Carreon. LPA inspected the kitchen, dining area, staff quarter/office, bedrooms, bathrooms, front and backyards. Food supplies were observed good for 2 days of perishables and 7 days of non-perishables. Facility has smoke and carbon monoxide detectors that were tested, and observed functional. Hot water temperature in one of the bathrooms was tested and measured at 116.2 degrees Fahrenheit. LPA reviewed 4 staff and 5 residents records, and interviewed 2 staff and 2 residents. Medications were checked and compared with doctor's orders and LIC622 Centrally Stored and Medication Records. Facility does not handle residents' cash resources. LPA observed the following: -at 11:34 to 11:37 a.m., residents and staff medications unlocked in the staff quarter/office. -at 10:40 a.m., residents' medications in the kitchen counter and refrigerator. .....continued on 809C (page 2) 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 Page 2 -at 11:41 a.m., expired salad dressing in the refrigerator (expiration: 9/27/22). -at 11:49 a.m., medications in one of residents rooms. -at 11:55 a.m., ointments and saline solution in another residents' room. -at 11:57 a.m., denture cleaners in residents' ensuite bathroom. -at 12:02 p.m., Comet, Lysol and Mr. Clean cleaning agents and fabric disinfectant in the common bathroom cabinet. - trash cans in the staff quarter and bathrooms with no lids. -at 12:27 p.m., fire extinguisher fully charge; however tag showed last serviced 4/08/22. -at 2:00 p.m., LPA asked and per administrator they have not conducted disaster drill since COVID-19 pandemic. -at 2;15 p.m., staff (S3 and S4) have no LIC503 Health Screening and TB test on file. -at 2:57 to 3:15 p.m., residents (R2 and R3) LIC602A Physician's Report and LIC625 Appraisal/Needs and Services Plan are over a year old. -at 3:30 p.m., resident (R4) does not have Pre-admission Appraisal on file. -at 3:45 p.m., residents (R2 and R3) half bed rails do not have doctor's orders on file. -at 4:00 p.mident (R1) has doctor's order for Silodosine but facility does not have this medication. Per staff (S2), this medication has run out for 3 days. Dosage of Cranberry Extract in facility hand does not match the doctor's order on file. -at 4:15 p.m., resident's (R2) has total of 6 medications and Vitamin supplements but no doctor's order on file. The following updated/current documents were received on this day: 1. LIC308 Designation of Facility Responsibility 2. LIC500 Personnel Report 3. LIC610E Emergency Disaster Plan (9 pages) ....continued on 809C (page 3) 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 Page 3 Administrator to submit a copy of $3M Liability Insurance certificate by February 13, 2024. Deficiencies are cited from Title 22 California Code of Regulations, and listed on 809Ds. Failure to submit proof of corrections by plan of correction due dates, and any repeat violation within 12 month period may result in civil penalties. Deficiencies and plan and proof of corrections were discussed with the administrator. Exit interview conducted. Appeal Rights, LIC9098 Proof of Correction form and copy of this report provided.

1 older inspection from 2022 are not shown in the free view.

1 older inspection from 2022 are not shown in the free view.

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