Princess Lodge.
Princess Lodge is Ranked in the bottom 12% on citation severity among California peers with 8 CDSS citations on record; last inspected Feb 2026.
A medium home, reviewed on public record.
Compared to 26 California facilities with a similar number of beds.
RCFE memory care · 36-month window. Higher percentile = better performance on inspection record. Source: California Dept. of Social Services · Community Care Licensing.
among peers to rank.
Rankings based on 36-month CDSS inspection data. Severity and frequency: fewer citations = higher percentile. Repeat rate: lower repeat citation share = higher percentile.
FACILITY WATCH · BETA
Princess Lodge has 8 citations on record. Know the moment anything changes.
New findings, complaint investigations, or status changes — emailed to you free.
Citation history, plotted month by month.
8 deficiencies on record. Each bar is a month with a citation.
Finding distribution
8 total · 36 monthsScope × Severity (CMS A–L)
The rules that apply to this facility.
State requirements with the exact regulation citation, plain-language explanation, and a question to ask on tour. Rules this facility has been cited for appear first.
Plain language
Because a facility markets dementia or Alzheimer's care, state law mandates higher training standards: 12 hours of initial dementia training (6 hours before a staff member works independently with residents, 6 more within the first 4 weeks), 8 hours of annual dementia in-service every year thereafter, and an administrator must include 8 hours of dementia-specific continuing education in every 2-year recertification cycle. Training must cover individualized care plans, behavioral expressions, appropriate supervision, and the facility's dementia care philosophy.
Ask on tour
“Can you show me each direct-care staffer's most recent dementia training certificate, and tell me when their next refresher is due?”
Questions to ask before you visit.
A short pre-tour checklist tailored to Princess Lodge's record and state requirements.
The facility has 6 serious citations on file across all inspections — can you provide your corrective-action plan for each cited item, and show families any documentation of remediation steps taken?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
One complaint is on file with CDSS — was it substantiated, and what remediation did the facility take in response to substantiated findings?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
The facility is cited under Title 22 §87705 or §87706 for dementia-care requirements — can you provide the written dementia-care program required by §87705 and show how it addresses the specific deficiency that was cited?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
Every inspection visit, verbatim.
5 inspections in the public record, most recent first. Click any row to expand — cited rows open automatically.
2026-02-19Other VisitNo findings
Plain-language summary
This was a routine annual inspection where the facility was found to be clean, safe, and well-maintained, with proper food storage, medication security, and resident rooms equipped with necessary furnishings and functioning utilities. During the inspection, an uncovered heater in one resident room was identified as a safety concern, and the administrator immediately removed it from the room. No violations were cited.
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Licensing Program Analyst (LPA) Marcella Tarin conducted an unannounced annual inspection and met with Administrator (ADM) Rica Uy. LPA stated the purpose of the visit. LPA toured the interior and exterior of the facility with ADM to include the kitchen, resident rooms, dining room, bathrooms, back and front of the facility. All exit and passageways were free and clear of obstruction. The facility was observed to be clean, safe, sanitary and in good repair. LPA toured the kitchen area and observed a perishable food supply of at least two days and a non-perishable food supply of at least seven days. LPA observed refrigerator temperature at 40 F and Freezer at 0 F. LPA observed the medication storage area, knives storage area, and cleaning product storage area as locked and inaccessible to residents in care. Fire extinguishers were last inspected on 2/3/2026. The facility smoke detector and sprinkler system were inspected on 4/7/2025 by a third party vendor and passed inspection The facility emergency drill log was reviewed. The facility's last drill was on 11/20/2025. LPA toured 10 resident bedrooms. All 10 resident rooms have a bed, functioning lights, dresser/table, bedding and space for personal belongings. LPA toured 6 bathrooms. All 6 bathrooms had hand soap, paper towels, functioning lights, and covered trash bins. LPA measured water temperature with a range of 105 F to 112.7 F. Page 1 of 2 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 During inspection of Resident Room #6, LPA observed a heater that did not have a protective cover/mechanism. LPA was able to touch the heater and felt heat radiating. LPA advised ADM to ensure heating devices shall have protective mechanisms or other measures to prevent access to the device. LPA reviewed Title 22 Regulation 87307 Personal Accommodations and Services with ADM. ADM stated understanding of the regulation. During visit, ADM removed the heater from the resident room. LPA reviewed 3 resident records. Resident records included emergency contact information, physician’s report, needs and service plans, and personal rights. LPA reviewed 3 resident’s Centrally Stored Medication and Destruction Records (CSMDR’s). LPA reviewed 3 staff records. Staff records included fingerprint background clearance, medical assessment with TB result, personnel record, and staff training. No deficiencies were cited during today's visit per California Code of Regulations Title 22. An exit interview was conducted with Administrator (ADM) Rica Uy and a signed copy of this report was provided. Page 2 of 2 END OF REPORT
2025-04-24Annual Compliance VisitNo findings
Plain-language summary
This was a follow-up visit on April 26, 2026, to check whether the facility had corrected deficiencies found during an annual inspection in February 2025. The inspectors found that the facility had repaired the bathroom drywall and kitchen sink, fixed the backyard fence, and cleaned the refrigerator, and no new deficiencies were noted.
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Licensing Program Analyst (LPA) Marcella Tarin arrived unannounced to conduct a Case Management-Deficiencies visit to follow up on deficiencies that were issued on 2/13/2025. LPA Tarin met with Staff S1 Rica Uy. LPA stated the purpose of the visit. S1 called Administrator (ADM) Olivia Velasquez via phone, ADM states she was out of the area. ADM authorized S1 to sign on her behalf. S1 states the facility has 18 residents and 5 staff. On 2/13/2025 LPAs Manuel Monter and Kenneth Madrigal conducted the facility's annual inspection. Deficiencies were issued and a Plan of Correction (POC) was developed with the ADM. The ADM stated they would repair and correct the deficiencies cited, and submit a statement of understanding by the POC due dates of 2/14/2025 and 2/20/2025. The POCs were submitted to the Department. LPA Tarin inspected the facility and it was observed to be clean, safe and in sanitary condition. LPA did not observe any leaks in the facility. LPA observed the following: dry wall in the facility bathroom has been repaired, the refrigerator is free of ice buildup, the back wall of the facility kitchen sink has also be repaired. LPA observed the backyard fence was repaired and not propped with a stick. LPA reviewed Resident R1-R4's records and observed completed needs and services plans. LPA reviewed Staff S2-S4's records and observed signed physicians reports. No deficiencies were cited during today's visit. An exit interview was conducted with S1 and a signed copy of this report was provided.
2025-02-13Other VisitType A · 4 findings
Plain-language summary
On February 13, 2025, inspectors conducted a required annual inspection and found multiple maintenance and safety issues: exposed drywall and wall damage in several bathrooms and kitchen areas, water leakage in a hallway, a damaged ceiling, a detergent container left accessible to residents in an unlocked bedroom, a stained refrigerator with food on the ground, garden tools and chemicals accessible outside near resident rooms, a loose wooden ramp handrail, and a detached screen door. The facility was also cited for incomplete resident assessment forms and three of four staff members missing required physician health screening forms; inspectors issued a $250 penalty for repeat violations of maintenance and operation standards previously cited in February 2024.
“Based on observation the licensee did not comply with the section cited above. Based on the totality of today's visit, LPAs observed a leaks in the facility, drywall missing in the facility bathroom, fridge's ice buildup perpenicular to room 6, wall above the kitchen facuet, screen doors obsevred not attached, backyard fence being propped by stick, LPAs noted other issues on report. This poses/posed a potential health, safety or personal rights risk to persons in care. POC Due Date: 02/20/2025 Plan of Correction 1 2 3 4 AD stated that she will provide POC by the due date with detailed information in a document regarding the work plans for each individual issues found in today's visit. AD stated she will send photographs when they resolve these issues.”
“Based on record review, the licensee did not comply with the section cited above. LPAs requested to review R1 to R4's Care Plans/Needs & Services Plan. AD stated the form was not completed. This poses/posed a potential health, safety or personal rights risk to persons in care. POC Due Date: 02/20/2025 Plan of Correction 1 2 3 4 AD stated that she will provide all Care Plans for R1 to R4 and send LPA a copy. ADM will send by POC date.”
“Based on observations the licensee did not comply with the section cited above. LPAs observed laudnry detergent accessible in bedroom #10. LPAs observed tools accesible to residents in the backyard. LPAs observed storage shed window open with toxics and tools accesible via window. LPAs observed tools and detergent in second story staff area accesible to resident in care. This poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 02/14/2025 Plan of Correction 1 2 3 4 Staff removed toxics/detergents during visits. AD will send a Letter of Understanding regarding the regulation and the importance of ensuring that disinfectants, cleaning solutions, poisonous substances, knives, matches, tools, sharp objects, and other similar items which could pose a danger to residents are in locked storage and are not left unattended if outside the locked storage.”
“Based on record review, the licensee did not comply with the section cited above. 3 out 4 staff health screeening forms were not signed by the phsyican. This poses/posed a potential health, safety or personal rights risk to persons in care. POC Due Date: 02/20/2025 Plan of Correction 1 2 3 4 AD will submit a copy of all the 3, signed by the phsycian, staff health screening forms by POC due date.”
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On February 13, 2025, at 12:45 PM, Licensing Program Analysts (LPA), Kenneth Madrigal and Manuel Monter, conducted an unannounced Required 1 - Year Visit. LPAs stated the purpose of the inspection visit and met with Staff 1 (S1) who contacted Olivia Velasquez, Administrator Designee (AD) and was granted entry to the facility. Olivia stated that “Judith Morales, the Administrator (ADM) is out of the country.” LPAs called Judith Morales on the phone, but ADM did not pick up the phone, so LPAs left a voicemail. AD stated there are 7 facility staff, and 17 residents present at the time of the visit. The facility has 16 resident rooms, 8 resident bathrooms, one dining room, two living rooms, one office, one kitchen area, one laundry area, one storage area, and 98 sprinklers. During today's visit, the LPAs toured the facility inside and out with AD. In the kitchen area, all the sharps and chemicals are locked and inaccessible to residents in care. In the kitchen area, a portion of the wall above the faucet and below the glass wood cabinet has exposed drywall. The facility room temperature is 75 degrees Fahrenheit. In the hallway leading to the storage room and perpendicular to the laundry room, there is a water leakage. (Photographs were taken.) In the bathroom between resident rooms 6 and 5, there are exposed wall. The bathroom between resident room 1 and two, S1 stated that there was plumbing issues. AD stated "the drain backed up happened this morning and the maintenance worker is resolving it." Across from the washer and dryer machine, there is a ceiling wall that is damaged. In bedroom #10, LPAs observed a container of Ultra Clean Detergent which the door of bedroom #10 was not locked and the door was open and was accessible to residents in care. S1 removed the detergent during the visit. LPAs observed the bathroom near resident room 15, the wall had stains and the ceiling fan had lint. LPAs observed the fridge perpendicular to resident room #6 had stains and ice buildup and observed food on the ground. See LIC 809C. Page 1 of 3. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 Pursuant to California Code of Regulations (CCR), Title 22, Division 6, deficiencies are being cited during today's visit based on LPAs observations, please see LIC 809D. The Department is issuing an immediate civil penalty of $250 for each repeat violation for the following deficiencies: 87303 Maintenance and Operation (a) was cited on February 22, 2024. An Exit Interview was conducted with the Administrator Designee which includes the review of this Evaluation Report and a provided copy of this report to the Administrator Designee. Appeal Rights were provided to AD. END OF REPORT. Page 3 of 3. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 While touring the backyard, LPAs observed directly next to the bedroom 16 exit outside, has a garden tool that is accessible to residents in care. LPAs observed a storage shed next to the gazebo which had a window opened with tools and chemicals when reaching the window. LPAs observed the wood fence being propped to prevent the fence from falling. In the outside premises, the exterior door of Room #12, the screen door is not attached. In the exterior, one of the wood handrails for the ramp for Room #3 is fragile and wiggles when used as support. When entering the second story directly from the outside, LPAs observed in front of staff rooms, chemicals and tools are accessible to residents in care. LPAs randomly tested three (3) resident bathrooms where the water temperature is recorded between 112 to 116 degrees Fahrenheit. In the living room, there were facility activities occurring for the residents such as music performance. Based on a review, the fire department conducted an inspection of for the sprinkler system which was in February 2024. The fire extinguisher was last serviced on January 8, 2025. LPAs reviewed 4 Resident Records and 4 Staff Records. LPAs requested to review R1 to R4’s Appraisals Needs and Services. AD stated, “forms have not been filled out yet.” 3 out of 4 staff records did not have a signed Health Screening form by the Physician. LPAs also reviewed the Centrally Stored Medication and Destruction Record for 4 residents. LPAs reviewed facility disaster drill log, which stated January 25, 2025, was the last drill conducted. Additionally, LPAs audited the First Aid Kit, which has all the tools and equipment necessary for an emergency such as tweezers and scissors. LPAs requested a copy of the updated facility sketch plan. See LIC 809 C. Page 2 of 3.
2024-02-22Annual Compliance VisitType A · 4 findings
Plain-language summary
This was a continuation of the facility's required annual inspection conducted on February 14, 2024. Inspectors found multiple safety hazards: a greasy kitchen range hood that could pose immediate danger, a blocked emergency exit in the conference room with stored items and furniture, open tools near the maintenance shed accessible to residents, equipment obstructing the emergency exit pathway at the front of the facility, two expired medications that were not properly discarded, and medication records that did not match what was stored. Staff training and personnel records were found to be current.
“Based on observation the licensee did not comply with the section cited above. LPA observed accumulated grease and grime on the vent hood and used paper towel that was stuck in between the vent hood and the cabinet, and a paper towel left on the left corner of the griddle, which poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 02/23/2024 Plan of Correction 1 2 3 4 Licensee stated that they will send a plan of correction (POC) by the due date and will have the vent hood cleaned and maintained and remind staff to report to administrator any maintenance concerns as soon as possible to ensure the health and safety of residents in care.”
“Based on observation the licensee did not comply with the section cited above. LPA observed large items obstructing a designated emergency exit door in the conference room behind the accordion door, a large recliner seat by the exit doorway, large dumpster bin that was obstructing the gate and walkway designated for emergency exit and a wheel burrow containing asphalt, which poses an immediate health, safety or personal rights risk to persons in care POC Due Date: 02/23/2024 Plan of Correction 1 2 3 4 LIcensee stated that a plan of correction (POC) will be submitted to address obstruction from designated exits and walkways. Licensee stated they willl move the dumpster bin and make room in another area of the facility to store items that is currently blocking the emergency exit door in the conference room.”
“Based on observation, the licensee did not comply with the section cited above. LPA observed tools and paint sprays in the open inside the gazebo left unattended, which poses an immediate health, safety or personal rights risk to persons in care POC Due Date: 02/23/2024 Plan of Correction 1 2 3 4 Licensee stated that a plan of correction (POC) will be submitted on the due date and will remove the tools in the gazebo. Licensee stated that he/she will remind the maintenance person not to leave tools in the open unattended and when tools are not in use to keep it in a locked and inaccessible.”
“Based on observation and record review the licensee did not comply with the section cited above. Licensee did not discard and maintain record of expired medication R1 and R3 has a medication that was not prescribed in their centrally stored medication bin, which poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 02/23/2024 Plan of Correction 1 2 3 4 Licensee stated he/she will send a plan of correction (POC) by due date. Licensee will conduct medication training to med techs to ensure proper documentation of medications received and needs to be discarded.”
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This is a continuation of the required annual inspection done on 2/14/2024. Licensing Program Analyst (LPA) Maria (Mita) Partoza conducted an unannounced continuation visit for the required annual inspection and met with administrator/house manager (ADM/HM) Randi Cabrera. Current census during today's visit is 20 residents 1 out of 20 is in rehabilitation, and 19 staff. LPA observed that the kitchen has a commercial grade gas stove with griddle and range hood. LPA observed that the range hood accumulated grease and grime that could pose imminent danger to persons in care. A used paper towel was observed stuck between the vent hood and the cabinet on the top left side. A used paper towel was placed on the griddle left bottom corner (photos were taken). Water temperatures for the bathroom and the kitchen was measured and ranges from 105 degrees Fahrenheit to 120 degrees Fahrenheit. During inspection of the facility, LPA observed that the conference room had an accordion door, behind the accordion door are facility’s decorating supplies (Christmas decors), 2 oxygen tanks, some furniture, and unused wheelchairs. The items in the room obstructed a designated emergency exit door. LPA observed a recliner upon exiting the door from the conference room, which obstructs the access to the walkway. LPA toured the residents’ and observed that emergency exits from the resident's room are clear from any obstructions, sliding doors are working and door alarms are in good working condition. LPA observed that residents’ rooms and common areas are clean and well maintained. All bathrooms have anti-skid mat and grab bars, sufficient supply of toilet rolls and paper towels. Resident rooms have ample storage, sufficient area for visiting families and clean beddings. Walkways inside the facility is clean and free from obstructions. continued to page 2 LIC 809C 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 Continued from Page 1 - LIC 809 page 2 of 3 While inspecting the exterior perimeter and the backyard LPA observed a gazebo near the maintenance shed with tools that are in the open and can easily be accessed and poses imminent danger to persons in care. From the kitchen exit to the exterior, LPA observed a garbage dumpster, a wheel burrow and asphalt compactor obstructing the walkway and gate towards the front exterior of the facility and designated as an emergency exit, LPA reviewed 5 resident records herein referred to as R1 to R5, and their centrally stored medication and destruction record (CSMDR). LPA observed that R1 has two expired medication that was not discarded and noted on the destruction record. R3 has medication that was not listed on the CSMDR. LPA reviewed the 5 staff record, herein referred to as S1 to S5 and found training and personnel record updated. The following deficiencies were cited based on the California Code of Regulations (CCR) Title 22. Deficiencies were observed on 2/14/2024 inspection and today's visit. (87303)(a) The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors . 80087(d) Buildings and Grounds- All outdoor and indoor passageways, stairways, inclines, ramps, open porches and other areas of potential hazard shall be kept free of obstruction. 87705 Care of Persons with Dementia (f)The following shall be stored inaccessible to residents with dementia (1)Knives, matches, firearms, tools and other items that could constitute a danger to the resident(s). continued to page 3 LIC 809C 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 Continued from page 2 page 3 of 3 Deficiencies continued. 87411 Personnel Requirements - General (c) All RCFE staff who assist residents with personal activities of daily living shall receive initial and annual training as specified in Health and Safety Code sections 1569.625 and 1569.69 (D)Policies and procedures regarding medications, including the knowledge in Section 87411(d)(4). Any on-the-job training provided for the requirements in Section 87411(d)(4) may also count towards the requirement in this subsection. An exit interview was conducted with administrator/house manager Randi Cabrera and a copy of this report and appeals right was provided.
2024-02-14Annual Compliance VisitNo findings
Plain-language summary
A licensing inspector conducted an unannounced annual inspection of the facility on the date of this report, touring the bedrooms, bathrooms, kitchen, dining areas, and outdoor spaces with the facility manager and administrator. The inspector found no violations during today's visit, though the inspection was not completed due to time constraints and will continue at a later date. The facility currently houses 20 residents and has adequate food storage for several days.
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Licensing Program Analyst (LPA) Mita Partoza conducted an unannounced annual inspection at the facility. LPA met with Facility Manager Rica Uy (FM) and Randi Cabrera facility administrator. Current facility census count 20 resident. 1 out 20 is undergoing rehabilitation. During the visit, LPA toured the facility with the facility manager (FM) Rica Uy and Administrator (ADM) Randi Cabrera, the tour includes the living room, dining room, kitchen, 14 resident bedrooms. The 2nd floor area dedicated for staff and the outdoor perimeter, the parking area and the maintenance area. The facility has 16 bedrooms some shared and some single occupancy. The 9 bathrooms on the ground floor are either in between 2 rooms and some are not shared. The facility has an office, a staff break room and a 2nd floor staff area for staff who lives in the facility. The 2nd floor has 4 bedroom and a kitchenette used by staff. The door leading to the staff 2nd floor area is kept locked. The laundry room doubles as a cleaning supplies and toxic material storage and is kept locked at all times. The dry food storage room stores sufficient supply for 7 days non-perishable food for resident and staff and 2 days of perishable food supply. Due to time constraint LPA will continue with the annual required inspection at a later date. No deficiencies were cited per California Code of Regulations, Title 22 during today's visit. This report was reviewed with administrator Randi Cabrera.
1 older inspection from 2023 are not shown in the free view.
1 older inspection from 2023 are not shown in the free view.
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