StarlynnCare

California · Los Gatos

Cedar Creek Alzheimer's & Dementia Care Center

RCFE · Memory Care

A Residential Care Facility for the Elderly (RCFE) is a non-medical residential care home licensed by California CDSS under Health & Safety Code §1560. Residents receive help with daily living activities such as bathing, dressing, and medication management. An RCFE with a Memory Care designation is additionally required by California Title 22 (§87705 and §87706) to provide specialized staff training in dementia care, individualized care plans for residents with cognitive impairment, and appropriate supervision protocols — requirements that go beyond a standard RCFE license.

15245 National Avenue · Los Gatos, 95032

Quick facts

Licensed beds58
Memory careYes
Last inspectionSep 2025
Last citationNone on record
Operated byAltcare Cedar Creek Llc
Map showing location of Cedar Creek Alzheimer's & Dementia Care Center

Quality snapshot

Updated April 25, 2026

Compared to 25 California RCFE memory care facilities of similar size, over the last 36 months.

Source: California Department of Social Services, Community Care Licensing Division. View raw inspection records →

Quality grade· click to show how this was calculated

Severity
100th

Weighted citations per bed

Repeats
100th

Repeat deficiencies as share of total

Frequency
100th

Deficiencies per inspection

Tick mark at 50% = peer median · higher percentile = better facility

Cedar Creek Alzheimer's & Dementia Care Center scores A. Better than 100% of comparable California RESIDENTIAL CARE ELDERLY facilities. Severity: top 0%. Repeats: top 0%. Frequency: top 0%.

Each metric is converted to a 0–100 percentile within the peer set (higher = better). The composite grade averages all four. Peer set: CA / rcfe_memory_care / medium beds (25 facilities).

Citation severity over time

stable

Weighted severity score per month · 24 months

May 24peer medianApr 26

Weighted score (24mo)

0

Finding distribution

none · 36 months

Scope × Severity (CMS A–L)

No findings in the last 36 months.

View inspections & citations

The rules that apply to this facility

California Title 22 requirements for this facility, with the specific regulation and a suggested question for each.

What dementia-care training must staff complete?22 CCR §87705 / HSC §1569.625

Because this facility markets dementia or Alzheimer's care, state law mandates higher training standards:

  • 12 hours initial dementia training — 6 hours before a staff member works independently with residents, 6 more within the first 4 weeks.
  • 8 hours annual dementia in-service — required every year thereafter.
  • Administrator CE — the administrator must include 8 hours of dementia-specific continuing education in every 2-year recertification cycle.

Training must cover individualized care plans, behavioral expressions, appropriate supervision, and the facility's dementia care philosophy.

Ask on tour: Ask how dementia training records are kept — families may request documentation.

How many staff must be on duty overnight?22 CCR §87415

Based on 58 licensed beds:

One awake caregiver must be on duty, plus one additional caregiver on call who can respond within 10 minutes.

Violation pattern to watch for:A facility that documents a staff member as "on call" but with that person physically off-site — when the law requires on-premises presence — is in violation of this section.

Ask on tour: Ask the facility to walk you through their overnight staffing plan and confirm whether on-call staff are on premises or off-site.

What health conditions can this facility legally accept or refuse?22 CCR §87612–87615

Restricted — allowed with physician order + care plan

  • Supplemental oxygen
  • Insulin and injectable medications
  • Indwelling or intermittent catheters
  • Colostomy / ileostomy
  • Stage 1 and Stage 2 pressure injuries
  • Wound care (non-complex)
  • Incontinence
  • Contractures

Prohibited — facility must refuse or discharge

  • Stage 3 or Stage 4 pressure injuries
  • Feeding tubes (PEG, NG, or J-tube)
  • Tracheostomies
  • Active MRSA or communicable infections requiring isolation
  • 24-hour skilled nursing needs
  • Total ADL dependence with inability to communicate needs

A hospice waiver (HSC §1569.73) can allow continued care for residents on hospice who would otherwise fall into a prohibited category.

Ask on tour: Ask whether your loved one's specific care needs are restricted or prohibited, and what the facility's process is if needs change after admission.

What must this facility report to the state — and how fast?22 CCR §87211 / WIC §15630
  • ImmediateElopement, fire, epidemic outbreak, or poisoningImmediately
  • 2 hoursAbuse with serious bodily injury2-hour phone report + 2-hour written report — to the California Department of Social Services (CDSS), Adult Protective Services, and law enforcement
  • 24 hrsAbuse without serious bodily injuryWithin 24 hours
  • Next dayDeath of a residentPhone by next working day; written within 7 days
  • Next dayInjury requiring medical treatment beyond first aidPhone by next working day; written within 7 days
  • WrittenBankruptcy, foreclosure, eviction, or utility shutoff noticeWritten notice to CDSS and residents — $100/day penalty (max $2,000) for failure

Your enforcement lever:Incidents that aren't reported on time are themselves a separate violation. If you believe a reportable event wasn't filed, you can submit a complaint directly to the California Department of Social Services (CDSS).

How does CDSS enforce these rules?22 CCR §87755–87777 / HSC §1569.58
  1. 1Notice of DeficiencyWritten citation with a correction deadline. Facility must submit a Plan of Correction.
  2. 2Civil PenaltyStarts at $50/day for non-serious; $150/day for serious deficiencies — immediately, with no grace period. Repeats escalate to $150 first day + $50/day, then $1,000 first day + $100/day.
  3. 3Suspension of AdmissionsFacility cannot accept new residents until violations are corrected.
  4. 4Temporary Suspension or RevocationEmergency suspension for imminent danger; full revocation after administrative hearing.
  5. 5Exclusion OrderAdministrator and operator can be barred from all CDSS-licensed facilities — not just this one.

See how these rules have been applied to this specific facility:

View state inspection record and citations

State records

California Dept. of Social Services · Community Care Licensing
License number
435201413
License type
RESIDENTIAL CARE ELDERLY
License status
LICENSED
License expires
Not yet indexed
Licensed beds
58
Operator
Altcare Cedar Creek Llc

Inspections & citations

6

reports on file

0

total deficiencies

Other visitSeptember 16, 2025
No deficiencies

Plain-language summary

An unannounced annual inspection was conducted of this 45-resident facility, which included a tour of all common areas, bedrooms, and bathrooms, plus a review of resident and staff files. The inspector found the facility to be in compliance with licensing requirements, including adequate food storage, proper medication and chemical storage security, working safety systems, and appropriate temperature controls for food and hot water. No violations were cited.

View full inspector notes

Licensing Program Analyst (LPA) Steve Chang conducted an unannounced annual inspection visit, and met with Administrator (ADM) Debbie Cota. ADM informed that 45 residents and 20 staff in the facility. LPA reviewed 5 resident files and 5 staff files. LPA toured the facility with ADM. Lobby, common area, activity room, kitchen, dining room, laundry room, salon room, break room, storage room, and restrooms were inspected. 29 shared resident bedrooms were inspected. 2 bedrooms shared with one restroom and 1 single room with restroom, 3 common shower rooms and common restrooms were inspected. Two day perishable food supplies and seven day nonperishable food supplies were observed sufficient. The temperature of refrigerator was observed at 40 degree F and the temperature of the freezer was observed at -5 degree F. Medication room was observed locked. Cleaning product room was observed locked. Room temperature was at 73 degree F, and hot water temperature was at 106 degree F in facility. The fall prevention alarm system was tested and was working. First aid boxes were observed in the facility. Fire extinguisher was serviced on 9/24/2024. The facility was equipped with fire alarm system, smoke and carbon monoxide detectors. carbon monoxide detector were tested and were observed working. The courtyard and backyard were toured. The last time the facility conducted the fire drill was on 6/12/2025. ADM stated the facility conducts fire drill every quarter. No citation were noted today. Exit interview was conducted with ADM. This report was provided to ADM for signature. A copy of the reports was provided to ADM.

Other visitJuly 10, 2025
No deficiencies

Plain-language summary

A licensing analyst visited the facility to evaluate two residents for a total care exception request. One resident was able to communicate their needs through speech and gestures, so no exception was needed at this time; the other resident showed no ability to communicate their needs, so the facility will be allowed to proceed with a total care exception request for that resident. No violations were found during the visit.

View full inspector notes

Licensing Program Analyst (LPA) Steve conducted a case management visit to assess resident R1 and R2 for total care exception request. LPA met with Administrator Debbie Cota (ADM) and stated the purpose of today's visit. During today's visit, LPA met resident R1. Resident R1 is dependent on staff to care and supervise R1's activity's of daily living (ADLs). LPA introduced self to R1. LPA asked R1's name but R1 did not reply. ADM asked if R1 wants to eat something and R1 replied yes. ADM gave a spoon of pudding to R1 to eat and asked if R1 likes it. R1 replied yes. ADM asked R1 if R1 needs more pudding and R1 replied yes. ADM gave more spoons of pudding to R1 and asked R1 if R1 likes it. R1 replied yes. ADM asked R1 if R1 is happy and R1 answered yes. ADM asked R1 if R1 needs some water and R1 shook his head no. LPA asked R1 if R1 is happy. R1 smiled and replied yes. Based on the observation, R1 is able to communicate his/her needs/likes by verbal communication and shaking head. Based on the observation, total care exception is not needed at the time for R1. The facility staff shall continue to document R1’s condition and care provided should be kept in R1's files. Any changes in R1’s condition should be reported immediately to R1's primary care physician, responsible party and licensing agency. Facility staff will monitor R1's health care needs and collaborate with R1's primary physician regarding care. Facility staff shall ensure R1's Appraisal Needs and Services Plan is updated annually or as needed if the resident experiences significant physical or mental changes. Facility shall provide ongoing annual staff training specific to the needs of resident and shall be documented in facility records. Continue on LIC809-C, page 1 of 2. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 Administrator shall notify the Department if there are any changes to R1 wherein R1 is not able to communication his/her needs and Administrator can submit total care exception to retain resident at the facility at that time. LPA met resident R2. Resident R2 is dependent on staff to care and supervise R2's activity's of daily living (ADLs). LPA introduced self to R2 and asked R2 question. R2 had no response. ADM asked R2 if R2 needs anything to eat. R2 had no response. ADM asked if R2 wants to eat pudding and R2 had no response. ADM gave couple spoons of pudding to R2 and R2 ate it. ADM asked if R2 likes it. R2 had no response. A caregiver S1 asked R2 if R2 wants to eat anything. R2 had no response. S1 gave spoons of pudding to R2 and R2 ate it. S1 asked if R2 needs to drink some water. R2 had no response. S1 gave R2 some water to sip. S1 asked if R1 likes it. R1 had no response. Based on the observation, R2 is unable to communicate his/her needs. Based on the observation, total care exception is needed at the time for R2. The Department will proceed to process the total care exception request for R2. ADM will provide documents if needed. No deficiencies were cited per California Code of Regulations, Title 22. Exit interview was conducted with ADM. This report was reviewed with ADM and a copy of the report was provided.

InspectionOctober 25, 2024
No deficiencies

Inspector: Manuel Monter

Plain-language summary

On October 22, 2024, one resident slapped another resident at the front desk after the second resident became upset and began pushing computer monitors; staff were present and separated the residents immediately, and no physical injury was noted. During a follow-up visit in October 2024, the investigator interviewed staff and the administrator, who confirmed the residents had no prior history of fighting and both have memory-related cognitive disorders. The investigator determined no further action was needed.

View full inspector notes

Licensing Program Analyst (LPA) Manuel Monter conducted an unannounced case management visit in regards an incident report, which stated a resident had struck another resident. LPA's met with Administrator Administrator Debbie Cota. LPA's explained the purpose of the visit. On October 23, 2024, the Department received an incident report, regarding resident R1. The incident report stated on October 22, 2024, at approximately 7:15pm, resident R2 was upset at the front desk. R2 was pushing the front desk computer and was aggressive with staff when re-direction was attempted. Resident R1 was nearby and saw what was happening and became upset. R1 got up and slapped R2 in the face. Both residents were separated. No physical harm was note on R2's face. The incident report states that staff S1 and S2 were present during the alleged slap. On October 25, 2024, LPA Manuel Monter interviewed resident R1 and R2. Resident R1 was asleep and could not be interviewed during LPA's visit. Resident R2 stated he/she does not remember the slapping incident that occurred on October 22, 2024. LPA interviewed staff S1. S1 stated he/she was getting ready to clocked out and was at the front desk, while staff S2, was working at the front desk. S1 stated resident R1 was sitting on a grey chair, 5 feet away from the front desk. S1 stated he/she observed resident R2 walk from the dinning room towards the front desk, and was upset. S1 stated R2 began to make a commotion and was pushing the monitors. S1 stated he/she attempted to de-escalate R2. S1 stated R1 then suddenly stood up and slapped R2. S1 stated after being slapped, R2 calmed down and S2 escorted R2 towards his/her bedroom. Staff S1 stated resident R1 and R2 did not have an argument or altercation earlier that day. Haven't seen any physical altercations between them in the past. Page 1 Out of 2. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 LPA interviewed ADM. ADM stated R1 and R2 do not have a history of fighting with each other. ADM stated R1 likes to sit in the front desk area, away from the other residents. ADM stated R1 does not enjoy R2's company due to being intrusive, such as trying to helpful. ADM stated she submitted updated care plans for both residents to CCL. Based on record review, Residents R1 and R2 have Neurocognitive disorder. LPA determined that the above incident does not require further investigation. This report was reviewed with Administrator Debbie Cota and a copy of the report was provided. Page 2 Out of 2. END OF REPORT.

InspectionSeptember 20, 2024
No deficiencies

Inspector: Chihhsien Chang

Plain-language summary

An unannounced annual inspection on this date found the facility in compliance with state requirements. The inspector reviewed resident and staff files, toured all areas including bedrooms and common spaces, and verified that food storage, medication security, emergency call systems, and fire safety equipment were in place; the facility replaced expired fire extinguishers during the inspection. No violations were cited.

View full inspector notes

Licensing Program Analyst (LPA) Steve Chang conducted an unannounced annual inspection visit, and met with Director of Community relations Diana (DCR) Jane Gutierrez. DCR informed that 50 residents and 29 staff in the facility. LPA reviewed 5 resident files and 5 staff files. LPA toured the facility with DCR. Lobby, common area, activity room, kitchen, dining room, laundry room, Salon room, break room, storage room, and restrooms were inspected. 28 shared resident bedrooms were inspected. 2 bedrooms shared with one restrooms and 1 single room with restroom, 3 common shower rooms and common restrooms were observed. Two day perishable food supplies and seven day nonperishable food supplies were observed sufficient. The temperature of refrigerator was observed at 40 degree F and the temperature of the freezer was observed at -10 degree F. Medication room was observed locked. Cleaning product room was observed locked. Room temperature was at 70 degree F, and hot water temperature was at 106 degree F in facility. The emergency call in the resident room was tested and staff came within 1 minute. First aid boxes were observed in the facility. Fire extinguisher was found expired. The bought new Fire extinguishers and installed them before LPA finished the annual inspection. The facility was equipped with fire alarm system, smoke and carbon monoxide detectors. Smoke detectors were tested and were observed working. The courtyard and backyard were toured. The last time the facility conducted the fire drill was on 6/18/2024. No citation were noted today. Exit interview was conducted with DCR. This report was provided to DCR for signature. A copy of the reports was provided to DCR.

InspectionSeptember 20, 2022
No deficiencies

Inspector: Chihhsien Chang

Plain-language summary

During a routine unannounced annual inspection, inspectors found the facility met health and safety standards including adequate food and medication supplies, proper temperature controls, and sufficient personal protective equipment. Minor issues were noted with hand-washing posters missing from some restrooms, which the facility corrected during the inspection. No violations were cited.

View full inspector notes

Licensing Program Analyst (LPA) Steve Chang conducted an unannounced annual inspection visit, and met with Administrator (ADM) Debbie Cota. Upon arrival, front desk staff took LPA body temperature, asked the infection control questionnaires, and checked LPA in the visitor log book. LPA toured the facility with ADM. COVID posters were observed at main entrance and the facility. Screening station with masks, hand sanitizer, thermometer and visitor log book was observed at the main entrance. Common area, activity room, kitchen, dining room and restrooms were inspected. All trash cans were observed with covers. Paper towel were observed with holder. 29 shared resident bedrooms were inspected. The beds in shared rooms were 6 feet apart. 2 bedrooms shared with one restrooms were observed. Some restrooms were observed without the posters of hand washing for 20 seconds. It was corrected before LPA finished the report. Two day perishable food supplies and seven day nonperishable food supplies were observed sufficient. PPE supplies were observed sufficient. Medication room was observed locked. Cleaning product room was observed locked. Room temperature was at 73 degree F, and hot water temperature was at 110 degree F in facility. Fire extinguisher was serviced on 06/28/2022. The facility was equipped with fire alarm system, smoke and carbon monoxide detectors. ADM stated all the residents and staff are fully vaccinated and done with booster. ADM stated the Infection Control Plan was submitted to CCL office. No citation were noted today. Exit interview was conducted with ADM. This report was provided to ADM for signature.

ComplaintSeptember 14, 2021
No deficiencies

Inspector: Yatfai Ng

Plain-language summary

An unannounced infection control inspection found the facility in sanitary condition with proper screening procedures at entry, masks worn by staff and visitors, adequate supplies of hand soap and sanitizer throughout, and all residents and staff fully vaccinated. The inspector checked restrooms, storage areas, and the kitchen and found no violations. No deficiencies were cited.

View full inspector notes

Licensing Program Analyst (LPA) Yatfai Eric Ng conducted an unannounced infection control site visit. LPA met with the Administrator Debbie Cota. One central entry point was designated for all staff, residents, and visitors. A temperature screening station, questionnaire, and sign in sheet were present at the entrance. LPA was temperature checked and screened before entering. LPA toured the facility. The facility was observed to be in sanitary condition. All staff members and visitors were observed to be wearing masks. There were COVID-19 signs and hand sanitizer at the entrance and throughout the facility. LPA inspected 2 restrooms. The restrooms were observed to be adequately stocked with paper towels, hand soap, and covered trash bins. Hand washing signs were present. Hand washing sign was also posted in the kitchen to remind the kitchen staff to wash their hands before handling food. There was an adequate supply of personal protective equipment in the storage areas. LPA discussed the infection control with Administrator. LPA reviewed the current Provider Information Notice PIN 21-40-ASC with Administrator. All residents and all staff were fully vaccinated and required so according to facility's policy. No deficiency cited during visit. This report was reviewed with Administrator. A copy of this report were provided.

Federal summary

CMS Care Compare

Not a CMS-certified facility

California RCFEs (residential care facilities for the elderly) are licensed by the state, not by CMS. CMS data only applies to skilled nursing facilities or to CCRCs that operate a licensed SNF wing.

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