The Iris Memory Care.
The Iris Memory Care is Grade D, ranked in the bottom 36% of Oregon memory care with 45 OR DHS citations on record; last inspected May 2025.
A large home, reviewed on public record.
Compared to 118 Oregon facilities with a similar number of beds.
ALF memory care · 36-month window. Higher percentile = better performance on inspection record. Source: Oregon Dept. of Human Services · Long-Term Care Licensing.
Rankings based on 36-month CDSS inspection data. Severity and frequency: fewer citations = higher percentile. Repeat rate: lower repeat citation share = higher percentile.
FACILITY WATCH · BETA
The Iris Memory Care has 45 citations on record. Know the moment anything changes.
New findings, complaint investigations, or status changes — emailed to you free.
Citation history, plotted month by month.
45 deficiencies on record. Each bar is a month with a citation.
Finding distribution
46 total · 36 monthsScope × Severity (CMS A–L)
Questions to ask before you visit.
A short pre-tour checklist tailored to The Iris Memory Care's record and state requirements.
Oregon DHS records show 59 inspection reports and 51 deficiencies on file — can you walk us through the three most recent deficiency findings and provide copies of your corrective action plans that show how each issue was resolved?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
The facility holds an Oregon DHS Memory Care Endorsement, which requires specific dementia care training and programming — can you provide documentation of your current staff training curriculum, including how often refresher training occurs and who delivers it?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
54 complaints are on file with Oregon DHS — can you share which complaints were substantiated, what changes you made in response, and provide any written summaries or action plans you developed as a result?
Ask the operator on tour. Take notes and compare answers across facilities you visit.
Every OR-DHS visit, verbatim.
50 inspections in the public record, most recent first. Click any row to expand — cited rows open automatically.
2026-02-26Complaint Investigation1 · Licensing Violation
Plain-language summary
A complaint investigation found that the facility failed to make facility or resident records accessible to inspectors. This licensing violation prevented regulators from reviewing documentation needed to verify compliance with care standards.
“Failed to make facility or resident records accessible”
Full inspector notes
—: Failed to make facility or resident records accessible
2025-11-04Complaint Investigation1 · Licensing Violation
Plain-language summary
A complaint was investigated that the facility failed to provide a service. The investigation outcome was not documented in the available information.
“Failed to provide service”
Full inspector notes
—: Failed to provide service
2025-10-25Complaint Investigation1 · Licensing Violation
Plain-language summary
A complaint was investigated that the facility failed to provide a service. The investigation did not result in a substantiated violation or the outcome was not yet determined at the time of this report.
“Failed to provide service”
Full inspector notes
—: Failed to provide service
2025-06-15Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated regarding failure to provide service at the facility. The outcome of that complaint investigation was not documented or is not available in this report. Families seeking more information about this complaint should contact Oregon DHS Long-Term Care Licensing directly.
“Failed to provide service”
Full inspector notes
—: Failed to provide service
2025-05-09Annual Compliance VisitNo findings
2025-04-02Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated alleging the facility failed to provide a safe environment. The investigation outcome was not substantiated—no violation was found.
“Failed to provide safe environment”
Full inspector notes
—: Failed to provide safe environment
2025-03-03Complaint Investigation1 · Licensing Violation
Plain-language summary
A complaint was investigated that the facility failed to follow a resident's care plan. The investigation did not substantiate the complaint. No licensing violation was found.
“Failed to follow care plan”
Full inspector notes
—: Failed to follow care plan
2024-12-20Complaint InvestigationNo findings
2024-12-06Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint investigation found that the facility failed to protect a resident from physical abuse. The investigation substantiated the complaint. No further details about the outcome or corrective actions are provided in this summary.
“Failed to protect resident from physical abuse”
Full inspector notes
—: Failed to protect resident from physical abuse
2024-12-05Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated alleging the facility failed to provide a safe environment. The investigation did not substantiate the complaint. No violation was found.
“Failed to provide safe environment”
Full inspector notes
—: Failed to provide safe environment
2024-10-23Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated alleging the facility failed to provide a safe environment. The investigation outcome is not yet available or was not documented in this summary.
“Failed to provide safe environment”
Full inspector notes
—: Failed to provide safe environment
2024-10-21Complaint Investigation1 · Licensing Violation
Plain-language summary
A complaint was investigated that the facility failed to provide a homelike environment. The investigation found no violation of licensing rules.
“Failed to provide a homelike environment”
Full inspector notes
—: Failed to provide a homelike environment
2024-10-02Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint investigation found that the facility failed to provide a safe medication administration system. No further details about the specific nature of the medication system failure or corrective actions are provided in the available information.
“Failed to provide a safe medication administration system”
Full inspector notes
—: Failed to provide a safe medication administration system
2024-09-24Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint investigation found that the facility failed to provide a safe medication administration system. The specific deficiency identified was a licensing violation related to medication management procedures.
“Failed to provide a safe medication administration system”
Full inspector notes
—: Failed to provide a safe medication administration system
2024-09-16Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated alleging the facility failed to provide a safe environment. The investigation did not substantiate the complaint. No violation was found.
“Failed to provide safe environment”
Full inspector notes
—: Failed to provide safe environment
2024-09-10Complaint Investigation1 · Licensing Violation
Plain-language summary
A complaint investigation found that the facility failed to meet scheduled and unscheduled needs of residents. The specific details of how needs were not met are not provided in the available information. This constitutes a licensing violation under Oregon regulations.
“Failed to meet the scheduled and unscheduled needs of residents”
Full inspector notes
—: Failed to meet the scheduled and unscheduled needs of residents
2024-09-06Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint investigation found that the facility failed to follow a resident's care plan. The specific details of how the care plan was not followed are not detailed in this summary. This constitutes a licensing violation.
“Failed to follow care plan”
Full inspector notes
—: Failed to follow care plan
2024-09-02Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated alleging the facility failed to provide a safe environment. The investigation did not substantiate the complaint. No violation was found.
“Failed to provide safe environment”
Full inspector notes
—: Failed to provide safe environment
2024-09-01Complaint Investigation1 · Licensing Violation
Plain-language summary
A complaint was investigated alleging the facility failed to provide a safe environment. The investigation outcome was not substantiated, meaning no violation was found.
“Failed to provide safe environment”
Full inspector notes
—: Failed to provide safe environment
2024-08-21Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated alleging the facility failed to provide a safe environment. The investigation did not substantiate the complaint. No licensing violation was found.
“Failed to provide safe environment”
Full inspector notes
—: Failed to provide safe environment
2024-07-22Complaint Investigation1 · Licensing Violation
Plain-language summary
A complaint investigation found that the facility failed to update its staffing plan based on the results of an Abuse, Neglect, Exploitation and Abandonment (ABEA) risk assessment tool. This is a licensing violation under Oregon rules governing assisted living and residential care facilities.
“Failed to update staffing plan based on ABST”
Full inspector notes
—: Failed to update staffing plan based on ABST
2024-07-12Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was received that the facility failed to properly plan care. The investigation found a licensing violation for inadequate care planning. Families should note that the facility did not meet Oregon's requirements for developing and implementing appropriate care plans for residents.
“Failed to properly plan care”
Full inspector notes
—: Failed to properly plan care
2024-07-11Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated alleging the facility failed to provide a safe environment. The inspection outcome was not determined or documented in this record. Families may contact Oregon DHS Long-Term Care Licensing for the current status or final findings of this complaint investigation.
“Failed to provide safe environment”
Full inspector notes
—: Failed to provide safe environment
2024-06-20Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated alleging the facility failed to provide a safe environment. The investigation did not substantiate the complaint, and no violation was found.
“Failed to provide safe environment”
Full inspector notes
—: Failed to provide safe environment
2024-06-19Complaint Investigation1 · Licensing Violation
Plain-language summary
A complaint investigation found that the facility failed to report potential or suspected abuse as required by Oregon law. The facility did not meet its mandatory reporting obligation under ORS ch. 443. This is a licensing violation.
“Failed to report potential or suspected abuse”
Full inspector notes
—: Failed to report potential or suspected abuse
2024-05-21Annual Compliance VisitNo findings
2024-04-17Complaint Investigation1 · Licensing Violation
Plain-language summary
A complaint investigation found that the facility failed to report potential or suspected abuse as required by Oregon law. The facility did not meet its mandatory reporting obligation under state regulations. This is a licensing violation.
“Failed to report potential or suspected abuse”
Full inspector notes
—: Failed to report potential or suspected abuse
2024-04-02Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated alleging the facility failed to provide a safe environment. The investigation did not substantiate the complaint. No violation was found.
“Failed to provide safe environment”
Full inspector notes
—: Failed to provide safe environment
2024-03-28Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated alleging the facility failed to provide a safe environment. The investigation outcome was not specified in the available documentation. Families should contact Oregon DHS Long-Term Care Licensing directly for the complete findings and any corrective actions required.
“Failed to provide safe environment”
Full inspector notes
—: Failed to provide safe environment
2024-03-24Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint investigation found that the facility failed to properly plan care for a resident. No further details about the nature of the care planning deficiency or corrective actions are provided in the available record.
“Failed to properly plan care”
Full inspector notes
—: Failed to properly plan care
2024-03-15Annual Compliance VisitNo findings
2024-03-10Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated alleging that the facility failed to follow a resident's care plan. The investigation found a licensing violation related to this allegation. The facility was required to correct the violation.
“Failed to follow care plan”
Full inspector notes
—: Failed to follow care plan
2024-03-07Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated alleging the facility failed to provide a safe environment. The investigation did not substantiate the complaint. No licensing violations were found.
“Failed to provide safe environment”
Full inspector notes
—: Failed to provide safe environment
2024-03-04Complaint Investigation1 · Licensing Violation
Plain-language summary
A complaint investigation found that the facility failed to update its staffing plan to reflect use of an alternative behavior support technique. The facility was required to revise its staffing plan accordingly to comply with licensing rules.
“Failed to update staffing plan based on ABST”
Full inspector notes
—: Failed to update staffing plan based on ABST
2024-02-22Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint investigation found that the facility failed to follow a resident's care plan. The specific details of how the care plan was not followed were not elaborated in the inspection record. This constitutes a licensing violation.
“Failed to follow care plan”
Full inspector notes
—: Failed to follow care plan
2024-02-17Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated alleging the facility failed to provide a safe environment. The outcome of that investigation has not been documented in the available records. Families should contact Oregon DHS Long-Term Care Licensing directly for the current status of this complaint.
“Failed to provide safe environment”
Full inspector notes
—: Failed to provide safe environment
2024-02-14Complaint InvestigationNo findings
2024-02-10Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated that the facility failed to provide a safe environment. The investigation outcome was not available at the time of this summary. Families should contact the Oregon Department of Human Services Long-Term Care Licensing for the final determination on this complaint.
“Failed to provide safe environment”
Full inspector notes
—: Failed to provide safe environment
2024-02-09Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated regarding failure to properly plan care. The investigation outcome has not been finalized or documented in the available record. Families should contact Oregon DHS Long-Term Care Licensing directly for the current status and findings of this complaint.
“Failed to properly plan care”
Full inspector notes
—: Failed to properly plan care
2024-02-05Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated alleging the facility failed to provide a safe environment. The investigation did not substantiate the complaint. No violation was found.
“Failed to provide safe environment”
Full inspector notes
—: Failed to provide safe environment
2024-02-04Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated alleging the facility failed to provide a safe environment. The investigation outcome was not substantiated, meaning no violation was found.
“Failed to provide safe environment”
Full inspector notes
—: Failed to provide safe environment
2024-02-03Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint investigation found that the facility failed to provide a safe environment. The specific details of what unsafe conditions were identified are not included in the available documentation. Families should request the full inspection report from Oregon DHS Long-Term Care Licensing for a detailed explanation of the violation.
“Failed to provide safe environment”
Full inspector notes
—: Failed to provide safe environment
2024-01-29Complaint Investigation1 · Licensing Violation
Plain-language summary
A complaint investigation found that the facility failed to report suspected abuse as required by law. The facility did not meet the mandatory reporting requirement under Oregon's long-term care regulations. This is a licensing violation.
“Failed to report potential or suspected abuse”
Full inspector notes
—: Failed to report potential or suspected abuse
2024-01-21Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated that the facility failed to provide a safe environment. The outcome of that investigation is not available in this record. Families seeking details about this complaint should contact Oregon DHS Long-Term Care Licensing directly for the investigation findings.
“Failed to provide safe environment”
Full inspector notes
—: Failed to provide safe environment
2023-12-20Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was received alleging the facility failed to provide a safe environment. The investigation did not substantiate this complaint. No violations were found.
“Failed to provide safe environment”
Full inspector notes
—: Failed to provide safe environment
2023-12-13Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint investigation found that the facility failed to provide a safe environment. The specifics of what safety hazard or unsafe condition was identified are not detailed in the available information. Families should contact Oregon DHS Long-Term Care Licensing directly for the full inspection report to understand what deficiency was cited and what corrective actions the facility has taken.
“Failed to provide safe environment”
Full inspector notes
—: Failed to provide safe environment
2023-11-30Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated that the facility failed to provide a safe environment. The outcome of the investigation has not been determined or documented in the available record. Families should contact Oregon DHS Long-Term Care Licensing directly for the final determination on this complaint.
“Failed to provide safe environment”
Full inspector notes
—: Failed to provide safe environment
2023-11-28Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated that the facility failed to provide a safe environment. The outcome of the investigation was not determined or documented in the available information.
“Failed to provide safe environment”
Full inspector notes
—: Failed to provide safe environment
2023-10-27Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint was investigated alleging the facility failed to follow a resident's care plan. The investigation found a licensing violation for failure to implement care plan requirements as established.
“Failed to follow care plan”
Full inspector notes
—: Failed to follow care plan
2023-08-28Complaint Investigation1 · Abuse: Neglect
Plain-language summary
A complaint investigation found that the facility failed to properly plan care for a resident. No further details regarding the nature of the care planning deficiency or corrective actions were provided in the inspection record.
“Failed to properly plan care”
Full inspector notes
—: Failed to properly plan care
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